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Cannibal0n
Caldari
Kannibals and Kittens
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Posted - 2006.08.11 00:45:00 -
[1]
Good day ladies and gentlemen,
I'm the new CEO of a hopefully up and coming young corporation. To be honest I feel completely out of my depth. I prefer the warm confines of my pod then the cold wooden table of the boardroom. I'm here to respectfully request advice as to the proper managment of a corporation. Anything you all could share with me would be greatly appreciated. I thank you in advance. Be safe out there.
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NATMav
F.R.E.E. Explorer
EVE Animal Control
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Posted - 2006.08.11 01:32:00 -
[2]
Use titles to set up access rights
Do not use individual roles
Do not give anyone you don't trust completely director/wallet/bpo/other valuables access
If you have someone you can completely trust, delegate duties to them to help you out & keep the corp happy if you aren't online. If your corp is spread over timezones, having coverage spanning those zones is a plus.
Do not recruit for the sake of recruiting, pick up pilots that can contribute
Rule with an iron fist (at least over the grunts), democracy rarely works well in EVE
Pretty much everything that applies to a corp in real life works in EVE. You don't give the new hire keys to the safe in accounting in the real world, so don't do it here. Common sense will get you a long way towards success.
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Cannibal0n
Caldari
Kannibals and Kittens
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Posted - 2006.08.11 01:36:00 -
[3]
Thank you.
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Jobie Thickburger
Gallente
Miner Guide to the Galaxy
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Posted - 2006.08.11 01:38:00 -
[4]
Welcome to the biggest headache of your life my young friend. Watch yourself, As its easy to get in over your head, And as much as I love to just sit back and Relax, Being a Corporate Executive has to keep you active and on your toes.
Expect the un-expected, As many have learned, Things only happen when you don't expect them.
There are many groups of Pirate scum out there that like to pick on the young and upcoming businesses, watch out for these, as they often don't give good reason for agressing you.
Have a plan of action for unfavorable situations. If your corp is ransomed, Are you going to pay? If your corp is attacked, Do you fight back yourself, or hire mercenaries to do the fighting for you? If your employees revolt, how will you handle it? Again be ready for the unexpected.
Don't burn bridges behind you. Everyone does this, And when they do is when they learn to regret things. A Ceo's greatest asset is sometimes the people he knowes.
Be true to your members. The corporation is there to support the members, and the Corp relies on the Members to keep it afloat. Having to many rules can cause members to revolt, Having not enough rules can cause chaos internally.
Have a desired memberbase. To many members without a good support structure can be insane.
Have a good support sturcture. Know your chain of command, Use them. If you try to do it all yourself, You will go insane. Your directors will become your greatest asset, as without them, you shall become overworked.
Follow the politics of the galaxy. This can be difficult, espically as things are constantly changing. Find who you feel holds your ideals, and move closer to their space.
Follow your heart young one, And keep your morals. Don't let your Members sway your decisions, But don't ignore them either.
Take care of yourself. You can do this, as I have faith in you. Even if your a member of the Capatilist Regime, Its the market that makes the world go round.
Good Hunting!
Jobie Thickburger
CEO, Miner's Guide to the Galaxy
Location: Magrathea
CEO - MGTTG
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Jonis Sinmaker
Valiant Retirement Home
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Posted - 2006.08.11 02:46:00 -
[5]
I think I can say I have plenty of advice to give for anyone who is starting out as a CEO. The key is trust and deligation....without this you will burn out quickly.
You must also be understanding of your members and don't accept mindless drones into your corporation....you want your people to feel they can give you input on things in the corporation...as they are a part of the corporation so if they aren't happy then your corporation will never last.
Take in all the good ideas your guys give you and use it to help your members feel they are a part of something instead of just a troop in the dark.
Be prepared to be the brokest member of your corporation  yeah it sucks but if you are a good ceo you will take care of your members before taking care of yourself...this ensures your members have a high moral and will give you the respect that is needed to have your members follow you into any situation you put your corporation in. Make sure you give them things to do that get's them involved with the corporation so they don't get bored and no longer have fun and fun is the key to keeping anything alive...if it's not fun people won't want to do it for long...unless the benifit outways the lack of fun.
just my 2 cents.
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Jobie Thickburger
Gallente
Miner Guide to the Galaxy
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Posted - 2006.08.11 03:21:00 -
[6]
 Originally by: Jonis Sinmaker
Be prepared to be the brokest member of your corporation yeah it sucks but if you are a good ceo you will take care of your members before taking care of yourself...
Hmmmmm I Didn't think to mention this, As I thought I was the only one...
It took winning a lottery for me to buy an Apoc, The corp comes first for the CEO. Take care of her, and She will take care of you.
CEO - MGTTG
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Cannibal0n
Caldari
Kannibals and Kittens
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Posted - 2006.08.11 05:36:00 -
[7]
Again I greatly appreciate all of your insight. I will take your words to heart.
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jokerb
Caldari
W R U
The SUdden Death Squad
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Posted - 2006.08.11 08:55:00 -
[8]
Have a focus, goals, set of ideas. Follow them and make sure your corpmates do as well.
Don't have a pirate in an industrial corporation for instance 
Do not freak out when you run across people like me in game
Good Luck and may your members become wealthy
and then fall prey to me and my friends 
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Ace Frehley
Minmatar
0utbreak
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Posted - 2006.08.11 12:00:00 -
[9]
Lock all your valuble bpoŠs so you cant be robbed ^^ Or atleast i would do it
BBCODE: |
Donga
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Posted - 2006.08.11 12:28:00 -
[10]
Edited by: Donga on 11/08/2006 12:28:33
Even if itŠs said a few times iŠll repeat...
- Keep anything above a value of 50 Mil locked.
- Anything thatŠs worth more than 200 Mil should be only in your hands, if it belongs to the corp.
- DonŠt ever invest your corps money, if youŠre not sure of the outcome. What you do in private with your own money is your problem. But corp money is sacred.
- Share your goals! Nobody wants to be a stupid drone. Tell them about the next three stages. Short biz, Midrange and Long Range dedication of your corp.
- Let them help decide the long terms. Sometimes ask for the med terms. Always decide the short terms only with your directors. Its corps decision where to go, its your how you do it. So you keep discussions to the needed limit, but stop discussing every single task.
- DonŠt lend anything to strangers, business partners, or new members. Everybody will understand, that corp assets are not to be dealt with easily. If not, stay away from him.
- Shake hands and agree on compromises. There will be a lot in your time being.
- Search for the good or bad guy equivalent in your corp, and get him to your side. Two peeps do one job much better than always one.
- Reward. DonŠt forget the T word. DonŠt forget, that thanking can never be too often, but quickly too less.
- Sometimes pay a favour from your own money. Let one guy, thatŠs hauling a lot for you, get a new cloaking device =r anything like that. You donŠt buy his gratitude, youŠŠre showing respect and saying thanks. But keep this a special occasion.
- Let members be rewarded in front of the corp. Why keep someones dedication silent?
Well, there is so much to think when dealing with people, that sometimes you can forget to deal with your customers. DonŠt let your internals eat all your time........and donŠt let the corp eat your play. This can frustrate even more. One of the reasons why many dedicated CEOs leave the game after building something nice.
Good luck with your venture.
Rugah
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John McCreedy
Caldari
Eve Defence Force
Ascendant Frontier
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Posted - 2006.08.11 13:01:00 -
[11]
Lock down all your BPos and keep at least 51% of the shares on yorself. This prevents someone from unlocking them without your approval.
Keep the bulk of your Corporations cash resvers on yourself. Check hangers regulary for items that aren't supposed to be there and be very, very careful who you trust. There are those that thrive on robbing blind, young Corporations and many fail within the first few months.
The biggest advice I can give is suround yourself with trusted people then delegate out tasks for them to deal with. It will take weight off your shoulders and allow you the chance to undock and do what your enjoy.
Make a Difference
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evistin
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Posted - 2006.08.12 08:08:00 -
[12]
There is a lot of advice I would agree here with and A lot of advice I disagree with as well. This is primarly boils down to your management Style.
I prefer an Open-Door Policy. Information is shared and discuss openly with as many people as possible. Assets are locked down from theft, but viewable to all (less the 200 million ISK items)
You are a leader of a Corp, People are going to look at you for your ability to lead, your skills as a player 2nd. Do not be scared of making a mistake, everyone knows you are only human. The Important thing is to learn from them and work to prevent them from happening.
Since I follow an Open-Door Policy, I Document as much as I can about various corp polices, reasons to a decision, various choices along the way.(Only in an Emergency, do I assume a Military style command)
If you are a working on a close-door system, You will probably be managing the corp yourself, as you know everything thats going on and no one else will.
Focus your energy on growing your corp, depending on how you run your corp, you may need 4 to 5 people or 20 to 30 people to make the corp a self-sustaining corp that can operate and make decisions without you.
Do not use the excuse that I am on a lot so I can watch everything. The moment you leave the game for 1 week, your corp is then a shell of itself then. The importance of delgation is mainly to reduce workload, but to also built trust and provide expreience to buddying leaders.
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The Multiverse Corporation-Training the next generation of Eve Officers.
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Roxanna Kell
Destructive Influence
Band of Brothers
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Posted - 2006.08.12 10:40:00 -
[13]
Originally by: John McCreedy
Lock down all your BPos and keep at least 51% of the shares on yorself. This prevents someone from unlocking them without your approval.
Keep the bulk of your Corporations cash resvers on yourself. Check hangers regulary for items that aren't supposed to be there and be very, very careful who you trust. There are those that thrive on robbing blind, young Corporations and many fail within the first few months.
The biggest advice I can give is suround yourself with trusted people then delegate out tasks for them to deal with. It will take weight off your shoulders and allow you the chance to undock and do what your enjoy.
take no advice from ^^
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Roxanna Kell
Destructive Influence
Band of Brothers
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Posted - 2006.08.12 10:40:00 -
[14]
Edited by: Roxanna Kell on 12/08/2006 10:40:08
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PanzerGrenadier
Caldari
Templars of Space
CORE.
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Posted - 2006.08.12 16:37:00 -
[15]
Plan, Plan, Plan, Plan.
How will the corp make money?
That I think is probally one of the most important parts of a corp. The corp must make income. It is your choice where that comes from.
One other thing that has worked VERY well with TOS (if you've got a couple of friends) is making the CEO an alt. We use a system here where we have 5 directors, one for each department. We work on a board basis, ie we vote on important corp matters. I can say that I have had nothing but success in using this method. Good luck!
-PG, TOS Director of Human Resources
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Shittake
RONA Deepspace
CORE.
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Posted - 2006.08.12 17:14:00 -
[16]
Here are some suggestions I can tell you from my experience:
(1) Don't overwork your members. This is a game that people come to after a long/hard workday for most. Ask that people work towards corp goals BUT let them have time to do what they want. The whole "working for corp" idea is good for some and not for others.
(2) Help your members. You gain the trust and loyalty of corp members by helping them out when things go bad for them. This can bite you when it comes to members who rely too much on this, so don't let yourself get abused, but you will find that this goes along way to surrounding yourself a good core group of people and it will be a great "selling point" down the road as you try to grow your corp.
(3) Have a vision. People like CEOs who have a vision of where they want things to go with the corp. So a vision like "The best pirate corp in Eve" or "The best mining corp in Eve" helps you attract people who are of like mind to your cause. As you grow your roles, involve them in the decision making process to realize that vision. You are not an island, not everything you decide should be gospel - take your member's opinions on issues into account when making decisions.
(4) Communications is key. Setup a forum somewhere and discuss things there. Many people with jobs have time to respond to forums out-of-game much better than when they get in-game. Setup a voice server. There are many smart folks who get their thoughts across better by saying them instead of writing them down. Voice servers also allow you to get to know people much better than any chat could do.
I hope this helps. Good luck at thejob of CEO, don't let it burn you out, and remember to delegate tasks to folks so that you have fun once in a while yourself.
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Wierd Beard
Imperium Technologies
Firmus Ixion
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Posted - 2006.08.12 23:45:00 -
[17]
Never had my *OWN* corp. But I have had to be the sole director in charge of IT for a period of time.
99% of the above advice is sound stuff. I only have 2 pieces of advice.
Archive this discussion (bookmark it) to look back on for future reference.
And MOST IMPORTANTLY!!!!!!
Relax.  Have fun. You have a unique opportunity to form a community of friends who want to work towards a greater goal. Enjoy the experience. It's alot of work, but it can be very gratifying. So just take it slow, don't burn yourself out, and make it fun for you and everyone.
Well...I guess that last point was more of a compound point   Just don't take CEOship too seriously. Take time off when you need it. Life is just a game afterall 
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Jalia Kovac
Placid Reborn
Placid Coalition
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Posted - 2006.08.13 05:43:00 -
[18]
A treasure trove of good advice here. Honour your word even if it takes you through difficult times. It's better to have earned the respect of your partners than to do them over for a short term gain.
► ► Placid Reborn Headquarters ◄ ◄ |
Jenson Cole
Red Dagger Fleet
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Posted - 2006.08.13 11:58:00 -
[19]
As a CEO when I formed my corp I did it with a group of people that I could trust through the gates of hell. These people became my support group to bounce ideas off of before I brought them before the corp.
If you have those type of people in your corp trust them and listen to them. An old saying 'the only dumb question was the one that was unsaid'
Delegate duties to those that you trust and to build trust in other corp duties begin delegateing small duties to other members. Maybe put someone in charge of organizeing a corp mining op and depending on there success reward them.
As someone said be prepared to be the one scrapping by to make ends meat. The first few months of establishing a corp will probably be your hardest. I suggest establishing a tax rate of 5% at the very minimum and 10% would be my recomendation because a corp needs to grow off of more than just donations and a corp needs to carry there own weight at some point.
Corp Assets: Hold the assets you value the most close. Only let your most trusted have access. If you have BPO's that you deem as irreplaceable hold on to them and if someone asks for the BPO (in the case you have a builder) give them a BPC.
Corp Wallet: Let this accumulate and do not use it or allow it to be used on frivilous transactions. Corp Wallet should be used to by assets that will benifit the corp as a whole not one or two people. The only thing I'd recommend useing Corp Wallet for are the following. BPO/BPC Purchase, Ore Purchases, Mercenary Hiring (If needed).
Keep a close eye on the Corp Wallet and keep in mind a safe amount you'd like to keep in the wallet at all times and set short mid and long term goals on how much isk you'd like to have the corp earn.
Corp Members: Build your membership slowly. Do not let your corp ballon up faster than you can keep track of it. Get to know members as they come in and develop a good core group. If you are growing at a rate where you can't personally keep track of members basic details you need to cap the membership until you get the neccessary help to move forward.
Allies are your Friends: Seek out friendly corps who are willing to help your corp out. This does not mean train up Empire Control 5 and seek to form an Alliance this means find people who can help you in asset aquireing or can get you deals at or under costs. My corp made a friend like this and now on average supplies us Battleships at 10 million isk under market price.
Centralize your Location: If you and your corp are working all over the galaxy try to centralize a location where it is convient to you and all your corp members. You can have multiple corp hangers but designate an office that is within a 10 jump radius of where your corp primarily runs from so they can come and deliver items such as ore and other supplies.
Have a Fall Back Plan: In times of War have plans in place for what your corp should do. Be it run to friendlier systems where you can get reinforcements or spread out your corp to the point that you force your enemies to find you. If they have to find you daily by keeping mobile you're going to cause them to commit more assets to the war to find you and in the long run cost them more isk to wage the war through the use of locator agents, probes and general costs to wage the war and you're preventing them from making isk as much as they're preventing you if they have to come find you daily.
Have Fun: While being a CEO can be a pain in the butt it can be lots of fun. If it gets to the point that day to day operation of running a corp is one massive headache and you dread logging in then you need to take a step back and assess where your corp currently stands and maybe change goals or the structure of the leadership.
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Sevarus James
Minmatar
Meridian Dynamics
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Posted - 2006.08.14 08:41:00 -
[20]
Edited by: Sevarus James on 14/08/2006 08:42:12
Lotta good stuff in here. As a CEO since 6/03 over a few very good corporations I'll add just this from the philosophical side of things:
Delegate when you can, take responsibility always, and make sure the vision you have for your Corp is embraced by those who join you.
Everything else is details.
Meridian Home page
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Updated Linux Desktop+EVE+EVE-TV |
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Warden Kell
Mirage Heavy Industries
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Posted - 2006.08.14 22:42:00 -
[21]
This is a good thread. Should be fleshed out, spiffed up, and put somewhere a little more permanent.
I am certainly going to take a long look at a lot of things said here.
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Hampstah
Chosen Path
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Posted - 2006.08.14 23:20:00 -
[22]
Wow, this should get stickied somewhere if it could. This is some amazing information for new corporation leaders.
The only advice I'll add even though it's already been stated, is to delegate delegate, delegate. It is bad to have corps reliant on only one person, you'll never have time to be out of the game. Our corp is run by multiple people that trust each other completely, so with a lot of overlap people can take breaks from game for extended time periods without the whole corporation crumbling.
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Beware Rodentz with Gunz
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Svanh Mickahl
Infinite Dreams Inc
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Posted - 2006.08.15 11:38:00 -
[23]
I am also a new CEO and was reading this thread, excellent post, however it seems to me the biggest advice was missed.
Make the corp FUN for the players. Let them feel like they are contributing and more than just a member of corp. Also set short term and long term goals. Gove the members something to strive for, let them accomplish something and show them how you are all growing together.
For limitless possibilities, you need Infinite Dreams
========================================================
Svanh Mickahl
CEO, Infinite Dreams, Inc.
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Juwi Kotch
Gallente
VIRTUAL LIFE VANGUARD
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Posted - 2006.08.15 11:51:00 -
[24]
Edited by: Juwi Kotch on 15/08/2006 11:51:52
You need to be dedicated. Being the CEO means to actually spend a significant time on boards, your website, or ingame corp management. Time you would spend otherwise differently in game. If you do not like to do that, but see it as an unwelcomed chore, odds are against you.
Additionally, you will spend a lot of time and ISK for things to help the corp out. Keep an operation running, prepay for major corp investments, help members in need. You will do a lot of that, and when you cannot contribute time nor ISK to that, odds are against you.
You will be the leader, members expect you to lead. You can delegate that only to some extend, in the end, you will have to decide. When you are of a hesitating nature, quick decisions are not your ballpark, odds are against you.
You need to be initiative, an ideas generating force. Your members will help you, but most are more of a consuming nature, waiting for you to tell them what to do. When you are used to getting guidance instead of generating guidance, odds are against you.
Members are particularly interested in individual recognition. They did something good for the corp, they achieved some major step in their achievement plans, they want to have that recognized. For them it is a major thing, for you it may be a minor detail. When you do not like to cater to details, odds are against you.
Juwi Kotch
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Synapse Archae
Amarr
Solarflare Heavy Industries
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Posted - 2006.08.16 16:53:00 -
[25]
I have only two pieces of advice which should cover everything:
1) Always give more effort to the corp then you ask back from each member.
2) Trust is the rarest commodity in eve. Trust as few people as possible, put secure containers with logs on everything else, and explain kindly why you cant trust anyone.
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http://oldforums.eveonline.com/?a=topic&threadID=349194&page=1Redo Fleets[/ur |
Noumena
the Organ Grinder and Company
Ascendant Frontier
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Posted - 2006.09.13 01:29:00 -
[26]
if you dont have goals, you'll go no where with your corp...unless ofcourse that is your goal.
now this doesnt mean that yopu should come up with some big elaborate plan and try and follow through with it. you will need to be adaptable. create smaller goals for your members to help you see through. these goals should be aimed at some larger goal which will give something back to the members. if your members feel they never accomplish anything, you wont be able to keep them.
everything you do should be aimed at empowering your members in some fashion. do not loose sight of who it is that is making your company work.
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Velios
M. Corp
Lotka Volterra
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Posted - 2006.09.13 09:58:00 -
[27]
* Recruit people that share the same values that you do.
* Recruit people that are sociable, and act like directors ought to act * even if they are not a director.
Reward / promote / delegate to people that show initiative and contribute to the corp mission.
* Get a teamspeak server, and use it as much as possible.
Good luck!
M.Corp BPC Packages |
Mitch Taylor
Caldari
Dark-Rising
Xelas Alliance
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Posted - 2006.09.20 11:08:00 -
[28]
Ok I have to reply as everyone is churning out the same old guff!
Alright things I agree with first..
1) Teamspeak
2) Use Titles not Roles
In addition to this... Have grand goals. Set Milestones to help your members understand where the project is at/going. Give feedback and reward excellent performance, punish poor performance.
And on the trust issue. When I formed my corporation it was just me and some old friends. After a while we decided to try to achieve something big so we needed to grow. At first people were scared of the risks and thought we may have spies/thieves etc. Sure enough after a few months someone stole from us, it devastated the corporation and I had a battle on my hands to allow recruitment to continue. In short we did begin recruiting again and we have found some of our best members since. Please trust people it is the only way your corp mates will ever feel part of the corp and loyal to the cause. Once they are loyal you my friend will have the best corporation ever!
Trust your corp mates...
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Lunarra
Paradox v2.0
Tactical Narcotics Team
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Posted - 2006.09.25 17:38:00 -
[29]
I think to start a corp its better to have it with good friends first then recruit "outsiders"
Also... LOADS of communication!
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Banlish
Di-Tron Heavy Industries
Knights Of the Southerncross
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Posted - 2006.09.27 02:59:00 -
[30]
I don't pretend to be the best CEO, but I have a large corp that is happy probably 99% of the time.
Here's what I've used:
1. Mining Op Have 1 day a week where the entire corp tries to get together and mine for the corp, this is especially useful in the early stages of your corp when your in empire. Try to get everyone to join in, this gets harder as you become multi-time zone so you can switch it from a few hours a week to a single all day event once a month.
2. Free Ammo Use the minerals from the corp 'mining op' for communal and 100% free ammo for any and ALL corp members. If you have a good bunch of people together people won't take huge amounts so that others can take some for thier own use. After all if you have well supplied corp members that don't have to go locate ammo and modules you'll have them spending more time missioning and ratting. In return that tax rate will bring in more isk, and it won't have to be very high to take effect.
3. Communal Ships Set these in a corp hanger for members that have been in the corp for 30+ days. A few industrials, a few barges, frigates, a cruiser or three and maybe a battlecruiser if your feeling really generous. Let your members use these for mining ops, limited ratting, defense, hauling, etc. etc. Sometimes it will pay dividends when you hold a corp mining op and someone is 40+ jumps away that's a hauler, yet in your corp communal hanger are a few industrials with even just basic expanders and cans.
4. Corp BPO's Get all the ammo's you can if your a new corp this will help out the results of the mining ops so your keeping more things internal and you can even get a manufacturing department founded at this stage.
5. Corp Ship Provisioning If you can get a producer that can even make a few of the basic cruisers, frigates, and industrials you can have the corp assuming the factory costs, and provide ships with the 'bring your own minerals' plan. Don't charge a ounce of profit, but help them get into higher ships. Better ships = more killing = more income from a low corp tax.
6. Corp Mineral buyouts The corp should buy most minerals at 5% below market if not even a little lower. This lets people make cash off the corp by selling in system instead of trucking it sometimes 10+ or even 40+ jumps away just to sell em off. The corp in a cash crunch can sell it's minerals at market value and make a small profit. This IS NOT TO BE USED TO GOUGE YOUR MEMBERS! They will realize if their being taken for a ride. It's so they can mine almost 24/7 and the corp has the minerals it needs for ammos, mods and ships to be sold at cost or on the open market to increase corp funds. If you want to make money, do it off the open market never try to do it off your members. The corp can obviously use it's BPO's to make a little extra items to sell on the open market if it needs a steadily increasing income outside of tax.
If you have the time, get yourself max refining skills. Then offer free refining to corp mates at your HQ. It might take a lot of your training times, but it really helps them get on their feet quicker financially and they will reward your skill training time with loyalty that can't be bought. And this works well with point 6 since they can send the ore to you in station through escrow and you can re-escrow the minerals back or 'buy them out' and just deposit ISK from the corp wallet right into thier own wallets.
These are all just starting things you can do, it can get very detailed very quickly but I totally agree with the above of "have corp goals"
I only would suggest you get forums of some kind and let your members vote and voice their opinion on those goals. More then a few times you'll find members give you options or ideas that you hadn't considered that give you access to a 100% free think tank of people that have the corps intrests at heart.
-Ban
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