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Skinagi
Picon Prayers
1
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Posted - 2011.11.17 13:38:00 -
[1] - Quote
Hi, Just reporting a bug that I have on last patch.
here is the end of the log file :
Quote: No handlers could be found for logger "carbon" Traceback (most recent call last): File "patch_win.py", line 66, in module File "repairTool\repairLogic.pyc", line 197, in Repair File "repairTool\repairLogic.pyc", line 363, in Restore File "zsync\zsync.pyc", line 382, in RestoreFolder File "zsync\zsync.pyc", line 756, in GetRollsums TypeError: an integer is required Locals by frame, innermost last: Frame module in patch_win.py at line 70: CancelError = class '__main__.CancelError' HTTPHandlerWithLogging = class __main__.HTTPHandlerWithLogging at 0x01E82E30 Progress = class __main__.Progress at 0x025A1D18 __builtins__ = module '__builtin__' (built-in) __doc__ = None __name__ = '__main__' __package__ = None cStringIO = module 'cStringIO' (built-in) core_utils = module 'core_utils' from 'C:\Users\Skinagi\AppData\Local\Temp\nsjF5DA.tmp\library.zip\core_utils.pyc' httplib = module 'httplib' from 'C:\Users\Skinagi\AppData\Local\Temp\nsjF5DA.tmp\library.zip\httplib.pyc' hwnd = 722344 logPath = 'C:\\PROGRA~3\\CCP\\EVE' nsis_ui = module 'nsis_ui' from 'C:\Users\Skinagi\AppData\Local\Temp\nsjF5DA.tmp\library.zip\nsis_ui.pyc' opener = urllib2.OpenerDirector instance at 0x0259A878 os = module 'os' from 'C:\Users\Skinagi\AppData\Local\Temp\nsjF5DA.tmp\library.zip\os.pyc' programData = 'C:\\PROGRA~3' progress = module 'progress' from 'C:\Users\Skinagi\AppData\Local\Temp\nsjF5DA.tmp\library.zip\progress.pyc' rep = repairTool.repairLogic.Repair instance at 0x0262AE90 repairLogic = module 'repairTool.repairLogic' from 'C:\Users\Skinagi\AppData\Local\Temp\nsjF5DA.tmp\library.zip\repairTool\repairLogic.pyc' repairTools = module 'repairTool.repairTools' from 'C:\Users\Skinagi\AppData\Local\Temp\nsjF5DA.tmp\library.zip\repairTool\repairTools.pyc' subprocess = module 'subprocess' from 'C:\Users\Skinagi\AppData\Local\Temp\nsjF5DA.tmp\library.zip\subprocess.pyc' sys = module 'sys' (built-in) time = module 'time' (built-in) traceback = module 'traceback' from 'C:\Users\Skinagi\AppData\Local\Temp\nsjF5DA.tmp\library.zip\traceback.pyc' url = 'http://content.eveonline.com/317376/RepairData_317376.dat' urllib2 = module 'urllib2' from 'C:\Users\Skinagi\AppData\Local\Temp\nsjF5DA.tmp\library.zip\urllib2.pyc' working_dir = 'D:\\Jeux\\EVE_SI~1' zipextimporter = module 'zipextimporter' from 'C:\Users\Skinagi\AppData\Local\Temp\nsjF5DA.tmp\library.zip\zipextimporter.pyc' Frame Repair in repairTool\repairLogic.pyc at line 197: self = repairTool.repairLogic.Repair instance at 0x0262AE90 Frame Restore in repairTool\repairLogic.pyc at line 363: cleanupDownloadData = False datapiles = [] downloadFolder = 'C:\\PROGRA~3\\CCP\\EVE\\repair_download_cache' dxFilesBefore = '0b01f24b3f1a25cc94f729159e883cb04c1da2727c8a486232151a0faa65de6cb116509ea1bece9978ded85f95d5b5cb5cb44a4195576fe4cc4bff0aee01f1198b56b08ea419e7783a7c9477f2cb932ef5556a3f21ed89b184356e8a1257701b3aa403226cc63c19a0ab8db3179726bc08e68a3b5d08adbcd353d7167225c4d663ff086b07f21178244ca8ab3bf8b321c2e43af72307508df417a154c3f1afd5b64ac3e44f2f38a3bf8400f11a40a39039fc9caa' hashdb = ChecksumDB at 'C:\\Users\\Skinagi\\AppData\\Local\\CCP\\EVE\\d_jeux_eve_si~1\\checksums' i = ('edition', 'premium') rest = repairTool.repairLogic.RestoreFolder object at 0x0263E530 self = repairTool.repairLogic.RepairFolder instance at 0x0262E030 Frame RestoreFolder in zsync\zsync.pyc at line 382: retries = 5 self = repairTool.repairLogic.RestoreFolder object at 0x0263E530 Frame GetRollsums in zsync\zsync.pyc at line 756: datapile = stuff.dataPile.DataPile instance at 0x039E3940 fileName = 'bin\\Awesomium.dll' first = 5841994679L last = 5841994703L length = 24 n = 0 p = __main__.Progress instance at 0x03955328 ranges = [...] rd = zsync.readFromUrl.RangeDownloader instance at 0x039553A0 self = repairTool.repairLogic.RestoreFolder object at 0x0263E530 total = 1697544L
Traceback (most recent call last): File "patch_win.py", line 66, in module File "repairTool\repairLogic.pyc", line 197, in Repair File "repairTool\repairLogic.pyc", line 363, in Restore File "zsync\zsync.pyc", line 382, in RestoreFolder File "zsync\zsync.pyc", line 756, in GetRollsums TypeError: an integer is required
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Skinagi
Picon Prayers
1
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Posted - 2011.11.18 10:12:00 -
[2] - Quote
No one can help ??
Please, i don't want to download the full install again !!!
Thx |

SMT008
Les chevaliers de l'ordre Goonswarm Federation
228
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Posted - 2011.11.18 10:29:00 -
[3] - Quote
What do you expect ? It's a bug, try reinstalling it and see if it fixes it.
(Also, you should post more informations about your PC. I mean, the hardware references for example. It will help devs to know what's causing this problem) |

Skinagi
Picon Prayers
1
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Posted - 2011.11.18 10:48:00 -
[4] - Quote
My OS is Win 7 64bits professionnal edition.
I've tried 5 times ... this problem apears 2 or 3 patch ago. And the last time I was force to download the full install to test the new version of singularity. I used the Sisi launcher for a long time, and never had problems before !
I have a core 2 processor and Geforce 9800GT.
Thanks for your help. |
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CCP Sputnik
C C P C C P Alliance
2

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Posted - 2011.11.18 10:51:00 -
[5] - Quote
Did you also try the Launcher.exe you can find inside the EVE Online installation folder? CCP Sputnik | Software Engineer |
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CCP Mandrake
C C P C C P Alliance
23

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Posted - 2011.11.18 11:35:00 -
[6] - Quote
Thanks for posting the log! I can look at this issue later and try to fix it
if the launcher doesn't work for you you can also use the repair tool with the following commandline:
repair.exe --server=SISI
i'm assuming you are trying to connect to Singularity
stuff |
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Skinagi
Picon Prayers
1
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Posted - 2011.11.18 11:58:00 -
[7] - Quote
Hi thanks for the replies.
I've tried the launcher and it didn't launch (it tells me that the software is not a valid 64bit program) and the repair throws the same exception.
Quote: (3/7) Downloading recipes: 100.0%, 1.61 MB/1.61 MB, 239.40 KB/s, 00m03s Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 99, in _TaskRun File "repairTool\repairUI.pyc", line 104, in Start File "repairTool\repairLogic.pyc", line 203, in Repair File "repairTool\repairLogic.pyc", line 369, in Restore File "zsync\zsync.pyc", line 374, in RestoreFolder File "zsync\zsync.pyc", line 728, in GetRollsums File "stuff\dataPile.pyc", line 118, in GetBlock KeyError: '0' Total Runtime: 0h00m06s
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Grath Telkin
Sniggerdly Pandemic Legion
238
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Posted - 2011.11.19 06:25:00 -
[8] - Quote
I literally have the exact same problem.
Nothing works (and it was working the day before yesterday).
I get the exact same error with everything I try.
I've tried every version of getting an up to date client and it errors out.
To top it off, I tried to copy the client over and just manually patch it, but the patches aren't matching the expected model (There are only 2 patch versions up right now and neither one finds its expected client version).
The SiSi launcher has literally never worked for me in the past, it constantly gives me this exact error, I've always had to manually copy the client, change the target line, and manually add the patches, but right now, you don't have the complete patch set up to even try to do that with.
EDIT: Also, is it that hard to just put a link to an actual fully patched client? The link you have right now, gets downloaded, and still needs to be patched.
I mean if it says "Full Client Download" how hard is it to link directly to exactly that, a fully patched client to download? The current error comes during the patch, so get rid of the need for it and just link us directly to a full patched client. |

Armlaa Lenbar
Imperial Shipment Amarr Empire
0
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Posted - 2011.11.19 10:30:00 -
[9] - Quote
It doesnt work with any localized version of windows 7 if the profile name contains international characters. I would urge CCP developers to set up russian win7 box, create user -Ñ-É-æ-É-Ñ-É-æ-É and attempt to use their famous updater.
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Pro Versius
Prophet Industries Chaos Theory Alliance
0
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Posted - 2011.11.19 15:20:00 -
[10] - Quote
CCP Mandrake wrote:Thanks for posting the log! I can look at this issue later and try to fix it
if the launcher doesn't work for you you can also use the repair tool with the following commandline:
repair.exe --server=SISI
i'm assuming you are trying to connect to Singularity
Where do I put that command line? I just ran the repair tool and it screwed up my singularity install..
IT all started though when I went to log in on Sing today and had to update.. I let the update run, and when it was done it still said incompatible versions. The version on my screen said 7.20.318095 but according to the monitor the version is supposed to be this - 7.2.318095. See the difference? An extra 0 after the 2. Not sure how to fix it though. Doesn't matter, looks like I have to reinstall the entire thing now though.. IT's all jacked up..
Oh: Win7 x64 i7 960 Asus GTX 570 x2 SLI Asus P6X58D-E mobo |

victoren
Air Intrepid Crossing
2
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Posted - 2011.11.19 15:56:00 -
[11] - Quote
Pro Versius wrote:incompatible versions
same here
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Ravin Beserki
Volition Cult The Volition Cult
0
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Posted - 2011.11.19 19:42:00 -
[12] - Quote
CCP Mandrake wrote:Thanks for posting the log! I can look at this issue later and try to fix it
if the launcher doesn't work for you you can also use the repair tool with the following commandline:
repair.exe --server=SISI
i'm assuming you are trying to connect to Singularity
I can confirm that the above works if you run it in the Singularity \EVE folder.
Patching from the SisiLauncher appears broken on my end.
i7 2600k 16 gig ram |

5hadow 1
The Shadow's Of Eve TSOE Consortium
0
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Posted - 2011.11.19 20:59:00 -
[13] - Quote
Ravin Beserki wrote:CCP Mandrake wrote:Thanks for posting the log! I can look at this issue later and try to fix it
if the launcher doesn't work for you you can also use the repair tool with the following commandline:
repair.exe --server=SISI
i'm assuming you are trying to connect to Singularity
I can confirm that the above works if you run it in the Singularity \EVE folder. Patching from the SisiLauncher appears broken on my end. i7 2600k 16 gig ram
NO JOY !!!! - get the same "error 3" message. SISI launcher and SISI repair tool is broken. Any more help would be helpful. |

Skeith Oumis
GoonWaffe Goonswarm Federation
44
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Posted - 2011.11.19 22:41:00 -
[14] - Quote
5hadow 1 wrote:Ravin Beserki wrote:CCP Mandrake wrote:Thanks for posting the log! I can look at this issue later and try to fix it
if the launcher doesn't work for you you can also use the repair tool with the following commandline:
repair.exe --server=SISI
i'm assuming you are trying to connect to Singularity
I can confirm that the above works if you run it in the Singularity \EVE folder. Patching from the SisiLauncher appears broken on my end. i7 2600k 16 gig ram NO JOY !!!! - get the same "error 3" message. SISI launcher and SISI repair tool is broken. Any more help would be helpful. confirming this. I've tried everything, including repairing the client to tranq and patching again. sisilauncher won't patch, repair command line doesn't patch, and the normal eve patching tool fails.
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Sirinda
Offworld Miners and Fabricators Guild
16
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Posted - 2011.11.19 23:23:00 -
[15] - Quote
Ok, had the same problem. This is how I got it to work.
Basically, in your Singularity folder, run eve.exe.
The game will launch you into the main menu, then prompt you to download a 25MB update. After installing that, you're home free. |

Grath Telkin
Sniggerdly Pandemic Legion
250
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Posted - 2011.11.20 19:37:00 -
[16] - Quote
Sirinda wrote: The game will launch you into the main menu, then prompt you to download a 25MB update. After installing that, you're home free.
Unless you get the same error while applying that 25mb patch that is.
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PE3EPB
Star Strangers Inc
0
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Posted - 2011.11.21 09:22:00 -
[17] - Quote
Same problem 
Traceback (most recent call last): File "patch_win.py", line 66, in module File "repairTool\repairLogic.pyc", line 197, in Repair File "repairTool\repairLogic.pyc", line 363, in Restore File "zsync\zsync.pyc", line 382, in RestoreFolder File "zsync\zsync.pyc", line 756, in GetRollsums TypeError: an integer is required
Win 7 pro x64 (rus). No russian characters at path. USERPROFILE=C:\Users\sivakov Client folder: d:\games\evetest
Same problem at my home PC. Also Win 7 x64 (rus) |

Iash Laina
V.L.A.S.T. V.L.A.S.T
0
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Posted - 2011.11.21 09:40:00 -
[18] - Quote
I have a problem to update last singulary pach:
(1/7) Downloading index: Initializing ... (1/7) Downloading index: 100.0%, 590.09 KB/590.09 KB, 109.37 KB/s, 00m01s (2/7) Hashing files: Initializing ... (2/7) Hashing files: 100.0%, 00m00s (3/7) Downloading recipes: Initializing ...
The things stop here and no progres for long time |

Socomar
Quantum Corp Wormhole Kaleidoscope Alliance
1
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Posted - 2011.11.21 09:42:00 -
[19] - Quote
i deleted the folder and redid it and still no help. samething happens everytime for me. keeps geting stuck at 3 of 7. i have tryed everything. its weird some can get in... O.o but i see there is a lot that cant with samething happening to them. there is nothing left to try for me. what ever the last patch did it sure messed up stuff. it may have something to do with people useing windows xp like me. if the patch has a fix for windows 7 thing get messed up for poeple useing xp. i hate windows 7... to buggy ill never go to windows 7. xp works a lot better. but with them trying to get everything to work for windows 7 we useing xp suffer. but im just guessing at why a lot cant patch. but im willing to bet im right . |

Apoq Surrat
Amarritus Patriotus
0
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Posted - 2011.11.21 11:14:00 -
[20] - Quote
if you can't get repair.exe to work and don't know how to use the sisi option with it, do this, its very simple:
in windows, right click on the repair.exe in your sisi folder, select 'create shortcut'. Then edit the properties of the shortcut, and where it says TARGET, add the --server=SISI to the end of what it shows.
For me, mine became: "F:\EVE Singularity\repair.exe" --server=SISI
Obviously the path will show where your eve is installed, for example, yours might be: "C:\Program Files\EVE SiSi\repair.exe" --server=SISI
Did a quick patch, and sisi worked perfectly for me.
Hope this helps. |

PE3EPB
Star Strangers Inc
0
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Posted - 2011.11.21 12:35:00 -
[21] - Quote
Repair.exe - same problem.
(3/7) Downloading recipes: 100.0%, 1.58 MB/1.58 MB, 291.08 KB/s, 00m08s Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 99, in _TaskRun File "repairTool\repairUI.pyc", line 104, in Start File "repairTool\repairLogic.pyc", line 203, in Repair File "repairTool\repairLogic.pyc", line 369, in Restore File "zsync\zsync.pyc", line 374, in RestoreFolder File "zsync\zsync.pyc", line 728, in GetRollsums File "stuff\dataPile.pyc", line 118, in GetBlock KeyError: '0' Total Runtime: 0h00m15s
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Miquela
Valheru Empire Science and Production Agency V3SPA Community
0
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Posted - 2011.11.21 18:15:00 -
[22] - Quote
Same here... sigh.
ignore = [] (1/7) Downloading index: Initializing ... (1/7) Downloading index: 100.0%, 501.79 KB/501.79 KB, 100.35 KB/s, 00m00s (2/7) Hashing files: Initializing ... (2/7) Hashing files: 100.0%, 04m04s (3/7) Downloading recipes: Initializing ... (3/7) Downloading recipes: 100.0%, 2.54 MB/2.54 MB, 454.57 KB/s, 00m01s Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 99, in _TaskRun File "repairTool\repairUI.pyc", line 104, in Start File "repairTool\repairLogic.pyc", line 203, in Repair File "repairTool\repairLogic.pyc", line 369, in Restore File "zsync\zsync.pyc", line 374, in RestoreFolder File "zsync\zsync.pyc", line 728, in GetRollsums File "stuff\dataPile.pyc", line 118, in GetBlock KeyError: '422' Total Runtime: 0h04m07s
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Miquela
Valheru Empire Science and Production Agency V3SPA Community
0
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Posted - 2011.11.21 18:30:00 -
[23] - Quote
not to mention that launcher also doesn't work.
It works once, then updates itself because there is a new version, and the new versions doesn't run: errormessage |

Socomar
Quantum Corp Wormhole Kaleidoscope Alliance
1
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Posted - 2011.11.21 20:51:00 -
[24] - Quote
yaaaaaaaaaaa they fixed it... :)
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Iveran
Blitzkrieg.
1
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Posted - 2011.11.21 21:35:00 -
[25] - Quote
What do you mean "They fixed it..." ? how where when... I still can't get in. |

Skinagi
Picon Prayers
1
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Posted - 2011.11.23 09:58:00 -
[26] - Quote
Hi just reinstall the full client (again) and got Data error and CRC error during install after the install the repair tool launcher and again the same problem ...
I've tried the launcher.exe but after updating the Exe file didn't have any icon and when i launch the file i've the same problem (this is not a valid 64bits executable)
I've tried the command repair.exe --server=SISI and got :
Quote:Restoring folder: "D:\Jeux\EVE_Singularity" Build folder Info: Checkum DB: "ChecksumDB at 'C:\\Users\\Skinagi\\AppData\\Local\\CCP\\EVE\\D_JEUX~4\\checksums'" __name__: main version: 7.20 build: 318567 codename: EVE-EVE-2011-R4-CALIGULA region: ccp cryptopack: CryptoAPI sync: 318567 branch: //depot/games/branches/staging/EVE-2011-R4-CALIGULA/eve appname: EVE usescriptindexfiles: 1 socketio: iocp role: client aid: 0 server: Singularity port: 26000 edition: premium repair url: http://cdn1.eveonline.com/319542/RepairData_319542.datclient directory: D:\Jeux\EVE_Singularity Caching disabled RestoreFolder input values: folder = 'D:\\Jeux\\EVE_Singularity' url = 'http://cdn1.eveonline.com/319542/RepairData_319542.dat' hashdb = ChecksumDB at 'C:\\Users\\Skinagi\\AppData\\Local\\CCP\\EVE\\D_JEUX~4\\checksums' safemode = False datapiles = () downloadFolder = None cleanupDownloadData = True downloadThreads = 5 whitelist = [] ignore = [] (1/7) Downloading index: Initializing ... (1/7) Downloading index: 100.0%, 590.29 KB/590.29 KB, 80.70 KB/s, 00m04s (2/7) Hashing files: Initializing ... (2/7) Hashing files: 100.0%, 00m07s (3/7) Downloading recipes: Initializing ... (3/7) Downloading recipes: 100.0%, 1.05 MB/1.05 MB, 193.73 KB/s, 00m02s Traceback (most recent call last): File "repairTool\progressPanel.pyc", line 99, in _TaskRun File "repairTool\repairUI.pyc", line 104, in Start File "repairTool\repairLogic.pyc", line 203, in Repair File "repairTool\repairLogic.pyc", line 369, in Restore File "zsync\zsync.pyc", line 374, in RestoreFolder File "zsync\zsync.pyc", line 728, in GetRollsums File "stuff\dataPile.pyc", line 118, in GetBlock KeyError: '0' Total Runtime: 0h00m16s
I've even tried to put the repair tool in compatibility mode to WinXP SP2 ... doesn't work ...
I use Win7 64bits french professionnal version I don't know if that matters but i've installed Eve on a RAID 0 drive my motherboard is ASUS P5B-plus ...
I really hope they fix the problem because ... if this version is installed on TQ ... that will be impossible for me to play !!!
Bye. |
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CCP Sputnik
C C P C C P Alliance
2

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Posted - 2011.11.23 11:50:00 -
[27] - Quote
Skinagi wrote: I really hope they fix the problem because ... if this version is installed on TQ ... that will be impossible for me to play !!!
No worries, we will continue full support of our other patching and installing options.
The reason for putting the Launcher into the build is to see how it performs out there in the wild and thanks to all your replies we know already about more than one issue we have to fix before this will become the new content delivery tool for EVE Online.
CCP Sputnik | Software Engineer |
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