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Ghelisis Achasse
Scope Works
18
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Posted - 2014.04.28 23:36:00 -
[1] - Quote
When I buy a ship off of the market, the very next thing I do is hire a full complement of crew to manage the various systems on said ship. Sometimes, this results in a completely different crew makeup than is assigned to one of my other ships, which in turn causes differences of opinion. Of course, some crew transfers over to the new ship, but most likely I have a brand new crew with every new ship.
I know I have been ranting about the Caldari lately, but I treat my OWN crew VERY well, as they are all Gallente citizens. However, every new crew comes with some differences of opinion, and just by having that initial crew meeting I can tell right off if we will run into problems later. Most crew I have, if they have been flying with me for a while would do so until their end, but my question is, how do you smooth things over with a new crew?
Frigate crews are a no-brainer - I usually only need 4-5 people running various systems. Larger ships make it harder to manage crews as size increases, whereas I hired a crew along with the purchase of a Typhoon-class battleship that has collectively threatened to prank me by draining my pod on more than one occasion.
After a while they are loyal to the end, but I'm having problems smoothing over rough starts, and wanted to know how other capsuleers do it. I'm drawing a blank here... |

Diana Kim
State Protectorate Caldari State
1042
|
Posted - 2014.04.29 00:04:00 -
[2] - Quote
Ghelisis Achasse wrote: how do you smooth things over with a new crew?
Order.
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Xane Valefleur
Federal Navy Academy Gallente Federation
0
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Posted - 2014.04.29 00:18:00 -
[3] - Quote
The short answer: you don't.
The long answer: By establishing a proper chain of command and enforcing it. It's not your job to "smooth it over" with the crew, it's your job to lead it. |

Kei Sparrowhawk
Slaver Hounds
6
|
Posted - 2014.04.29 00:24:00 -
[4] - Quote
Wow, you actually have enough free time to meet your crews? In my career I have flown thousands of different crew members into space. Of all those people, I have only met three crew members. I buy a ship then either an external crewing service gets me a crew, or I get a crew that my corp hires. I wouldn't be able to spend a second flying, if I took the time to meet my crew. |

Ber Kan
SWARTA Mostly Clueless
72
|
Posted - 2014.04.29 00:29:00 -
[5] - Quote
Rum. Women. Isk. And the occasional shoosting. -á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á This thread has been Plundered. |

Kei Sparrowhawk
Slaver Hounds
6
|
Posted - 2014.04.29 00:31:00 -
[6] - Quote
To answer your question about how to smooth things out with a new crew, what I do is use strict contracts combined with good pay. The crew is payed well to do whatever I need of them. If they don't do their job, the contract is there to GÇ£punishGÇ¥ them.
If you make sure to only get crews from sources, that promise to only give you crews that are loyal to the same things you are, then all of this is a lot easier. |

Noden Vorpalstar
The Knights of Polaris
268
|
Posted - 2014.04.29 01:05:00 -
[7] - Quote
An excellent question, Mr. Achasse, and one which you will likely find the best answer to through your own experience.
As for The Knights of Polaris, our crew members are hired by our human resources department in station and on select planets in The Federation. Every Officer and Non-Commisioned Officer selected is of the highest caliber, in both experience and education. Every crew member is background checked.
Our non-capsuleer members are a welcome addition to our team, and we encourage strong values within the organization. Each crew member receives a benefits package, which includes; hazardous duty pay, family separation allowance, health and education benefits, 60 days of paid vacation a year, and more.
They also enjoy our Rest and Relaxation (R&R) facilities located at our offices in station.
It is a great loss when we lose any of our crew members due to hostile fire, and it pains me when I have to send our a condolence letter to their families. However it is a hazard of the job which they are fully aware of, and those crew members who manage to evacuate a ship by escape pod during times of emergency are welcomed back to their posts after a thorough debrief.
Of course none of this would be possible without each element of our organization working together to ensure it's function.
As for me I do occasionally meet and greet my crew members, and sometimes even turn wrenches with the mechanics. Roleplaying Channel: -áGallente Lounge OOC Channel: -áWNWN2 |

Nauplius
Hoi Andrapodistai
164
|
Posted - 2014.04.29 01:17:00 -
[8] - Quote
It is easy when all of your crews are chained, collared, stuffed full of Vitoc, whipped, and always watched by Slaver Hounds. |

Claudia Osyn
Mythic Security Service
347
|
Posted - 2014.04.29 01:29:00 -
[9] - Quote
I find a smile and a few gentle words work wonders. If that fails, shove the offending party(s) into the air lock and make an example out of them. Diplomacy is a lot more simple then diplomats let on. The lack of money is the root of all evil. |

Diana Kim
State Protectorate Caldari State
1042
|
Posted - 2014.04.29 04:36:00 -
[10] - Quote
Nauplius wrote:It is easy when all of your crews are chained, collared, stuffed full of Vitoc, whipped, and always watched by Slaver Hounds. I can trust my life to my crewmembers, and you, Mr. Nauplius? I have a deep feeling that in case of emergency, they would rather tear you apart to pieces and smash with Khumaaks just to get another dose of Vitoc. Do you remember that story how minmatar rebellion has started and they used Khumaak? I could bet it started only because they needed another Vitoc dose, and just by accident it broke loose. |

Makoto Priano
Priano Trans-Stellar State Services Ishuk-Raata Enforcement Directive
6206
|
Posted - 2014.04.29 06:18:00 -
[11] - Quote
Ship's crew are employees. The majority of my crews are either select personnel hired from the Caldari Navy, or more frequently from the Watch. They maintain discipline because it is their duty, and a duty they are well-compensated for. Their compensation package is robust, with comprehensive health, full retirement, hazard pay, paid leave, and imprisonment in case of dereliction of duty.
Disciplinary or other performance issues are grounds for termination, and termination with cause is a potent black mark on a citizen's employment history.
That you need to maintain your crew as a-- what, a group of friends? What do you do? Have drum circles? I-- I can't even imagine. Priano Trans-Stellar: elegant solutions for the State's needs. |

Leopold Caine
Stillwater Corporation
408
|
Posted - 2014.04.29 06:31:00 -
[12] - Quote
Without a proper chain-of-command and an established vertical hierarchy, we are nothing more than rabid dogs.
The crew understands this: There's time for shenanigans and R&R when we pull a ship into docks and hit the entertainment venues; but when we're out in space, it's a simple situation of mutually assured survival - something that I'm sure exists outside of Angel culture too. You don't go throwing a tantrum while we're under fire.
There is no need, or rather, no word for 'mutiny'. - Leopold Caine, Domination Malakim ___________________________ Angels are never far... Stillwater Corporation Recruitment Open - Angel Cartel Bloc |

Rodj Blake
PIE Inc. Praetoria Imperialis Excubitoris
1715
|
Posted - 2014.04.29 06:55:00 -
[13] - Quote
If there is a difference of opinion between myself and a crew member we sit down for twenty minutes, talk about it, and then agree that I was right. Dulce et decorum est pro imperium mori. |

Pieter Tuulinen
Verdant Inquiries Monyusaiya Industry Trade Group
3544
|
Posted - 2014.04.29 07:05:00 -
[14] - Quote
You just have to give 'em the things that all professional ship crews have always wanted.
You have to give them pay, benefits, bonuses, recreation time, opportunities for progression and above all, a chance to live long enough to enjoy all the above. I hire the best, ex-corporate security and Caldari Navy only, and I treat them accordingly. I take care of families and I provide all the many and varied benefits that employment by the major corporations offer.
That and respect. There's a garden in one of the Kaalakiota orbitals in Nonni that I pay for which contains a recreation of a temperate biome. The kind of home we all aspire to. Beneath the shade of a group of Kresh trees are three monuments. One, in black obsidian, is a roll of those who have left my employ through death. A second, in red granite, is the list of all those who have left due to injury. The last, in white marble, is a list of those who have retired due to completion of contract.
Honour your crews. Better their lives. Respect their deaths. "You let one of them go, but that's nothing new is it? Every now and then a little victim is allowed to escape; because she smiled, because he's got freckles, because they begged. And that's how you live with yourself. That's how you slaughter millions." "Only a killer would know that..." |

Corpii Herald
West Khanid Blooding Enthusiasts
4
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Posted - 2014.04.29 07:26:00 -
[15] - Quote
I've piloted ships that have been crewed by Ni-Kunni, Vherokior, Intaki, Deteis, Brutor, Civire, Gallente... you get the point. All that matters is that they share my ideology. I keep them obedient by cutting them in on my acquisitions. Simple as that. |

Anatole Madullier
Alexylva Paradox
232
|
Posted - 2014.04.29 12:01:00 -
[16] - Quote
As someone who generally flies up to cruiser class when it comes to ships. And considering a fair bit of most Gallentean hulls are automated I do get a pretty good connection with my crew.
It doesn't take much for you to show that you care about the people you fly with. After all without them you're not going anywhere fast or efficient. It also helps to keep in the back of your mind before you go risking your ship everywhere. We are immortal, they are not. And I know they know what they sign up for, I know they know it is dangerous. That doesn't mean we have to waste their lives in a frivolous attempt to show off.
I got all sorts of people in my crews, I don't care much for ethnicity when I pick my people as long as they work well together. aÑÉ |

Sar'tek
101st New Eden Defense Fleet Divide By Zero Alliance
20
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Posted - 2014.04.29 13:00:00 -
[17] - Quote
You might as well be asking how a God manages his worshipers. I suspect that many of us have long since field away the marginally inconvenient fact that our ships have self-aware biological components, aka crews. Without them our ships would be less efficient, and the larger classes unmanageable to some degree.
Personally, I have long since delegated the management of my ship crews to a few trusted officers, leaving me to interface with them on an as need basis. I do not need to enslave or drug my crews to ensure their loyalty. Unlike us capsuleers, they do worry about their lives and want to enjoy them so decent pay and R&R at halfway decent stations is typically enough to keep them in line. |

Andreus Ixiris
Duty.
4579
|
Posted - 2014.04.29 13:25:00 -
[18] - Quote
You do what I learned from Verin to do - appoint an experienced and capable XO, and leave the work of smoothing out the crew's foibles to him or her. Mane 614
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Ston Momaki
Disciples of Ston
1353
|
Posted - 2014.04.29 13:53:00 -
[19] - Quote
Serving aboard a capsuleer vessel on prolonged deep space duty is an experience unlike any other for the baseline crew. Time itself has a way of conforming the crew to the person and personality of its capsuleer captain. Who you are will eventually be reflected in what your crew becomes. They will mirror you. Each new crew will go through that process at its own pace and time. If you are a man firm in conviction and value, your crew will become likewise. If you are conflicted, your crew will become likewise. The Disciples of Ston bid you peace |

Stitcher
Alexylva Paradox
3580
|
Posted - 2014.04.29 13:58:00 -
[20] - Quote
It's worth keeping a personal relationship with your most senior crew and employees, however. your XOs are your point of contact with the small empire that any established capsuleer has built, and you need to be on good terms with them. I don't mean first name attend-their-daughter's-wedding here (though sending a gift is advised), but a good working relationship is essential. They need to respect you, and you need to trust them.
The advent of the DUST implant has greatly eased some of the difficulties involved. There's a few senior officers on my staff who wouldn't be alive if not for their access to cloning, but the direct-upload approach is vastly preferable to the cold backups of yesteryear. I've even got three permanently appointed DUST crewmen who serve rotations as flight engineer on my frigates. not cheap, but experience is more valuable thank ISK.
I also advocate having a small immediate-access file on every crewman you employ uploaded to cybernetic memory so that if you SHOULD cross paths then you're able to at least address them by name and make appropriate small-talk. There's nothing more awkward than sharing a hundred-deck elevator with a crewman who's damn near browning their jumpsuit with nerves. It's useful to have enough intel on them to break the ice and put them at their ease. An in-character blog and a video: http://verinsjournal.blogspot.com http://www.youtube.com/watch?v=tu1mbsgo738
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Andreus Ixiris
Duty.
4581
|
Posted - 2014.04.29 14:33:00 -
[21] - Quote
Stitcher wrote:I also advocate having a small immediate-access file on every crewman you employ uploaded to cybernetic memory so that if you SHOULD cross paths then you're able to at least address them by name and make appropriate small-talk. There's nothing more awkward than sharing a hundred-deck elevator with a crewman who's damn near browning their jumpsuit with nerves. It's useful to have enough intel on them to break the ice and put them at their ease. Try to use a decent memory implant, though.
There's nothing that makes an awkward situation even more awkward than saying "So..." followed by a very obvious archive retrieval delay followed by their name in surname, given name order in a flat monotone. Mane 614
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Stitcher
Alexylva Paradox
3582
|
Posted - 2014.04.29 14:47:00 -
[22] - Quote
Andreus Ixiris wrote:There's nothing that makes an awkward situation even more awkward than saying "So..." followed by a very obvious archive retrieval delay followed by their name in surname, given name order in a flat monotone.
except for "Ensign... [ERROR: SUBJECT NOT FOUND], right?" An in-character blog and a video: http://verinsjournal.blogspot.com http://www.youtube.com/watch?v=tu1mbsgo738
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Andreus Ixiris
Duty.
4583
|
Posted - 2014.04.29 14:58:00 -
[23] - Quote
Stitcher wrote:except for "Ensign... [ERROR: SUBJECT NOT FOUND], right?" "[ERROR: RANK NOT FOUND]... [ERROR: SUBJECT NOT FOUND], so how is your [ERROR: RELATIONSHIP HONORIFIC NOT FOUND] [ERROR: SUBJECT_RELATION NOT FOUND]? [ERROR: PREPREPARED_SITUATIONALLY_APPROPRIATE_COMMENT NOT FOUND], am I right? [DATABASE INTEGRITY ERROR COUNT ABOVE WARNING THRESHOLD - COMMENCE FILE SYSTEM INTEGRITY CHECK]"
And that was when I stopped buying from Inherent Implants. Mane 614
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Stitcher
Alexylva Paradox
3584
|
Posted - 2014.04.29 15:05:00 -
[24] - Quote
All of which makes for a great prank if you do it deliberately and maintain a straight expression of earnest interest throughout. An in-character blog and a video: http://verinsjournal.blogspot.com http://www.youtube.com/watch?v=tu1mbsgo738
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Aracturus
Wildly Inappropriate Goonswarm Federation
171
|
Posted - 2014.04.29 15:10:00 -
[25] - Quote
Hand-picking crew helps, but when you start ending up in capital ships, welll.... This is now a WIDOT thread! |

Noden Vorpalstar
The Knights of Polaris
273
|
Posted - 2014.04.29 15:17:00 -
[26] - Quote
Just a few more helpful tips...
1. Have an Organizational Mission Statement and Commanders or CEOs Intent. Be sure that each of your senior ranking crewmembers understand these, as well as their implementation. It is their responsibility to ensure their subordinates at each level have an understanding.
2. Outline your organizational goals, and have it accessable to everymember of your organization both capsuleer and baseliner alike. Keeping in mind operational security, and your own security procedures.
3. Encourage Leaders in your organization to Lead from the Front. Build an environment in which Leaders are cultivated at all levels to give their subordinates; Purpose, Direction, and Motivation. Roleplaying Channel: -áGallente Lounge OOC Channel: -áWNWN2 |

Stitcher
Alexylva Paradox
3585
|
Posted - 2014.04.29 15:26:00 -
[27] - Quote
Sounds like so many buzzwords, so little substance to me. I'm more from the "You know what your damn job is, so go do it: Try not to f**k up." school of management. An in-character blog and a video: http://verinsjournal.blogspot.com http://www.youtube.com/watch?v=tu1mbsgo738
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Makoto Priano
Priano Trans-Stellar State Services Ishuk-Raata Enforcement Directive
6208
|
Posted - 2014.04.29 16:50:00 -
[28] - Quote
Seriously, Stitcher. Mr. Vorpalstar, you've taken to your training remarkably well-- but do try to digest it a little before regurgitating. Priano Trans-Stellar: elegant solutions for the State's needs. |

Noden Vorpalstar
The Knights of Polaris
273
|
Posted - 2014.04.29 17:20:00 -
[29] - Quote
Makoto Priano wrote:Seriously, Stitcher. Mr. Vorpalstar, you've taken to your training remarkably well-- but do try to digest it a little before regurgitating.
Thanks for the well meaning advice. However I do believe I've digested it well over my 8 + years as a capsuleer, even though I was not always active and selected at times to live amongst the baseliners. Roleplaying Channel: -áGallente Lounge OOC Channel: -áWNWN2 |

Ninavask
The Synenose Accord Celestial Imperative
93
|
Posted - 2014.04.29 20:53:00 -
[30] - Quote
Usually I leave handling of crew to the first mate, or whatever your ranking structure is the capsuleers main contact with crew. At most I listen to crew meetings between heads of.differs t sections of the ship. Which depends on your usual ship class. Other then that their job prerogative is simple. Keep the ship from exploding internally and let me fly. Dr. Ninavask Revan CEO - Commander The Synenose Accord Not indicative of corporate policy unless otherwise stated. |
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