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Captain Galan
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Posted - 2006.07.21 08:35:00 -
[1]
Hi,
im new to this game but i must say this is not my 1st online game, i played wow for over a year and wanted to try something different, but now, after 6 weeks of enjoying this brilliant game i must say im quite disapointed in GMs performance.
I had an quite valuable item (at least valuable to me as new player) a implant worth 25m disappeared from my assets in sunday afternoon and after filing two petitions im keep getting answers like "reimbursement petition que is full, you have to wait". I mean, wait for 5 days on lost item?
Today i got an level 3 important storyline mission chain (10 missions) called Angel Strike or something like it - i was very happy that i'll see something new after playing like hundreads of level 3 missions that all began too be very eachalike and boring.
So i got to 3rd mission where last pirate NPC drops a prisoner in cargo container - but before tractoring it i decided to blow up some of the bad-guys instalations to check up for loot and... bang - i accidentaly blew up my mission objective can (a common error amongst newbs like me i believe) - so i filed a petition - trying to be nice and straightforward that im sorry for my recklesness cause i really wanted to finish that mission chain... but no, some guy named GM Retrofire or something like that very officialy informs me that I have to take "responsibility" for my actions blah blah....
Ok, i understand that was my fault but why the heck are GMs for but to try to HELP players and decide whether something like this is actualy a serious game designers flaw to be able to blow up key loot in mission completition? Dont u guys agree that cans like that should be invoulnerable after 3 or more years of patches and game development? Arent GMs someone who is bound to help players trough game bugs and flaws to make entires community playing time more quality expierience for all? Or they are there only to give out uniformed, almost political-lke answers? That GM could easily see that i completed mission, cleared all gates and hostiles and could simply put that Prisoner in my cargohold but it seems to me like he didnt want to bother with it.
Well, now im back to my countless "Rouge drone harassments" and "Illegal activities" which i could already play with my eyes closed probably in the hope that Angel Strike will return one day together with my lost inplant. The idea of playing and enjoying this game for long time is somehow fading away.
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Salusa VC
TunDraGon
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Posted - 2006.07.21 08:40:00 -
[2]
Welcome to EVE.
First of all, you should not discuss GM actions on the forums. It is against EULA.
Secondly, whilst it is a bummer, blowing the can was your own fault. You petitioning this along with all the other hundred peeps in similar situations only add to the petition queue, so "real" petitions like your lost implant take longer to get around to.
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Nyphur
Pillowsoft
Interstellar Starbase Syndicate
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Posted - 2006.07.21 08:42:00 -
[3]
Edited by: Nyphur on 21/07/2006 08:43:18
Uhm.. you have to take responsibility for your actions. You can't blame the game mechanics for not stepping in and stopping your guns firing because there was a mission objective in the can. Eve is as is, with as little cuddly padding as possible. When you screw up, you remember it. It's a lesson learned harshly but it's part of eve.
 Originally by: Salusa VC
First of all, you should not discuss GM actions on the forums. It is against EULA.
No it's not. Not against the EULA at all. It's against the FORUM rules if you post the text the GM used but that isn't the same as the EULA and discussing GM actions in itself is not against the EULA OR the forum rules.
Eve-Tanking.com - For tanking spreadsheet and resources. |
Ezok Lyrad
Minmatar
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Posted - 2006.07.21 08:43:00 -
[4]
Get over it and learn from it! Stop pestering the GMs!
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Shaikar
Amarr
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Posted - 2006.07.21 08:44:00 -
[5]
Edited by: Shaikar on 21/07/2006 08:45:25
Speed - They've been changing the petition system entirely and the process of doing so has left the with gigantic petition queues. Something which has been mentioned multiple times in multiple places on the forums and also in the mail I got when my last petition was returned. (along with a message which ran something like "Help we're drowning in petitions, resubmit it if it is really important, but if you can survive without it leae us alone before we die :("  )
The only other time I put in a petition (before the change) I got a response quite quickly and it was a helpul one too! (IE it wasn't a useless standard response ala WoW ("Delete the WDB and WTF folder")  )
Whether this is represenative ofCCP I have no idea, as I said I've only ever put in 2 petitions.
As for blowing up yor objective...well. Unfortunate, but at least you've learned and it won't happen again 
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LUGAL MOP'N'GLO
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Posted - 2006.07.21 08:45:00 -
[6]
There are alternatives you know. People sell items like 'prisoners' on the market and you can purchase them incase something like that happens. Also take note that its summer and the GM's are overwhelmed with petitions right now. It will take a while. Secondly, I've never heard of a lost item, my guess is you plugged it in, unplugged it, put it in a container, or its in one of your ships cargo holds. You'll find it.
Lesson: When something goes wrong in Eve, don't automatically petition it, try to troubleshoot it yourself first. Often times I found that I was making the mistake or there was a 'trick' I didn't know about. A little time on the Help channel, or a thread in the New Citizens forums usually sorts things.
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LUGAL MOP'N'GLO
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Posted - 2006.07.21 08:48:00 -
[7]
Salusa, you have a HUGE head. lol
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Eilene Fernite
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Posted - 2006.07.21 08:49:00 -
[8]
The only reimbursement you'll get is when it's due to something verifiably wrong on CCP's end. Bugs, exploits, server problems, that sort of stuff. Blowing up an important can is ultimately your own doing, so the GM can't help you with that. It's just the rules of the game.
Eve is a game that thrives on players being responsible for their actions, be they good or bad (not counting forum alts :p). My advise is to make as many mistakes while you're still a new player. The older you get, the more stuff you get, the more you stand to lose.
It's better to learn about sentry guns in a cheapish frigate, then in your first battleship :)
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Jim McGregor
Caldari
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Posted - 2006.07.21 08:51:00 -
[9]
Welcome to Eve. Dont make the mistake of sitting alone, doing missions over and over again. Thats not what the game is really about. Do missions to get money. Use money to buy skills and ships.
After a couple of months, join a corporation. There are some that will accept newbies. That will teach you alot about the game, just being a member.
Cu around the universe. :)
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Eve Wiki | Eve Tribune | Eve Pirate |
Salusa VC
TunDraGon
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Posted - 2006.07.21 08:52:00 -
[10]
Edited by: Salusa VC on 21/07/2006 08:53:31
Originally by: LUGAL MOP'N'GLO
Salusa, you have a HUGE head. lol
Ahh, but my lovely wonky eyes make up for it
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Encad Briht
Minmatar
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Posted - 2006.07.21 08:53:00 -
[11]
I had myself several petitions, but those where all handled at least.
Sure i had to wait up to several days for reimbursements, but most of the
times all came to a good end.
(Did know after the last bigger patch that those Warp Node,or how they called, transported you to the next stage and petioned that , poor GMs, keep up the good work)
Atm patience should be a virtue in petitioning.
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Member of UU : Diplomatic Corps |
Darg Even
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Posted - 2006.07.21 08:56:00 -
[12]
This is the part of eve that made me play this game and quit wow.
I have to take responsibility for my actions and learn from my mistakes.
I can only hope you do the same.
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Tehyarec
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Posted - 2006.07.21 08:57:00 -
[13]
1) Why would you target the containers?
2) Even if you target the container, why do you shoot it long enough to destroy it (unless you were spamming missiles I suppose, my turrets don't really do crap to cans in a volley or two)?
That said, the wait time on petitions really is too long, but then again there's so many unnecessary petitions, as well as not enough GMs.
Silverleaf Foundation Website & Shop |
Chaddy
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Posted - 2006.07.21 09:10:00 -
[14]
Originally by: Tehyarec
1) Why would you target the containers?
2) Even if you target the container, why do you shoot it long enough to destroy it (unless you were spamming missiles I suppose, my turrets don't really do crap to cans in a volley or two)?
That said, the wait time on petitions really is too long, but then again there's so many unnecessary petitions, as well as not enough GMs.
1) To tractor beam it?
2) 1 shot with even a civilian gun would blow the can up.
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Baldour Ngarr
Artemis Rising
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Posted - 2006.07.21 09:13:00 -
[15]
Originally by: Captain Galan
Dont u guys agree that cans like that should be invoulnerable after 3 or more years of patches and game development?
No. It's up to you to not shoot the damn thing, it's not up to a GM to hold your hand.
Quote:
Arent GMs someone who is bound to help players trough game bugs and flaws to make entires community playing time more quality expierience for all?
Bugs, flaws, yes. Players being stupid and blowing up something they need intact, no.
Quote:
That GM could easily see that i completed mission...
No you didn't. Completing the mission required you to return a prisoner ALIVE. You chose to kill him.
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"I tried strip mining, but I lost, and it's cold flying around in space naked." |
Nyphur
Pillowsoft
Interstellar Starbase Syndicate
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Posted - 2006.07.21 09:21:00 -
[16]
Edited by: Nyphur on 21/07/2006 09:21:16
Originally by: Chaddy
2) 1 shot with even a civilian gun would blow the can up.
No.
Eve-Tanking.com - For tanking spreadsheet and resources. |
Nicholai Pestot
Gallente
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Posted - 2006.07.21 09:27:00 -
[17]
You made a mistake, you live with the consiquences of that mistake.
Welcome to eve, she's a harsh mistress but that makes her all the more rewarding when you succeed with her.
And whats this about the GM's not being able to perform?  . Exactly what did you do to try and get your petition approved?
________________
What you do is you store up the rage, let it fester while you gain strength, then use it to gank those weaker than you... and so the circle of life is complete |
Evil RedEye
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Posted - 2006.07.21 09:29:00 -
[18]
If you bothered to look at any of the stickys you will notice that one says LIMITED STAFF or something along those lines and this is copy/pasted from it
Throughout the next 5 weeks, CCP staff will be cycling through their summer vacations. There should not be any major changes to game content or code during the coming weeks as the different development teams rotate the staff on break. There will still be Dev and GM staff on-hand in case there are any issues and the volunteer teams will continue to provide their normal excellent support.
As soon as the summer vacation is over, development of and coding the Path to Kali will resume.
kieron
Community Manager,
EVE Online
so you will notice that there'll be Devs and GMs on holiday and so a reduced number to sort petitions, be patient :)
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Gariuys
Gallente
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Posted - 2006.07.21 09:33:00 -
[19]
Yeah lost stuff petitions can take a while... mostly cause people fill up the petition queues with useless petitions... such as petitions regarding missing mission items WHICH THEY THEMSELFS BLEW UP... GMs aren't there to correct your stupidity, they're there to help with actual problems... and it's holidays, so they're probably a bit understafffed.
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Gariuys
Gallente
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Posted - 2006.07.21 09:34:00 -
[20]
Yeah lost stuff petitions can take a while... mostly cause people fill up the petition queues with useless petitions... such as petitions regarding missing mission items WHICH THEY THEMSELFS BLEW UP... GMs aren't there to correct your stupidity, they're there to help with actual problems... and it's holidays, so they're probably a bit understafffed.
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Joerd Toastius
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Posted - 2006.07.21 10:10:00 -
[21]
Originally by: Chaddy
2) 1 shot with even a civilian gun would blow the can up.
In my experience it takes two Heavy Pulse IIs to reliably one-volley a can, and that's on a fairly well-skilled Zealot.
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Deja Thoris
Contraband Inc.
Mercenary Coalition
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Posted - 2006.07.21 10:19:00 -
[22]
So you executed the prisioner you were tasked to rescue and then decided that it "wasn't your fault" and "the game is broken"?
People are so used to games that just about finish themselves that they arent used to a game where you can actually "fail" a task.
The GM was dead right. He's not there to make up for wow kiddies shooting the wrong cans. If you want a game where you can't go wrong and no action no matter how stupid gets punished then please go back to WoW.
EvE isn't a closed system where failing to finish a mission breaks the game. Accept the consequences of failure and move on.
PvE in EvE is a means to an end, not the point of the game itself. If you are getting bored with it then move on?
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Avon
Caldari
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Posted - 2006.07.21 10:47:00 -
[23]
Edited by: Avon on 21/07/2006 10:46:53
The GM's are there to help you when the game goes wrong.
They are not there to bail you out when it is a clear example of a PEBCAK situation.
Stop bothering them with your mistakes, and maybe genuine petitions will be resolved a little faster.
You maybe disapointed by the GM's, but you don't exactly come up to my standards either .. and I am more important than you.
Oh wait, I'm not?
Then why do you think you are more important than everyone else?
The Battleships is not and should not be a solo pwnmobile - Oveur |
spiralJunkie
Minmatar
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Posted - 2006.07.21 11:07:00 -
[24]
GM Retrofire (also known as DJ RabbleRabble) is my hero, dont badmouth him
_
The pundits in the studio are talking , and despite not knowing what any of this means I am riveted |
Tachy
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Posted - 2006.07.21 11:22:00 -
[25]
Check the ships at the station.
You might accidently have pulled the impant over one and dropped it into their cargo hold.
--*=*=*--
Even with nougat, you can have a perfect moment. |
Crumplecorn
Gallente
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Posted - 2006.07.21 11:29:00 -
[26]
I think I should be invulnerable after 3 or more years of patches and game development, beyond that I cannot say.
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Always Up To SomethingÖ
One of us is really thick, and I hope its you - Kalaan Oratay |
TheSysX
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Posted - 2006.07.21 11:31:00 -
[27]
Edited by: TheSysX on 21/07/2006 11:32:28
Sorry to hear you are this disappointed in the conduct of the EVE GMs and their understandable reluctance to æhelpÆ you.
As I have never played WoW, I have no knowledge of the WoW GMs and their willingness to æhelpÆ correct æuser-errorsÆ.
Personally I have suffered from, or witnessed a couple of misfortunate æslip of the fingerÆ actions, Like trashing ore instead of refining, adding a couple of zeroÆs too many, while angrily issuing a bounty, getting scammed out of Millions of ISK through misuse of trust and identity, etc.
All thou these incidents where (very) painful, they are part of the mature game play environment EVE provides and personally I would feel cheated if a GM would be persuaded to correct a æproblem or errorÆ which was caused by a player fluke.
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Zaphod Jones
Celtic Anarchy
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Posted - 2006.07.21 12:11:00 -
[28]
Your problem is quite valid, and it can be helped, unfortunately the GMs are not able to help in this instance. Having once worked in the support environment for many years I have seen many errors that fall into this generic type.
They can be quite generally grouped together as "PEBCAK" errors.
I, myself, have made numerous errors such as these in Eve, but on no occaision did I think that a GM could sort out the problem.
GL & HF
pics of Eris without her pink bits |
Misses Gap
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Posted - 2006.07.21 13:04:00 -
[29]
Edited by: Misses Gap on 21/07/2006 13:06:06
Captain Galan, I am sorry to say this and I try without giving too much offense but this is not your WOW carebearland anymore.
Eve is much more harsher a Vreality compared to so many fluffy games out there. Most of the veteran players know it, the GMs know it and the game designers, being former PKs, not only know but implement it.
If you mess up a mission objective you mess up your mission.
No savegame or plea will help you.
On the bright side - if the game itself messes (you) up, the GMs will help you as fast as their time allows if they know enough about the situation.
They have helped me many times over.
Sure, they also got me on the edge of madness due to them not having logs, actual prove or the info of bugs happening to me and causing heavy loss.
But always they tried to find a way with the resources given and never lost patience as you would expect from a professional.
Bottom line:
Eve is the adult version of MMORPGs ;)
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Leandro Salazar
Aeon Industries
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Posted - 2006.07.21 13:16:00 -
[30]
Is it just me or is the OP the very definition of a carebear in the worst sense?
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ZOMG my sig was concordokkened!
Link removed due to bad language on remote site. -wystler
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Havelcek
Eve Defence Force
Ascendant Frontier
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Posted - 2006.07.21 13:43:00 -
[31]
Unfortunately this isn't WoW, and the game isn't built to protect you from doing stupid things. Your implant petition will get answered eventually, but shooting the can is your own fault. 99% of us here really don't want EVE to turn into the SIMS in Space. Thanks.
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Megadon
Caldari
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Posted - 2006.07.21 14:37:00 -
[32]
Don't file petitions for things that are your own fault. This is a place where your actions are your responsibility no matter the repercussions or inconveniences they may cause you.
One reason petitions DO take so long is the system gets clogged by petitions such as yours which are not valid petitions.
That being said, welcome to Eve.
Also, there are a billion different things to do in this game, so if you get bored doing only one thing, its no surprise.
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Tsun Lao
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Posted - 2006.07.21 15:15:00 -
[33]
lol this must be a blatant bait
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spRAYed
The Priory
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Posted - 2006.07.21 15:27:00 -
[34]
When i got to the WoW part...it all made sence to me.
If a GM has to help u everytime u screw up, i'd be whining about petition que's all day.
Havent u noticed how many WoW players lately joined eve? Havent u noticed the Petition System being flooded with most likely stupid questions (trust me, they DO exist) .
This game is 13+ aswell. Just saying..dont cry. 
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pArlT? Ur watching too many movies dude... |
Ishida Akiko
Caldari
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Posted - 2006.07.21 15:28:00 -
[35]
Easy there boy! *Tranqs the troll* There, thread over.
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Cool, now go away. |
Mac Knife
Gallente
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Posted - 2006.07.21 16:29:00 -
[36]
I have this urge to say "L2P" but i will resist. What i will say is, When i was playing wow for a few months the gms in there were absolute crap, never responded to petitions about server problems or the like, just got the same BS copy paste reply.
Playing Wow made me appreciate how good eve as a game is, and how good the gm's are, i mean i've actually been able to talk to a real person!
Anyway it was your own fault for blowing the can up, should be more careful in the future.
Mac
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Valan
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Posted - 2006.07.21 16:36:00 -
[37]
I had a bugged mission last night. GM answered virtually immediately and did what he could.
Generally the few petitions I've raised have been dealt with quickly. I do make a point of trying not to raise a crap petition.
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Malthros Zenobia
Caldari Independent Navy Reserve
Kimotoro Directive
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Posted - 2006.07.21 17:01:00 -
[38]
No GM on any MMO will help you with things like the angel strike can you blew up.
Now if they just hadn't spawned, period, that's another story ( had that happen on a mission once, only 20 marines spawned instead of 30).
Also, some people with extra marines/prisoners/whatever, sell them in the markets, so check there for extras.
Angel strike's an awesome mission set btw, hope you didn't act rash and fail it manually..
And no, cans shouldn't be invulnerable. There's so much abuse that would stem from that that it just wouldn't be funny. Be careful with what you target, and rename important cans.
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Synapse Archae
Amarr
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Posted - 2006.07.21 17:06:00 -
[39]
I think the GMs are taking their sweet time answering your petition becauase you filed twice on the same issue.
Quote:
after filing two petitions im keep getting answers like "reimbursement petition que is full, you have to wait". I mean, wait for 5 days on lost item?
Gee, I wonder if the reimbursment queue isnt full because people like you keep filing double or triple petitions?
No sympathy. GMs are already very busy with an overloaded queue, and reimbursement is what they get to last.
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http://oldforums.eveonline.com/?a=topic&threadID=349194&page=1Redo Fleets[/ur |
Arkanor
Gallente
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Posted - 2006.07.21 17:59:00 -
[40]
Originally by: Captain Galan
but no, some guy named GM Retrofire or something like that very officialy informs me that I have to take "responsibility" for my actions blah blah....
Hmm...responsibility...imagine that!
Balance the Gun/Missile skilltrees!
Originally by: kieron
rabble, Rabble, RABBLE, |
Spartanicus
Caldari
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Posted - 2006.07.21 18:06:00 -
[41]
Originally by: spiralJunkie
GM Retrofire (also known as DJ RabbleRabble) is my hero, dont badmouth him
Some serious bootie kissing going on around here.
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Tachy
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Posted - 2006.07.21 21:03:00 -
[42]
Originally by: Spartanicus
Originally by: spiralJunkie
GM Retrofire (also known as DJ RabbleRabble) is my hero, dont badmouth him
Some serious bootie kissing going on around here.
You have a lot of no clue here. *giggles*
@OP:
The customer service in EQ, WQ2, CoH, GW, DAoC, JumpGate, WOW, Shadowbane, EnB, AO, among many other MMOGs would not even look with thier lower backside at any such a petition.
--*=*=*--
Even with nougat, you can have a perfect moment. |
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