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Author	Thread Statistics \| Show CCP posts - 1 post(s)
Ichabod Dirange Iscariot Enterprises	Posted - 2006.08.12 15:46:00 - [1] Whole story short, I lose a covert-ops ship as it crashes upon reaching a gate, logs back on asap but still find myself in a pod as someone just happened to pass by and shoot me down as I crash. Filing a reimbursement petition, waiting, a week goes by but since I'm deep in 0.0 with implants all I can do is log on, warp around some to make more safespots as I switch skills and log again. Moving in the pod alone is not an option. So I file a second petition under 'stuck', gets a reply that there is no way to speed up the que and is told to wait. So I wait some more, today for not replying to the message telling me to wait I get a message saying the petition has been closed. I check, there is no first or second petition left open and my attempt to contact the GMs is met with a autoreply that I'm put at the back of the line again. Why even bother with the pretences of a customer service when it's this horrible?
Ling Xiao	Posted - 2006.08.12 15:59:00 - [2] I gave up petitioning a long time ago. It's just a placebo to keep people quiet while they wait.
Tao Han Caldari Crucial Electronics	Posted - 2006.08.12 16:13:00 - [3] Quote: Filing a reimbursement petition, waiting, a week goes by but since I'm deep in 0.0 with implants all I can do is log on, warp around some to make more safespots as I switch skills and log again. Moving in the pod alone is not an option. Why not? Filing a Stuck petition just because you have bitten of more than you can chew is why your original petition is taking longer time. I say, grab your balls and move your behind out of there and stop hping for the GM's to save you.
Vincent Gaines	Posted - 2006.08.12 16:14:00 - [4] well, to be honest while a crash might call for a ship reimbursement, you decided yourself to fly into 0.0 with implants and took that risk... so I don't see how you're stuck.
Rabid Rocket	Posted - 2006.08.12 16:15:00 - [5] Get a corp mate or use an alt to bring a shuttle or frig to you. You could of course just pod yourself, having no implants is very liberating. At the moment they are stopping you from playing at all, hit the selfdistruct button and all your problems are solved.
Ichabod Dirange Iscariot Enterprises	Posted - 2006.08.12 16:35:00 - [6] Originally by: Tao Han Edited by: Tao Han on 12/08/2006 16:15:23 Quote: Filing a reimbursement petition, waiting, a week goes by but since I'm deep in 0.0 with implants all I can do is log on, warp around some to make more safespots as I switch skills and log again. Moving in the pod alone is not an option. Why not? Filing a Stuck petition just because you have bitten of more than you can chew is why your original petition is taking longer time. Alot of people do this similar things and thus the petition queue grows. You made a decision to move to 0.0 with your implants now you deal with it. Sorry about the crash but you should have to deal with this yourself. I say, grab your balls and move your behind out of there and stop hping for the GM's to save you. I don't use instas you asshat, I can handle myself just fine when the game doesn't give up on me. Learn to read before you comment, the first petition wasn't delayed, it was wiped.
Baldour Ngarr Artemis Rising	Posted - 2006.08.12 16:43:00 - [7] File a harassment petition against the doofus GM who closed your first one instead of dealing with it. ________________________________________________ "I tried strip mining, but I lost, and it's cold flying around in space naked."
Pimpja Caldari	Posted - 2006.08.12 16:49:00 - [8] Originally by: Baldour Ngarr File a harassment petition against the doofus GM who closed your first one instead of dealing with it. /signed
Doragee Minmatar Unknown Society	Posted - 2006.08.12 17:04:00 - [9] Well....sry to tell you: YOUR SHIP IS DEAD, YOU HAVE LOST EVE-ONLINE! GAME OVER INSERT COIN TO CONTINUE... Hell...even w/o instas a pod is able to sneak out of hostile areas easily... Ships are lost, more than yous, on a daily basis, EVERYWHERE...why is this specific loss that "special"??? Why should they (Customer Service) serve you 1st?? Crap...can i have your stuff?? --
Arkanor Gallente The Scope	Posted - 2006.08.12 17:20:00 - [10] You are NOT stuck. Stuck is when you cannot move, you can, but you are unwilling. Originally by: Ghosthowl WoW = hardcore paladins smashin dat face. Originally by: HippoKing I just cried, you know that?
babylonstew Caldari Caldari Scouting and Intel Group	Posted - 2006.08.12 17:27:00 - [11] funny thing is, even if you get your ship back, it aint gonna appear in space next to you, you going to have to fly to a station in your pod anyway, so why not stop farting about and go to a station now and buy a shuttle and quit whining Forum advice Linkage
Shaile Kalim	Posted - 2006.08.12 17:38:00 - [12] Honestly, I've been playing this game for little over a month now. Even I could get out of 0.0 relatively safely given time and effort... There is something called a scanner you know. Warp to say 200k from a gate or further, scan to see if it's camped. If not, proceed through. It's pretty easy tbh. Camps on the other side of a gate aren't really a problem as you can warp away easily before un-cloaking in a pod. Ya, sucks to lose an expensive ship. Stuck? I think not.
Zissou	Posted - 2006.08.12 17:44:00 - [13] Consider getting your pod to safe space a challenge. If you don't wish to accept the challenge, just self destruct and buy some new implants (don't fly what you can't afford to lose = don't use implants you can't afford to lose). At the moment you're just wasting your time and the GM's. You are highly unlikely to get your ship back if your client crashes.
Varelse Wiggin	Posted - 2006.08.12 17:46:00 - [14] The collective IQ of every dolt who posted in this thread has to be negative. He is unhappy because he lost his ship due to a faulty game, one that crashes to desktop now and then (mine has done it, as has a friends and other corpmates, so it's not isolated.) He wants the GMs to fix something that happened in their game, their game that he pays $15 a month to play. That means it should work properly. Stop being flamebaiting dolts, looks like half of you forgot to train "Reading Comprehension I"
Khemul Zula Amarr Imperial Academy	Posted - 2006.08.12 17:54:00 - [15] Actually most the other posts were right. #1. He is not stuck so that petition will fail. He needs to get to a station himself. #2. If he does get reimbursed he'll need to retrieve the ships either way. So sitting out in the wilderness crying about how unfair it is and who should do what to help isn't accomplishing anything. Do the petition in the correct manner and keep in mind that especially with the recent server crashes and lag issues that the GMs probably have a long list of petition to investigate. "Everytime you mine Veldspar God kills a kitten."
Braxaen	Posted - 2006.08.12 18:10:00 - [16] Originally by: Varelse Wiggin The collective IQ of every dolt who posted in this thread has to be negative. He is unhappy because he lost his ship due to a faulty game, one that crashes to desktop now and then (mine has done it, as has a friends and other corpmates, so it's not isolated.) He wants the GMs to fix something that happened in their game, their game that he pays $15 a month to play. That means it should work properly. Stop being flamebaiting dolts, looks like half of you forgot to train "Reading Comprehension I" Who's to say he actually crased anyhow? Maybe gate NPC's took him out while he was afk and he wants to complain until he gets his ship back? We all know he isn't getting his ship back anyhow, as a disconnect is pretty much impossible to prove it wasn't the end user just pulling his connection unless a ton of people on Eve go with him. "Don't fly what you can't afford to lose"
Doragee Minmatar Unknown Society	Posted - 2006.08.12 18:22:00 - [17] Originally by: Varelse Wiggin The collective IQ of every dolt who posted in this thread has to be negative. He is unhappy because he lost his ship due to a faulty game, one that crashes to desktop now and then (mine has done it, as has a friends and other corpmates, so it's not isolated.) He wants the GMs to fix something that happened in their game, their game that he pays $15 a month to play. That means it should work properly. Stop being flamebaiting dolts, looks like half of you forgot to train "Reading Comprehension I" And you, sir, stop being any kind of superior person as you are defintily NOT a kind of this: Is it impossible that his own computer caused that crash? And don't tell me plz "can't be, because it's running CS fine as WinWord, too...."! Maybe it was a fault within the client/server...well, he knows about some faults anyhow and here comes the clue: Don't fly anything you can't afford to loose...and don't fly where you aren't supposed to fly...it may get you in trouble!! Do you personally think that posting in forums would speed up his affords to get customer services to work faster? I highly doubt so... And on top of it: He made some very wrong conclusions on his own which aren't supposed by a player able to fly CO-frigs at all...as it was told before: He is not stucked, he can move but is unwilling to do so, because he may loose his precsious imps! Therefore filling a Stucked-petition will defintily not help him! And naming others as "asshat" doesn't help either...it just lead me to post in this thread as it it useless at all... --
Ja'kar MAFIA	Posted - 2006.08.12 18:29:00 - [18] wel i lost 2 ships 2 bug - lost a lot of iskns was toldthey could trace the bug so could notgiveme the hip back - I mea it took ages for a responce. ina game with such a high los they nedto sort it ou. it sinks!
Lena Encompassed	Posted - 2006.08.12 18:52:00 - [19] Dear: 'Original Poster' [x] Clueless Newbie [x] Loser [ ] AOL-er [ ] 12 year old [x] Troll [ ] Spammer [x] l337 d00d [ ] Flamer [x] Whiner [ ] Giant Purple People-Eating Wurm hate-activist [ ] Rabid Fanatic You Are Being Flamed Because: [ ] You posted a EVE sucks thread [x] You posted a personal attack against EVE staff [ ] You posted a Release Date thread [ ] You posted a Patch thread [x] You posted a whine thread [ ] You didn't post with your main [x] You posted an OMG The Sky is Falling thread [ ] You continued a long, stupid thread [ ] You posted a "YOU ALL SUCK" message [ ] You posted a my ship class sucks cry thread [ ] You haven't read the stickies [ ] You don't know which forum to post in [ ] You just plain suck [ ] You posted false information [ ] You donÆt respect the rights of the Giant Purple People-Eating Wurms In Punishment, You Shall, by the Grace of Gods and Fate: [x] Delete all your characters [ ] Give up your AOL Internet account [x] Actually post something relevant [ ] Read the faqing FAQ [ ] Go to your room with no supper [ ] Apologize to everybody on this forum [ ] Adopt a Giant Purple People-Eating Wurm [ ] Choke yourself on your tongue [ ] Suffer the wrath of the Banhammer [ ] All of the above In Closing, I'd Like to Say: [ ] Learn to play [ ] Get a life [ ] Never post again [ ] Can I have your stuff? [ ] Cry more n00b [ ] Cry me a river [ ] ItÆs fine, learn 2 play! [ ] O Rly??!! [x] All of the above
Ichabod Dirange Iscariot Enterprises	Posted - 2006.08.12 19:58:00 - [20] Wow, so many "special people" coming out of the woodworks, funny it is that the only one I can place as an actual player is the one expressing some sort of support. I take it the rest is someones jacked up second account in need of some forum fencing. Yes we all know you're badass and wouldn't stop a second from blowing yourself up and go about your business thinking nothing of it, you're just too cool for school, we recognize that. Now move away from my thread if you cannot acknowledge that the customer service provided is seriously lacking.
JoeKerr	Posted - 2006.08.12 20:12:00 - [21] The scumsucker is located in the WH-JCA system in the 52-JKU constellation of Tribute region. I could come up and help u out of predicament l8r. I have instas to get u back to empire and i'll even bring u a ship, for the right price of couse.
stoats	Posted - 2006.08.12 20:15:00 - [22] Great job flaming the person complaining about month long petition queues instead of the corporation that allows a month long queue for customer service. It's not like this game is free to play, they really need to be chewing through the queue at a quicker pace, especially considering all the "OH WELL, YOU SUCK" replies to said petitions.
Bhaal Minmatar M. Corp Lotka Volterra	Posted - 2006.08.12 20:16:00 - [23] As far as I'm concerned the OP has every right to file a stuck petition in his position. He's in this predicament because the game failed him... ------------------------------------------------ Current Hobby other than EVE My Hero
Khemul Zula Amarr Imperial Academy	Posted - 2006.08.12 20:25:00 - [24] But he isn't 'stuck'! He can get back, he just chooses not to. In 1 week's time he couldn't have a friend deliver a ship? Or navigate his way a few systems at a time? Or have a friend escort him back? How much are these implants worth and how much could you have made in one week? It is well known that customer service is slow. But would you all rather them just give out a reimbursement because someone claimed they should get one without investigating? No! You'd be here complaining about bad customer service is and how unfair it is. "Everytime you mine Veldspar God kills a kitten."
Doragee Minmatar Unknown Society	Posted - 2006.08.12 20:30:00 - [25] Originally by: Ichabod Dirange Wow, so many "special people" coming out of the woodworks, funny it is that the only one I can place as an actual player is the one expressing some sort of support. I take it the rest is someones jacked up second account in need of some forum fencing. Yes we all know you're badass and wouldn't stop a second from blowing yourself up and go about your business thinking nothing of it, you're just too cool for school, we recognize that. Now move away from my thread if you cannot acknowledge that the customer service provided is seriously lacking. Jepp...it's quite hard to check "Peoples & Places" and check who's online or not, isn't it....?? Oh, wait...i forgot...you can't play because you lost your ship... FYI...i'm actually played...right now online...a lot of hours (too many...) for today e.g.!! Still not answered: Can i have your stuff? --
Caleb Paine	Posted - 2006.08.12 20:33:00 - [26] Edited by: Caleb Paine on 12/08/2006 20:35:04 He's not stuck at all, he's just 'in a very bad spot to be', that's something completely different. Next thing you can petition the fact that you're being gatecamped so you can't get to your precious mining fields... Stop misusing the petition instrument for things which have nothing to do with a SERVERSIDE problem, if it's not serverside, it's not their problem. People who file clownesque petitions and then even have the gal to whine about how long it takes really takes it all, it takes so long because people like you petition the stupidest stuff. Sorry, had to say it. Also, REAL stuck petitioned get handled rather quickly, if it tunrs out to be something else than a real stuck petition they probably move it to the 'other' list, and possibly evne to the 'haha you got owned' list. ----------------- Death smiles at us all, all a man can do is smile back.
Val Erian Gallente Azure Horizon Coalition Of Empires	Posted - 2006.08.12 20:37:00 - [27] Now move away from my thread if you cannot acknowledge that the customer service provided is seriously lacking. If you don't agree with what I am posting than you can't post on my thread What till you find out at the most you will get your ship re imbursed and not the mods. Anyway while you are waiting you should really move out of 0.0, its silly to be out there in a pod!
Ikthorn Balhar Caldari LoneStar Industries Veritas Immortalis	Posted - 2006.08.12 20:39:00 - [28] Originally by: Ichabod Dirange Whole story short, I lose a covert-ops ship as it crashes upon reaching a gate, logs back on asap but still find myself in a pod as someone just happened to pass by and shoot me down as I crash. Filing a reimbursement petition, waiting, a week goes by but since I'm deep in 0.0 with implants all I can do is log on, warp around some to make more safespots as I switch skills and log again. Moving in the pod alone is not an option. So I file a second petition under 'stuck', gets a reply that there is no way to speed up the que and is told to wait. So I wait some more, today for not replying to the message telling me to wait I get a message saying the petition has been closed. I check, there is no first or second petition left open and my attempt to contact the GMs is met with a autoreply that I'm put at the back of the line again. Why even bother with the pretences of a customer service when it's this horrible? Hello Ichabod. While I can understand the frustration of losing a covert ops ship for a crappy reason such as the crash you mentioned, one thing you're not really grasping is that it is really not the GMs responsibility to reimburse you for your loss in this case. When you crash or log out for any reason, your ship will warp to a deep-space safespot and either disappear or stick around for 15 minutes (if you aggressed someone) until aggression timer stops. If your ship didn't do this, you were already in combat and tried to log to prevent the loss of your ship, and it didn't work. Tough luck. If it was indeed a crash, there are a number of reasons that could cause it, most of which are really not CCP's fault. The sheer number of hardware and software configurations out there make it impossible to determine why this happens, so your first petition for a reimbursement probably is not valid, unless you can reproduce it in a consistent basis, and can demonstrate that there is a valid bug with the client. You were not 'stuck', so your second petition is also not valid. You were not unable to move, you were simply unable to risk moving anywhere for fear of losing your implants. What you need to understand is that EvE is a risky game. Not because it can crash on you (which, in my case, it never does, even with two clients running simultaneously), but because low-sec or 0.0 space can be dangerous, and you must be prepared to lose your ship and implants, and not be all bent out of shape. Losing my implants (while an expensive loss), was the most liberating experience for me, since now I can pretty much do anything I want without thinking twice about the consequences. Please, don't blame customer support for not paying attention to your petition. By all accounts, it seems you shouldn't have submitted it in the first place.
Doragee Minmatar Unknown Society	Posted - 2006.08.12 20:39:00 - [29] Originally by: Val Erian What till you find out at the most you will get your ship re imbursed and not the mods. That made me smile a lot: A CO w/o Covert Ops Device T2.... --
Caleb Paine	Posted - 2006.08.12 20:42:00 - [30] I fly a Cov ops... I simply refuse to insure it because if I do and lose it the insurance guys will laugh hard when they send me my 2 mil :( ----------------- Death smiles at us all, all a man can do is smile back.

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