|
|
| Author |
Thread Statistics | Show CCP posts - 8 post(s) |
|
GM Bjorn
Game Masters
C C P Alliance
0
   |
Posted - 2014.08.27 13:36:00 -
[1] - Quote
Hello all,
Are many players here playing from Sweden or close by?
GM Bjorn
CCP Customer Support | EVE Online | DUST 514 |
|
|
GM Bjorn
Game Masters
C C P Alliance
0
|
Posted - 2014.08.27 13:49:00 -
[2] - Quote
It appears that players in Sweden and surrounding areas are experiencing some connection issues due to the content delivery partner we use in Sweden, we have already contacted them and they are working on resolving the problem. This was caused by some impromptu maintenance which had to be carried out right away.
Hopefully it will be resolved soon. |
|
|
GM Bjorn
Game Masters
C C P Alliance
0
|
Posted - 2014.08.27 15:22:00 -
[3] - Quote
Are there any players here from Slovenia that have been affected by this and could run a traceroute for us?
This is relatively simple so if any one can oblige we'd be very grateful. Please send an email to [email protected] if you're able to help and we'll contact you with further details. |
|
|
GM Bjorn
Game Masters
C C P Alliance
0
|
Posted - 2014.08.27 19:01:00 -
[4] - Quote
Have players here been able to connect (both from Sweden and Slovenia) without changing the DNS?
Please file tickets in Billing / Login Issues if you were affected by this and we'll compensate those that were. |
|
|
GM Arcade
Game Masters
C C P Alliance
145
|
Posted - 2014.08.28 19:40:00 -
[5] - Quote
Hey all,
Our contact with the Swedish providers believe the issue is now resolved. If you were connecting from Sweden and have changed your DNS to an alternate one can you revert back to your providers DNS and reply to this thread letting us know if the problem persists.
Thanks.
Senior GM Arcade | Customer Support
|
|
|
GM Bjorn
Game Masters
C C P Alliance
0
|
Posted - 2014.08.29 10:46:00 -
[6] - Quote
Hello all,
Can players from Sweden confirm that the issue has been resolved for them? |
|
|
GM Bjorn
Game Masters
C C P Alliance
1
|
Posted - 2014.08.29 13:45:00 -
[7] - Quote
Can players still experiencing issues and getting the error message "Server Can Not Be Reached" shoot me an EVE mail with their IP address and the IP address of the DNS server they're using.
We appreciate it. |
|
|
GM Bjorn
Game Masters
C C P Alliance
1
|
Posted - 2014.09.01 15:27:00 -
[8] - Quote
The issues surrounding Slovenian ISPs should now be fixed, using the old DNS should work. Let us know if you're still having issues |
|
|
|
| |
|