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Crucible Issues & Workarounds

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Author	Thread Statistics \| Show CCP posts - 6 post(s)
Corp 5py University of Caille Gallente Federation 6	Posted - 2012.04.02 09:28:00 - [121] - Quote eocsnesemaj wrote: All other internet related services stay running when eve drops, skype, youtube and outlook maintain their connections. I have changed no hardware in this time and nothing has updated that could affect this. When you run a ping to google, do you see any dropped packets (as in time outs)? 1-2 packet lost will cause eve to close the connection, but other internet services (youtube, voice,..etc) will be unaffected. If you have that packet loss, have another chat with the ISP. It is entirely possible: * overloaded some network nodes to service more customers at no extra investment cost and accepted that at peak times the service quality drops but remains 'acceptable' for general purpose browsing. . * they had a network failure and your part of the network is now struggling to cope with increased traffic due to ISP rerouting stuff. * ISP localized hardware failure, for instance a faulty connection due external factors (can affect a few blocks at a time) Of course, they'll want to keep quiet on this (we see no problem on our end ...bla..bla). It is unlikely you'll get a good answer from the person that first answers your call. Ask to be forwarded to tech personnel, the public relation monkeys are only reading a predefined troubleshooting list/standard responses and have no real idea of what is going on. For the problem to be on eve side .. it's unlikely. From what I understood, eve servers have dynamic routing, and if a faster route is found to your connection, a new route is created behind the scenes. So connection point to eve today =/= connection point to eve yesterday =/=connection point tomorrow. If within a week the situation doesn't improve, change providers.
snake pies Dreddit Test Alliance Please Ignore 10	Posted - 2012.04.08 22:17:00 - [122] - Quote bugged duplicate linking in chat channels scan probing sometimes stops responding and i have to tab out or close/open it to come back to rescan anew.
Luke Perceptinator Serenity Valley Mining 0	Posted - 2012.04.14 06:30:00 - [123] - Quote Cesar Menage wrote: My Whole Eve client Shuts down and restarts I had it on Window mode now I have it on Full screen and it still does the same thing I am only running one Client Win 7 Pro 32 2GB ram and the info I got from video driver Intel-« Graphics Media Accelerator Driver for Mobile Report Report Date: 11/30/2011 Report Time[hr:mm:ss]: 13:20:26 Driver Version: 8.15.10.2302 Operating System: Windows 7 Service Pack 1(6.1.7601) Default Language: English (United States) DirectX* Version: 10.0 Physical Memory: 1944 MB Minimum Graphics Memory: 32 MB Maximum Graphics Memory: 780 MB Graphics Memory in Use: 67 MB Processor: x86 Family 6 Model 23 Stepping 10 Processor Speed: 2527 MHz Vendor ID: 8086 Device ID: 2A42 Device Revision: 07 * Accelerator Information * Accelerator in Use: Mobile Intel(R) 4 Series Express Chipset Family Video BIOS: 1989.2 Current Graphics Mode: 1280 by 800 * Devices Connected to the Graphics Accelerator * Active Notebook Displays: 1 * Built-in Display * Monitor Name: ThinkPad Display 1280x800 Display Type: Digital Gamma Value: 2.2 DDC2 Protocol: Supported Maximum Image Size: Horizontal: 12.99 inches Vertical: 08.27 inches Monitor Supported Modes: 1280 by 800 (50 Hz) 1280 by 800 (60 Hz) Display Power Management Support: Standby Mode: Supported Suspend Mode: Supported Active Off Mode: Supported I get the same problem on my clients whether I'm running 3 clients or just 1, after running for about an hour they reboot and I have to relog in. This is an issue if you are in a fleet fight and get left behind somewhere. Ne ways I have put in a petition and awaiting reply to that, can't really do much in game until I can trust that the eve clients isn't going to boot me after an hour. One thing to note is that this has only started on the 12th since the last patch. Win 7 Pro 64 4GB ram Processor: Intel Core i5 CPU M480 @ 2.67GHz ATIMobility Radeon HD 5650
Luke Perceptinator Serenity Valley Mining 0	Posted - 2012.04.15 04:36:00 - [124] - Quote Luke Perceptinator wrote: Cesar Menage wrote: My Whole Eve client Shuts down and restarts I had it on Window mode now I have it on Full screen and it still does the same thing I am only running one Client Win 7 Pro 32 2GB ram and the info I got from video driver Intel-« Graphics Media Accelerator Driver for Mobile Report Report Date: 11/30/2011 Report Time[hr:mm:ss]: 13:20:26 Driver Version: 8.15.10.2302 Operating System: Windows 7 Service Pack 1(6.1.7601) Default Language: English (United States) DirectX* Version: 10.0 Physical Memory: 1944 MB Minimum Graphics Memory: 32 MB Maximum Graphics Memory: 780 MB Graphics Memory in Use: 67 MB Processor: x86 Family 6 Model 23 Stepping 10 Processor Speed: 2527 MHz Vendor ID: 8086 Device ID: 2A42 Device Revision: 07 * Accelerator Information * Accelerator in Use: Mobile Intel(R) 4 Series Express Chipset Family Video BIOS: 1989.2 Current Graphics Mode: 1280 by 800 * Devices Connected to the Graphics Accelerator * Active Notebook Displays: 1 * Built-in Display * Monitor Name: ThinkPad Display 1280x800 Display Type: Digital Gamma Value: 2.2 DDC2 Protocol: Supported Maximum Image Size: Horizontal: 12.99 inches Vertical: 08.27 inches Monitor Supported Modes: 1280 by 800 (50 Hz) 1280 by 800 (60 Hz) Display Power Management Support: Standby Mode: Supported Suspend Mode: Supported Active Off Mode: Supported I get the same problem on my clients whether I'm running 3 clients or just 1, after running for about an hour they reboot and I have to relog in. This is an issue if you are in a fleet fight and get left behind somewhere. Ne ways I have put in a petition and awaiting reply to that, can't really do much in game until I can trust that the eve clients isn't going to boot me after an hour. One thing to note is that this has only started on the 12th since the last patch. Win 7 Pro 64 4GB ram Processor: Intel Core i5 CPU M480 @ 2.67GHz ATIMobility Radeon HD 5650 Quick response from CCP thanks guys, Cesar Menage the issue for me was that I'm located in Australia and there is currently an issue with the backbone from my area. CCP said to contact the ISP and looking further into the issue it was my ISP they say that there are issue with my exchange affecting the line. You might want to do the same thing if you live in Australia dude. Thanks ccp for the quick reply you were right on the money. Hope this helps.
Marcin Arkaral Globaltech Industries Eternal Evocations 0	Posted - 2012.04.16 01:02:00 - [125] - Quote Luke Perceptinator wrote: Luke Perceptinator wrote: Cesar Menage wrote: My Whole Eve client Shuts down and restarts I had it on Window mode now I have it on Full screen and it still does the same thing I am only running one Client Win 7 Pro 32 2GB ram and the info I got from video driver Intel-« Graphics Media Accelerator Driver for Mobile Report Report Date: 11/30/2011 Report Time[hr:mm:ss]: 13:20:26 Driver Version: 8.15.10.2302 Operating System: Windows 7 Service Pack 1(6.1.7601) Default Language: English (United States) DirectX* Version: 10.0 Physical Memory: 1944 MB Minimum Graphics Memory: 32 MB Maximum Graphics Memory: 780 MB Graphics Memory in Use: 67 MB Processor: x86 Family 6 Model 23 Stepping 10 Processor Speed: 2527 MHz Vendor ID: 8086 Device ID: 2A42 Device Revision: 07 * Accelerator Information * Accelerator in Use: Mobile Intel(R) 4 Series Express Chipset Family Video BIOS: 1989.2 Current Graphics Mode: 1280 by 800 * Devices Connected to the Graphics Accelerator * Active Notebook Displays: 1 * Built-in Display * Monitor Name: ThinkPad Display 1280x800 Display Type: Digital Gamma Value: 2.2 DDC2 Protocol: Supported Maximum Image Size: Horizontal: 12.99 inches Vertical: 08.27 inches Monitor Supported Modes: 1280 by 800 (50 Hz) 1280 by 800 (60 Hz) Display Power Management Support: Standby Mode: Supported Suspend Mode: Supported Active Off Mode: Supported I get the same problem on my clients whether I'm running 3 clients or just 1, after running for about an hour they reboot and I have to relog in. This is an issue if you are in a fleet fight and get left behind somewhere. Ne ways I have put in a petition and awaiting reply to that, can't really do much in game until I can trust that the eve clients isn't going to boot me after an hour. One thing to note is that this has only started on the 12th since the last patch. Win 7 Pro 64 4GB ram Processor: Intel Core i5 CPU M480 @ 2.67GHz ATIMobility Radeon HD 5650 Quick response from CCP thanks guys, Cesar Menage the issue for me was that I'm located in Australia and there is currently an issue with the backbone from my area. CCP said to contact the ISP and looking further into the issue it was my ISP they say that there are issue with my exchange affecting the line. You might want to do the same thing if you live in Australia dude. Thanks ccp for the quick reply you were right on the money. Hope this helps. I have exactly the same problem since last few days. I'm in Western Australia.
Roc Marcellus 0	Posted - 2012.04.17 18:30:00 - [126] - Quote If anyone's experiencing a persistent memory leak and stuttering while playing, try disabling the audio in the ESC>Sound options. Before doing so my RAM usage steadily increased to upwards of 2gb after a few hours, but after disabling audio and relogging it's been stable. (Bug reported)
Katrina Oniseki Revenent Defence Corperation Ishuk-Raata Enforcement Directive 562	Posted - 2012.05.30 03:24:00 - [127] - Quote Anything posted to a chat window that matches or exceeds the maximum character limit will not be received by others in the channel. After posting it, the system will filter you for spam, preventing you from posting anything else in that channel for 60 seconds. EDIT: Apparantly this is referred to as "that cutoff bug" and only happens on emotes.
LoRDa RaMOs Heimr Fatal Ascension 19	Posted - 2012.06.21 02:21:00 - [128] - Quote Marcin Arkaral wrote: Luke Perceptinator wrote: Luke Perceptinator wrote: Cesar Menage wrote: My Whole Eve client Shuts down and restarts I had it on Window mode now I have it on Full screen and it still does the same thing I am only running one Client Win 7 Pro 32 2GB ram and the info I got from video driver Intel-« Graphics Media Accelerator Driver for Mobile Report Report Date: 11/30/2011 Report Time[hr:mm:ss]: 13:20:26 Driver Version: 8.15.10.2302 Operating System: Windows 7 Service Pack 1(6.1.7601) Default Language: English (United States) DirectX* Version: 10.0 Physical Memory: 1944 MB Minimum Graphics Memory: 32 MB Maximum Graphics Memory: 780 MB Graphics Memory in Use: 67 MB Processor: x86 Family 6 Model 23 Stepping 10 Processor Speed: 2527 MHz Vendor ID: 8086 Device ID: 2A42 Device Revision: 07 * Accelerator Information * Accelerator in Use: Mobile Intel(R) 4 Series Express Chipset Family Video BIOS: 1989.2 Current Graphics Mode: 1280 by 800 * Devices Connected to the Graphics Accelerator * Active Notebook Displays: 1 * Built-in Display * Monitor Name: ThinkPad Display 1280x800 Display Type: Digital Gamma Value: 2.2 DDC2 Protocol: Supported Maximum Image Size: Horizontal: 12.99 inches Vertical: 08.27 inches Monitor Supported Modes: 1280 by 800 (50 Hz) 1280 by 800 (60 Hz) Display Power Management Support: Standby Mode: Supported Suspend Mode: Supported Active Off Mode: Supported I get the same problem on my clients whether I'm running 3 clients or just 1, after running for about an hour they reboot and I have to relog in. This is an issue if you are in a fleet fight and get left behind somewhere. Ne ways I have put in a petition and awaiting reply to that, can't really do much in game until I can trust that the eve clients isn't going to boot me after an hour. One thing to note is that this has only started on the 12th since the last patch. Win 7 Pro 64 4GB ram Processor: Intel Core i5 CPU M480 @ 2.67GHz ATIMobility Radeon HD 5650 Quick response from CCP thanks guys, Cesar Menage the issue for me was that I'm located in Australia and there is currently an issue with the backbone from my area. CCP said to contact the ISP and looking further into the issue it was my ISP they say that there are issue with my exchange affecting the line. You might want to do the same thing if you live in Australia dude. Thanks ccp for the quick reply you were right on the money. Hope this helps. I have exactly the same problem since last few days. I'm in Western Australia. Been having the same issue and i'm from Venezuela. Cheers.

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