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Thread Statistics | Show CCP posts - 16 post(s) |
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CCP Antiquarian
C C P
C C P Alliance
30
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Posted - 2014.01.28 12:42:00 -
[1] - Quote
The DX team is definitely looking into these driver crashes.
Not sure if they are station-related, but the individuals responsible for the stations have also been alerted.
Thank you for helping us fix it by commenting here and submitting bug reports. |
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CCP Maxwell
C C P
C C P Alliance
0
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Posted - 2014.01.28 12:45:00 -
[2] - Quote
Thanks for the info. This is under investigation. |
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CCP Antiquarian
C C P
C C P Alliance
30
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Posted - 2014.01.28 12:48:00 -
[3] - Quote
Thanks, Maria212. |
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CCP Antiquarian
C C P
C C P Alliance
30
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Posted - 2014.01.28 13:03:00 -
[4] - Quote
There are a few threads on this floating around now, so I apologize if I am late getting around to a response on one or another...
At present, the fastest solution is to switch to dx9 (from the launcher menu).
The DX team is investigating further, and should have a DX11 compliant solution soon.
Thanks. |
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CCP Antiquarian
C C P
C C P Alliance
31
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Posted - 2014.01.28 13:51:00 -
[5] - Quote
We're keeping DX11 and DX9 as identical as possible until we're confident that these types of issues are at an absolute minimum.
The DX team are hammering away and should have an solution soon.
Thanks, Nax, Wolf, D4RK, Nerdy, Alex, and 'bubble. |
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CCP Antiquarian
C C P
C C P Alliance
32
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Posted - 2014.01.28 14:52:00 -
[6] - Quote
Wolf Kruol wrote:
Since your here can you elaborate what difference if any does DX11 do for graphics in space or is this a Wis thing over DX9?
Difference right now = None
DX11 offers no new visual features, but including it is the first step in moving along the path for the future. |
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CCP Snorlax
C C P
C C P Alliance
323
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Posted - 2014.01.29 10:50:00 -
[7] - Quote
Just to give you guys an update - we do have an inhouse repro of a driver crash and are working on a fix (or a workaround, rather - this does smell like a driver bug).
Hopefully we'll have something soon - I'll keep you posted. |
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CCP Snorlax
C C P
C C P Alliance
325
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Posted - 2014.01.30 15:05:00 -
[8] - Quote
We have come up with a much simpler repro case that consistently crashes my AMD display driver (and even blue-screened once). We have a potential fix that we're about to test with the original repro case - more on this later. |
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CCP Snorlax
C C P
C C P Alliance
325
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Posted - 2014.01.30 16:17:00 -
[9] - Quote
I'm optimistic we have found a fix - we need to do more testing to make sure nothing else broke. Assuming the testing goes well we'll have a patch ready on Monday.
In the meantime, turning off anti-aliasing should reduce the chance of driver crashes on AMD cards. |
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CCP Snorlax
C C P
C C P Alliance
325
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Posted - 2014.01.30 19:48:00 -
[10] - Quote
Mihnea Tepes wrote:Snorlax, you cant be serious. I dont want to be rude, but this issue is affecting whole game play. If you know whats wrong, fix it now pls, cause you cant make it worse than it is.
I'm sorry, we can't release a fix to low level graphics code without more testing. I appreciate that this is frustrating but we can't risk breaking the game for even more players. My team has worked hard to identify a fix but we can't rush it, much as I'd like to. |
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CCP Snorlax
C C P
C C P Alliance
325
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Posted - 2014.01.30 20:43:00 -
[11] - Quote
Kane Rizzel wrote:CCP Snorlax wrote:Mihnea Tepes wrote:Snorlax, you cant be serious. I dont want to be rude, but this issue is affecting whole game play. If you know whats wrong, fix it now pls, cause you cant make it worse than it is. I'm sorry, we can't release a fix to low level graphics code without more testing. I appreciate that this is frustrating but we can't risk breaking the game for even more players. My team has worked hard to identify a fix but we can't rush it, much as I'd like to. The fact I've now lost two ships to this bug crashing two different systems means I'm less inclined to play this game
I'm sorry to hear that. I'm still inclined to keep fixing bugs and improving the game. |
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CCP Snorlax
C C P
C C P Alliance
327
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Posted - 2014.01.31 17:17:00 -
[12] - Quote
We have identified a probable cause for AMD drivers crashing and will have a fix in a patch on Monday. It does fix the repro case we had inhouse, and we've been testing on other setups and so far have not seen any fallout from that fix.
In the meantime some players have reported better stability with lower quality settings, in particular you should try to turn anti-aliasing off. There are mixed reports of this, but it's worth trying lower settings if you experience frequent driver crashes. |
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CCP Snorlax
C C P
C C P Alliance
329
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Posted - 2014.02.01 17:11:00 -
[13] - Quote
Janney Jill wrote:Same problem here
ATI 7970 Driver 13.12
reducing to DX9 and other parametrs only extend the time until next crash
as the crashes are unpredictible, the game is unplayable for me
i hope the monday patch will work
but CCP did you test any patch ? ATI cards are not so unusual in the world or are they ?
Yes, we did - not every ATI card crashes. There are more factors involved, but once we found a repro case we were able to find a workaround that should go out on Monday. |
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ISD Tyrozan
ISD Community Communications Liaisons
365
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Posted - 2014.02.02 01:53:00 -
[14] - Quote
Off-topic post removed.
ISD Tyrozan
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department
@ISDTyrozan | @ISD_CCL |
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ISD Dorrim Barstorlode
ISD Community Communications Liaisons
2788
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Posted - 2014.02.02 15:53:00 -
[15] - Quote
Removed an off topic post.
ISD Dorrim Barstorlode
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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CCP Snorlax
C C P
C C P Alliance
329
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Posted - 2014.02.03 17:49:00 -
[16] - Quote
Alyx Vas QuibQuib wrote:@CCP Snorlax, where is our fix? Please update?
It will go out tomorrow (Tuesday) - events beyond our control prevented the patch today. |
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