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Thread Statistics | Show CCP posts - 5 post(s) |
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CCP Habakuk
C C P
C C P Alliance
1081
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Posted - 2014.11.10 10:56:58 -
[1] - Quote
Thank you for you reports. Unfortunately we are unable to reproduce this so far. It would be great if you could try to run logserver and attach the log to a bug report, maybe we can see the problem there. Any other details could also be helpful.
CCP Habakuk | EVE Quality Assurance | Team Gridlock
Bug reporting | Mass Testing
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CCP Habakuk
C C P
1081
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Posted - 2014.11.12 13:17:37 -
[2] - Quote
Very interesting. Daniel Jackson and elitatwo: Is sound still missing for you on Singularity after today's patch? Does it help to clear and/or settings?
CCP Habakuk | EVE Quality Assurance | Team Gridlock
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CCP Habakuk
C C P
1081
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Posted - 2014.11.12 17:28:50 -
[3] - Quote
elitatwo wrote:Nope, after clearing both the launchers and the client caches I still don't have any sound.
I am however hesitant to reset my settings.
Could you try to rename your settings folder? This will reset your setting, but you can switch back to the old settings afterwards by switching the folders. You can find some information where the folders are stored at this Evelopedia page.
CCP Habakuk | EVE Quality Assurance | Team Gridlock
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CCP Habakuk
C C P
1081
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Posted - 2014.11.12 19:13:09 -
[4] - Quote
elitatwo wrote:CCP Habakuk wrote:elitatwo wrote:Nope, after clearing both the launchers and the client caches I still don't have any sound.
I am however hesitant to reset my settings. Could you try to rename your settings folder? This will reset your setting, but you can switch back to the old settings afterwards by switching the folders. You can find some information where the folders are stored at this Evelopedia page. Okay that did it. Sound is back up again but now I have to put everything back to how is was. Thank you for your help! Update: CCP Habakuk, if you are interested in the logfile, I have uploaded the two most recent logfiles at EVE Files: http://eve-files.com/dl/270987
The logs show how the "old" setting make the SiSi client crash.
Thank you! I will dig deeper into the logs and settings tomorrow.
CCP Habakuk | EVE Quality Assurance | Team Gridlock
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CCP Habakuk
C C P
C C P Alliance
1082
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Posted - 2014.11.13 14:51:20 -
[5] - Quote
PanicMan wrote:Here is my behavior, how I reproduce it every time, even after the Patch yesterday:
- After resetting all the settings, the sound was ok.
- Then I restored manually all my settings, not with file, but hit escape in the game and set every setting back.
- After changing the language settings to German, important names in English, Audio Voice in English, the client wanted to restart, and then the sound was gone again. Changing language back to English and remove the Voice in English didn't help.
This is indeed the problem and it is already on the way of getting fixed. Seems like we identified the problem at about the same time. :)
Thanks to all contributors to this thread! You're awesome!
CCP Habakuk | EVE Quality Assurance | Team Gridlock
Bug reporting | Mass Testing
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