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Darkblad
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486
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Posted - 2014.09.23 18:07:00 -
[1] - Quote
Adding a note and a link to this announcement to those chats would be nice. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
486
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Posted - 2014.09.23 18:33:00 -
[2] - Quote
Naburi NasNaburi wrote:I dont even remember the last CCP or ISD sighting in the help channel. last recorded ISD presence during my online times in german help: July 31. About time more volunteers (german and other languages for sure) apply for ISD STaR. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
488
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Posted - 2014.09.24 06:15:00 -
[3] - Quote
Seraph Essael wrote:So players should make their own channels and moderate them themselves. Advertise the channel in the respective forums and get a big player run channel going? For example, someone stated 300-500 German players in one German chat channel, just band all of them together in another player made channel? Or am I missing something painfully obvious here  "Official" channnels can be found in the channel list right from the start. Channels created by players are not. It's difficult to reach those players that are new and/or not on the forums or other external ways the community provides information. It's no longer possible to just click the speech bubble in a chat window to find a chat channel where a player's native/preferred language is used. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
504
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Posted - 2014.09.25 13:27:00 -
[4] - Quote
CCP Falcon wrote:With most of these languages having no official support from CCP, this means that investigating and answering tickets of this nature from these channels is sometimes not possible due to a significant language barrier. This is contrary to our policy of moderating and enforcing our terms of service (in particular the sections on player conduct) in persistent CCP hosted channels within the EVE client. I still fail to see how this would get any better when the language channels are gone. People still can break this rule
TOS wrote:You may not use any abusive, defamatory, ethnically or racially offensive, harassing, harmful, hateful, obscene, offensive, sexually explicit, threatening or vulgar language. (Alternate spelling or partial masking of such words will be reprimanded in the same manner as the actual use of such words.) in their native language in any other channel. It's just none that's provided by the system. CCP will still have to check the logs of those that players create - and there's already: German 2.0 (German), Deutsch (German), German (Deutsch), AT/CH/DE (German). Less official channels to moderate (like as if that happened before in those that I'm a member of), more player created channels, where content can arise that members find worthy to file a support ticket.
I'd love to welcome official moderation in the official Help channels from tuesday on, though. I just wonder if that will happen at all. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
506
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Posted - 2014.09.25 19:25:00 -
[5] - Quote
Indahmawar Fazmarai wrote:Do you know what's going to be funny with this change?
99% of the victims will not know until it happens, because if they spoke enough English to read the warning, maybe they would not be using the non-supported language channels.
This. There's yet no note about this in the motd (of the German language channel - which is officially "supported"). Guess it's the same for the other languages, supported or not. Removing anything that's currently in the motd of the 39 channels and placing a visible statement on this change into there should'nt be too hard to do. Sticking to an english statement, if no one fluent in that language is available, might suffice for those unsupported language channels as they probably stick with the English Client version?
Or just drop it and those affected and not yet aware of that change. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
507
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Posted - 2014.09.27 09:02:00 -
[6] - Quote
It appears like there's no way to respond to this thread in London. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
507
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Posted - 2014.09.27 10:46:00 -
[7] - Quote
Did any motd of the 39 channels updated to notify existing and new visitors of them about this change? What's the probability of chat links to unofficial chat channels in the remaining (five plus E-UNI) help channels? Who will provide and maintain a list of channels created by players to provide an alternative to the communities that exist in the channels about to vanish? How will it be possible that such channels are not used by their owners/moderators to exclude individual members not because they troll/spam/harass but just because the mods don't like someones face(/origin/corp or alliance membership) EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
509
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Posted - 2014.09.27 16:54:00 -
[8] - Quote
Obsidian Hawk wrote:so has anyone bothered to post this information in their respective languages in their channels to get more responses? 10 pages seems a little low for what seems to be a hot button issue. CCP wont listen unless its 50 pages by monday morning with complaints. You'd have to continuosly post that information in the channels, especially the ones less populated, as there are still no MOTDs pointing here. The unsupported language's channels lack any kind of motd, anyway. I start to see at least one member within all language channels, though. That wasn't the case before if I remember correctly.
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Darkblad
Hilfe is like free Entertainment
509
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Posted - 2014.09.27 21:15:00 -
[9] - Quote
tasman devil wrote:How come you moderate this forum post more than the chat channels ?
Just asking. ISD CCL doesn't moderate Chat channels. Forums only. But aside of that, it appears like it's actually really hard to find people willing to apply for Chat moderation ISD (you can't be logged in with your player and ISD account simultaneously. For German ISDs, I met two of them so far). On the other hand, it might be that the time until an application is processed takes a very long time (as per my own experience). EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
509
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Posted - 2014.09.27 22:31:00 -
[10] - Quote
Solecist Project wrote:If you create a chatchannel and someone insults you ... ... and you - instead of blocking, muting and/or kicking him - write a petition instead ... ... then I have to question your mental state. Not really. Take a standard troll who likes to insult others just for the reaction. No matter who the target is. You block him and you're fine with that. The troll however, can continue to harass other players in the same or different channels, endlessly in theory. It even might be that he breaks this part of the Terms Of Service
TOS wrote:You may not abuse, harass or threaten another player or authorized representative of CCP, including customer service personnel and volunteers. This includes, but is not limited to: filing support tickets with false information in an attempt to gain from it or have someone else suffer from it; sending excessive e-mails, EVE-mails or support tickets; obstructing CCP Employees from doing their jobs; refusal to follow the instructions of a CCP Employee; or implying favoritism by a CCP Employee.
(added this as it also matches the topic:) You may not use any abusive, defamatory, ethnically or racially offensive, harassing, harmful, hateful, obscene, offensive, sexually explicit, threatening or vulgar language. (Alternate spelling or partial masking of such words will be reprimanded in the same manner as the actual use of such words.) For me, CCP can't evade their responsibility to act in such cases just by removing chat channels provided by the server. Tickets will continue to be filed and CCP will continue to encounter the language barrier. The chat channel where those events occur just no longer are official channels. Nothing gained by CCP in the long term, but the existing communities of those channels that got deleted are left in the cold and have to find ways to reorganize, with the difficulties already repeatedly described in this thread. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
509
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Posted - 2014.09.28 12:37:00 -
[11] - Quote
It is. Subtly phrased as in the OP
Patchnotes wrote:Chat channel consolidation and renaming. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
509
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Posted - 2014.09.28 13:46:00 -
[12] - Quote
Naburi NasNaburi wrote:Buh Bye :) You've still got 6 days left to join some of us at the monument next to the monument. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
516
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Posted - 2014.09.29 14:40:00 -
[13] - Quote
Many of you will remember ISD Eshtir who recently resigned from his position as ISD CCL (Forums moderation) Vice Admral. He also gave a statement on this matter. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
520
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Posted - 2014.09.29 22:51:00 -
[14] - Quote
Mike Azariah wrote:Caroline Grace sent me over here.
All caught up and yeah, I am gonna go ask some questions.
A LOT of your suggestions seem reasonable. From the simple redirects before it closes down to not closing it down at all but modifying the MOTD
If I get news, have news I am allowed to tell you I will be back.
btw, I liked the basque quote, even if I did have to use google translate.
m Thanks a lot!
Regarding notifications within the channels:
English: None at all French: None at all German: GM Bigglesworth replaced the motd at around 18:15 with a link to the translation of the OP Japanese: motd not updated (if google translate is right) Russian: Lonk to the translation of the OP by CCP Leeloo Chinese: motd not updated (google translate again)
Other Channels (didn't check all): None at all EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
520
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Posted - 2014.09.30 11:17:00 -
[15] - Quote
lachrymus wrote:There's a big red cross outside Jita 4/4 to mark the occasion - RIP language channels Image Another shot can be found here. Next to that I've also set a temprorary redirect from anything on my site to a notification page to raise the awareness of this. At least for the German language players, of which quite some visit the site every day. This is in effect only for 24 hours, so everything will return to normal there tomorrow. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
522
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Posted - 2014.10.01 07:07:00 -
[16] - Quote
Indahmawar Fazmarai wrote:"Espa+¦ol" population on Sep. 29th: 109 New "Spanish" population on September 30: 15 New "Casinos y furcias" population: 16 CONCORD population: 2 Noobs in all channels: zero Language channels succesfully consolidated into a wasteland.  The situation for German language channels is similar. Around 5 (rather even more) channels with German having the highest population (around 70 yesterday at prime time), Real Old German being next up (12 yesterday). And there already were some individuals that appear to envy that there are so many in the German channel. People's nature.  EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
533
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Posted - 2014.10.02 10:47:00 -
[17] - Quote
Solecist Project wrote:flakeys wrote:hope that they made a change that would hugely impact the veteran players as some kind of retaliation to their ignorance.
I got a LOT more then i asked for , that i can assure you. A lot more? What would that be? Did I miss anything? We can do much more, if we keep sticking together ... ... independent of the issue. Want to join in? I think he meant that veteran players got a lot more retaliations for their ignorance than he could hope for. And they did.
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Darkblad
Hilfe is like free Entertainment
540
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Posted - 2014.10.02 16:06:00 -
[18] - Quote
Zheng Hucel-Ge wrote:people are slowly trying to drain people away to their channel After something similar became apparent for the several german channels that got created ("the other german is fake, come and join ours!"), I proposed a feature to declare war against other chat channels (making owner, moderators and active participants legal targets for the same entities of the other cahnnel) to let the field of war decide who the real german channel is (in the german features & ideas forum section, sorry for the language barrier). Interesting times ahead. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
542
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Posted - 2014.10.02 16:57:00 -
[19] - Quote
Solecist Project wrote:Darkblad wrote:Zheng Hucel-Ge wrote:people are slowly trying to drain people away to their channel After something similar became apparent for the several german channels that got created ("the other german is fake, come and join ours!"), I proposed a feature to declare war against other chat channels (making owner, moderators and active participants legal targets for the same entities of the other cahnnel) to let the field of war decide who the real german channel is  (in the german features & ideas forum section, sorry for the language barrier). Interesting times ahead. Wasn't it obvious for you that this will happen? No offense intended, but this was completely predictable. I'm wondering about what you are thinking in these regards. Did you think you would own the only "legitimate" german channels? I totally expected that to happen. The players themselves will decide what channel their fotm is.
Still sort of like the idea of channels fighting each other, though. Maybe with Dojo's that allow more than two contestants some day.  EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
542
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Posted - 2014.10.02 18:18:00 -
[20] - Quote
Solecist Project wrote:Ewww dojos ... that's weak. And the idea of being teleported somewhere is totally un-eve.
Anyhow ... I would suggest doing proper meta wars, because it's pointless to do this ingame.
How do you make people aware of your channel? There might be some ways to create proper meta wars for that. But as I didn't have it open frequently since 2010 - Falcon's announcement just triggered my attention on that matter in general and the German chat especially - others should decide if and how they want to continue the fight(?).
The channel, Is not mine anyway. I just provide a way to join it (German) from my website - when opened with the ingame browser. Other than that I post a link when another well informed surprised player asks where the hell the German chat has gone. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
542
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Posted - 2014.10.02 18:43:00 -
[21] - Quote
Solecist Project wrote:So you basically don't actually try to advertise it at all? Depends on how you understand advertise in that context. One of the chat channels I'm active in, where people might ask the question I've mentioned above, is German Help. A chat that's still available from the channel list even for those that lack any kind of player created channels in there. Like rookies or veterans returning after a hiatus, wondering about the missing German in that list. With those occasions covered and "passive advertising" on my website, that's enough I guess.
And right now, there are 122 characters in German. Some of them also will spread the word. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
542
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Posted - 2014.10.02 19:24:00 -
[22] - Quote
Solecist Project wrote:Okay, so no advertising.
Sorry to tell you, but "passive advertising" does not exist and when you write this, you make me want to yell at you for being a clueless noob.
You're not advertising at all. Don't come at me with "that's your opinion", because it's not. It's a fact of the matter. What you're describing that you're doing isn't really advertising. You mention it. Woohoo. Calling that advertising is an insult to my brain.
Mate, if you wanna go to war ... you have to fight too. I saw that coming ... Don't waste your time telling others what to do, advertise yourself.
EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
Hilfe is like free Entertainment
542
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Posted - 2014.10.03 08:17:00 -
[23] - Quote
Hanazava Karyna wrote:There is no chance to get any reply with answers from CCP. This is what @erlendur aka CCP Explorer twitted to chinese player and to me http://i.imgur.com/t2hBK2k.pngWhat does that mean? We changed things. You can go home. - F <3 CCP Falcon announces, then goes this. Sooner or later, something might happen, now that Mike was involved and contacted CCP. As CCP obviously decides not to tell the Community wether or not they plan to do anything on this matter, but instead point to this thread, so be it. For me, it's a bad move, though. EVE Infolinks -+-áOld and new-áPortraits |

Darkblad
575
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Posted - 2014.10.09 07:43:27 -
[24] - Quote
Magnus Orly wrote:[b]EDIT: Ok...I noticed the channel still exists by writing the exact name of it...but does this now mean that some snotnose punk owns the channel? It means that a player created that channel, right. Not sure about that player's health or lifestyle, though - but I perfectly understand your concerns towards player created chat channels.
In hiatus, indefinitely
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Darkblad
578
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Posted - 2014.10.30 06:31:20 -
[25] - Quote
Vaari wrote:I want to report Suomi V2 channel. It is full of ancient amarr speaking pirates. They insult dark skinned minmatars, russian speaking heretics and they intend to invade the colony called Ukraine. There they plan to build "ovens" and produce "fertilizers" Wait, you mean that this issue didn't resolve by the removal of the language chat channels provided by CCP? People continue to use (2.) abusive, defamatory, ethnically or racially offensive, harassing, harmful, hateful, obscene, offensive, sexually explicit, threatening or vulgar language? The Terms Of Service are pretty clear on that matter. File a ticket and let CCP Customer Support handle it. It's still within the game, right.  Maybe they find someone who can translate the matter for them, in case it's in an unsupported language.
In hiatus, indefinitely
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Darkblad
Hilf Dir selbst in EVE
798
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Posted - 2015.03.17 17:45:38 -
[26] - Quote
Never forget
aka: prevent thread from getting locked automatically after 90 days of inactivity.
EVE Infolinks GÇó Mining Handbuch GÇó Colortags/Timer
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Darkblad
Hilf Dir selbst in EVE
799
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Posted - 2015.03.17 19:26:59 -
[27] - Quote
Trajan Unknown wrote:Why so much hassle for this channel thing? If you care as part of the community and never really had CCP interacting with the channel stuff why not keep doing the same stuff you did over the years? The "not officially supported" stamp sounds more like a law thing reasoning. For me personally it was always the best option to join an English community/channel/forum because the people that speak my native language (German) are not able to proper spell and type any more and since I am pretty much in love with my native language I rather use English in the internet than trying to understand the crippled sentences that most native speakers use. On top of that, I don-¦t like to limit me to my native language and therefore missing out on a lot of other people. Last but not least and this might sound a bit harsh, if you don-¦t speak basic English why are you playing online games? I understand that some eastern European countries are more orientated towards Russian and Russians of course too but so far I met a lot of Russians that speak good English.
tl:dr: do it yourself and keep the channels up The downsides of that were discussed thoroughly in this thread, and I also explained them here. Another negative effect: the official help channels get even more attention from trolls while there still is no sign of any bit of active moderation. No ISD presence (and no GM/CCP neither). That's what I experience in the German Help chat.
EVE Infolinks GÇó Mining Handbuch GÇó Colortags/Timer
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Darkblad
Hilf Dir selbst in EVE
799
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Posted - 2015.03.17 21:42:47 -
[28] - Quote
Trajan Unknown wrote:And regarding these so called "Help Channels" if CCP doesn-¦t have the manpower to maintain good service or service at all better shut them down because no service is way better than bad service. If I expect to have a moderated and working channel and get a pile of "insert sth unpolite" I am pretty disappointed at the very least. When I don-¦t see a channel this won-¦t happen and from what I experienced so far the community should have no problem to overtake the "Help Channel" duty. I mean there are entities in EvE that are existing to help new people out, to help everyone that needs help in this or that area and of course people that feast on those who seek help. So again, I don-¦t see any reasoning for official "Help Channels" if they can-¦t provide the service one expects from them. If some GMs from these countries volunteer to overtake channel moderation for some semi-official help channels CCP might consider that option but keeping these channels up while not be able to maintain the needed service/moderation is simply a bad move. But it's actually the case. For French, German, Japanese and Russian players, there's only help and recruitment channels of their language available in the list for new players. And as I stated above, there's no sign of moderation in the German Help. While me and many other players spend the majority of their time in game helping out those that ask questions or for advice, trolls can simply take over the channel as nobody has the right to mute such players. Creating support tickets for a GM to take a look often results in "sorry, there's currently no German language GM present", and the
Spam of this kind continues. Certainly also wrong answers on purpose and all the other funny bits. In addition, several (german language) players reported that their applications for ISD received no response for months. And ISD (STAR) members could help in such cases - if they don't get stuck in the english rookie help and help channels. I still wonder what the "in game support" for languages other than English is supposed to be, next to translations of the text which the client provides.
Also, with the new opportunities system, which removes all tutorials (also those for the career agents' missions) for the group of new players that have them, there are additional problems that new players experience.
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