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Thread Statistics | Show CCP posts - 19 post(s) |
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CCP Falcon
6200
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Posted - 2014.03.28 12:53:00 -
[1] - Quote
Hello everyone,
For the last few weeks the community has been debating the topic of real life harassment, and its connection to the EVE Universe. The EVE Universe Community Team has been working on this issue for some time now, and has had extensive discussions about it with your elected representatives, the Council of Stellar Management.
EVE is a virtual world whose inhabitants have more freedom to play the villain and experiment with various backhanded tactics than in any other MMO. The freedom to scam and commit, piracy, espionage, and extortion are all fundamental to the EVE Online experience, and CCP will never change that. However, it is important to remember that the EVE universe is a virtual world, and behavior of this nature should remain firmly within that virtual world.
While the content of online interactions between players cannot realistically be gated within our game worlds, CCP strongly disapproves of clear and extraordinary levels of real life harassment against our players in the outside world.
CCP, in collaboration with the CSM, have agreed and would like to state in the strongest possible terms and in accordance with our existing Terms of Service and End User License Agreement, that real life harassment is morally reprehensible, and verifiable examples of such behavior will be met with disciplinary action against game accounts in accordance with our Terms of Service.
Harassment poses a potential problem in any virtual world, and CCP has dealt with cases of this nature for more than a decade. We will continue to monitor and evaluate claims of harassment based on our policies and acceptable standards of behavior.
As always, CCP will not discuss specific cases of policy enforcement. However, if you have any questions regarding this statement, please feel free to pose them in this thread, and we will respond to the best of our ability.
- The EVE Universe Community Team
CCP Falcon -á || -á EVE Community Manager -á || -á EVE Illuminati
@CCP_Falcon -á || -á-á@EVE_LiveEvents |
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CCP Falcon
6200
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Posted - 2014.03.28 12:55:00 -
[2] - Quote
Please feel free to discuss this statement in this thread, however please also be aware of the forum rules, and our rules on discussion of warnings and bans.
Above all, lets keep it civil and constructive.
Thanks again.
CCP Falcon -á || -á EVE Community Manager -á || -á EVE Illuminati
@CCP_Falcon -á || -á-á@EVE_LiveEvents |
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CCP Guard
C C P
C C P Alliance
4673
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Posted - 2014.03.28 13:27:00 -
[3] - Quote
Lady Areola Fappington wrote:Hi Falcon!
I have a question for you. I brought this one up specifically in the megathread, so here we go:
Will CCP be applying it's EULA with regards to off-EVE systems. Example: Teamspeak, blogs, Skype, things of that nature.
I'm asking not so much due to the current case, but out of concern that nefarious people may decide to pretend to be someone they wish banned, off of CCP system.
Again, example. Person who hates LAF registers the blog "I_Am_LAF.com". Proceeds to write awful things, violate EULA, and other assorted bad things. Joins random voice comms under my name and spews RL harassment. Would I need to worry about that when it comes to my own account?
Thanks in advance!
Hi, Lady Areola Fappington
The EULA has always affected external content to a degree, when that content is shared using our systems. For example when you post a link that contains inappropriate content, even though that content is hosted somewhere outside EVE Online, there's always been potential for disciplinary action. We haven't changed any policies but we do reserve the right, as we always have, to revoke access to our services if they are being used to facilitate something, or share something, that violates our terms of service.
CCP Guard | EVE Community Developer |-á@ccp_guard |
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CCP Guard
C C P
C C P Alliance
4679
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Posted - 2014.03.28 15:31:00 -
[4] - Quote
Sturmwolke wrote:CCP Falcon wrote:
CCP, in collaboration with the CSM, have agreed and would like to state in the strongest possible terms and in accordance with our existing Terms of Service and End User License Agreement, that real life harassment is morally reprehensible, and verifiable examples of such behavior will be met with disciplinary action against game accounts in accordance with our Terms of Service.
Good post, but I'd like a clarification on "disciplinary action against game accounts". Does this constitute all known accounts held by the player? or just a single account?
There's no single rule for that, it's always a case by case decision based on internal guidelines and precedents.
CCP Guard | EVE Community Developer |-á@ccp_guard |
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CCP Guard
C C P
C C P Alliance
4683
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Posted - 2014.03.28 16:47:00 -
[5] - Quote
Tyrant Scorn wrote:Dear CCP Falcon,
How do you deal with harassment outside the game media, for example on TeamSpeak or Mumble ?
I have had multiple instances where people would insult me to a point where they would insult my family, threaten to kill my dog, come to my house and do something to me or beat me up at fanfest. I even had a guy tell me I should get cancer and die.
How do I deal with that ? CCP has no authority outside of the ingame media, however the out of game comms are an extension and are directly related to the game.
I am an adult and I have pretty thick skin and yet, I am man enough to admit that something inside me broke when certain people made those insults. I felt really hurt and it touched a sensitive side of me and instead of getting angry I could do nothing other then feel really bad about it.
So, how do you deal with things like that ? Can I come to CCP and ask for action taken against these individuals ? Do I have to supply a recording ?
In almost all instances similar to what you describe, we would advise you to contact local authorities if you feel threatened or if you feel that laws have been broken. It's not common that events taking place outside the game or our websites result in disciplinary action from us due to obvious reasons, but we do reserve the right to restrict access to your services when we find them to be used for violating the EULA. Players are of course always welcome to contact us and ask for advice or assistance.
CCP Guard | EVE Community Developer |-á@ccp_guard |
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CCP Falcon
6280
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Posted - 2014.03.29 14:51:00 -
[6] - Quote
Remiel Pollard wrote:Falcon locked a thread of mine that he claimed was ranting and a 'quitting' thread. While it's true I am leaving, the purpose of the thread was to highlight CCP's inconsistencies in player moderation. Falcon could have locked it for any number of reasons, but the main one he chose, ranting, indicates to me that CCP are unhappy about their player base being informed of this inconsistency. Is it ranting to put them in the spotlight when they have done such? Which essentially amounts to censorship, but it technically isn't until they remove the link in the locked thread. In any case, here it is again: http://remielpollardlives.blogspot.com.au/2014/03/temporary-close.html
If you have an issue with forum moderation, convey it through the correct channels, and it'll be answered.
The correct channel is to file a support ticket under the community and forums category.
CCP Falcon -á || -á EVE Community Manager -á || -á EVE Illuminati
@CCP_Falcon -á || -á-á@EVE_LiveEvents |
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ISD Ezwal
ISD Community Communications Liaisons
1062
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Posted - 2014.03.30 01:11:00 -
[7] - Quote
I have removed some rule breaking posts and those quoting them. As always I let some edge cases stay.
Please people, keep it on topic and above all civil!
The rules:
4. Personal attacks are prohibited.
Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.
5. Trolling is prohibited.
Trolling is a defined as a post that is deliberately designed for the purpose of angering and insulting other players in an attempt to incite retaliation or an emotional response. Posts of this nature are disruptive, often abusive and do not contribute to the sense of community that CCP promote.
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1083
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Posted - 2014.04.01 21:20:00 -
[8] - Quote
I have removed some rule breaking posts and those quoting them. As always I let some edge cases stay.
Please people, keep it on topic and above all civil!
The Rules:
4. Personal attacks are prohibited.
Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.
6. Racism and discrimination are prohibited.
Racism, gender stereotyping and hate speech are not permitted on the EVE Online Forums. Derogatory posting that includes race, religion or sexual preference based personal attacks and trolling can result in immediate suspension of forum posting privileges.
And please people, if you come across a post that has broken the forum rules, report it!
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1099
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Posted - 2014.04.05 13:58:00 -
[9] - Quote
I have removed a rule breaking post.
The Rules:
9. Posting of private CCP communication is prohibited.
The posting of private communication between the Game Masters, EVE Team members, Moderators, Administrators of the forums and forum users is prohibited. CCP respect the right of our players to privacy and as such you are not permitted to publicize private correspondence (including petition responses and emails) received from any of the aforementioned parties.
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1115
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Posted - 2014.04.07 22:49:00 -
[10] - Quote
I have removed some rule breaking posts and those quoting them. As always I let some edge cases stay.
The Rules:
5. Trolling is prohibited.
Trolling is a defined as a post that is deliberately designed for the purpose of angering and insulting other players in an attempt to incite retaliation or an emotional response. Posts of this nature are disruptive, often abusive and do not contribute to the sense of community that CCP promote.
26. Off-topic posting is prohibited.
Off-topic posting is permitted within reason, as sometimes a single comment may color or lighten the tone of discussion. However, excessive posting of off-topic remarks in an attempt to derail a thread may result in the thread being locked, or a forum warning being issued.
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1127
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Posted - 2014.04.09 20:48:00 -
[11] - Quote
This thread is temporarily closed to do some cleaning.
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1138
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Posted - 2014.04.11 21:49:00 -
[12] - Quote
I have removed some rule breaking posts and those quoting them. As always I let some edge cases stay.
Please people, keep it on topic and above all civil!
The Rules:
4. Personal attacks are prohibited.
Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.
30. Abuse of CCP employees and ISD volunteers is prohibited.
CCP operate a zero tolerance policy on abuse of CCP employees and ISD volunteers. This includes but is not limited to personal attacks, trolling, GÇ£outingGÇ¥ of CCP employee or ISD volunteer player identities, and the use of any former player identities when referring to the aforementioned parties.
Our forums are designed to be a place where players and developers can exchange ideas in a polite and friendly manner for the betterment of EVE Online. Players who attack or abuse employees of CCP, or ISD volunteers, will be permanently banned from the EVE Online forums across all their accounts with no recourse, and may also be subject to action against their game accounts.
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1148
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Posted - 2014.04.15 10:57:00 -
[13] - Quote
I have removed a rule breaking post and those quoting it.
The Rules:
4. Personal attacks are prohibited.
Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Dorrim Barstorlode
ISD Community Communications Liaisons
2968
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Posted - 2014.04.16 19:10:00 -
[14] - Quote
Removed some off topic posts. Please keep it on topic and civil. Thanks.
ISD Dorrim Barstorlode
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1157
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Posted - 2014.04.17 10:56:00 -
[15] - Quote
I have removed some rule breaking posts and those quoting them. As always I let some edge cases stay.
Please people, keep it on topic and above all civil!
The Rules:
4. Personal attacks are prohibited.
Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.
11. Discussion of forum moderation is prohibited.
The discussion of EVE Online forum moderation actions generally leads to flaming, trolling and baiting of our ISD CCL moderators. As such, this type of discussion is strictly prohibited under the forum rules. If you have questions regarding the actions of a moderator, please file a petition under the Community & Forums Category.
26. Off-topic posting is prohibited.
Off-topic posting is permitted within reason, as sometimes a single comment may color or lighten the tone of discussion. However, excessive posting of off-topic remarks in an attempt to derail a thread may result in the thread being locked, or a forum warning being issued.
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1161
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Posted - 2014.04.17 22:39:00 -
[16] - Quote
I have removed some rule breaking posts and those quoting them. As always I let some edge cases stay.
Please people, keep it on topic and above all civil!
The Rules:
4. Personal attacks are prohibited.
Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.
11. Discussion of forum moderation is prohibited.
The discussion of EVE Online forum moderation actions generally leads to flaming, trolling and baiting of our ISD CCL moderators. As such, this type of discussion is strictly prohibited under the forum rules. If you have questions regarding the actions of a moderator, please file a petition under the Community & Forums Category.
26. Off-topic posting is prohibited.
Off-topic posting is permitted within reason, as sometimes a single comment may color or lighten the tone of discussion. However, excessive posting of off-topic remarks in an attempt to derail a thread may result in the thread being locked, or a forum warning being issued.
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1170
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Posted - 2014.04.19 23:22:00 -
[17] - Quote
I have removed a rule breaking post and those quoting it.
The Rules:
4. Personal attacks are prohibited.
Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1178
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Posted - 2014.04.22 00:58:00 -
[18] - Quote
I have removed some rule breaking posts and those quoting them. As always I let some edge cases stay.
The Rules:
4. Personal attacks are prohibited.
Commonly known as flaming, personal attacks are posts that are designed to personally berate or insult another forum user. Posts of this nature are not beneficial to the community spirit that CCP promote and as such they will not be tolerated.
5. Trolling is prohibited.
Trolling is a defined as a post that is deliberately designed for the purpose of angering and insulting other players in an attempt to incite retaliation or an emotional response. Posts of this nature are disruptive, often abusive and do not contribute to the sense of community that CCP promote.
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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ISD Ezwal
ISD Community Communications Liaisons
1181
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Posted - 2014.04.22 14:55:00 -
[19] - Quote
I have removed some rule breaking posts and those quoting them.
The Rules:
11. Discussion of forum moderation is prohibited.
The discussion of EVE Online forum moderation actions generally leads to flaming, trolling and baiting of our ISD CCL moderators. As such, this type of discussion is strictly prohibited under the forum rules. If you have questions regarding the actions of a moderator, please file a petition under the Community & Forums Category.
As there seems to be a bit of confusion as to why certain posts get deleted even if they are perceived not to be rule breaking, a little bit of explanation might be in order.
If a post is found to be rule breaking it either gets edited or it gets deleted. If the latter, all posts quoting them (or replying to them without direct quoting) AND all post reacting on those quotes/replies get deleted as well for thread consistency. Even if those posts are not rule breaking in and of themselves.
For example: Post A is rule breaking and gets deleted. B replies to A, C replies to A, D however replies to B and E to K reply to D.
The entire string of posts gets deleted because A is the origin of that string of posts.
Please accept this explanation as is and do not reply to it. That would be off the topic of this thread. If you are perceiving a problem with ISD behaviour on the forum or are disagreeing with the way (your) posts are being moderated, please feel free to read the CCP policies and follow the procedure found under the header 'Complaints'.
ISD Ezwal
Captain
Community Communication Liaisons (CCLs)
Interstellar Services Department |
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