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Thread Statistics | Show CCP posts - 7 post(s) |
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CCP Lebowski
Sebiestor Tribe
Minmatar Republic
124
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Posted - 2014.05.19 10:50:00 -
[1] - Quote
Hello folks!
In Kronos we will be releasing an updated in-game store!
The New Eden Store (previously known as the NEX Store) is part of a revamp and simplification of how we offer items like ship skins, clothing and, in the future, services like character re-sculpting and multiple character training. We plan to offer a number of interesting and unique items through the store, and eventually include many of the services you now use through Account Management and through the PLEX right-click menu.
To improve the user experience, the Noble Exchange store will be replaced with the New Eden Store and we will move all AURUM currency (AUR) from characters into your account. The store will be a place where you the player (as opposed to your characters) will shop.
In this first step, youGÇÖll be able to use AUR to purchase various items such as custom ship skins and apparel. In the future you will be able to use either AUR or PLEX to pay for various items and services through this store. All AUR in all your characterGÇÖs wallets will be collected and added to the AUR balance on your user account where it can spent by any characters on that account. Any AURUM tokens or PLEX that are yet to be converted to AUR will not be touched, but after the change converting these will add the AUR to your combined users balance and not to the character who converts it.
How to access the New Eden Store
- Select the New Eden Store Button on the character selection screen.
OR
- Select the New Eden Store in the Neocom under 'business'
The New Eden Store is available on SISI now, and we will be collecting feedback here.
Thanks!
CCP Lebowski | EVE Quality Assurance | Team Five-0
https://twitter.com/ccp_lebowski |
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CCP Lebowski
Sebiestor Tribe
Minmatar Republic
130
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Posted - 2014.05.20 17:38:00 -
[2] - Quote
Ralph King-Griffin wrote:Both methods net me this screen Ah this was mentioned in the previous post regarding the store, but I neglected to include it above, the launcher is required to access the store, circumnavigating the launcher will result in the message you saw. I'll update the original post.
If you were in fact using the launcher then please submit a bug report with as much detail as possible regarding what you were doing up until seeing that screen.
CCP Lebowski | EVE Quality Assurance | Team Five-0
https://twitter.com/ccp_lebowski |
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CCP Lebowski
Sebiestor Tribe
Minmatar Republic
130
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Posted - 2014.05.21 11:04:00 -
[3] - Quote
Thanks for the feedback everyone. We are investigating an issue that is making the store unavailable, and I'll post again here when it is resolved.
CCP Lebowski | EVE Quality Assurance | Team Five-0
https://twitter.com/ccp_lebowski |
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CCP Lebowski
Sebiestor Tribe
Minmatar Republic
131
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Posted - 2014.05.22 14:45:00 -
[4] - Quote
Tomiko Kawase wrote:The patch today also looks like it restored the store. I'm able to access it just fine now. Yep, that's correct, the new build has fixed the issue and the store is available again. It also now has an updated and extended catalog! 
CCP Lebowski | EVE Quality Assurance | Team Five-0
https://twitter.com/ccp_lebowski |
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CCP Cognac
C C P
C C P Alliance
1
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Posted - 2014.05.25 14:11:00 -
[5] - Quote
Ralph King-Griffin wrote:Circumstantial Evidence wrote:Noriko Mai wrote:- Disconnect the customer from the game
If you want to go the route of full screen UI, available while flying in space, it should be on a background layer like planetary interaction. The Overview and channel overlays should be on top so players can keep situational awareness while in space.
Setting aside UI issues that need further iteration, it would be less programming effort to keep the Store UI as it is now, only available in-station, since you can only redeem items to a station or outpost. aside from the distinct absence of my isk wallet this is my biggest issue with a working store, however im still getting the "store is unavailable" message
Are you bypassing the launcher when starting your client?
The store needs SSO authentication to work and it gets that from the launcher.
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CCP Lebowski
Sebiestor Tribe
Minmatar Republic
134
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Posted - 2014.05.26 13:26:00 -
[6] - Quote
MailDeadDrop wrote:Repro steps:
- Start the Sisi launcher shortcut.
- Wait for client to update.
- Enter account name and password.
- Click "LOG IN" button.
- Click "PLAY" button.
- Wait very long time (compared to TQ) for character selection screen. "Long" = 30s
- Click "New Eden Store" graphic
- Watch spinny for about 3s
- Receive "Store is currently unavailable"
- Close client
- Start the Sisi launcher shortcut.
- Enter account name and password.
- Click "LOG IN" button.
- Click "PLAY" button.
- Wait short time for character selection screen. "Short" < 5s
- Click "New Eden Store" graphic
- Watch spinny for about 3s
- Receive "Store is currently unavailable"
CCP Cognac your store code is borked. I cannot provide easier, more straightforward repro steps than the above. MDD Thanks for the excellent repro steps! The build on Singularity has been updated this morning, could you try to access the store again and let us know if the problem persists?
If you are still having the issue could you attempt the above steps again with Logserver running and let me know if you receive any exceptions when opening the store? Logserver can be found in you EVE directory.
CCP Lebowski | EVE Quality Assurance | Team Five-0
https://twitter.com/ccp_lebowski |
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CCP Lebowski
Sebiestor Tribe
Minmatar Republic
138
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Posted - 2014.05.28 10:17:00 -
[7] - Quote
MailDeadDrop wrote:Submitted a bug report from within Sisi client. How do I deliver the 1,452KB log server LBW file to you?
Edit: You've got Eve mail.
MDD
Got it, thanks for the info!
CCP Lebowski | EVE Quality Assurance | Team Five-0
https://twitter.com/ccp_lebowski |
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