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Ghelisis Achasse
Scope Works
18
|
Posted - 2014.04.28 23:36:00 -
[1] - Quote
When I buy a ship off of the market, the very next thing I do is hire a full complement of crew to manage the various systems on said ship. Sometimes, this results in a completely different crew makeup than is assigned to one of my other ships, which in turn causes differences of opinion. Of course, some crew transfers over to the new ship, but most likely I have a brand new crew with every new ship.
I know I have been ranting about the Caldari lately, but I treat my OWN crew VERY well, as they are all Gallente citizens. However, every new crew comes with some differences of opinion, and just by having that initial crew meeting I can tell right off if we will run into problems later. Most crew I have, if they have been flying with me for a while would do so until their end, but my question is, how do you smooth things over with a new crew?
Frigate crews are a no-brainer - I usually only need 4-5 people running various systems. Larger ships make it harder to manage crews as size increases, whereas I hired a crew along with the purchase of a Typhoon-class battleship that has collectively threatened to prank me by draining my pod on more than one occasion.
After a while they are loyal to the end, but I'm having problems smoothing over rough starts, and wanted to know how other capsuleers do it. I'm drawing a blank here... |

Diana Kim
State Protectorate Caldari State
1042
|
Posted - 2014.04.29 00:04:00 -
[2] - Quote
Ghelisis Achasse wrote: how do you smooth things over with a new crew?
Order.
|

Xane Valefleur
Federal Navy Academy Gallente Federation
0
|
Posted - 2014.04.29 00:18:00 -
[3] - Quote
The short answer: you don't.
The long answer: By establishing a proper chain of command and enforcing it. It's not your job to "smooth it over" with the crew, it's your job to lead it. |

Kei Sparrowhawk
Slaver Hounds
6
|
Posted - 2014.04.29 00:24:00 -
[4] - Quote
Wow, you actually have enough free time to meet your crews? In my career I have flown thousands of different crew members into space. Of all those people, I have only met three crew members. I buy a ship then either an external crewing service gets me a crew, or I get a crew that my corp hires. I wouldn't be able to spend a second flying, if I took the time to meet my crew. |

Ber Kan
SWARTA Mostly Clueless
72
|
Posted - 2014.04.29 00:29:00 -
[5] - Quote
Rum. Women. Isk. And the occasional shoosting. -á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á-á This thread has been Plundered. |

Kei Sparrowhawk
Slaver Hounds
6
|
Posted - 2014.04.29 00:31:00 -
[6] - Quote
To answer your question about how to smooth things out with a new crew, what I do is use strict contracts combined with good pay. The crew is payed well to do whatever I need of them. If they don't do their job, the contract is there to GÇ£punishGÇ¥ them.
If you make sure to only get crews from sources, that promise to only give you crews that are loyal to the same things you are, then all of this is a lot easier. |

Noden Vorpalstar
The Knights of Polaris
268
|
Posted - 2014.04.29 01:05:00 -
[7] - Quote
An excellent question, Mr. Achasse, and one which you will likely find the best answer to through your own experience.
As for The Knights of Polaris, our crew members are hired by our human resources department in station and on select planets in The Federation. Every Officer and Non-Commisioned Officer selected is of the highest caliber, in both experience and education. Every crew member is background checked.
Our non-capsuleer members are a welcome addition to our team, and we encourage strong values within the organization. Each crew member receives a benefits package, which includes; hazardous duty pay, family separation allowance, health and education benefits, 60 days of paid vacation a year, and more.
They also enjoy our Rest and Relaxation (R&R) facilities located at our offices in station.
It is a great loss when we lose any of our crew members due to hostile fire, and it pains me when I have to send our a condolence letter to their families. However it is a hazard of the job which they are fully aware of, and those crew members who manage to evacuate a ship by escape pod during times of emergency are welcomed back to their posts after a thorough debrief.
Of course none of this would be possible without each element of our organization working together to ensure it's function.
As for me I do occasionally meet and greet my crew members, and sometimes even turn wrenches with the mechanics. Roleplaying Channel: -áGallente Lounge OOC Channel: -áWNWN2 |

Nauplius
Hoi Andrapodistai
164
|
Posted - 2014.04.29 01:17:00 -
[8] - Quote
It is easy when all of your crews are chained, collared, stuffed full of Vitoc, whipped, and always watched by Slaver Hounds. |

Claudia Osyn
Mythic Security Service
347
|
Posted - 2014.04.29 01:29:00 -
[9] - Quote
I find a smile and a few gentle words work wonders. If that fails, shove the offending party(s) into the air lock and make an example out of them. Diplomacy is a lot more simple then diplomats let on. The lack of money is the root of all evil. |

Diana Kim
State Protectorate Caldari State
1042
|
Posted - 2014.04.29 04:36:00 -
[10] - Quote
Nauplius wrote:It is easy when all of your crews are chained, collared, stuffed full of Vitoc, whipped, and always watched by Slaver Hounds. I can trust my life to my crewmembers, and you, Mr. Nauplius? I have a deep feeling that in case of emergency, they would rather tear you apart to pieces and smash with Khumaaks just to get another dose of Vitoc. Do you remember that story how minmatar rebellion has started and they used Khumaak? I could bet it started only because they needed another Vitoc dose, and just by accident it broke loose. |

Makoto Priano
Priano Trans-Stellar State Services Ishuk-Raata Enforcement Directive
6206
|
Posted - 2014.04.29 06:18:00 -
[11] - Quote
Ship's crew are employees. The majority of my crews are either select personnel hired from the Caldari Navy, or more frequently from the Watch. They maintain discipline because it is their duty, and a duty they are well-compensated for. Their compensation package is robust, with comprehensive health, full retirement, hazard pay, paid leave, and imprisonment in case of dereliction of duty.
Disciplinary or other performance issues are grounds for termination, and termination with cause is a potent black mark on a citizen's employment history.
That you need to maintain your crew as a-- what, a group of friends? What do you do? Have drum circles? I-- I can't even imagine. Priano Trans-Stellar: elegant solutions for the State's needs. |

Leopold Caine
Stillwater Corporation
408
|
Posted - 2014.04.29 06:31:00 -
[12] - Quote
Without a proper chain-of-command and an established vertical hierarchy, we are nothing more than rabid dogs.
The crew understands this: There's time for shenanigans and R&R when we pull a ship into docks and hit the entertainment venues; but when we're out in space, it's a simple situation of mutually assured survival - something that I'm sure exists outside of Angel culture too. You don't go throwing a tantrum while we're under fire.
There is no need, or rather, no word for 'mutiny'. - Leopold Caine, Domination Malakim ___________________________ Angels are never far... Stillwater Corporation Recruitment Open - Angel Cartel Bloc |

Rodj Blake
PIE Inc. Praetoria Imperialis Excubitoris
1715
|
Posted - 2014.04.29 06:55:00 -
[13] - Quote
If there is a difference of opinion between myself and a crew member we sit down for twenty minutes, talk about it, and then agree that I was right. Dulce et decorum est pro imperium mori. |

Pieter Tuulinen
Verdant Inquiries Monyusaiya Industry Trade Group
3544
|
Posted - 2014.04.29 07:05:00 -
[14] - Quote
You just have to give 'em the things that all professional ship crews have always wanted.
You have to give them pay, benefits, bonuses, recreation time, opportunities for progression and above all, a chance to live long enough to enjoy all the above. I hire the best, ex-corporate security and Caldari Navy only, and I treat them accordingly. I take care of families and I provide all the many and varied benefits that employment by the major corporations offer.
That and respect. There's a garden in one of the Kaalakiota orbitals in Nonni that I pay for which contains a recreation of a temperate biome. The kind of home we all aspire to. Beneath the shade of a group of Kresh trees are three monuments. One, in black obsidian, is a roll of those who have left my employ through death. A second, in red granite, is the list of all those who have left due to injury. The last, in white marble, is a list of those who have retired due to completion of contract.
Honour your crews. Better their lives. Respect their deaths. "You let one of them go, but that's nothing new is it? Every now and then a little victim is allowed to escape; because she smiled, because he's got freckles, because they begged. And that's how you live with yourself. That's how you slaughter millions." "Only a killer would know that..." |

Corpii Herald
West Khanid Blooding Enthusiasts
4
|
Posted - 2014.04.29 07:26:00 -
[15] - Quote
I've piloted ships that have been crewed by Ni-Kunni, Vherokior, Intaki, Deteis, Brutor, Civire, Gallente... you get the point. All that matters is that they share my ideology. I keep them obedient by cutting them in on my acquisitions. Simple as that. |

Anatole Madullier
Alexylva Paradox
232
|
Posted - 2014.04.29 12:01:00 -
[16] - Quote
As someone who generally flies up to cruiser class when it comes to ships. And considering a fair bit of most Gallentean hulls are automated I do get a pretty good connection with my crew.
It doesn't take much for you to show that you care about the people you fly with. After all without them you're not going anywhere fast or efficient. It also helps to keep in the back of your mind before you go risking your ship everywhere. We are immortal, they are not. And I know they know what they sign up for, I know they know it is dangerous. That doesn't mean we have to waste their lives in a frivolous attempt to show off.
I got all sorts of people in my crews, I don't care much for ethnicity when I pick my people as long as they work well together. aÑÉ |

Sar'tek
101st New Eden Defense Fleet Divide By Zero Alliance
20
|
Posted - 2014.04.29 13:00:00 -
[17] - Quote
You might as well be asking how a God manages his worshipers. I suspect that many of us have long since field away the marginally inconvenient fact that our ships have self-aware biological components, aka crews. Without them our ships would be less efficient, and the larger classes unmanageable to some degree.
Personally, I have long since delegated the management of my ship crews to a few trusted officers, leaving me to interface with them on an as need basis. I do not need to enslave or drug my crews to ensure their loyalty. Unlike us capsuleers, they do worry about their lives and want to enjoy them so decent pay and R&R at halfway decent stations is typically enough to keep them in line. |

Andreus Ixiris
Duty.
4579
|
Posted - 2014.04.29 13:25:00 -
[18] - Quote
You do what I learned from Verin to do - appoint an experienced and capable XO, and leave the work of smoothing out the crew's foibles to him or her. Mane 614
|

Ston Momaki
Disciples of Ston
1353
|
Posted - 2014.04.29 13:53:00 -
[19] - Quote
Serving aboard a capsuleer vessel on prolonged deep space duty is an experience unlike any other for the baseline crew. Time itself has a way of conforming the crew to the person and personality of its capsuleer captain. Who you are will eventually be reflected in what your crew becomes. They will mirror you. Each new crew will go through that process at its own pace and time. If you are a man firm in conviction and value, your crew will become likewise. If you are conflicted, your crew will become likewise. The Disciples of Ston bid you peace |

Stitcher
Alexylva Paradox
3580
|
Posted - 2014.04.29 13:58:00 -
[20] - Quote
It's worth keeping a personal relationship with your most senior crew and employees, however. your XOs are your point of contact with the small empire that any established capsuleer has built, and you need to be on good terms with them. I don't mean first name attend-their-daughter's-wedding here (though sending a gift is advised), but a good working relationship is essential. They need to respect you, and you need to trust them.
The advent of the DUST implant has greatly eased some of the difficulties involved. There's a few senior officers on my staff who wouldn't be alive if not for their access to cloning, but the direct-upload approach is vastly preferable to the cold backups of yesteryear. I've even got three permanently appointed DUST crewmen who serve rotations as flight engineer on my frigates. not cheap, but experience is more valuable thank ISK.
I also advocate having a small immediate-access file on every crewman you employ uploaded to cybernetic memory so that if you SHOULD cross paths then you're able to at least address them by name and make appropriate small-talk. There's nothing more awkward than sharing a hundred-deck elevator with a crewman who's damn near browning their jumpsuit with nerves. It's useful to have enough intel on them to break the ice and put them at their ease. An in-character blog and a video: http://verinsjournal.blogspot.com http://www.youtube.com/watch?v=tu1mbsgo738
|

Andreus Ixiris
Duty.
4581
|
Posted - 2014.04.29 14:33:00 -
[21] - Quote
Stitcher wrote:I also advocate having a small immediate-access file on every crewman you employ uploaded to cybernetic memory so that if you SHOULD cross paths then you're able to at least address them by name and make appropriate small-talk. There's nothing more awkward than sharing a hundred-deck elevator with a crewman who's damn near browning their jumpsuit with nerves. It's useful to have enough intel on them to break the ice and put them at their ease. Try to use a decent memory implant, though.
There's nothing that makes an awkward situation even more awkward than saying "So..." followed by a very obvious archive retrieval delay followed by their name in surname, given name order in a flat monotone. Mane 614
|

Stitcher
Alexylva Paradox
3582
|
Posted - 2014.04.29 14:47:00 -
[22] - Quote
Andreus Ixiris wrote:There's nothing that makes an awkward situation even more awkward than saying "So..." followed by a very obvious archive retrieval delay followed by their name in surname, given name order in a flat monotone.
except for "Ensign... [ERROR: SUBJECT NOT FOUND], right?" An in-character blog and a video: http://verinsjournal.blogspot.com http://www.youtube.com/watch?v=tu1mbsgo738
|

Andreus Ixiris
Duty.
4583
|
Posted - 2014.04.29 14:58:00 -
[23] - Quote
Stitcher wrote:except for "Ensign... [ERROR: SUBJECT NOT FOUND], right?" "[ERROR: RANK NOT FOUND]... [ERROR: SUBJECT NOT FOUND], so how is your [ERROR: RELATIONSHIP HONORIFIC NOT FOUND] [ERROR: SUBJECT_RELATION NOT FOUND]? [ERROR: PREPREPARED_SITUATIONALLY_APPROPRIATE_COMMENT NOT FOUND], am I right? [DATABASE INTEGRITY ERROR COUNT ABOVE WARNING THRESHOLD - COMMENCE FILE SYSTEM INTEGRITY CHECK]"
And that was when I stopped buying from Inherent Implants. Mane 614
|

Stitcher
Alexylva Paradox
3584
|
Posted - 2014.04.29 15:05:00 -
[24] - Quote
All of which makes for a great prank if you do it deliberately and maintain a straight expression of earnest interest throughout. An in-character blog and a video: http://verinsjournal.blogspot.com http://www.youtube.com/watch?v=tu1mbsgo738
|

Aracturus
Wildly Inappropriate Goonswarm Federation
171
|
Posted - 2014.04.29 15:10:00 -
[25] - Quote
Hand-picking crew helps, but when you start ending up in capital ships, welll.... This is now a WIDOT thread! |

Noden Vorpalstar
The Knights of Polaris
273
|
Posted - 2014.04.29 15:17:00 -
[26] - Quote
Just a few more helpful tips...
1. Have an Organizational Mission Statement and Commanders or CEOs Intent. Be sure that each of your senior ranking crewmembers understand these, as well as their implementation. It is their responsibility to ensure their subordinates at each level have an understanding.
2. Outline your organizational goals, and have it accessable to everymember of your organization both capsuleer and baseliner alike. Keeping in mind operational security, and your own security procedures.
3. Encourage Leaders in your organization to Lead from the Front. Build an environment in which Leaders are cultivated at all levels to give their subordinates; Purpose, Direction, and Motivation. Roleplaying Channel: -áGallente Lounge OOC Channel: -áWNWN2 |

Stitcher
Alexylva Paradox
3585
|
Posted - 2014.04.29 15:26:00 -
[27] - Quote
Sounds like so many buzzwords, so little substance to me. I'm more from the "You know what your damn job is, so go do it: Try not to f**k up." school of management. An in-character blog and a video: http://verinsjournal.blogspot.com http://www.youtube.com/watch?v=tu1mbsgo738
|

Makoto Priano
Priano Trans-Stellar State Services Ishuk-Raata Enforcement Directive
6208
|
Posted - 2014.04.29 16:50:00 -
[28] - Quote
Seriously, Stitcher. Mr. Vorpalstar, you've taken to your training remarkably well-- but do try to digest it a little before regurgitating. Priano Trans-Stellar: elegant solutions for the State's needs. |

Noden Vorpalstar
The Knights of Polaris
273
|
Posted - 2014.04.29 17:20:00 -
[29] - Quote
Makoto Priano wrote:Seriously, Stitcher. Mr. Vorpalstar, you've taken to your training remarkably well-- but do try to digest it a little before regurgitating.
Thanks for the well meaning advice. However I do believe I've digested it well over my 8 + years as a capsuleer, even though I was not always active and selected at times to live amongst the baseliners. Roleplaying Channel: -áGallente Lounge OOC Channel: -áWNWN2 |

Ninavask
The Synenose Accord Celestial Imperative
93
|
Posted - 2014.04.29 20:53:00 -
[30] - Quote
Usually I leave handling of crew to the first mate, or whatever your ranking structure is the capsuleers main contact with crew. At most I listen to crew meetings between heads of.differs t sections of the ship. Which depends on your usual ship class. Other then that their job prerogative is simple. Keep the ship from exploding internally and let me fly. Dr. Ninavask Revan CEO - Commander The Synenose Accord Not indicative of corporate policy unless otherwise stated. |

Saya Ishikari
Akagi Initiative
291
|
Posted - 2014.04.30 02:56:00 -
[31] - Quote
In my experience, some factors that affect your crews morale and dedication are inherent to what you do. If you frequently lose ships and crew, you've established a precident of low odds for them, and that presents a major factor for anyone, whether they fully accept it or not.
My current crew is due to stand down and go home in about eighteen days, with just over half being the same people who flew into combat with me during my first real sorties. As it is, I've gotten pretty close to them. Most other capsuleers would suggest I'm a fool to do so, but the value of making your appreciation of the risk they take cannot be overstated. I live among them, rather than locked up in my quarters, as often as I can. We eat together, talk, laugh, and share burdens as soldiers should, not as me lording over people as a "demi-god" (what a crock).
Aside from paying them well, I put forth a not insignificant effort towards ensuring that they have the best training available, particularly in terms of emergency survival, and put down a little extra ISK for proper equipment. Beyond that, if the worst comes to pass, I offer them the peace of mind of knowing their families will be taken care of. It's a pittance for a capsuleer to offer up sustenance funds, health care, and education grants. I don't even see the "drain" on my accounts. But you'd be surprised how far that pittance goes with your crew.
I'm much the same with my marines. Their weapons, armor, gear and training is all paid for out of pocket, without regard to brand name loyalty, to ensure they have the best I can get for them. They're crew too, and at even greater risk of injury or death with the job they do... Which brings me to my final point...
When they do die, honor their sacrifice. We come back. They don't. Nothing else can make up for the utter contempt that using and discarding the dead as if they were automatons shows. |

Ghelisis Achasse
Scope Works
18
|
Posted - 2014.05.01 09:52:00 -
[32] - Quote
I have perused your replies, and I think some of them will help tremendously. It appears any new crew I hire does not think of me as a competent captain, and it only takes a few sorties to make them think otherwise, even though I offer them the standard crew perks. Once established however, they love their station. Case in point:
Stationed in low security, I have SWS Red Cyclone, a Cyclone-class battlecruiser. The crew stationed on that ship is currently on leave, well-deserved R&R, but although it is docked in a station, and I have contacted the CEO of said station about housing for them, a few of them do not use station facilities. In fact, they prefer to actually LIVE on my ship. Of course, they disembark for the station bar every so often. Warp drive technician nearly got irradiated after a night of hard partying...oyyy
Anyhow, I am going to implement new protocols on my ships based on your replies. I can always count on fellow capsuleers to help! Thanks. |

Tiberious Thessalonia
True Slave Foundations Shaktipat Revelators
2195
|
Posted - 2014.05.01 12:03:00 -
[33] - Quote
Ghelisis Achasse wrote:I can always count on fellow capsuleers to help! Thanks.
You're so dead. Oh wow. |

Anslo
Scope Works
4951
|
Posted - 2014.05.01 13:02:00 -
[34] - Quote
Tiberious Thessalonia wrote:Ghelisis Achasse wrote:I can always count on fellow capsuleers to help! Thanks. You're so dead. Oh wow.
Care to explain...
|

Stitcher
Alexylva Paradox Low-Class
3591
|
Posted - 2014.05.01 13:17:00 -
[35] - Quote
That's kind of the funny thing: you CAN count oncapsuleers to help. We can be among the nicest and most inclusive people in all of New Eden towards our newest graduates and even to our senior veterans if there's a gap in their knowledge.
you just can't trust capsuleers not to exploit you. An in-character blog and a video: http://verinsjournal.blogspot.com http://www.youtube.com/watch?v=tu1mbsgo738
|

Tiberious Thessalonia
True Slave Foundations Shaktipat Revelators
2198
|
Posted - 2014.05.02 00:00:00 -
[36] - Quote
Anslo wrote:Tiberious Thessalonia wrote:Ghelisis Achasse wrote:I can always count on fellow capsuleers to help! Thanks. You're so dead. Oh wow. Care to explain...
He is counting on capsuleers to help. He is going to die many times while he learns that lesson. |

ValentinaDLM
Zaratha Zarati Shaktipat Revelators
520
|
Posted - 2014.05.02 00:36:00 -
[37] - Quote
Rodj Blake wrote:If there is a difference of opinion between myself and a crew member we sit down for twenty minutes, talk about it, and then agree that I was right.
You know with the right tweaks to some Trans Cranial Microcontrollers, you could probably shave some time off of that twenty minutes. |

Saya Ishikari
Akagi Initiative
291
|
Posted - 2014.05.02 00:52:00 -
[38] - Quote
Tiberious Thessalonia wrote:Anslo wrote:Tiberious Thessalonia wrote:Ghelisis Achasse wrote:I can always count on fellow capsuleers to help! Thanks. You're so dead. Oh wow. Care to explain... He is counting on capsuleers to help. He is going to die many times while he learns that lesson. Never trust a mind you can't read, yes? |

Lady Katherine Devonshire
Royal Ammatar Engineering Corps
300
|
Posted - 2014.05.02 02:54:00 -
[39] - Quote
It is always imperative that one has only the most talented and trustworthy of chefs aboard, ideally one who is also well versed in fine wines. Likewise, a good steward to properly handle the dry cleaning is required, as is bringing at least one household chambermaid to supervise the others whilst traveling. Of course one must be practical as well, so I usually forgo bringing a butler along on anything smaller than a cruiser. For journey's taking longer than a few hours a stylist can certainly prove useful so as to still be properly presentable upon arrival. Regardless of the ship one should always bring one's Kameria bodyguards, even on something as small as a shuttle... correction, especially on something as a shuttle. The sound of the Amarrian heart |

Diana Kim
State Protectorate Caldari State
1049
|
Posted - 2014.05.02 04:00:00 -
[40] - Quote
Ideally if chef could make crew walk on the ship only orderly in strict formations. |

Claudia Osyn
Mythic Security Service
386
|
Posted - 2014.05.02 21:50:00 -
[41] - Quote
Saya Ishikari wrote:Tiberious Thessalonia wrote:Anslo wrote:Tiberious Thessalonia wrote:Ghelisis Achasse wrote:I can always count on fellow capsuleers to help! Thanks. You're so dead. Oh wow. Care to explain... He is counting on capsuleers to help. He is going to die many times while he learns that lesson. Never trust a mind you can't read, yes? And only believe half of the ones you can. The lack of money is the root of all evil. |

Xindi Kraid
Priano Trans-Stellar State Services Ishuk-Raata Enforcement Directive
748
|
Posted - 2014.05.09 03:53:00 -
[42] - Quote
Most of the ships I fly are combat vessels, and as such are run in a military fashion meaning a chain of command. The fact I am a capsuleer doesn't have much of an effect on crew structure, though like any commanding officer I maintain a trusted executive officer to help manage crew.
My structure is a bit muddied due to my long operations away from a stationary base. I often spend long periods of time living out of my Orca, so things are structured more as a squadron operated out of a naval base (though crews can move around between ships reasonably freely as long as operation readiness is maintained). Still it is a chain of command and crew have to report to that or they won't be my crew much longer (and when I am involved in operations in uncharted space you want to be on my crew since infrequent visits to empire space mean long stays in the brig should the XO fire you) |

Valerie Valate
Church of The Crimson Saviour
544
|
Posted - 2014.05.10 09:18:00 -
[43] - Quote
One of the technological marvels used by the Righteous, is a Takmahl mass cloning device.
This device is capable of generating an entire replacement crew from a suitable mass of whatever biological matter is available.
E.g. if you have ~6000 kg of plankton, fish or animal products available, the device will turn out around 100 crew. Enough for a bunch of frigates, or a light cruiser.
Marvellous. |

Neus
Dynamite Mining Division
30
|
Posted - 2014.05.13 10:48:00 -
[44] - Quote
I have promoted skilled crew that have stuck with me over the years to ensure in my absence that not only are my crew cross-trained, but vetted for the role they perform.
I also rely on status reports daily for critical tasks, and weekly for non-essential tasks. I routinely take on cargo, tourists, and discreet V.I.P. passengers across the ships I own which requires consistent reporting around the clock. The key to crew performance and keeping a crew well-adjusted between recreation and duty is providing balance and motivation. Having a running schedule and giving clear expectation also assists.
The cross-training is also very important as much as it is not something that is favorable to most crew members, but the incentive for this gains them better pay and larger chance for promotion. The benefit on the side of running a ship is even when crew numbers drop you'll likely have viable options to still complete your missions. |

Jinari Otsito
Otsito Mining and Manufacture
466
|
Posted - 2014.05.13 11:43:00 -
[45] - Quote
I try to generally stay the hell out of the way. I know every ship and subsystem I own intimately, but actually doing the jobs they do is something they're trained and experienced with. The best companies to hire crews from are generally recognized by the fact that they train their people to ignore pretty much everything the implanted nutcase does or demands and instead do their jobs exactly to specification from their parent company, or what their chief tells them.
When crew starts falling over themselves to kiss my arse and follow my every whim I start to get worried, because that implies they're more concerned with my good graces and money than keeping my ship and myself in peak working order.
The anthill that constitutes a ship may need a queen, but she should mostly sit in the pod and do her thing while everyone else makes sure the damn thing doesn't collapse.
tl;dr As with guns, combat, maintenance etc, I have people for that. Prime Node. Ask me about augmentation.
|

Neus
Dynamite Mining Division
30
|
Posted - 2014.05.14 03:50:00 -
[46] - Quote
Jinari Otsito wrote:When crew starts falling over themselves to kiss my arse and follow my every whim I start to get worried, because that implies they're more concerned with my good graces and money than keeping my ship and myself in peak working order.
The anthill that constitutes a ship may need a queen, but she should mostly sit in the pod and do her thing while everyone else makes sure the damn thing doesn't collapse.
tl;dr As with guns, combat, maintenance etc, I have people for that.
The person that mentioned a Queen was you. A crew requires a leader with the scope of intutive and abstract cognition; delegation and working along side your crew at times is key for a loyal crew. Clear direction helps immensely. A well-rounded leader utilizes leadership styles depending on the situation. |

Claudia Osyn
Mythic Security Service
401
|
Posted - 2014.05.14 05:02:00 -
[47] - Quote
Neus wrote:Jinari Otsito wrote:When crew starts falling over themselves to kiss my arse and follow my every whim I start to get worried, because that implies they're more concerned with my good graces and money than keeping my ship and myself in peak working order.
The anthill that constitutes a ship may need a queen, but she should mostly sit in the pod and do her thing while everyone else makes sure the damn thing doesn't collapse.
tl;dr As with guns, combat, maintenance etc, I have people for that. The person that mentioned a Queen was you. A crew requires a leader with the scope of intutive and abstract cognition; delegation and working along side your crew at times is key for a loyal crew. Clear direction helps immensely. A well-rounded leader utilizes leadership styles depending on the situation. Airlock. The lack of money is the root of all evil. |

Jinari Otsito
Otsito Mining and Manufacture
468
|
Posted - 2014.05.14 09:53:00 -
[48] - Quote
I would agree, except in any situation where my leadership is required I'd be in the pod. At any given moment where I'm not in the pod, there are several men and women seemingly carved out of some mountain range with a lifetime of experience and education in leading ship crews that'll do the job with a nigh infinitely greater proficiency than I could provide.
I could internalize every buzzword on hands-on leadership I want but these people are simply far better at it than I am, and they are also very much able to translate my whims and desires into actual practical solutions and orders that work for the best of me, the ship and the crew.
Of course, if you don't hire the best from the best egger-crew companies, you'll have to spend your time solving all the problems that should never have existed on the ship in the first place. This is best solved with money and the best damn XOs the companies have available, then staying out of the way while they do the job.
All your points are valid, but they apply to people one rung down on the ladder. Not us. Prime Node. Ask me about augmentation.
|

Caroline Grace
Grace Stellar Conveyance Inc.
516
|
Posted - 2014.05.14 21:28:00 -
[49] - Quote
Ghelisis Achasse wrote: how do you smooth things over with a new crew?
Order pizza. |

Diana Kim
State Protectorate Caldari State
1075
|
Posted - 2014.05.15 16:03:00 -
[50] - Quote
Caroline Grace wrote:Ghelisis Achasse wrote: how do you smooth things over with a new crew?
Order pizza. Pizza is a hedonistic and unhealthy food. It must be banned! Down with gallentean decadence! Crew deserves proper nutrition! |

Caroline Grace
Grace Stellar Conveyance Inc.
518
|
Posted - 2014.05.15 18:16:00 -
[51] - Quote
How dare you!
Pizza is a delicious and yummy food and under the protection of our mighty Federation Navy. You mess with pizza, you mess with Navy! |

Jinari Otsito
Otsito Mining and Manufacture
478
|
Posted - 2014.05.15 18:27:00 -
[52] - Quote
It even counts as a serving of vejutablz. Prime Node. Ask me about augmentation.
|

Xindi Kraid
Priano Trans-Stellar State Services Ishuk-Raata Enforcement Directive
755
|
Posted - 2014.05.15 21:09:00 -
[53] - Quote
Jinari Otsito wrote:I try to generally stay the hell out of the way. I know every ship and subsystem I own intimately, but actually doing the jobs they do is something they're trained and experienced with. The best companies to hire crews from are generally recognized by the fact that they train their people to ignore pretty much everything the implanted nutcase does or demands and instead do their jobs exactly to specification from their parent company, or what their chief tells them.
I am like that generally, but there are exceptions. If I am captaining a frigate at the time (which is not an infrequent occurrence now that I have moved back to the State), and something catastrophic happens and we aren't going anywhere, I will pitch in with engine maintenance. It's a field I am competent in, and frigates always run light on grew. With less than a dozen people on board each one of them is essentially a department head in charge of themselves, so command structure is a bit more condensed and a bit looser and informal for the most part, and everyone needs to be able to assist the other crew outside their own area of expertise even if that help is in the form of holding a flashlight or turning a screwdriver.
Also as far as frigates go, you probably want a bit better skilled and experienced people on-board because that cross-training is so useful, and, in general, that results in you getting older crew that have been doing this a lot longer, so most of them earn't crawling over themselves to please the demi-god inside the egg like fresh recruits sometimes do, so I think interacting with them tends to go over a little bit better. Granted you do occasionally end up with people who have developed a longstanding grudge, but I personally try to weed them out of my frigate crew pool due to the morale and discipline problems that can cause. I have been known to mingle with crew a bit since I need downtime too, but it's the small ships that really throw you in with the rest of the men and women since larger vessels usually have segregated facilites for officers and enlisted, and even larger vessels subdivide the groups (ie. enlisted are divided into crew and NCOs, officers are divided between junior and senior)
Diana Kim wrote:Caroline Grace wrote:Ghelisis Achasse wrote: how do you smooth things over with a new crew?
Order pizza. Pizza is a hedonistic and unhealthy food. It must be banned! Down with gallentean decadence! Crew deserves proper nutrition! Food cubes for everyone, because, you know, no Caldari has ever been able to actually enjoy things occasionally. |

Jinari Otsito
Otsito Mining and Manufacture
478
|
Posted - 2014.05.15 21:41:00 -
[54] - Quote
Well said, I concede the point. I never fly that class of ship so I've no experience with that situation myself, and thus defer to your words on the matter. The only real mingling I do with crew though, is when they get to see my arse in the air halfway inside a subsystem I've gotten curious about.
What can I say? Technician by breeding and education. Old habits stick hard. Prime Node. Ask me about augmentation.
|

Xindi Kraid
Priano Trans-Stellar State Services Ishuk-Raata Enforcement Directive
757
|
Posted - 2014.05.15 21:56:00 -
[55] - Quote
I am there with you. Though my record shows I am a career soldier even into my capsuleer training, I have always been something of a tinker, and engineering is something of a hobby, though it's now been expanded into something of a second career, and I have a small scale research and development firm that specializes in propulsion engineering. My current focus is on ways to utilize starship modules to supplement or replace core functions of the ship, and if you subscribe to any research journals, you may have noticed a piece authored by my firm regarding a redesign to the MWD interface to let the backup warp systems utilize certain components of an installed MWD for redundancy (A MWD isn't a warp drive, but they do have some parts in common).
You may find me crawling about in an engine bay at times, but that is actually more likely to be one of my firm's test ships rather than one of my personal vessels.
This may be a bit of a tangent, but working with a team of scientists and engineers is different than working with a crew even though I am still the head researcher (also, due to the nature of capsuleer based research utilizing the implants and wetware of the researcher, the reason training is required and affects the speed and results, and why there's a limit to the number of jobs, I am also a component part of the mainframe) |

Jinari Otsito
Otsito Mining and Manufacture
478
|
Posted - 2014.05.15 22:01:00 -
[56] - Quote
Interesting. I'd pick your brain (and patents) if I had the time. Alas, my own labs and manufacturing facilities require my own time and attention. Not to mention my bed, so be well Captain Kraid and good fortune with your R&D. I'll have to keep an eye out in the journals for your work. Prime Node. Ask me about augmentation.
|

Claudia Osyn
Mythic Security Service
409
|
Posted - 2014.05.15 22:29:00 -
[57] - Quote
Caroline Grace wrote:How dare you!
Pizza is a delicious and yummy food and under the protection of our mighty Federation Navy. You mess with pizza, you mess with Navy! And thus began the great Gallente/Provist Pie war.... The lack of money is the root of all evil. |

Deitra Vess
S.E.B.I.E.S.T.O.R.
18
|
Posted - 2014.05.16 04:33:00 -
[58] - Quote
its just food.......... if they dont like it more for you... |

Charles Cambridge Schmidt
A Separate Peace
12
|
Posted - 2014.05.16 17:38:00 -
[59] - Quote
For my Frigates - since all I really find myself in are Gallentean ships - I usually hand pick the one or two individuals who man my ships. It's not too big of an issue considering stress or employment or whatever because I tend to do thorough, thorough background checks on any crew I don't eat up from a business who throws them at me. The biggest I'll go via handpicking is a destroyer-class, my main example being my Algos.
I've sort of betrayed my own mantras and made unusually friendly with my Algos crew. I've seen some of the baseliner fanfic they've written? It's kind of, uh. Well, it's out there. These guys and gals are some of the best I've ever worked with, though, and they understand they probably won't live until retirement. Maybe I've indoctrinated them with my dashing looks, who knows?
Anyway, though it's immensely satisfying, I'd honestly suggest keeping distance when it comes to crew because you'll rarely get as lucky when it comes to reliable people. Remember, you're known to hundreds of thousands if not millions of people, so there's a high chance someone will have an ulterior motive (at least if you've posted up in Gallente space).
EDIT - Also, whoever you are, you probably have fanfic somewhere on GalNet about you and someone else. Read at your own risk. Some of it is pretty good, not gonna lie. |

Pieter Tuulinen
Verdant Inquiries Monyusaiya Industry Trade Group
3634
|
Posted - 2014.05.16 17:45:00 -
[60] - Quote
The above is precisely why it's so good to recruit from a corporate labour pool. These people are professionals with careers and families. "You let one of them go, but that's nothing new is it? Every now and then a little victim is allowed to escape; because she smiled, because he's got freckles, because they begged. And that's how you live with yourself. That's how you slaughter millions." "Only a killer would know that..." |

Saya Ishikari
Akagi Initiative
302
|
Posted - 2014.05.17 03:10:00 -
[61] - Quote
Pieter Tuulinen wrote:The above is precisely why it's so good to recruit from a corporate labour pool. These people are professionals with careers and families. Between in-corp labor and Navy volunteer programs, I've not had issues in some time. Before that... Well, you know about my initial crew. The survivors from that ill advised attempt are still in Federal custody. Serves them right. |

Diana Kim
State Protectorate Caldari State
1077
|
Posted - 2014.05.17 05:59:00 -
[62] - Quote
Caroline Grace wrote:How dare you!
Pizza is a delicious and yummy food and under the protection of our mighty Federation Navy. You mess with pizza, you mess with Navy! I have dealt with numerous Federation Navy battleships at once. Now whey are dead, I am not. Although I am not sure I could take on a pizza with similar mass... |

Nazek Jovakko
State War Academy Caldari State
0
|
Posted - 2014.06.20 07:09:00 -
[63] - Quote
I'm a Capsuleer. A pretty green one too. My crews are full of people who just wanna fly. I've got no reputation. I've actually lost two ships and their crew, one of which I survived only because of my capsuleer implants.
I've got no fancy corp tag, no big name or a famous ship. I'm nothing official either. I find tge best way to keep a crews morale and loyalty is to be painfully honest and to expect what you pay for. I've got the most unproffessional crew you could imagine. Drinking on the job, engineer trying to hide and take naps amongst the engine room components and even a chef who'll cook what he can catch. Even if it's your pair of boots.
But they do their jobs because they know what they're in for and I know what I paid for. A couple of slack-jawed idiots who'll do or die for a quick ISK boost. But it's the community you build on a non-official barge that keeps them all operational. It's like a little family of misfits in here. Smells like one too. |

Jinari Otsito
Otsito Mining and Manufacture
631
|
Posted - 2014.06.20 07:40:00 -
[64] - Quote
You do realize your reputation won't improve if you don't improve your performance, and your performance won't improve without a decent crew, yes? Just hire from the usual services and you're good to go. You won't save a single ISK on sub-par crews. Quite the contrary, you'll spend more on maintenance, repairs, lost ships and more.
Doesn't matter how terrible you are as a capsuleer. You are a capsuleer, period. This is enough to get some of the finest crewmembers in New Eden from professional services. Prime Node. Ask me about augmentation.
|

Elmund Egivand
Sebiestor Tribe Minmatar Republic
6
|
Posted - 2014.06.20 09:53:00 -
[65] - Quote
Jinari Otsito wrote:You do realize your reputation won't improve if you don't improve your performance, and your performance won't improve without a decent crew, yes? Just hire from the usual services and you're good to go. You won't save a single ISK on sub-par crews. Quite the contrary, you'll spend more on maintenance, repairs, lost ships and more.
Doesn't matter how terrible you are as a capsuleer. You are a capsuleer, period. This is enough to get some of the finest crewmembers in New Eden from professional services.
I automate everything important in my Frigate and install redundant systems and backups so I don't have to deal with crew fatalities. Capsuleers, no matter how good, are disposable. We just jump into a new clone. Effective crew members are not. Drones and machines can be built within a few days, on an industrial scale. Crew members can't be trained in that same manner.
But I admit, doing that exact same thing with vessels larger than a Frigate is much more complicated. Also, I tend to dock up more often, if I weren't shot out of the sky before then. Still, I figured it will be a worthy challenge and will keep me occupied during my free time for several years to come, assuming that my clone contract isn't terminated then. |

Claudia Osyn
Mythic Security Service
480
|
Posted - 2014.06.20 18:23:00 -
[66] - Quote
Do yourself a favor, don't develop a reputation. It's bad for your health. The lack of money is the root of all evil. |
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