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Tranquility outtage caused by network issues

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kieron	Posted - 2006.08.29 16:03:00 - [1] The ISP servicing the connection to Tranquility and the MyEVE pages is undergoing difficulties. CCP and our ISP are aware of the issue and awaiting a full restoration of services. In the interim, we apologize for the difficulties and lost play time. kieron Community Manager, EVE Online

Andrue Amarr	Posted - 2006.08.29 16:04:00 - [2] Originally by: kieron The ISP servicing the connection to Tranquility and the MyEVE pages is undergoing difficulties. CCP and our ISP are aware of the issue and awaiting a full restoration of services. In the interim, we apologize for the difficulties and lost play time. Good time to get home from work then :-/ Oh well - I have housework I ought to do anyway. -- (Battle hardened miner) [Brackley, UK] WARNING:This post may contain large doses of reality.
Angry Sheep Amarr Aur0ra	Posted - 2006.08.29 16:04:00 - [3] happens to me when I don't pay the bill!! It's a Dog eat Dog World out there and I'm wearing Milky Bone underwear
DazWozUK Caldari Syntax Error	Posted - 2006.08.29 16:07:00 - [4] Crickey, how many petitions have CCP had in August then?? Must be in the 10's of thousands with all the probs recently.
Bhaal Minmatar M. Corp Lotka Volterra	Posted - 2006.08.29 16:14:00 - [5] Quote: The ISP servicing the connection to Tranquility and the MyEVE has implemented a new queue system... ------------------------------------------------ Current Hobby other than EVE My Hero
schurem Anarchy Inc. Confederation of Independent Corporations	Posted - 2006.08.29 16:16:00 - [6] Man i hope my faction fitted mach is still there when i get back, i was just about to start pwning a bunch of mission rats <<<< No Boundaries, No Fences, Fly Free* Or Die Trying* >>>> Typhoon for the win. Nastier than whats faster, faster than whats nastier!
Jim McGregor Caldari	Posted - 2006.08.29 16:18:00 - [7] CCP, How to tell if your hamster is hibernating. --- Eve Wiki \| Eve Tribune \| Eve Pirate
Alexis Machine Minmatar Gypsies	Posted - 2006.08.29 16:19:00 - [8] Originally by: Bhaal Quote: The ISP servicing the connection to Tranquility and the MyEVE has implemented a new queue system... Nice.
Bhaal Minmatar M. Corp Lotka Volterra	Posted - 2006.08.29 16:25:00 - [9] Originally by: Jim McGregor CCP, How to tell if your hamster is hibernating. Damn, I wonder how many hibernating hamsters I flushed down the toilet when I was a kid... Maybe I should not have kept them in the cold dark basement... ------------------------------------------------ Current Hobby other than EVE My Hero
GoldHorn Venture Capital Incorporated	Posted - 2006.08.29 16:26:00 - [10] Who will kieron blame next? Solar wind maybe?
Kamduis Caldari Carbide Industries	Posted - 2006.08.29 16:34:00 - [11] Makes sense. Friend of mine asked me if I was having issues with the internet since alot of her european players on her Guildwar servers are having huge lag issues, disconnects and such but seems the US/Canada players are having problems. (since the servers are in the US)
Big Pick	Posted - 2006.08.29 16:35:00 - [12] As soon as the servers went down I began running network diagnostics. Immediatley I was recieving ICMP "Destination Unreachable" errors from a downstream AT&T WorldNet router. It is highly unusual for a connection attempt to be terminated that early on and this idicated that something had gone severely wrong. All attempts to track the source of the problem lead to routers registered to the RIPE corporation based in Amsterdam. Like others, I have also been experiencing disconnects the last few days. I have never experienced a disconnect from EvE before yesterday when I had three in the period of 10 minutes, and two more later on. On a hunch, I have been monitoring my connection to Tranquility since the server came back up and I do have a very high packet loss rate. I do not know the exact point downstream where this loss is occuring since I am only tracking the TCP protocol, but I assume its at the same routers that went dead earlier.
Reaper Man Cirrius Technologies O X I D E	Posted - 2006.08.29 16:38:00 - [13] Exactly the same disconnect problem as I have.
echira Firmus Ixion	Posted - 2006.08.29 16:46:00 - [14] You need to change the topic to "Somebody stole our intarweb!!!111" Originally by: Oveur No, I was just kidding, I take it all back.
Jim McGregor Caldari	Posted - 2006.08.29 16:50:00 - [15] Originally by: echira You need to change the topic to "Somebody stole our intarweb!!!111" Sadly, everytime they try to joke, people accuse them of not taking things seriously... --- Eve Wiki \| Eve Tribune \| Eve Pirate
NOObbody Dusk and Dawn	Posted - 2006.08.29 17:16:00 - [16] Edited by: NOObbody on 29/08/2006 17:16:50 The server crashes are caused by network issues? zOmg, who would have ever thought that?
TricksR4Cats	Posted - 2006.08.29 17:25:00 - [17] has it just happened again??
Devious	Posted - 2006.08.29 17:43:00 - [18] Originally by: kieron The ISP servicing the connection to Tranquility and the MyEVE pages is undergoing difficulties. CCP and our ISP are aware of the issue and awaiting a full restoration of services. In the interim, we apologize for the difficulties and lost play time. No i dont think so, apology NOT Accepted, we would like some Damn Refunds for playtime missed due to the badly coded unicode patch and now your isp not providing sufficent quality of service. Sick of standing in line waiting with the other players this game is going further down the SWG hill everyday.
Kerfira	Posted - 2006.08.29 17:49:00 - [19] Originally by: Devious No i dont think so, apology NOT Accepted, we would like some Damn Refunds for playtime missed due to the badly coded unicode patch and now your isp not providing sufficent quality of service. Sick of standing in line waiting with the other players this game is going further down the SWG hill everyday. Oh, stop whining! CCP can not be held to blame for this...
Amphira The Golden Goose	Posted - 2006.08.29 17:52:00 - [20] Originally by: Devious No i dont think so, apology NOT Accepted, we would like some Damn Refunds for playtime missed due to the badly coded unicode patch and now your isp not providing sufficent quality of service. Sick of standing in line waiting with the other players this game is going further down the SWG hill everyday. Want some cheese?
Mistress Suffering Einherjar Rising Dusk and Dawn	Posted - 2006.08.29 17:57:00 - [21] Sniff. But my poor drones. Forever lost in the blackness of space. Cry for their poor unanswered screams.
Emperor Dread	Posted - 2006.08.29 18:02:00 - [22] Im still waiting on a skill being fixed ,as it reset when clone jumping ,, ccp must be very busy with pertitions as i still havent had any reply about what they are doing to restore the skill and what they will do about the 14DAYS! ive lost from training another skill . As if we dont have enought to do with skill training takeing as long as it does , it is soul destroying when 27day skills reset and you have to do them all over again!
Ralgur	Posted - 2006.08.29 18:40:00 - [23] Originally by: NOObbody Edited by: NOObbody on 29/08/2006 17:16:50 The server crashes are caused by network issues? zOmg, who would have ever thought that? Uh, no. It's not very likely that network issues would cause a server crash... Downright impossible actually. However it would be the cause of the many disconnects people are experiencing. This whole "world's biggest universe" thing is all well and good, but frankly I'm sick of the lag. Break the server up into shards. I doubt this is a popular idea, but darn it, I'm tired of crappy performance.
Onin Ra Trail of Tears	Posted - 2006.08.29 19:03:00 - [24] Edited by: Onin Ra on 29/08/2006 19:06:43 Edited by: Onin Ra on 29/08/2006 19:03:28 goddamn forum ate it, for crying out loud. The guy who said something about refund, is damn right. Its not about money, its about freaking service we are paying for and are not getting it. You fanbois starting to get on my nerves: Ohhh, its noy their fault. Ohhh, but it happens once a year. Ohhh, im sure they will get it fixed soon. Ohhh, but you have to understand it! shut the hell up. --- First pvp expirience in eve is alot like having first sex, you have absolutely no idea what you are doing, but it is exciting and one way or another its over way too fast.
Mithrantir Ob'lontra Gallente Ixion Defence Systems The Cyrene Initiative	Posted - 2006.08.29 19:52:00 - [25] Originally by: GoldHorn Who will kieron blame next? Solar wind maybe? Cisco has used the cosmic radiation as an excuse of one of their devices going faulty (in my company). So why not? Originally by: Big Pick As soon as the servers went down I began running network diagnostics. Immediatley I was recieving ICMP "Destination Unreachable" errors from a downstream AT&T WorldNet router. It is highly unusual for a connection attempt to be terminated that early on and this idicated that something had gone severely wrong. All attempts to track the source of the problem lead to routers registered to the RIPE corporation based in Amsterdam. What you saw means that BGP peers (routers of connected AS) have been notified of this network unavailiablity and had marked the route as unreachable. This info has been injected in the interior routing protocol (as it should be) thus you took that response that early in your traceroute. ------- Nobody can be exactly like me. Even I have trouble doing it.
Loyal Servant Caldari Cornhole Inc. The SUdden Death Squad	Posted - 2006.08.29 20:26:00 - [26] EVE-Offline.... :) Between crashes, bugs, crashes, network issues, crashes, bugs, EXCUSES, and the list goes on.... I don't know what to think. I am generally patient, since I am a programmer myself. I know it's hard... CCP, remember the new cluster installation? Remember that you made it a free-for-all settings all systems to 0.0 and gave everyone a crapload of isk? I was fighting a damned dreadnaught in tash-murkon prime, and it was fun? TEST THAT WAY FOR CRYIN OUT LOUD! This way, we dont have SERVER CRASHES TO HELL! THINK about it.... you got it right once! make it APPEALING to test! Then we wont have 'official server crash thread' nonsense like this. Cornhole, Inc. - Cornholeing eve one system at a time. Member, The Sudden Death Squad [TSDS]
Miss Overlord Gallente Garoun Investment Bank	Posted - 2006.08.29 23:17:00 - [27] Originally by: Big Pick As soon as the servers went down I began running network diagnostics. Immediatley I was recieving ICMP "Destination Unreachable" errors from a downstream AT&T WorldNet router. It is highly unusual for a connection attempt to be terminated that early on and this idicated that something had gone severely wrong. All attempts to track the source of the problem lead to routers registered to the RIPE corporation based in Amsterdam. Like others, I have also been experiencing disconnects the last few days. I have never experienced a disconnect from EvE before yesterday when I had three in the period of 10 minutes, and two more later on. On a hunch, I have been monitoring my connection to Tranquility since the server came back up and I do have a very high packet loss rate. I do not know the exact point downstream where this loss is occuring since I am only tracking the TCP protocol, but I assume its at the same routers that went dead earlier. if RIPE corparation is to blame is anyone in that country willing to go and cut their plugs off so the game is routed somewhere else This might resolve the frustration of 1000s of eve players. Also a mail to RIPE showing what a good game eve is might encourge them to upgrade their connection to be as fast as possible
Reincarnator Amarr Brute Force Missions inc	Posted - 2006.08.30 01:01:00 - [28] Originally by: Loyal Servant EVE-Offline.... :) Between crashes, bugs, crashes, network issues, crashes, bugs, EXCUSES, and the list goes on.... I don't know what to think. I am generally patient, since I am a programmer myself. I know it's hard... CCP, remember the new cluster installation? Remember that you made it a free-for-all settings all systems to 0.0 and gave everyone a crapload of isk? I was fighting a damned dreadnaught in tash-murkon prime, and it was fun? TEST THAT WAY FOR CRYIN OUT LOUD! This way, we dont have SERVER CRASHES TO HELL! THINK about it.... you got it right once! make it APPEALING to test! Then we wont have 'official server crash thread' nonsense like this. /me points to the test server Quote: You will never quote this sig! QFT
Baldour Ngarr Artemis Rising	Posted - 2006.08.30 05:58:00 - [29] Originally by: Onin Ra The guy who said something about refund, is damn right. Its not about money, its about freaking service we are paying for and are not getting it. If it's not about money, stop talking about money... .....and if you're not happy with the service you pay for, don't pay for it. Door's over that way. Close it behind you, please. ________________________________________________ "I tried strip mining, but I lost, and it's cold flying around in space naked."

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