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Big shiny Yarblockoes to CCP Gm's

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Author	Thread Statistics \| Show CCP posts - 8 post(s)

Wrangler	Posted - 2006.09.30 17:03:00 - [1] As you can see in this Knowledge Base article, you have to reply to a petition within 48 hours after a GM reply, or it will time out and be automatically closed. Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions


Wrangler	Posted - 2006.09.30 17:19:00 - [2] This is not something new, you were always required to answer within about 48 hours, or the petition times out. Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions


Wrangler	Posted - 2006.09.30 17:35:00 - [3] You should all calm down, breaking the forum rules won't have any positive outcome for anyone. Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions


Wrangler	Posted - 2006.09.30 18:05:00 - [4] We have hired a lot of new GMs and more are coming in still. However, it does take some time to get them in, and to get them trained. Petition response time should have increased greatly now after last friday. I'm guessing it's the complicated cases that can still be a few months old since they require a lot of investigation and senior GM attention. Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions


Wrangler	Posted - 2006.09.30 19:10:00 - [5] I think this is the time some of you realise you're never going to agree with each other, shake hands, and go do something else. Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions


Wrangler	Posted - 2006.10.01 11:57:00 - [6] stingy, which petition are you refering to? I've been checking it, but the only petition I can find from June was closed about 3-4 weeks later in July. Also, there doesn't appear to be any further petitions regarding your closed petition. And I checked all three of your accounts. Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions


Wrangler	Posted - 2006.10.01 14:38:00 - [7] Originally by: stingy CEO Edited by: stingy CEO on 01/10/2006 14:13:52 Edited by: stingy CEO on 01/10/2006 14:12:06 Edited by: stingy CEO on 01/10/2006 14:08:38 Wrangler .... if you give me your contact details I will send you my email logs from my correspondence with the Gm's that treated the petition. it is odd since when I see the petitio n links now it looks like my petition was closed already in July 13th... But if that is the case, how come I have emails from GM Zworm and GM nova saying they are gonna investigate it half a week ago + the automated 'petition timed- out' mail that I received at 28 september ? just tell me who to mail to get you all the info, and I will do so. Ah, now I found it. You petitioned the first time in game and the rest were email petitions, which is why i didn't see them at first. The first petition was June 15th, you got a reply July 11th asking if the petition was valid, this must have been when it was really bad, i remember those mass replies. It timed out two days later, on the 13th. Then you sent a reply September 22nd, and a few days after that they asked for additional information, and then it timed out again. And now we have two new petitions on September 29th. My email is in the signature, a mailto link ([email protected]). Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions


Wrangler	Posted - 2006.10.01 15:21:00 - [8] Ok, we're not going to turn it into a bash thread on anyone. Locking this since we can deal with it via email. Wrangler Assistant Community Manager EVE Online Contact Support - Contact Moderators - Report Bug - Submit News Leads Knowledge Base - Player Guide - Policies - Join ISD - Fan Submissions

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