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Thread Statistics | Show CCP posts - 5 post(s) |
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Valar
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Posted - 2006.05.02 01:25:00 -
[1]
There is a reason, hundreds of people are stuck. We do not know whats causing the issues since nothing has been changed recently but it has something to do with RAM issues on the proxies. In this short downtime, we will reboot all the proxy machines and do a failover of the SQL cluster and hope it fixes the issues. If it does not, we'll have to deploy memory diagnostic DLL files to the proxies at tomorrows downtime to find out whats wrong.
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Valar
Database admin - Server operations team
CCP Games
How to write a good bugreport |
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Valar
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Posted - 2006.05.02 01:29:00 -
[2]
 Originally by: goodby4u
Thank you,but how long will it be down for?Not exactly just an estimate...
We will start it up again hopefully within 10 minutes of the server processes shutting down.
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Valar
Database admin - Server operations team
CCP Games
How to write a good bugreport |
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Valar
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Posted - 2006.05.02 01:29:00 -
[3]
Originally by: Miss Overlord
memory leak a) b) macro miners consuming unnecessary resources server side c) server side patch was aplied wont be fixed to downtime
Memory leaks don't just happen suddenly when nothing has changed. We have not applied any hotfixes to the cluster for weeks and there is no reason to believe that macro miners are causing very weird memory usage behavior on the proxies. Memory on the proxies is not being gradually consumed like would happen in a memory leak but instead the proxies are allocating gigabytes of memory for a few minute and then releasing it and then doing the same again.
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Valar
Database admin - Server operations team
CCP Games
How to write a good bugreport |
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Valar
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Posted - 2006.05.02 01:36:00 -
[4]
Originally by: Soren
it's been soo good lately..
BAD SERVER!! BAD!!
/me gets out spanking paddle!
Yeah, its been great lately... I was on call 3 weeks last month... I didn't get even one call about TQ, except when auto-startup failed. The guy that took over on friday has been getting at least 3 calls a day since then
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Valar
Database admin - Server operations team
CCP Games
How to write a good bugreport |
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Valar
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Posted - 2006.05.02 01:55:00 -
[5]
Originally by: Jenesa
Make sure someone checks the power bar. You'd be surprised how easy those things are to pull outta the wall and poof server down.
Just trying to help
Actually, we have no one on site, so its hard to accedently unplug something. Almost all of the server administration is done from Iceland.
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Valar
Database admin - Server operations team
CCP Games
How to write a good bugreport |
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