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| Author |
Thread Statistics | Show CCP posts - 6 post(s) |
dhunpael
24
   |
Posted - 2014.10.30 08:18:05 -
[211] - Quote
Strander wrote:TheSmokingHertog wrote:Strander wrote:just go around in circles, ccp says its not them, virgin media says its not them!! Can you connect by proxy? I think I have solved the socket loss problem, have changed my DNS settings to Google open DNS it seems stable and no socket loss.. woo hoo fingers crossed.
i'm going to try this, might solve my problem.
Anyway, i'dd still like an update CCP |
Strander
Viziam
Amarr Empire
0
|
Posted - 2014.10.30 10:06:32 -
[212] - Quote
dhunpael wrote:Strander wrote:TheSmokingHertog wrote:Strander wrote:just go around in circles, ccp says its not them, virgin media says its not them!! Can you connect by proxy? I think I have solved the socket loss problem, have changed my DNS settings to Google open DNS it seems stable and no socket loss.. woo hoo fingers crossed. i'm going to try this, might solve my problem. Anyway, i'dd still like an update CCP
I agree, an update from them would be good.
|
Maldam
Imperial Academy
Amarr Empire
14
|
Posted - 2014.11.01 13:17:29 -
[213] - Quote
So this morning about 7:15 CST (USA) I log in two accounts and start to play. One character mining, one in station. They both get knocked off line. I log them back in and as soon as I set the mining lasers the little signs that I am really already disconnected begin to show, and sure enough I am.
Prime playing time for me and again I cannot play. Have not spent a dime on this game since this started, and prepaid subscriptions moving towards expiration, not to be renewed, because I have seen -0- sign that CCP is doing anything about it.
|
Amber Solaire
Imperial Academy
Amarr Empire
43
|
Posted - 2014.11.02 13:36:19 -
[214] - Quote
Maldam wrote:So this morning about 7:15 CST (USA) I log in two accounts and start to play. One character mining, one in station. They both get knocked off line. I log them back in and as soon as I set the mining lasers the little signs that I am really already disconnected begin to show, and sure enough I am.
Prime playing time for me and again I cannot play. Have not spent a dime on this game since this started, and prepaid subscriptions moving towards expiration, not to be renewed, because I have seen -0- sign that CCP is doing anything about it.
At the time you mentioned, it was not CCP at fault, as it was not the only website that had a major outage |
Ruskarn Andedare
Lion Investments
582
|
Posted - 2014.11.04 13:26:13 -
[215] - Quote
Amber Solaire wrote:Maldam wrote:So this morning about 7:15 CST (USA) I log in two accounts and start to play. One character mining, one in station. They both get knocked off line. I log them back in and as soon as I set the mining lasers the little signs that I am really already disconnected begin to show, and sure enough I am.
Prime playing time for me and again I cannot play. Have not spent a dime on this game since this started, and prepaid subscriptions moving towards expiration, not to be renewed, because I have seen -0- sign that CCP is doing anything about it.
At the time you mentioned, it was not CCP at fault, as it was not the only website that had a major outage
Until Microsoft and co do their DDOS bot server takedown thing there's nothing that can be done that will help us connect during a serious DDOS attack. |
Soldarius
Deadman W0nderland
The 99 Percent
867
|
Posted - 2014.11.04 15:44:53 -
[216] - Quote
Tara Vorkosigan wrote:DRACOincarnation wrote:Since the bug report response guy directed me here I have a simple question: Is CCP victim to DDOS attacks again? My connection drops at ldn-b3-link.telia.net (62.115.137.193) and I have absolutely no clue why. It is not my computer, ISP says all is fine (and de facto, the net where it drops is not my ISPs net, but one from TeliaSonera). This is the second weekend this occurs, making the game experience rather awkward. Since I could not find any note on the Eve status twitter, might be a good idea to update that one? Wargaming NA also uses this ISP. I've had the same issues while playing World of Tanks. Telia is an absolutely terrible ISP.
Oh, interesting. I did a route trace using yougetsignal.com from my work to youtube today because my video feed has been absolute shite lately. The route went from me (close to NY, NY) to NY city, then out to Switzerland (Telia) for some unknown reason, then to back to the USA in Denver, Colorado, and then on to San Francisco.
Does this make sense? People playing lol with a connection through Telia have been complaining of the same issues.
"Remember remember the 4th of November!"
Phoebe. Coming soon to Eve Online.
|
EthanPow
Overload.
Northern Associates.
3
|
Posted - 2014.11.06 02:31:51 -
[217] - Quote
Vulon Crendraven wrote:my Avatar has SIX Minutes until he is just sitting there training nothing! Now this just p*sses me off! I don't like paying for something i can't access, and I was honestly thinking of getting an Annual Subscription because the game just rocks that much!.
once this is fixed and you lost training time, I would believe CCP would be kind and give you a free day of game time since it was outta their control and expecting to be online sooner.
I am getting the same problem, I want to update at least... I wish ccp would place it on a alternative official location so we can patch.
|
dhunpael
26
|
Posted - 2014.11.07 16:03:07 -
[218] - Quote
Tried setting up to an other DNS.
Did not solve anything, i'm still getting disconnected |
Strander
Viziam
Amarr Empire
0
|
Posted - 2014.11.13 21:53:24 -
[219] - Quote
dhunpael wrote:Tried setting up to an other DNS.
Did not solve anything, i'm still getting disconnected
Yeah me too! Thought it had fixed the problem but nope.
Come on CCP talk to us.
|
Atum
Eclipse Industrials
Quantum Forge
111
|
Posted - 2014.11.14 16:50:16 -
[220] - Quote
Strander wrote:Come on CCP talk to us.
This. Is it Telia's fault (as many seem to suspect)? Are the DDOS attacks ongoing? Is there a bug in the load balancing mesh? The lack of ongoing communication is just as frustrating as the disconnects themselves. |
dhunpael
26
|
Posted - 2014.11.20 10:28:41 -
[221] - Quote
Atum wrote:Strander wrote:Come on CCP talk to us. This. Is it Telia's fault (as many seem to suspect)? Are the DDOS attacks ongoing? Is there a bug in the load balancing mesh? The lack of ongoing communication is just as frustrating as the disconnects themselves.
Friendly bump for more info |
Fiddler Hays
Aerodyne Collective.
Shadow of xXDEATHXx
3
|
Posted - 2014.11.20 14:14:33 -
[222] - Quote
I emailed telia and asked them about the Destination net unreachable issue as it's coming on two days and still not able to access Eve Online. Their response:
Hello,
This is not our router , but our customerGÇÖs router that is nor responding:
ldn-b3_re0> traceroute 87.237.38.200
traceroute to 87.237.38.200 (87.237.38.200), 30 hops max, 40 byte packets
1 eveonline-ic-138015-ldn-b3.c.telia.net (213.248.83.198) 0.586 ms !X 0.565 ms !X *
Unfortunately, for any further troubleshooting with our customer, you would have to raise a ticket with your provider, we are only business support.
Kind Regards,
Nebojsa Trazivuk
Data & Infra Customer Care
Phone: +46 771 191 170
[email protected]
TeliaSonera International Carrier, part of TeliaSonera group
So I'd say its an issue with CCP and there router. |
dhunpael
26
|
Posted - 2014.11.29 16:22:35 -
[223] - Quote
Fiddler Hays wrote:I emailed telia and asked them about the Destination net unreachable issue as it's coming on two days and still not able to access Eve Online. Their response: Hello, This is not our router , but our customerGÇÖs router that is nor responding: ldn-b3_re0> traceroute 87.237.38.200 traceroute to 87.237.38.200 (87.237.38.200), 30 hops max, 40 byte packets 1 eveonline-ic-138015-ldn-b3.c.telia.net (213.248.83.198) 0.586 ms !X 0.565 ms !X * Unfortunately, for any further troubleshooting with our customer, you would have to raise a ticket with your provider, we are only business support. Kind Regards, Nebojsa Trazivuk Data & Infra Customer Care Phone: +46 771 191 170 [email protected]TeliaSonera International Carrier, part of TeliaSonera group So I'd say its an issue with CCP and there router.
well, CCP is saying that it is an error caused by the players or the providers of the players... -_-
|
Lady Rift
What Shall We Call It
120
|
Posted - 2014.12.09 15:26:15 -
[224] - Quote
dhunpael wrote:Fiddler Hays wrote:I emailed telia and asked them about the Destination net unreachable issue as it's coming on two days and still not able to access Eve Online. Their response: Hello, This is not our router , but our customerGÇÖs router that is nor responding: ldn-b3_re0> traceroute 87.237.38.200 traceroute to 87.237.38.200 (87.237.38.200), 30 hops max, 40 byte packets 1 eveonline-ic-138015-ldn-b3.c.telia.net (213.248.83.198) 0.586 ms !X 0.565 ms !X * Unfortunately, for any further troubleshooting with our customer, you would have to raise a ticket with your provider, we are only business support. Kind Regards, Nebojsa Trazivuk Data & Infra Customer Care Phone: +46 771 191 170 [email protected]TeliaSonera International Carrier, part of TeliaSonera group So I'd say its an issue with CCP and there router. well, CCP is saying that it is an error caused by the players or the providers of the players... -_-
of course they are. easier that way. |
Atum
Eclipse Industrials
Quantum Forge
112
|
Posted - 2014.12.09 17:06:38 -
[225] - Quote
Fiddler Hays wrote:
1 eveonline-ic-138015-ldn-b3.c.telia.net (213.248.83.198) 0.586 ms !X 0.565 ms !X *
Unfortunately, for any further troubleshooting with our customer, you would have to raise a ticket with your provider, we are only business support.
...
So I'd say its an issue with CCP and there router.
If it's CCP's router, why does it resolve to a Telia domain? |
Liet Ormand
Center for Advanced Studies
Gallente Federation
10
|
Posted - 2014.12.22 19:41:45 -
[226] - Quote
Guys -
If you're not aware, traceroute is actually a pretty terrible tool for determining where network problems are, because of how it works. Essentially it sends out packets with a fixed lifetime. Wherever the packets "die" the router can send a notice back saying "packet died here" which can help diagnose issues. The source of the trace sends a series of packets with hops to live = 1,2,3,4,5 etc.
The problem with it is that allowing the type of packet traceroute generates in the first place is optional (many routers block it for security because it's a general type of packet not specific to traceroute) and likewise many block the return packet saying "a packet stopped here" for security. Doing these blocks helps reduce load on the router because it does not need to originate or handle the traffic for them.
Because both types of packets are "control messages" they are high priority when handled and they get used a lot in DDOS attacks. Many, many providers block them now.
In Summary, traceroute is only a general tool for figuring out where packets go, and I haven't even covered the possibility that packets can take a different route from the one displayed because the trace is really only valid for packets that are part of the trace itself!
From what I can see from the trace telia sent, what they are saying is correct. The interface on the router that goes to CCP London is refusing traceroute packets from the source. It may or may not be refusing actual traffic, and there may be a reason it's refusing anything at all.
Looking at the address that's having issues from a network site in London (a utility site provided by a backbone) I see the following:
core1.fmt2.he.net> traceroute 213.248.83.198 Target 213.248.83.198
Hop Start 1
Hop End 30
Hop Packet 1 Packet 2 Packet 3 Hostname
1 0.227 ms 0.225 ms 0.308 ms ge5-19.core1.fmt2.he.net (64.71.148.109)
2 3.906 ms 5.503 ms 3.986 ms 10ge1-1.core1.sjc2.he.net (72.52.92.74)
3 0.659 ms 0.698 ms 0.645 ms sjo-bb1-link.telia.net (213.248.67.105)
4 73.804 ms 73.828 ms 75.293 ms nyk-bb2-link.telia.net (80.91.254.176) ash-bb4-link.telia.net (213.155.135.158)
5 145.355 ms 143.750 ms 143.749 ms ldn-bb2-link.telia.net (62.115.141.93) ldn-bb2-link.telia.net (213.155.133.6) ldn-bb2-link.telia.net (213.155.135.70)
6 143.839 ms 144.132 ms 143.805 ms ldn-b3-link.telia.net (80.91.251.165) ldn-b3-link.telia.net (62.115.137.197) ldn-b3-link.telia.net (80.91.249.176)
(sorry about the formatting)
What the above means is that from the perspective of routers in London (where Tranquility is located) everything is ok up until the link between "sjo-bb1-link.telia.net (213.248.67.105)" and "nyk-bb2-link.telia.net (80.91.254.176)" when packets start taking a lot of time to get from point A to point B.
Bearing in mind that traceroute can be unreliable, just making a quick assessment off the top of my head it looks like Telia has some issues with load (there's no packets dropped at the moment, just slow times) between those two addresses and addresses further down the line (closer to Sweden from the perspective of this trace).
Both addresses are within Telia's backbone, which means probably there's just too much traffic at this point.
Is it still impossible to connect to Eve, and at what time of day UTC? I can try to look at it then and see if it's an issue.
(I'm in the US by the way, I'm an IT person with a bit of experience, no connection to CCP or Telia).
|
Barakach
Caldari Provisions
Caldari State
209
|
Posted - 2014.12.23 23:42:59 -
[227] - Quote
Place proxy servers at major IXs around the world and use private routes to connect back to the primary server and make the primary server not be routable on the public Internet.
yes? |
Miner Hottie
Valar Morghulis.
Goonswarm Federation
63
|
Posted - 2015.01.01 08:09:44 -
[228] - Quote
I wonder if the instigators of the DDOS used ISBOXER?
It's all about how hot my mining lasers get.
|
Mortus Aquila
Red Federation
RvB - RED Federation
0
|
Posted - 2015.01.01 17:12:40 -
[229] - Quote
I guess ganker scumbags exist in the real world, too. Their only source for fapping material is other people's misery. |
Renly Hagen
Casimir Associates
0
|
Posted - 2015.01.05 11:52:29 -
[230] - Quote
I was dealing with the same issues but it seems to have resolved itself.
For now anyways. |
S4t4n Cl4us
Federal Navy Academy
Gallente Federation
0
|
Posted - 2015.01.13 15:08:49 -
[231] - Quote
Now i even cannot start the game. Immediately after character selection i`m getting "socket closed" error. And so my PLEX is going to HELL. |
Leliana Cami Cotte
Daylight's Burning
1
|
Posted - 2015.01.13 16:50:05 -
[232] - Quote
I'm seeing this as well. Had thought it was on my end as this is a new public connection I'm using. It didn't like the fact that I was using Google's nameservers and had to use theirs.
Tracerts below:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Dr. Mike>tracert 87.237.38.200
Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 172.16.1.1
2 40 ms 40 ms 40 ms 70.159.192.8
3 149 ms 86 ms 46 ms 70.159.208.29
4 49 ms 48 ms 46 ms 12.81.34.66
5 108 ms 47 ms 47 ms 12.81.104.61
6 48 ms 152 ms 47 ms 12.81.46.5
7 49 ms 50 ms 51 ms 12.81.104.42
8 46 ms 46 ms 44 ms 12.81.56.11
9 63 ms 56 ms 59 ms cr2.rlgnc.ip.att.net [12.123.152.110]
10 58 ms 55 ms 59 ms cr2.rlgnc.ip.att.net [12.123.152.110]
11 170 ms 62 ms 58 ms cr1.wswdc.ip.att.net [12.122.3.170]
12 56 ms 57 ms 59 ms gar18.wswdc.ip.att.net [12.122.113.37]
13 56 ms 55 ms 55 ms 192.205.32.42
14 204.245.39.42 reports: Destination net unreachable.
Trace complete.
C:\Users\Dr. Mike>tracert 87.237.38.200
Tracing route to srv200-g.ccp.cc [87.237.38.200]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 172.16.1.1
2 39 ms 40 ms 39 ms 70.159.192.8
3 52 ms 47 ms 46 ms 70.159.208.29
4 48 ms 46 ms 46 ms 12.81.34.66
5 58 ms 46 ms 52 ms 12.81.104.61
6 47 ms 50 ms 56 ms 12.81.46.5
7 49 ms 55 ms 49 ms 12.81.104.42
8 45 ms 44 ms 46 ms 12.81.56.11
9 57 ms 58 ms 61 ms cr2.rlgnc.ip.att.net [12.123.152.110]
10 56 ms 59 ms 64 ms cr2.rlgnc.ip.att.net [12.123.152.110]
11 61 ms 60 ms 57 ms cr1.wswdc.ip.att.net [12.122.3.170]
12 56 ms 57 ms 57 ms gar18.wswdc.ip.att.net [12.122.113.37]
13 55 ms 55 ms 55 ms 192.205.32.42
14 204.245.39.42 reports: Destination net unreachable.
Trace complete.
C:\Users\Dr. Mike>
It's interesting though as a quick google shows 204.245.39.42 has been referenced before:
https://forums.eveonline.com/default.aspx?g=posts&t=217995
Luckily I'm just here for lunch.... |
Dradis Aulmais
By Light and Banner's Fallen
550
|
Posted - 2015.01.13 17:32:58 -
[233] - Quote
How about a redirect to singularity your traffic should bounce along most of the same route. Sort of triangulate the problem. If it's the network then all traffic to the bad connection should stop and return the error of you can connect to singularity then the problem is with the tranquility end. I hope I'm being clear what I'm trying to achieve here |
Liet Ormand
Center for Advanced Studies
Gallente Federation
22
|
Posted - 2015.01.26 20:38:55 -
[234] - Quote
Barakach wrote:Place proxy servers at major IXs around the world and use private routes to connect back to the primary server and make the primary server not be routable on the public Internet.
yes?
This mostly relocates the problem, and is hugely expensive at the same time.
For the most part, when problems with connectivity develop on the global 'net, they're due to actual link problems like overload or intermittent connectivity or local routing issues rather than problems getting to the IP of the target server (TQ).
This would work if CCP hired leased lines between each major nexus and the TQ cluster, but that's even more expensive.
|
Leliana Cami Cotte
Daylight's Burning
2
|
Posted - 2015.01.26 21:19:16 -
[235] - Quote
Liet Ormand wrote:This would work if CCP hired leased lines between each major nexus and the TQ cluster, but that's even more expensive.
A possible solution would be a simple server located offsite and running a ssh tunnel of some sort between or even a simple port redirect.
I have a feeling that my issue up there was just the location I was using. I went back a few days later and had the same issue with both the 26000 port and the alternative (the number escapes me) port. It still makes me wonder though why it showed a problem with that IP address though.
Maybe some VPSes located here and there with port redirection and some decent simple directions would be of benefit. |
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