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Announcement:Rhea Macintosh Issues

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CCP Falcon 9878	Posted - 2014.12.09 10:01:48 - [1] - Quote The Rhea release has been successful deployed! The Rhea release brings a long list of changes to the world of EVE Online, including User Interface updates, new exploration content, 101 new wormhole systems, manual flight control, changes to cloning mechanics and a new opt in beta starmap that we're looking to gather feedback on! For more information on the Rhea release, and to see a full list of features, take a look at the Rhea release page, and read more about what's coming in CCP Seagull's "Coming to EVE in the Rhea release" dev blog. For a full and detailed breakdown of changes please see the patch notes for Rhea. Please provide details of any issues you encounter with the mac client in this thread. For issues relating to the PC build of Rhea, please see this thread, and please leave general feedback regarding the Rhea release here. CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3

Ian Blackbird Industrie und Handels Konsortium Tribunal Alliance 1	Posted - 2014.12.09 13:42:54 - [2] - Quote The Multiboxing-Client-Quit-Freeze-Bug is still there. Absolutely reproducable and immanent since 5(?) Expansions now. Often Mentioned here - nothing happened Patchwise - it's starting to get rediculous. Try it yourself: - Open at least 2 EVE Online Clients on OS X with the EVE Online Launcher - Quit one Client via "Escape" and the "Quit" Button, so that the other EVE Client get's focused. - See the Other EVE Client Freeze until you Force-Quit it. Workaround: Prevent the Other EVE Client from getting Focus after quitting the First one (For Example by bringing some other App to Front before quitting one EVE Client). Hell, can it be that Complicated to get one Guy figuring this out and PATCH THAT SH...iney little Issue? Back to Work! To stay positive: The new Starmap, PBR and UI/Icons are hilarious! Good Expansion!
Selena Cadelanne Center for Advanced Studies Gallente Federation 2	Posted - 2014.12.09 17:16:31 - [3] - Quote confirming previous post is spot on. issue is annoying as hell, please fix :)
Tahnil Sirius Fleet AXIOS. 54	Posted - 2014.12.09 18:53:28 - [4] - Quote Ian Blackbird wrote: The Multiboxing-Client-Quit-Freeze-Bug is still there. GÇª Workaround: Prevent the other EVE Client from getting focus after quitting the first one (for example by bringing some other App to front before quitting an EVE Client). There is a second workaround: kill the client via ALT-CMD-Esc. I think this is easier. --- Another issue: the graphics are broken as soon as I resize the BETA starmap.
Gandin Grothe UK Corp RAZOR Alliance 0	Posted - 2014.12.09 18:57:09 - [5] - Quote Ian Blackbird wrote: The Multiboxing-Client-Quit-Freeze-Bug is still there. Absolutely reproducable and immanent since 5(?) expansions now. Often mentioned here - nothing happened patchwise - it's starting to get rediculous. Try it yourself: - Open at least 2 EVE Online clients on OS X with the EVE Online Launcher - Quit one client via "Escape" and the "Quit" button, so that the other EVE Client get's focused. - See the other EVE Client freeze until you force-quit it. Workaround: Prevent the other EVE Client from getting focus after quitting the first one (for example by bringing some other App to front before quitting an EVE Client). Hell, can it be that complicated to get one guy figuring this out and PATCH THAT SH...iney little Issue? Back to work! To stay positive: The new Starmap, PBR and UI/Icons are hilarious! Good Expansion! This only happens to me if I use the launcher to open two instances of eve. If I open a second or third client with a clone made by Eve clonemaker second or third instance doesn't freeze when I quit the first.
Tahnil Sirius Fleet AXIOS. 54	Posted - 2014.12.09 19:38:11 - [6] - Quote Tahnil wrote: Another issue: the graphics are broken as soon as I resize the BETA starmap. I think this might be a more general problem. When I resize a ship preview window, I also get broken graphics.
Vincent Athena V.I.C.E. 3010	Posted - 2014.12.09 19:55:57 - [7] - Quote Tahnil wrote: Ian Blackbird wrote: The Multiboxing-Client-Quit-Freeze-Bug is still there. GÇª Workaround: Prevent the other EVE Client from getting focus after quitting the first one (for example by bringing some other App to front before quitting an EVE Client). There is a second workaround: kill the client via ALT-CMD-Esc. I think this is easier. --- Another issue: the graphics are broken as soon as I resize the BETA starmap. A third workaround is to use clones made with the clonemaker. I typically run three clients of clones and have no issue quitting any one. http://vincentoneve.wordpress.com/
Tahnil Sirius Fleet AXIOS. 54	Posted - 2014.12.09 20:39:55 - [8] - Quote My client seems to crash when I open my industry window, tab "Jobs".
Frightstar Rolling Static Gone Critical 0	Posted - 2014.12.10 00:46:30 - [9] - Quote im finding the game to be incredibly slower then it was running under pheobe and i run with all settings at the absolute minimum before and after the patch anyone else finding the same thing?
Ian Blackbird Industrie und Handels Konsortium Tribunal Alliance 1	Posted - 2014.12.10 08:13:12 - [10] - Quote Vincent Athena wrote: Tahnil wrote: Ian Blackbird wrote: The Multiboxing-Client-Quit-Freeze-Bug is still there. GÇª Workaround: Prevent the other EVE Client from getting focus after quitting the first one (for example by bringing some other App to front before quitting an EVE Client). There is a second workaround: kill the client via ALT-CMD-Esc. I think this is easier. A third workaround is to use clones made with the clonemaker. I typically run three clients of clones and have no issue quitting any one. I've read about those workarounds. Nice to see, there are several of them. But C'mon! I either have to use some Third-Party-Tools or Force-Quit to prevent the clients from freezing?To workaround an issue known for about half a year now? If i use the official CCP-Launcher the clients are freezing? I stick to it: it's starting to get ridiculous!
Aya Hikage 256th Shadow Wing The Sinful Legion 0	Posted - 2014.12.10 14:01:09 - [11] - Quote Speaking of multiboxing in Rhea, , I was multiboxing when one of my toons suddenly froze. I mistakenly force-quit the toon that was still working, and then force-quit the frozen one. I then tried to log back onto the game on the toon that froze first, but it would not do anything (I was told that the game showed that toon was still logged in). So I tried to log in with a different toon. The game would load, but everything was black (and my computer seemed to be a little slower). I had no graphics I deleted my cache and tried to log in, everything was still black. I deleted and reinstalled the game client, everything was still black. Ugh.
Quetz Alkoatl The Scope Gallente Federation 7	Posted - 2014.12.10 18:56:35 - [12] - Quote Hello pilots, I have few issues with Rhea. 1. Selected item window icons changes size by themselves. It happens very fast so sometimes instead of warping to or approaching you accidentally press remove target or orbit icons. Below is a screen shot of how Select window looks after and before. https://www.dropbox.com/s/0gr2k85yl1cazya/Screen%20Shot%202014-12-10%20at%2020.37.13.png?dl=0 2. Every now and then I freeze and get an error report : Exception raised. Unhandled page fault on read access to 0x0000000c at address 0x918a7740. Would you like to create a crash report? After that I have to force quit the client. This only happens on CIDER client. 3. Oh, and map on CIDER looks like this. So far only those three for me. Hope that's it. Regards, Quetz iMac; 27-inch; Late 2013; Processor 3,5 GHz Intel Core i7; Memory 16 GB 1600 MHz DDR3 Graphics NVIDIA GeForce GTX 780M 4096 MB
DingieSan Fail Force 5 Corrosive. 5	Posted - 2014.12.10 19:54:45 - [13] - Quote I can't even login to the game. The launcher is showing a grey bar at the bottom. So is the PC version. Very very very unacceptable!
DingieSan Fail Force 5 Corrosive. 5	Posted - 2014.12.10 19:57:29 - [14] - Quote And now it worksGÇª what happened? No indication whatsoever
Mharius Skjem Opacity Circles 232	Posted - 2014.12.10 22:10:30 - [15] - Quote Tonight is the first chance I've had to play Eve since patch day and on my 3 month old imac i have the following: Random freezes for no reason. Random freezes for clicking the market icon, the wallet icon or indeed anything that requires the internet connection. Random freezes that crash the client completely. Graphical errors that turn UI windows yellow, bright yellow... View any person or ship in the game, resize the window and bam... Bright Yellow all over. View any person or ship in the game, resize the window and bam... Horribly broken graphics that look like electrical static. Try the fix the above by altering shader settings and get a permanent cloak effect! Yes by fiddling with your shaders you get the ghost ship effect. You really can see through your ship even if you don't run a cloak. Open the new map, resize the window and you get all of the above. Open the new map and look for useful information. There is none. Go back to using the old map as it actually ******* tells you things... Decide to cheer myself up and visit the nex store to buy some nice new clothes for my lovely looking female alts, click the button and bam... The NES store opens up. All items show as black silhouettes, go for a closer look only to see heavily pixellated items that look like 1990's clip art. I decide not to purchase. I decide whether or not to ask for a refund of my sub as clearly this game is unplayable on a mac. It makes me wonder if CCP actually tests the mac client prior to release. My spec is as follows: iMac (27 inch, Late 2013 model) Processor 3.2Ghz Intel Core i5 Memory 8GB 1600 Mhz DDr 3 Graphics NVIDIA Geforce GT 755M 1024 MB I would actually have gone for the I7 had there been one in the shop and I needed a computer in a hurry as my old one died. Finally: Everything worked perfectly on high settings (with only the occasional minor glitch) before the last patch. Now I love Eve so I'm not going to rage quit or threaten to, but I feel like I should as I simply can't play and have spent the last two hours submitting over 5 bug reports in between client crashes. A recovering btter vet, with a fresh toon and a determination to like everything that CCP does to Eve... Don't take me too seriously though, I like to tease a bit on the forums, but that's only because I love you...
Ximenyr Cossont Abraxsys Get Off My Lawn 0	Posted - 2014.12.11 04:21:02 - [16] - Quote DingieSan wrote: I can't even login to the game. The launcher is showing a grey bar at the bottom. So is the PC version. Very very very unacceptable! Same issue. Same reaction. Restarted, force quit launcher... no joy. I can log in, but the bar at the bottom and the play button remain a solid grey. Funny thing is that 24 hours ago I was running in Rhea just fine after the patch. Switched to new star map before I quit?
Ximenyr Cossont Abraxsys Get Off My Lawn 0	Posted - 2014.12.11 04:28:26 - [17] - Quote DingieSan wrote: And now it worksGÇª what happened? No indication whatsoever Same! Browsed the forums, filed a support ticket. Now it works! Maybe just have to wait longer than the 15 minutes that I did.
Vincent Athena V.I.C.E. 3011	Posted - 2014.12.11 16:18:49 - [18] - Quote I am having very poor performance. Before Rhea I could run three clients and get reasonable fps with medium settings. Now, even on low, the fps is about half (15 vs 30) of what it was. Sitting outside a station the fps drops to as low as 2. Yes, two. In addition, the micro-freezes are back. These are short 5 to 10 second freezes that effect the entire computer. I believe they are associated with memory management. Finally, I have had one full on freeze. It was the classic freeze, one client stops responding, while the others keep going, and the ship of the frozen client stays in space until I force quit the frozen client. This is the first of these freezes I have had in months. Look, I like Elsa, but could you please keep her out of the Eve client? http://vincentoneve.wordpress.com/
Rowells Unknown Soldiers Fidelas Constans 1827	Posted - 2014.12.11 16:27:26 - [19] - Quote im having an issu after trying to start up the client. I open the launcher and type in user info and log in. client opens, but i only a blank screen. every other app i use experiences massive slowdown and lag. I have tried everything from clearing the cache to redownloading the client fresh with no effect. The client was working fine after rhea patch and the unexpected dt, but ut suddenly froze and is now acting weird.
Quetz Alkoatl The Scope Gallente Federation 7	Posted - 2014.12.11 17:00:42 - [20] - Quote I have also noticed the drop in FPS. More strange (or maybe not to whom such things are well known) is that on CIDER i get 55-60 FPS but laggy/stringy gameplay but on WINE everything is smooth but FPS is capped at 30. iMac; 27-inch; Late 2013; Processor 3,5 GHz Intel Core i7; Memory 16 GB 1600 MHz DDR3 Graphics NVIDIA GeForce GTX 780M 4096 MB
Aya Hikage 256th Shadow Wing The Sinful Legion 0	Posted - 2014.12.11 17:16:46 - [21] - Quote Deleted my library and can log in now. I've noticed that when you click a window and drag it, your cursor moves faster than the window, if that makes any sense. In other words, you click a window to move it up, and your mouse cursor moves farther than the window did ever so slightly, requiring multiple tries to position the window correctly. I tried to sell items in Dodixie but it wouldn't work correctly. I'd change the sales price and it would say the item I'm trying to sell is no longer available.
Vincent Athena V.I.C.E. 3011	Posted - 2014.12.11 17:34:40 - [22] - Quote Aya Hikage wrote: Deleted my library and can log in now. I've noticed that when you click a window and drag it, your cursor moves faster than the window, if that makes any sense. In other words, you click a window to move it up, and your mouse cursor moves farther than the window did ever so slightly, requiring multiple tries to position the window correctly. I tried to sell items in Dodixie but it wouldn't work correctly. I'd change the sales price and it would say the item I'm trying to sell is no longer available. he cursor thing has been around a long time. You can minimize the effect by clicking, then NOT moving for a second or two, then dragging. What is happening is lag. The client is not seeing the click right away. It sees it late, after you have moved the mouse. http://vincentoneve.wordpress.com/
Aya Hikage 256th Shadow Wing The Sinful Legion 0	Posted - 2014.12.11 18:04:59 - [23] - Quote Vincent Athena wrote: Aya Hikage wrote: Deleted my library and can log in now. I've noticed that when you click a window and drag it, your cursor moves faster than the window, if that makes any sense. In other words, you click a window to move it up, and your mouse cursor moves farther than the window did ever so slightly, requiring multiple tries to position the window correctly. I tried to sell items in Dodixie but it wouldn't work correctly. I'd change the sales price and it would say the item I'm trying to sell is no longer available. he cursor thing has been around a long time. You can minimize the effect by clicking, then NOT moving for a second or two, then dragging. What is happening is lag. The client is not seeing the click right away. It sees it late, after you have moved the mouse. Interesting. I never noticed it before or, if I did, it was minimal. It must be due to the additional lag I've been experiencing.
Quetz Alkoatl The Scope Gallente Federation 7	Posted - 2014.12.11 18:29:14 - [24] - Quote I have noticed another curious thing - lights in ship hangar. When undocking from a Gallente station just before undocking - the lights that illuminate my ship gemtly turns off. It makes sence - no ship, so nothing to illuminate, energy efficiency and so on. The curious thing is neither Amarr nor Caldari stations act the same way. No light going out while undocking. Is it a bug or is Amarr and Caldari just not that into being green and responcible? iMac; 27-inch; Late 2013; Processor 3,5 GHz Intel Core i7; Memory 16 GB 1600 MHz DDR3 Graphics NVIDIA GeForce GTX 780M 4096 MB
CasDim The Ur'Quan Masters Dream Fleet 0	Posted - 2014.12.11 21:03:16 - [25] - Quote I can't create new shortcut. Press Edit and nothing happend
JC Anderson State Protectorate Caldari State 1178	Posted - 2014.12.12 03:46:04 - [26] - Quote CasDim wrote: I can't create new shortcut. Press Edit and nothing happend Same... Shortcuts unable to be edited. There is a thread in the issues and workarounds thread reporting the issue as well with multiple people reporting in.
felipelopes Imperium .H.E.M.P. Chained Reactions 0	Posted - 2014.12.12 14:10:47 - [27] - Quote The Client doesn't starts. i tried clearing cache, reinstalling the entire client, bypassing the launcher and nothing worked. at the machine in my house the game normally opens, but here in my job's machine don't. so i think its related to the OS. anyone can help me with?
Rhene Coreli Corporation Ineluctable. 0	Posted - 2014.12.12 21:12:25 - [28] - Quote When it is running, things are pretty good minus the little issues (like the earlier report mouse-lag window dragging, ship/map window resizing graphical glitching). Unfortunately, the random freezing/crashing has made it such that I just can't use the Mac client and have to reboot into Windows. Although I can live with that issue on my home iMac, when I'm out and about on my Macbook Pro (which doesn't have windows) I can't leave the station as I can't risk crashing and getting podded.
Mharius Skjem Opacity Circles 232	Posted - 2014.12.12 22:01:13 - [29] - Quote Rhene wrote: When it is running, things are pretty good minus the little issues (like the earlier report mouse-lag window dragging, ship/map window resizing graphical glitching). Unfortunately, the random freezing/crashing has made it such that I just can't use the Mac client and have to reboot into Windows. Although I can live with that issue on my home iMac, when I'm out and about on my Macbook Pro (which doesn't have windows) I can't leave the station as I can't risk crashing and getting podded. That's my issue, it makes the game unplayable. I daren't go into low sec for some ninja mining. I might as well just hand someone a pod kill... A recovering btter vet, with a fresh toon and a determination to like everything that CCP does to Eve... Don't take me too seriously though, I like to tease a bit on the forums, but that's only because I love you...
Aquamo EVE University Ivy League 0	Posted - 2014.12.13 01:00:03 - [30] - Quote I'm having stability issues as well on two separate Mac OS X systems. Issue #1: Complete client lockup while approaching Uedama gate in an Orca No exception was raised, I ended up rebooting the Mac by logging in from another system because EVE wouldn't give up keyboard to the rest of the OS - I couldn't even get to terminal or any other tools. Issue #2: Two separate "Exception Raised" crashes which go something like this: the UI freezes momentarily; wait a few seconds, then the game appears to keep working but then the "Exception Raised" dialog box appears, I authenticate to allow it to gather diagnostics, and I click okay, then the game stops and I restart. Today it was very strange because two separate computers (1) Mac Pro / late 2013 and (1) Mac Pro 2008 both had this Exception Raised issue the same time. Hardware details: #1 Model Name: Mac Pro Model Identifier: MacPro6,1 Processor Name: 6-Core Intel Xeon E5 Processor Speed: 3.5 GHz Number of Processors: 1 Total Number of Cores: 6 L2 Cache (per Core): 256 KB L3 Cache: 12 MB Memory: 16 GB AMD FirePro D500 #2 Model Name:Mac Pro Model Identifier:MacPro3,1 Processor Name:Quad-Core Intel Xeon Processor Speed:2.8 GHz Number of Processors:2 Total Number of Cores:8 L2 Cache (per Processor):12 MB Memory:18 GB Bus Speed:1.6 GHz ATI Radeon HD 4870: Hopefully you received the diagnostics, let me know if I can help by sending you more information. Aqua

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