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Author	Thread Statistics \| Show CCP posts - 1 post(s)
Doragee Minmatar Unknown Society	Posted - 2006.08.12 20:43:00 - [31] I know it...these CO T2 are a bit expensive to loose them on a regular basis... --
Xelios Minmatar Rampage Eternal	Posted - 2006.08.12 20:49:00 - [32] Originally by: Ichabod Dirange Whole story short, I lose a covert-ops ship as it crashes upon reaching a gate, logs back on asap but still find myself in a pod as someone just happened to pass by and shoot me down as I crash. Filing a reimbursement petition, waiting, a week goes by but since I'm deep in 0.0 with implants all I can do is log on, warp around some to make more safespots as I switch skills and log again. Moving in the pod alone is not an option. So I file a second petition under 'stuck', gets a reply that there is no way to speed up the que and is told to wait. So I wait some more, today for not replying to the message telling me to wait I get a message saying the petition has been closed. I check, there is no first or second petition left open and my attempt to contact the GMs is met with a autoreply that I'm put at the back of the line again. Why even bother with the pretences of a customer service when it's this horrible? So you filed 2 petitions, one in the wrong catagory in an attempt to speed up your response, and are shocked to find both of them got deleted? The wait time is so long because of people like you double filing petitions and creating a petition for every death that results from YOUR client being unstable (for whatever reason), only to be turned down a reimbursement. The new BFG.
Virida Mindstar Technology United Confederation of Corporations	Posted - 2006.08.12 21:14:00 - [33] Originally by: Doragee I know it...these CO T2 are a bit expensive to loose them on a regular basis... Maybe it depends, a buzzard was the first ship ever who killed me, under my first pvp run into 0.0 with a fleet of Imperium alliance, going up against bob. Someone in reikoku killed my cruicer... >.<
Mikal Drey Brutor tribe	Posted - 2006.08.12 21:17:00 - [34] hey hey Posting details of pettitions is lockable, against rules etc. flaming is also lockable and against the rules unless its constructive : so please consider that your pettition was in the wrong category and or subject to investigation. also posting a stuck pettition when your not actually stuck will just be deleted and your warned about stuff like this. everytime you pettition pause before you do it and think first : op says nothing about the reason or how his ship got destroyed. 20k + players and you expect to be seen to instantly . . stupid on soooo many levels. pettitions take time to deal with so try to be a little understanding and when its clear that their Customer service is lacking then feel free to bring it to pubic attention. Again, this isnt something thats posted so im sure that will get click lock calling someone an asshat is bannable for at least 2 reasons. dev's and GMs certainly break their own rules and could be pettitionable/bannable but common sense dictates against that course of action. On that note maybe you should do the same.
Zissou	Posted - 2006.08.12 21:18:00 - [35] If you crash to desktop then you have no legitimate grounds for reimbursement of virtual property - CCP cannot be held liable for client side 'problems', otherwise everyone would just be crying CTD and getting their ships back. If EVE fails and you lose ships due to server side problems etc etc, then maybe, maybe, you could have grounds for reimbursement. Until then, do what the rest of us do, take a deep breath and get yourself out of the situation you've found yourself in. Its character building and good experience. I'm sure you'll manage just fine.
Argenton Sayvers	Posted - 2006.08.12 21:20:00 - [36] You are right that the customer service is lacking, but not in your case. As several people have pointed out, you have filled a petition that is borderline (client crashes, but no warp to safespot etc) and one that is totally out of place (you are not stuck).
Ichabod Dirange Iscariot Enterprises	Posted - 2006.08.13 07:49:00 - [37] Originally by: Mikal Drey ...everytime you pettition pause before you do it and think first : op says nothing about the reason or how his ship got destroyed... Did you read the post at all? First paragraph, the actual angle of the shots fired I cannot tell you about since I wasn't even on the server when it happened.
Avon Caldari Black Nova Corp Band of Brothers	Posted - 2006.08.13 08:09:00 - [38] Edited by: Avon on 13/08/2006 08:09:41 You crashed, but someone managed to kill you? So, there was nothing wrong with the server? (Otherwise the other guy would have crashed too, right?) What are your grounds for petition? The Battleships is not and should not be a solo pwnmobile - Oveur
Cornelius Murphy Cutting Edge Incorporated RAZOR Alliance	Posted - 2006.08.13 08:14:00 - [39] Originally by: Lena Encompassed Dear: 'Original Poster' [x] Clueless Newbie [x] Loser [ ] AOL-er [ ] 12 year old [x] Troll [ ] Spammer [x] l337 d00d [ ] Flamer [x] Whiner [ ] Giant Purple People-Eating Wurm hate-activist [ ] Rabid Fanatic You Are Being Flamed Because: [ ] You posted a EVE sucks thread [x] You posted a personal attack against EVE staff [ ] You posted a Release Date thread [ ] You posted a Patch thread [x] You posted a whine thread [ ] You didn't post with your main [x] You posted an OMG The Sky is Falling thread [ ] You continued a long, stupid thread [ ] You posted a "YOU ALL SUCK" message [ ] You posted a my ship class sucks cry thread [ ] You haven't read the stickies [ ] You don't know which forum to post in [ ] You just plain suck [ ] You posted false information [ ] You donÆt respect the rights of the Giant Purple People-Eating Wurms In Punishment, You Shall, by the Grace of Gods and Fate: [x] Delete all your characters [ ] Give up your AOL Internet account [x] Actually post something relevant [ ] Read the faqing FAQ [ ] Go to your room with no supper [ ] Apologize to everybody on this forum [ ] Adopt a Giant Purple People-Eating Wurm [ ] Choke yourself on your tongue [ ] Suffer the wrath of the Banhammer [ ] All of the above In Closing, I'd Like to Say: [ ] Learn to play [ ] Get a life [ ] Never post again [ ] Can I have your stuff? [ ] Cry more n00b [ ] Cry me a river [ ] ItÆs fine, learn 2 play! [ ] O Rly??!! [x] All of the above Easily the best post I have seen in a long while. Can I borrow this too? Could come in handy ------------------------------------------
Otto Torivus Species 5618 Ascendant Frontier	Posted - 2006.08.13 08:22:00 - [40] Lots of free shuttles floating around tribute. Find one and fly out. Do it around down time you will get out, get to some place safer and be able to tell a neat story about how you evaded the jaws of death or some such. Can't belive some one would just sit in a pod for a few days waiting but its your dime have fun with it how ever you want. Time to kill a commie for Jesus
Dragon Sworn Caldari	Posted - 2006.08.13 08:55:00 - [41] OP, what would you have done if you did NOT crash and still got shot down out there? Stayed and filed a stuck petition? And Reimbursment petitions always takes time ... have you checked your regular e-mail for maybe some more info from ccp? Like something like this: Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. We will assume your issue has been resolved if we do not hear from you within 48 hours. ------
Bill Shankly	Posted - 2006.08.13 09:11:00 - [42] Quote: The wait time is so long because of people like you double filing petitions and creating a petition for every death that results from YOUR client being unstable (for whatever reason), only to be turned down a reimbursement. /sign so many people send 2345 petitions regarding some trivial problem and then wonder why its taking so long.
Ichabod Dirange Iscariot Enterprises	Posted - 2006.08.13 09:13:00 - [43] Originally by: Dragon Sworn OP, what would you have done if you did NOT crash and still got shot down out there? Stayed and filed a stuck petition? And Reimbursment petitions always takes time ... have you checked your regular e-mail for maybe some more info from ccp? Like something like this: Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response. We will assume your issue has been resolved if we do not hear from you within 48 hours. They wiped them all, there was nothing resolved in the reimbursement case. Am I not specific enough? If I was shot down I was shot down, this however is fubar since I wasn't even in the game. Then I'd pick my sorry ass up and move my pod to safe space, this is about the supposed workethics of GMs and the non-existant customer service. As for Avons comment, when I crashed I was alone in the system, when I logged back on I was in a pod having gotten shot down, which would indicate me not warping out upon losing connection as I should. Yes I logged back asap. If I recall correct I passed the shooters a few systems behind me and for them to having caught up with me disconnection has to have been very slow and my warping away non-existant. Not warping away when losing connection is something I begin to think has something to do with cloaks as this has been an issue in the past too.
Dragon Sworn Caldari	Posted - 2006.08.13 09:31:00 - [44] I would like to know why you are still sitting out there yawning in your pod? Is it some kind of protest or something? ------
Ichabod Dirange Iscariot Enterprises	Posted - 2006.08.13 09:50:00 - [45] Yep, can't really be assed to play a game where an empty system isn't stable enough to let me stay on the server, it's not like I had anything else going at the same time bogging me down on my end. Besides I'm a trader, market's working just fine regardless of where I am. It would however be nice to be able to meet up with customers once in a while and stay on for any duration. How much isk is a GTC these days? Thinking it might be time for me to stop paying for EVE.
Infinity Ziona Space Elves of Ragnoroth	Posted - 2006.08.13 10:01:00 - [46] The GM should delete the petition sinces its unrealistic and silly to expect to have a ship reimbursed because your computer crashed. Its not a CCP problem. As for the stuck petition, you should probably receive a warning for abusing it as you are not Stuck and your warned not to try to use Stuck petitions to jump ahead in the queue. Im sure part of the reason GMs are taking so long to respond is because of spurious petitioning of similiar player at fault / player being stupid petitions. I have a 2 billion isk Raven which I have been using for 3 months now, running L4 and warring and I have yet to have my client crash and I am running a crappy old 6600 vid card on a P4 1.8 gig system. EvE may be crap in some areas but its definitely not crashing at all on my system. 'The alliance should not be a solo contentmobile' - Albert Einstein
MysticNZ Brutor tribe	Posted - 2006.08.13 10:03:00 - [47] Even though the eve client crashed, I think you were stupid to enter 00 if you didn't want to loose implants. -=====-
Mikal Drey Brutor tribe	Posted - 2006.08.13 10:40:00 - [48] althought your ship went bye bye there will still be logs somewhere and from someone. when you crash of "logout" your ship will enter emergency warp and go to a ss somewhere in the system. a "lucky" passerby would not have seen your ship at the gate and if he did he would have needed to lock and fire at least one for the ship to remain in space (pvp timer rule*) but if you emergency warped away he would still have to had scanned for 3 minutes, warped to you, locked and killed you. If you died because someone happened to pass by you would still get a killmail ingame. also if you were in 0.0 and some dude shot your ship and your pod remained floating in space dont you think that your lucky to be alive. waiting for CCP to investigate this is very very reasonable. your OP DOESNT show how the ship died just that you say some passerby killed you but you dont know cause you were offline. . . . . i hiope your pettition was alot more detailed than that.
Lazuran	Posted - 2006.08.13 11:27:00 - [49] I bet that the customer service might improve a little if it wasn't for all the fanboys jumping into such threads, trying to find excuses for crashes and petitions taking ages, claiming that it's all the players' own faults and being downright insulting to the OPs. With such a horde of mindless addicts defending them, why would CCP have a reason to improve their customer service? It only costs them money...
Balklanac Freezoner	Posted - 2006.08.13 11:32:00 - [50] Everytime Ive been stuck I couldnt even log in with my main char, I would have to use an alt to file a petition. GM time response was great from 10-20 minutes, so I was really happy. --------- I would love to see a bounty pilot get some friend or an alt to pod them to collect the isk if that resulted in a two week delay before their 'personality' was uploaded to a new clone.
Ichabod Dirange Iscariot Enterprises	Posted - 2006.08.13 11:37:00 - [51] The killmail is sitting right there in my mailbox, which I assume is readily accessible to GMs, waiting for them but since I'm now at the back of the line again, if at all in the line anymore given my last reply I'm not sure the logs will be current enough to reveal anything. The guy who shot me down must've realized something wasn't right but I'd be hard pressed to think he would do anything but chuckle and tell me to stay out of their territory. End result given Zionas logic would be the same as my current sentiment, the complete scrapping of the petition system as there would be no situation where you ever deserved anything but what you got, regardless of circumstances. This duck is made of wood hence it's a witch.
DOGNOSH Minmatar SKULLDOGS	Posted - 2006.08.13 11:38:00 - [52] i am afraid so many factors can cause a crash EVE WINDOWS GRAPHICS drivers . . . list goes on and on from your AV to other background programs running to overheating of your PC i hope you get it resolved ========================================== stop moaning,give CCP a break
Ishquar Teh'Sainte Euphoria Released	Posted - 2006.08.13 11:46:00 - [53] Originally by: JoeKerr The scumsucker is located in the WH-JCA system in the 52-JKU constellation of Tribute region. I could come up and help u out of predicament l8r. I have instas to get u back to empire and i'll even bring u a ship, for the right price of couse. if this information is true .. i can say only: look at your map before you fly there - and maybe look in the forums and inform yourself about the regional politics. (hereby i mean the OP) tribute is a warzone. you flew into a definitly hostile region - lost your ship and are now complaining that you're "stuck"? ... ahem ... yeah .. i know .. tribute has some interesting spots with lots of people camping the gates ... but this isn't since yesterday - this is since a few weeks. but using scanner, map and a bit of patience should do the job. Intel 4tw!! ___________________ -Skellibjalla- Life is a garden of perceptions. Pick your fruit.
Arshes Nei Dark-Rising Xelas Alliance	Posted - 2006.08.13 12:06:00 - [54] I think the problem simply is that ccp cant see a difference between a connection loss caused by a crashing client, a crashing computer, windows, or you just pulling your network cable. All they see in the logs is that the connection to your client broke of. So if you get reimbursed for a shiploss caused by loosing the connection we can all see where this would be going now cant we? Also get over the idea that the GMs can see some sort of fraps movie of what happened to you, all they have are a few lines of text in some log. So they see your client loosing connection to the server, next they see someone popping your ship, they cannot reimburse you based on just that. I guess the only thing they could check for is wether your ship SHOULD have warped out when your client lost connection and why it didnt. If you where using instas for example you could have been very close to the gate, uncloaking you and maybe preventing you from automatically warping out(bumping into te gate not getting speed).
Mikal Drey Brutor tribe	Posted - 2006.08.13 12:31:00 - [55] when the client crashes you 99.9% of the time get a crash dump in the eve client folder. when you loose connection or log out you dont. maybe this should be needed for each crash related pettition. however, the client does some very weird things. and you can often be in space watching yor ship while actually being CTD... <--- more weirdness ive been having. it still doesnt mean that it should be brought to the attention of the forums as CCP constantly say "this isnt the place" click and waiting for your reimbursment in a pod in deep 0.0 isnt the wisest of decisions as IF they reimburse it will be placed into a station so i'd start the journey now.
Hllaxiu Shiva Morsus Mihi	Posted - 2006.08.13 13:13:00 - [56] Originally by: Avon What are your grounds for petition? Because cloaked covert ops ships decloak when you crash? --- Our greatest glory is not in never failing, but in rising up every time we fail. - Emerson
Ichabod Dirange Iscariot Enterprises	Posted - 2006.08.13 14:44:00 - [57] Edited by: Ichabod Dirange on 13/08/2006 14:46:14 Originally by: Hllaxiu Originally by: Avon What are your grounds for petition? Because cloaked covert ops ships decloak when you crash? It would seem that crashing while cloaked doesn't warp you away from the gate. Someone care to reproduce this? ;) As for Tribute being a warzone, here's a newsflash for you, I go to warzones all the time in my covert-ops, I trade there, I'm a wartime profiteer, that's what I do, did you think me oblivious to the state of 0.0? It's still not the point of the post, the point is GM services are no longer needed as they always toss you the 'our logs show nothing' if not as above flat out wipe your petitions. If they don't for you that means you're special.
Ikvar Sharks With Frickin' Laser Beams Mercenary Coalition	Posted - 2006.08.13 14:58:00 - [58] I once flew 43 jumps with no instas through hostile territory in a pod with a full set of high grade Slave implants and a load of 5% hardwirings and survived, so *******s you're stuck.
Ichabod Dirange Iscariot Enterprises	Posted - 2006.08.13 15:07:00 - [59] The GM established as much when he didn't grant me passage but that still doesn't explain how the reimbursement issue got wiped, it's not like I made two separate cases, I made sure to mention why I was filing a stuck petition, relating to the crash and my claims. Me being sick and tired of never getting a positive reply to any of my petitions is pretty much why I haven't been assed to move along.
Hllaxiu Shiva Morsus Mihi	Posted - 2006.08.13 16:01:00 - [60] Originally by: Ichabod Dirange As for Tribute being a warzone, here's a newsflash for you, I go to warzones all the time in my covert-ops, I trade there, I'm a wartime profiteer, that's what I do, did you think me oblivious to the state of 0.0? How were you planning on doing this profiteering if you can't dock at the stations? --- Our greatest glory is not in never failing, but in rising up every time we fail. - Emerson

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