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Thread Statistics | Show CCP posts - 3 post(s) |

Daisai
Taurus Quantum Technologies Taurus Quantum Dynamics
0
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Posted - 2011.11.20 14:10:00 -
[1] - Quote
As the title says im not able to join Eve voice. I have already looked in the game settings nothing can be changed there. I have also looked in the firewall settings all looks fine.
The problem however probably is in the modem which reguires a setting to be changed which i dont have acces to. The ISP is KPN and going by this topic http://www.eve-search.com/thread/1569694 im not the only one with this problem.
Now my question is that after all the time Eve voice is in the game has anyone with this ISP or similar found a way to resolve this issue ?
Apart from changing ISP ofc.
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Daisai
Taurus Quantum Technologies Taurus Quantum Dynamics
0
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Posted - 2011.11.22 11:29:00 -
[2] - Quote
So by the lack of reply from either ccp and/or other people who play this game i must assume that there is no way to fix this bug in the eve voice client. |

Aethlyn
46
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Posted - 2011.11.22 19:18:00 -
[3] - Quote
No, you don't have to do any port forwarding, so I'd look somewhere else for the issue. I don't have any ports open (for security reasons) other than HTTP and some game ports. I never forwarded any port for EVE and EVE Voice works fine. However, how do you try to join EVE Voice? They removed the classic menu entry from the fleet chat's tab. Try to right click the speakers in the top right corner of the fleet window. Looking for more thoughts? Read my blog or follow me on Twitter. |

Daisai
Taurus Quantum Technologies Taurus Quantum Dynamics
0
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Posted - 2011.11.22 21:59:00 -
[4] - Quote
I did not say portforwarding. The thing that has to be changed is SIP ALG. This setting i dont have acces to in my modem probably because it also handle the telephone over the modem.
Also there is nothing in the game that i can change that would make this work. |

Daisai
Taurus Quantum Technologies Taurus Quantum Dynamics
0
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Posted - 2011.11.26 09:31:00 -
[5] - Quote
It has been almost a week now and still no helpfull replies. Not being able to join evevoice seriously limits your options in eve since most incursions use evevoice. |

Daisai
Taurus Quantum Technologies Taurus Quantum Dynamics
0
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Posted - 2011.11.28 20:36:00 -
[6] - Quote
The modem that I have is a thomson TG789VN. A reply from ccp would be much appreciated. |

Daisai
Taurus Quantum Technologies Taurus Quantum Dynamics
0
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Posted - 2011.11.30 22:56:00 -
[7] - Quote
10 days later. Still no reply on how to fix this hugely limiting bug. |

Roddex
The GreyWolf Paradigm
0
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Posted - 2011.12.01 03:35:00 -
[8] - Quote
Bump.
I have this problem as well (I'm in the US with a different ISP so I don't think that's the problem). I have cleared cache and settings and tried on several different accounts. The only voice related options I can see are "Enable EVE Voice" (which is checked) and the mute sounds when speaking options. The channel specific options won't load and I can't join channels via either the fleet window or the channel tabs. Worked fine before crucible patch. I've run the repair tool and done everything else I can think of (shut down firewall, etc.). Vent, TS3, Skype, and Steam audio work fine. My next option would be to reinstall EVE and I really don't want to do that. |

BigDaddyCB
Aurora Security Transstellar Operations
0
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Posted - 2011.12.01 21:53:00 -
[9] - Quote
^^
Same here |

BigDaddyCB
Aurora Security Transstellar Operations
0
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Posted - 2011.12.01 21:54:00 -
[10] - Quote
^^
Same here |

Hixxy
Caldari Provisions Caldari State
0
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Posted - 2011.12.01 22:48:00 -
[11] - Quote
Daisai wrote:It has been almost a week now and still no helpfull replies. Not being able to join evevoice seriously limits your options in eve since most incursions use evevoice.
same here, being refused groups because of not being able to join eve voice.
i can see the client trying to connect to 70.42.62.151 (vivox server what i assume to be eve voice) and never gets an answer. slight packetloss and tracing the route to the server shows that the route changes every second at the 5th hop, my isp zen internet didn't seem to think there was anything wrong with that.
in the process of downloading the whole eve client at the moment in case something got broken during the patching, eve repair didn't pick anything up as needing repair.
checked router settings and tried 2 different netgear routers.
using on board sound HD realtek audio.
waiting 10 days for an answer? i thought having a ticket open for 6 hours and not being looked at was bloody disgusting customer service to be honest. daisai please confirm for me you've had a ticket open for 10 days+. |

Hixxy
Caldari Provisions Caldari State
0
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Posted - 2011.12.01 22:59:00 -
[12] - Quote
double post. |

Hixxy
Caldari Provisions Caldari State
0
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Posted - 2011.12.02 02:17:00 -
[13] - Quote
ok just finished downloading client and installing - voice options are back. my next question is why the hell isnt the eve repair tool picking this up?
guys i know it's a pain in the arse to download again but it worked for me. hope that helps. |

Dinsdale Pirannha
Pirannha Corp
57
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Posted - 2011.12.02 03:12:00 -
[14] - Quote
My Eve Voice worked until Crucible. Now nothing. I have sent a petition, but I doubt anything will come of it. |

Roddex
The GreyWolf Paradigm
0
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Posted - 2011.12.02 04:04:00 -
[15] - Quote
Hixxy wrote:ok just finished downloading client and installing - voice options are back. my next question is why the hell isnt the eve repair tool picking this up?
guys i know it's a pain in the arse to download again but it worked for me. hope that helps.
I knew this is where this would lead (I've had the problem once before) but IMHO this shouldn't be the only solution, especially with a game that has a repair tool distributed with it. |

Hixxy
Caldari Provisions Caldari State
0
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Posted - 2011.12.02 11:38:00 -
[16] - Quote
agreed, i was thinking about it later - there's probably a file/s you can delete forcing the repair tool to download from new, i bet someone from ccp could tell you.
as i said before a total pita for people who are on capped download limits/slow connections. i'm glad it's the start of the month as if this had happened half way/threquarters through the month i would not have had any bandwith available for downloading.
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Hixxy
Caldari Provisions Caldari State
0
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Posted - 2011.12.02 12:04:00 -
[17] - Quote
Dinsdale Pirannha wrote:My Eve Voice worked until Crucible. Now nothing. I have sent a petition, but I doubt anything will come of it.
yeah someone somewhere needs to look into that. there doesnt seem to be a queue system in place for petitions (at least one that gm's can't skip) and the op having a ticket open and being ignored for10 days (i'm assuming though from what i read in the help channel it's not unusual), that's just funny beyond belief to be honest. and they want people to recomend others to join the game, hmmm na not going to happen. |

Daisai
Taurus Quantum Technologies Taurus Quantum Dynamics
0
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Posted - 2011.12.02 13:13:00 -
[18] - Quote
The difference for me though is that eve voice never worked for me, not even before Crucible. |

Hixxy
Caldari Provisions Caldari State
0
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Posted - 2011.12.02 13:27:00 -
[19] - Quote
theres a thread a few down that i found with Gm responces worth trying out what he recomends. |

billclifton
Center for Advanced Studies Gallente Federation
0
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Posted - 2011.12.02 20:36:00 -
[20] - Quote
same problem, ccp answered my petition quickly but with nothing useful yet. |

Hixxy
Caldari Provisions Caldari State
0
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Posted - 2011.12.03 13:58:00 -
[21] - Quote
found the files that need deleteing for the problem i had, this saves downloading the client. eve/bin then delete the vivoxaol.dll and vivoxsdk.dll then run the repair tool. |

Isobele
Vertigo's Edge
0
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Posted - 2011.12.03 15:52:00 -
[22] - Quote
I have the same problem. Tried Hixxy's solution but no luck :( The only thing that works is reinstalling the client completly. After that it work, but only the first time I start the game. If I restart the game I'm not able to connect to Eve Voice again...this is driving me nuts tbh. |

billclifton
Center for Advanced Studies Gallente Federation
0
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Posted - 2011.12.03 16:02:00 -
[23] - Quote
yea that did'nt work for me either. |

Jose Chung
Munkey Chung LLC
0
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Posted - 2011.12.03 21:20:00 -
[24] - Quote
Isobele wrote:I have the same problem. Tried Hixxy's solution but no luck :( The only thing that works is reinstalling the client completly. After that it work, but only the first time I start the game. If I restart the game I'm not able to connect to Eve Voice again...this is driving me nuts tbh.
Having this same issue. Problem seems resolved after reinstallation of the client,but only for the first session.
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GM Xamother
Game Masters C C P Alliance
14

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Posted - 2011.12.03 21:51:00 -
[25] - Quote
For those who EVE Voice has worked before Crucible release, but doesn't after, try and start directly from the EVE.EXE located in the EVE installation folder instead of a shortcut and see if it works. Also you can try and right click on EVE.EXE and select 'Run as administrator...' and see if that would fix the problem. GM Xamother | Senior Game Master |
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Boiglio
Center for Advanced Studies Gallente Federation
0
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Posted - 2011.12.03 22:11:00 -
[26] - Quote
My dear GM Xamother,
I know Eve voice tends to have issues after every major update to the game, and I appreciate all that CCP does in every time rallying it back to life again. That being said, do you think that this particular time you are beating it back to life, that you could give us back the ability to join fleet audio by right-clicking on the fleet chat window again?
Boiglio, who would tremendously appreciate that particular thing working again :) |
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GM Xamother
Game Masters C C P Alliance
14

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Posted - 2011.12.03 22:27:00 -
[27] - Quote
Boiglio wrote:My dear GM Xamother,
I know Eve voice tends to have issues after every major update to the game, and I appreciate all that CCP does in every time rallying it back to life again. That being said, do you think that this particular time you are beating it back to life, that you could give us back the ability to join fleet audio by right-clicking on the fleet chat window again?
Boiglio, who would tremendously appreciate that particular thing working again :)
Did you try and start the client directly from the EVE.EXE file? Normally this has solved the issue for those who EVE Voice stopped working with the latest update.
If this didn't work, could you please file a petition about this under 'Technical' / 'EVE Voice' and we'll try and assist you.
GM Xamother | Senior Game Master |
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billclifton
Center for Advanced Studies Gallente Federation
0
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Posted - 2011.12.03 22:42:00 -
[28] - Quote
okay i appear to have got it. i tried everthing but new client. what works for me is starting eve from the eve file one up from the eve/bin file. i had ben starting from the bin file but realized that i could also do it up one file which seems to work for me. |

Isobele
Vertigo's Edge
0
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Posted - 2011.12.03 23:20:00 -
[29] - Quote
Ah thanks Xamother!! By simply starting EVE directly from the eve.exe the eve voice seems to work again!! |

Daisai
Taurus Quantum Technologies Taurus Quantum Dynamics
0
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Posted - 2011.12.04 08:01:00 -
[30] - Quote
GM Xamother wrote:For those who EVE Voice has worked before Crucible release, but doesn't after, try and start directly from the EVE.EXE located in the EVE installation folder instead of a shortcut and see if it works. Also you can try and right click on EVE.EXE and select 'Run as administrator...' and see if that would fix the problem.
And for those for who eve voice didnt work before crucible ? Seriously... you reply to people in this topic only complete ignore the original post. |
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