TheBlueFox
Perpetua Umbra
Interstellar Alcohol Conglomerate
0
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Posted - 2014.10.29 01:40:09 -
[1] - Quote
Hi! So, IAC is actually an alliance. One with a long and prestigious history at that. We don't do any bearing whatsoever. At this point we have only a handful of people keeping the name alive as it's very much a shell of its former glory. Tyrrax isn't involved in its current operations.
Currently the few that are active reside with HK. Your invasion however was not aided in any way by us through handing out siggy data. HK/BU/etc did all the hard work on their own (read: spies). There are only two people that have access to siggy's raw data and only one that has physical access to the server (that would be me).
We have a vested interest in our product to keep our clients confidence. We think it will be unfortunate that we might lose you as a customer due to our relations with those who decided to invade you, but I can assure you that we provided them no assistance. They don't even bother asking us for data because they're aware of our position in all of this. It would be foolish to throw away years of work and money spent (servers aren't free) just for something like that.
If you have any further questions regarding siggy or my alliance, I'll be more than glad to explain. |
TheBlueFox
Perpetua Umbra
Interstellar Alcohol Conglomerate
4
|
Posted - 2014.10.29 23:03:14 -
[2] - Quote
We quite value our transparency and I think the fact that we do not hide our presence when performing administrative functions or resolving issues speaks volumes. You may wish to consider the fact that we also have unrestricted access to all the data for everyone as it is in the end stored on our servers. Should we choose, we can go through it all at our leisure without anyone but us being aware of the fact. This is not something that is exclusive to our service either and is just inherent to trusting a third party with some data. Yet as it's clear, we elect not to go down that path. Why would we wish to discredit ourselves in such a manner when we can prune the SQL data at ease for example?
In the end, the only thing we hope to gain from you and your alliance is some ISK. After all, this is a paid service and we rely on that to keep things running and continue development. We maintain standards and do not go through client data unless we have been given access by them or are resolving issues as you just saw. When it comes to our product, we keep a completely neutral stance as such a role is key to maintaining the customer base that we have. Even HK, the entity with which we are most active, does not receive a discount on siggy and pays in full to maintain service.
As for the password authentication thing, seeing as I'm not the developer (my responsibilities primarily lie in the hardware side of things), I unfortunately cannot answer that question for you. |