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Author	Thread Statistics \| Show CCP posts - 2 post(s)

CCP Falcon 7244	Posted - 2014.05.26 14:51:00 - [1] - Quote The two-month pilot phase of the Recall Program will be over at the end of May, and itGÇÖs time to start looking into how it fared. Based on the great feedback weGÇÖve received thus far weGÇÖd like to bring it back again later in the year, possibly even making it a permanent fixture in the EVE Universe GÇô but for right now it is on hold while we evaluate. Look forward to more information on the Recall Program in the coming weeks, but for now we'd like feedback in this thread from those who used the recall program, and how you felt the experience and rewards were. Cheers! CCP Falcon -á \|\| -á EVE Community Manager -á \|\| -á EVE Illuminati @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents

Chainsaw Plankton IDLE GUNS IDLE EMPIRE 524	Posted - 2014.05.26 14:57:00 - [2] - Quote awww I was hoping to use it soonGäó was talking to an old buddy about coming back this summer, but guess we have to do it the old fashioned way. You can trust me, I have a monocole
Yuki Kasumi Some names are just stupid 38	Posted - 2014.05.26 14:57:00 - [3] - Quote I liked it. What will happen to the Mackinaw skin now? Will it become available in other ways?
Marsha Mallow 757	Posted - 2014.05.26 20:11:00 - [4] - Quote I haven't used it yet, and if I did it'd run into the hundreds. I need to know before I start if I'll get in trouble before sending cough abusive messages to people I like. Anyone I try recall willl tend to only recognise a handful of characters, so at the moment limiting us to 3 per account p/m (?) just isn't enough. I'd also want to redistribute any recall rewards across my accounts, and have the ability to send plex as a gift via account management if they slip up and forget to resub in time. The ability to see previous recall requests would be handy, as would the option to make your invitation visible to others. So we don't mass spam people by accident and we can poke other recallees and say hello. There should always be the option to do it invisibly ofc. TO THE RIPARDMOBILE!
Turelus Caldari Independent Navy Reserve The Fourth District 970	Posted - 2014.05.27 10:01:00 - [5] - Quote The blog said I would get clothes... I didn't get clothes. Lieutenant Turelus Caldari Independent Navy Reserve The Fourth District I post on my main... shocking I know!
Spankijs Omaristos Viziam Amarr Empire 82	Posted - 2014.05.27 16:48:00 - [6] - Quote So, can I use this Recall program to recall one of my old accounts? (only one of them tho)
KIller Wabbit The Scope Gallente Federation 582	Posted - 2014.05.28 19:07:00 - [7] - Quote They turned it down flat. CCP .. always first with the wrong stuff
Loraine Gess Confedeferate Union of Tax Legalists 339	Posted - 2014.05.29 06:18:00 - [8] - Quote What will happen to invites sent in may if june does not have a recall program and recalls are finished during that period?...

CCP Falcon 7378	Posted - 2014.05.30 11:55:00 - [9] - Quote For reference, onn June 1st the invites will stop being available, and after that time it will also not be possible to activate the free 7 day period, but for those who activate before June 1st and then subsequently subscribe, the rewards will still be delivered for you guys. CCP Falcon -á \|\| -á EVE Community Manager -á \|\| -á EVE Illuminati @CCP_Falcon -á \|\| -á-á@EVE_LiveEvents

Loraine Gess Confedeferate Union of Tax Legalists 345	Posted - 2014.05.30 12:35:00 - [10] - Quote CCP Falcon wrote: For reference, onn June 1st the invites will stop being available, and after that time it will also not be possible to activate the free 7 day period, but for those who activate before June 1st and then subsequently subscribe, the rewards will still be delivered for you guys. I assume these activations will be lumped in with May rewards, then? i.e. If I had 2 rewards granted and got a third successful recall subscription on June 1st, I get the 3rd tier reward?

Petrified Old and Petrified Syndication TOG - The Older Gamers Alliance 140	Posted - 2014.05.31 03:45:00 - [11] - Quote Would be nice if the resub had a little grace period - three to seven days, so that if the returnee does return based on their free seven days you get credit for it despite whatever reason that may prevent them from subbing during the 7 day freebie period.
Domanique Altares Rifterlings Point Blank Alliance 2789	Posted - 2014.06.01 05:13:00 - [12] - Quote CCP Falcon wrote: For reference, onn June 1st the invites will stop being available, and after that time it will also not be possible to activate the free 7 day period, but for those who activate before June 1st and then subsequently subscribe, the rewards will still be delivered for you guys. If I read this correctly, it means that if someone has a Recall invite sitting in their inbox right now that they haven't yet acted on, then they will not be able to? I hope not, because that kind of being snubbed doesn't seem like it would help you lure older players back. Rifterlings pirate corporation is now recruitng members for lowsec PvP operations. Newbie friendly, free T1 frigate and dessy hangar, solo tutoring and PvP classes for new members. Join our in game channel 'weflyrifters' and speak to a recruiter today.
Loraine Gess Confedeferate Union of Tax Legalists 350	Posted - 2014.06.01 05:21:00 - [13] - Quote Loraine Gess wrote: CCP Falcon wrote: For reference, onn June 1st the invites will stop being available, and after that time it will also not be possible to activate the free 7 day period, but for those who activate before June 1st and then subsequently subscribe, the rewards will still be delivered for you guys. I assume these activations will be lumped in with May rewards, then? i.e. If I had 2 rewards granted and got a third successful recall subscription on June 1st, I get the 3rd tier reward? Looks like june has an unlabeled clothes-mackinaw skin?-plex tiering going on. Interesting.
Baneken Arctic Light Inc. Arctic Light 271	Posted - 2014.06.01 20:11:00 - [14] - Quote It would had been nice to know characters that used your recall offers, now it was like "oh goodie I have 2x mackinaw paint prints and a plex" and that was that. No way to actually contact anyone using your code for recruitment or pretty much anything but then again no one thanked or contacted me about the offer either even though they knew the character whose code they were using.
LHA Tarawa Pator Tech School Minmatar Republic 1055	Posted - 2014.06.02 22:26:00 - [15] - Quote I used it. LAME! clothing? ship skins? GARBAGE! Offering such stupid, petty, lame things that only the most ignorant and asinine players would have any interest in, was an insult. It just pissed me off.
Loraine Gess Confedeferate Union of Tax Legalists 354	Posted - 2014.06.04 14:54:00 - [16] - Quote LHA Tarawa wrote: I used it. LAME! clothing? ship skins? GARBAGE! Offering such stupid, petty, lame things that only the most ignorant and asinine players would have any interest in, was an insult. It just pissed me off. Yeah I also hate free money
Arronicus X-Prot Greater Western Co-Prosperity Sphere 1030	Posted - 2014.06.04 22:41:00 - [17] - Quote LHA Tarawa wrote: I used it. LAME! clothing? ship skins? GARBAGE! Offering such stupid, petty, lame things that only the most ignorant and asinine players would have any interest in, was an insult. It just pissed me off. Ship skins to sell for hundreds of millions? A free plex? a unique clothing item that others might buy? Right, because who in the world would want free, valuable unique rewards just for helping encourage someone to come back to EvE? You LHA Tarawa are the sort of person who gets their movie passes for free at the theatre, then swears at the theatre staff because you didn't like the movie ending.
De'Veldrin Saint's Industries Brothers of Tangra 2114	Posted - 2014.06.05 15:25:00 - [18] - Quote Well, I used it on my alt to reactivate my main account, and my buddy got the reward for reactivating my alt, so - score. It seems to work. GÇ£SandboxGÇ¥ does not mean that you will succeed at anything you attempt; it means you can attempt anything you want to succeed at. One of the largest obstacles in the way of your success is other players.
KIller Wabbit The Scope Gallente Federation 594	Posted - 2014.06.05 18:41:00 - [19] - Quote This survey done yet? It's occupying a sticky spot and I see the meter maid rounding the corner again.... CCP .. always first with the wrong stuff
Korgaren Ordos Caldari Provisions Caldari State 0	Posted - 2014.06.06 04:39:00 - [20] - Quote Hello everyone, I've been searching around the forums but haven't found anything regarding an update on the recall program. I have another account I haven't used in a while and would like to reup but if the recall program is coming out "soonish" then I'd rather wait since that would make the most sense. Appreciate any answers!

Joshua Foiritain Coreli Corporation Ineluctable. 1213	Posted - 2014.06.06 09:26:29 - [21] - Quote yay for rewards still being handed out. Come play Crink, over 205 billion in prizes paid out already! Join the channel 'crink' in game or visit crink.corelicorp.net to play.
Tyrendian Biohazard Ubiquitous Hurt 340	Posted - 2014.06.13 19:19:13 - [22] - Quote Shame on me for not checking stickies. I completely missed this thread. I thought the program was quite good. I think I had three times as many people activate for the 7 days than come back. I don't know what metrics were being used, or targeted, but I thought that was halfway decent. "I've been thinking of getting back into EVE" or "You're making me want to play again" are pretty common phrases in my stream chat. Beyond that, there have been so many changes happening that it really seems like a good way to get older players to see what the game is like now. We all know of people that have come back after only a year and have to re-learn a great deal of things because of how much has changed. Anyways, +1 for the program here. My twitch stream to help new players: http://www.twitch.tv/biohazrd51
Dust Angel Genesis Pit Society of Unconscious Thought. 0	Posted - 2014.06.18 18:16:41 - [23] - Quote Petrified wrote: Would be nice if the resub had a little grace period - three to seven days, so that if the returnee does return based on their free seven days you get credit for it despite whatever reason that may prevent them from subbing during the 7 day freebie period. so much this I had a friend resubscribe, but he did not do so immediately and therefore I did not get the reward. I thought that it violated the spirit of the program. I am severely disappointed that I did not get any rewards, yet I did recruit people to come back into the game.
Herr Wilkus Aggressive Salvage Services LLC 1168	Posted - 2014.06.20 13:38:29 - [24] - Quote Sucks. Recall program needs to be taken out back and put out of its misery.
Cygnet Lythanea World Welfare Works Association Independent Faction 574	Posted - 2014.06.23 01:15:14 - [25] - Quote Dust Angel wrote: Petrified wrote: Would be nice if the resub had a little grace period - three to seven days, so that if the returnee does return based on their free seven days you get credit for it despite whatever reason that may prevent them from subbing during the 7 day freebie period. so much this I had a friend resubscribe, but he did not do so immediately and therefore I did not get the reward. I thought that it violated the spirit of the program. I am severely disappointed that I did not get any rewards, yet I did recruit people to come back into the game. This. Despite having dragged several people back to eve kicking and screaming, I got no rewards for it.
Amber Solaire Imperial Academy Amarr Empire 43	Posted - 2014.07.12 11:19:05 - [26] - Quote In retrospect, the recall programme was a good idea of CCP, but there were some weak points: You could only invite people back once, and the invite was only valid for the month you invited them; Often, the invited people came back the following month, so the person inviting got no rewards at all (hardly an invitation for a successful outcome...)
Jonas Kanjus State War Academy Caldari State 2	Posted - 2014.07.13 22:39:35 - [27] - Quote I wanted to take advantage of this program when I returned. I had planned on asking someone to recall me on the forums. However, I couldn't post because my subscription was cancelled. Makes it hard to use the program this way.
Lucas Kell Internet Terrorists SpaceMonkey's Alliance 4348	Posted - 2014.07.22 08:51:55 - [28] - Quote What was the recall program? Was that the one where if you invited back 53 players in a month you got a plex or something? I don't know that many quitters, and the once I do won't come back without something pretty magical. The Indecisive Noob - EVE fan blog. Wholesale Trading - The new bulk trading mailing list. Chrysus Industries - Savings made simple!
Zachri The Darwin Foundation 1	Posted - 2014.07.22 09:02:07 - [29] - Quote Lucas Kell wrote: What was the recall program? Was that the one where if you invited back 53 players in a month you got a plex or something? I don't know that many quitters, and the once I do won't come back without something pretty magical. Something like that, CCP exploring methods to incentivise return of the ancient as part of a trinity marketing model: retention, conversion, return. Kinda important to discover ways to step over from the constant recycling battle that is conversion, and to a high degree retention as well. Good idea, program needs work - and it needs some creative thinking.
BugraT WarheaD 147	Posted - 2014.07.23 10:00:08 - [30] - Quote Hi, i've succesfully recall two old buddys. The recall program was clear an effective, but I think that it could be improve by dividing the presents between the "recaller" and the "recalled", like giving the recalled a limited edition ship or a skin I don't know.

DaReaper Net 7 The Last Brigade 1150	Posted - 2014.07.23 19:56:51 - [31] - Quote I used it and was able to get back two people that I know of. My issues are, that I had no way of knowing who I had sent a request to already. second I did not know which person activated the recall, could be nice to see that in the future so if say I send a request to billy bob and susi q, and susi q comes back, I can say hi and try to keep her in game. Also when a recall was rejected, like I sent one to a few people I thought were no longer playing and got an 'they are ineligible' it would be nice to get a side message as to why 'active account' 'not inactive long enough' 'invite already sent' etc. Grace period is good, just because you get in the 7 days doesn't mean you can resub during. some people might not have the money for a few days or a week. In addition the limitations on how they could subscribe was odd. Seemed only fi you used a CC.. but if they plexed that could be nice too. All in all I liked it. OMG Comet Mining idea!!! Comet Mining!
Annia Aurel J-CORP 1	Posted - 2014.08.19 20:49:43 - [32] - Quote Any idea if this is coming back soon? Would be appreciated.
AtomicWing Soldiers of Orange 3	Posted - 2014.08.26 11:10:10 - [33] - Quote Recalling takes more time then just two months. You need to facilitate interaction between the two parties so that the recalled person remembers the good times of logging in. Missing old pals, missing the late nights roaming, etc. The biggest worry most recalled persons have is "how to restart?"; which assets do they have, what were their (best) chars, etc. If you can make it possible for the recalled person to view his chars with the SP (like eveboard) and a total value of the chars assets, this make the threshold lower for starting again. Social interaction and a low threshold work much, much better then incentives like gifts, so I'd look into that as well.
Annia Aurel J-CORP 1	Posted - 2014.08.28 16:04:59 - [34] - Quote AtomicWing wrote: Recalling takes more time then just two months. You need to facilitate interaction between the two parties so that the recalled person remembers the good times of logging in. Missing old pals, missing the late nights roaming, etc. The biggest worry most recalled persons have is "how to restart?"; which assets do they have, what were their (best) chars, etc. If you can make it possible for the recalled person to view his chars with the SP (like eveboard) and a total value of the chars assets, this make the threshold lower for starting again. Social interaction and a low threshold work much, much better then incentives like gifts, so I'd look into that as well. Good points. Also: "this is new since you left" would be a good way to tease people who are looking for new features and toys, mainly. In principle, you could link to a landing page with that info and maybe even add the portraits of the people he shared most killmails or in game messages with ... ... unless of course those people were the reason for quitting in the first place
Steppa Musana Republic Military School Minmatar Republic 34	Posted - 2014.09.11 09:01:00 - [35] - Quote Don't see a problem with keeping it indefinitely. There aren't any real disadvantages to it. It can't be exploited as far as I can tell and 7 days is not enough free time to really cut into the wallet of CCP.
Lord Nukington Miners League of Exploration Coalition 21	Posted - 2014.09.22 16:06:56 - [36] - Quote I'd love to see this come back. When I joined EVE, this had already completed the trial run. In the course of playing EVE, talking about it to my friends, and talking about it on Facebook, I've got a few people who used to play it but stopped years ago almost on the hook, so to speak. They're interested in coming back, but would rather have some trial time to get a feel for it and see if they like what it has become, and don't seem interested in creating new characters for the 21 day trial. They want to play their existing characters.
Hengle Teron Mew Age Outpaws 2533	Posted - 2014.09.26 17:44:00 - [37] - Quote AtomicWing wrote: Recalling takes more time then just two months. You need to facilitate interaction between the two parties so that the recalled person remembers the good times of logging in. Missing old pals, missing the late nights roaming, etc. The biggest worry most recalled persons have is "how to restart?"; which assets do they have, what were their (best) chars, etc. If you can make it possible for the recalled person to view his chars with the SP (like eveboard) and a total value of the chars assets, this make the threshold lower for starting again. Social interaction and a low threshold work much, much better then incentives like gifts, so I'd look into that as well. log in to your expired account on account management, create a full API key, enter it to API jackknife, voila
Hengle Teron Just Another Corp XIV 2603	Posted - 2014.09.26 17:44:17 - [38] - Quote AtomicWing wrote: Recalling takes more time then just two months. You need to facilitate interaction between the two parties so that the recalled person remembers the good times of logging in. Missing old pals, missing the late nights roaming, etc. The biggest worry most recalled persons have is "how to restart?"; which assets do they have, what were their (best) chars, etc. If you can make it possible for the recalled person to view his chars with the SP (like eveboard) and a total value of the chars assets, this make the threshold lower for starting again. Social interaction and a low threshold work much, much better then incentives like gifts, so I'd look into that as well. log in to your expired account on account management, create a full API key, enter it to API jackknife, voila edit: was suggested I should link the jackknife, so I did...
Arronicus Bitter Lemons Brothers of Tangra 1191	Posted - 2014.10.12 01:32:48 - [39] - Quote WTB return of recall program soon^tm
Busted Cherry Center for Advanced Studies Gallente Federation 0	Posted - 2014.10.24 17:31:57 - [40] - Quote CCP Falcon wrote: Look forward to more information on the Recall Program in the coming weeks, but for now we'd like feedback in this thread from those who used the recall program, and how you felt the experience and rewards were. Cheers! That was 25 weeks ago Have you guys got any more information on this? I just started playing again and can think of a few names I'd like to drag back with me

Bones Outten Council of Economic Advisors Liga Hanseatica 6	Posted - 2014.11.14 03:59:46 - [41] - Quote Damn, sent an invite when it started, but now the 8 yr old Eve vets are ready the recall program is now on anymore :,(
Jvpiter Jovelike 87	Posted - 2014.11.14 04:07:30 - [42] - Quote ~voice over~ Necronomicon Ex Mortis. The Book of the Dead. Bound in human flesh and inked in blood. This ancient Sumerian text contained bizarre burial rites, funerary incantations, and demon resurrection passages. It was never meant for the world of the living.
Vera Denjuros Murderbears Inc. 19	Posted - 2014.11.14 16:31:27 - [43] - Quote Maybe you could stop the downward curve of the quality of your customer service? http://themittani.com/features/hammer-gods


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