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Thread Statistics | Show CCP posts - 21 post(s) |

Duckslayer
Anatidae Rising
6
|
Posted - 2014.01.27 12:01:00 -
[1] - Quote
Talinthi wrote:CCP Bro wrote:
As for the 5 PLEX from the teams that didn't get in, they will be refunded.
Any time-frame on this??
Its a NEO promise, so going off the payment time of the NEO prize shirts from NEO 1 id say minimum you're looking at is 14 months |

Duckslayer
Anatidae Rising
6
|
Posted - 2014.01.27 12:15:00 -
[2] - Quote
CCP Bro wrote:Duckslayer wrote:Talinthi wrote:CCP Bro wrote:
As for the 5 PLEX from the teams that didn't get in, they will be refunded.
Any time-frame on this?? Its a NEO promise, so going off the payment time of the NEO prize shirts from NEO 1 id say minimum you're looking at is 14 months Haha, we are working on this now :) I personally promise that we will refund the PLEX to the teams that didn't get in before the end of this week! So can i take that as confirmation that you haven't been working on these t shirts previously, as you guys may have informed us before last summer expansion time? |

Duckslayer
Anatidae Rising
6
|
Posted - 2014.01.27 13:14:00 -
[3] - Quote
CCP Bro wrote:
The work on the t-shirts was ongoing but there were a few roadblocks with the original design. Yes we have been working on it, no everything did not go smoothly. That is not an excuse for why it took so long but moving forward we are working towards delivering things faster.
Cool response, er, Bro 
Can you expand on these roadblocks?
Maybe I'm being cynical but i find it almost impossible to believe there could be anything that could hold up such a relatively simple bit of work as producing a virtual tshirt design for so so long. Especially with CCP producing and releasing several new Tshirt designs over the last 12 months. I understand that the plex for good tshirt was a much much more noble cause to develop for, but you guys knocked that bad boy up and had it out within a month at most.
What exactly makes the NEO prize Tshirt so difficult to produce? I mean, you got the NEO payments sorted and that whole debacle seems infinitely more complex and out of your comfort zone as a company than whipping up some virtual items does.
What is the excuse/reasons for taking so long?
How have your processes changed "moving forward" to ensure such ridiculous situations don't occur from now on?
Why did you promise a prize you had not developed, and couldn't implement? |

Duckslayer
Anatidae Rising
6
|
Posted - 2014.01.27 14:47:00 -
[4] - Quote
Thanks for the excellent response CCP Bro, much appreciated
/derail |
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