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Thread Statistics | Show CCP posts - 12 post(s) |
hollywood118921
Sebiestor Tribe
Minmatar Republic
0
   |
Posted - 2015.02.17 20:19:44 -
[1] - Quote
So today I updated as did all of you and now i can't play for more than 10min before the entire system crashes and resets. Is this happening to every one else? |
Arthur Aihaken
X A X
4063
|
Posted - 2015.02.17 21:23:01 -
[2] - Quote
hollywood118921 wrote:So today I updated as did all of you and now i can't play for more than 10min before the entire system crashes and resets. Is this happening to every one else?
Ironically, EVE has been 100% stable for me today (knock on wood).
I am currently away, traveling through time and will be returning last week.
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Balluff
FinFleet
Northern Coalition.
0
|
Posted - 2015.02.24 19:43:21 -
[3] - Quote
same here , not even 4 min till imac crash |
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CCP Sledgehammer
C C P
C C P Alliance
376
|
Posted - 2015.02.25 11:22:59 -
[4] - Quote
Can I ask what you guys are doing when these crashes are occurring? Or is it fair to say there is no discernible pattern?
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Arthur Aihaken
X A X
4083
|
Posted - 2015.02.26 11:09:39 -
[5] - Quote
CCP Sledgehammer wrote:Can I ask what you guys are doing when these crashes are occurring? Or is it fair to say there is no discernible pattern?
The only discernible pattern seems to be when enabling multi-threaded OpenGL or music. Those two settings (either separate or together) will cause any client to lockup within a 60-minute timeframe. This is consistent whether I run one, two or three windowed clients - and doesn't seem to be influenced by any other background applications I have going (Safari browsing, for example).
I am currently away, traveling through time and will be returning last week.
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Balluff
FinFleet
Northern Coalition.
0
|
Posted - 2015.03.01 22:13:22 -
[6] - Quote
same as arthur here |
Enrique d'Ancourt
Eagle's Warrior's
Eyrie Alliance
3
|
Posted - 2015.03.02 09:21:10 -
[7] - Quote
Both bluetooth and sound output changes give me an instant freeze of the client.
It prohibits me from using my BT headset and BT keyboard, nor can I change the
system sound settings.
Running on a MacPro (late 2013) with Yosemite 10.10.2. |
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CCP Sledgehammer
C C P
C C P Alliance
376
|
Posted - 2015.03.02 15:46:24 -
[8] - Quote
Thanks for the info, guys. Without going in to details, we are making a concerted push on the Mac client at the moment. All info regarding stability is greatly appreciated.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Ke'Daar
Bat Country
Goonswarm Federation
12
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Posted - 2015.03.03 05:39:52 -
[9] - Quote
Just FYI the stability of the "Download-on-Demand" launcher/client update on Singularity is terrible. The client keeps on crashing every few minutes asking if i want to create a crash dump, where before the new "Download-on-Demand" launcher/client was deployed, my Sisi experience was completely stable
I made a post about it here under the Macintosh sub-forum:
https://forums.eveonline.com/default.aspx?g=posts&t=409942&find=unread
and here under the dev blog "Download-on-Demand Is Coming To Singularity!"
https://forums.eveonline.com/default.aspx?g=posts&m=5541406#post5541406 |
Brunik Rokbyter
Ideal Mechanisms
The Explicit Alliance
7
|
Posted - 2015.03.03 14:27:58 -
[10] - Quote
Yesterday I had no problems... today I have crashed twice in 20 minutes.
I just turned off Open GL and all audio to see if that makes a difference. I know it makes a huge difference on stability if my firewall isn't on (due to network noise I would assume).
Late 2013 Mac Pro, OS 10.10.2.
Common Programs open: Parallels Virtual Desktop(Typically with atleast 1 virtual windows server/client running), Chrome, Remote Desktop, and Itunes. With all of this running, my system still has 14GB or Ram available and no noticeable CPU load before or after the client crash.
Also, when the client crashes, its a feeze. Audio stops, the screen frezes, and my character stays in space doing whatever I was telling it to do before, but not warping off (no disconnect). That does not happen until I force quit.
Let me know if there are any other details you would like on this problem, or anything you would like me to try to resolve it. |
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CCP Sledgehammer
C C P
C C P Alliance
376
|
Posted - 2015.03.04 11:18:13 -
[11] - Quote
We're well aware of the current DoD launcher playing havoc with Mac clients, we hope to have this ironed out soon. Thank you for the further information!
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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CCP Sledgehammer
C C P
C C P Alliance
376
|
Posted - 2015.03.04 11:18:58 -
[12] - Quote
Brunik Rokbyter wrote:Yesterday I had no problems... today I have crashed twice in 20 minutes.
I just turned off Open GL and all audio to see if that makes a difference. I know it makes a huge difference on stability if my firewall isn't on (due to network noise I would assume).
Late 2013 Mac Pro, OS 10.10.2.
Common Programs open: Parallels Virtual Desktop(Typically with atleast 1 virtual windows server/client running), Chrome, Remote Desktop, and Itunes. With all of this running, my system still has 14GB or Ram available and no noticeable CPU load before or after the client crash.
Also, when the client crashes, its a feeze. Audio stops, the screen frezes, and my character stays in space doing whatever I was telling it to do before, but not warping off (no disconnect). That does not happen until I force quit.
Let me know if there are any other details you would like on this problem, or anything you would like me to try to resolve it.
Thanks for the information, Brunik. We'll get this relayed to our partners.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Brunik Rokbyter
Ideal Mechanisms
The Explicit Alliance
8
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Posted - 2015.03.04 16:46:40 -
[13] - Quote
Froze again this morning on one client, but not the other. Another piece of information to note: I cannot close the client that crashed using the X at the top left, or by right clicking in the tray to close. I have to either terminate the process or cmd+ctrl+esc and force quit it there.
I don't know that this information is useful, but you never know.
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Hime Kloshi
State War Academy
Caldari State
0
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Posted - 2015.03.04 22:27:00 -
[14] - Quote
I have Mac Pro (bought in late 2014), 12 GB ram, AMD FirePro D300. Running Yosemite 10.10.2.
Every time some app touches the display settings EVE will freeze.
I have LCD hooked up to my mac along with my TV that is connected through HDMI. And each time I turn my TV on, OSX will adjust the screen resolution (note: I have display mirroring off and my main screen will flicker nonetheless -- even though my main screen resolution doesn't change at all). When this occurs EVE will freeze every single time.
Unfortunatelly my TV is sometimes turning itself on to check on updates or w/e (without lightning up TV screen ofc) but this semi-turn on will trigger display change settings in OSX and EVE will, of course, freeze. In this case I cannot really control when this happens and it usually happens in very bad moments :(
Most of the time when EVE freezes, an error message will pop-up asking if I want to generate a crash report.
PS: This doesn't just happen when TV is turned on, any app that triggers similar changes to display screens will make EVE freeze.
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CraftyCroc
Brutor Tribe
Minmatar Republic
239
|
Posted - 2015.03.07 21:38:11 -
[15] - Quote
crashing regularly when jumping gates |
Arthur Aihaken
X A X
4119
|
Posted - 2015.03.13 00:49:48 -
[16] - Quote
Unfortunately, with the latest Mac update (the Dust 514 one) I've now gone from stable to unstable - with 2 freezes in just a few hours. Both times I was attempting to enter warp and the screen just locked.
I am currently away, traveling through time and will be returning last week.
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Precator Auharki
Brave Provisions
Brave Collective
1
|
Posted - 2015.03.14 14:31:48 -
[17] - Quote
I am crashing like crazy as well |
Precator Auharki
Brave Provisions
Brave Collective
1
|
Posted - 2015.03.14 16:40:03 -
[18] - Quote
Since I disabled audio it seems to be helping for now. let me see if this holds up... |
Precator Auharki
Brave Provisions
Brave Collective
1
|
Posted - 2015.03.14 20:18:33 -
[19] - Quote
Still crashing constantly. Turning off audio wasn't the answer.Precator Auharki wrote:Since I disabled audio it seems to be helping for now. let me see if this holds up... |
Arthur Aihaken
Perkone
Caldari State
4131
|
Posted - 2015.03.17 06:01:11 -
[20] - Quote
Same here. I'm not sure what else changed, but my frame rate has gone to sh*t. I'm barely breaking 20 fps now when I was averaging closer to 60 fps previously.
I am currently away, traveling through time and will be returning last week.
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Precator Auharki
Brave Provisions
Brave Collective
1
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Posted - 2015.03.18 22:10:44 -
[21] - Quote
Arthur Aihaken wrote:Same here. I'm not sure what else changed, but my frame rate has gone to sh*t. I'm barely breaking 20 fps now when I was averaging closer to 60 fps previously.
I am not sure if they did an update, but I have been completely crash free for 2 days now!!
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Kouzelny Dedecek
Anomalous Existence
Low-Class
1
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Posted - 2015.03.20 08:19:47 -
[22] - Quote
Precator Auharki wrote:Arthur Aihaken wrote:Same here. I'm not sure what else changed, but my frame rate has gone to sh*t. I'm barely breaking 20 fps now when I was averaging closer to 60 fps previously. I am not sure if they did an update, but I have been completely crash free for 2 days now!!
No such luck.
Additional things I have noticed causing freezes/crashing
1) Plugging in or unplugging a USB headset, especially if it causes your default audio device to change
2) Quitting the game on 1 client when multiple clients are running will cause all other clients to freeze and require a force quit. Safe logoff is ok, but as soon as you Quit, all clients freeze.
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Arthur Aihaken
Narada
4146
|
Posted - 2015.03.20 15:02:37 -
[23] - Quote
Precator Auharki wrote:I am not sure if they did an update, but I have been completely crash free for 2 days now!!
It's been stable on my end as well for the past few days. Immediately prior to that it was the main client experiencing instability (the two clones were stable). The frame rate has been all over the place but substantially lower than it was an update or two ago. I'm still tweaking various settings to get an optimal setup, but it's a work in-progress.
I am currently away, traveling through time and will be returning last week.
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Vincent Athena
V.I.C.E.
3237
|
Posted - 2015.03.20 23:31:33 -
[24] - Quote
I was running 3 clients and had one lock up a two ago. Firefox was running, so I guess that is what did it. Last night I kept Firefox off and ran 3 clients for 4 hours with no issue.
Know a Frozen fan? Check this out
Frozen fanfiction
|
Arthur Aihaken
Narada
4153
|
Posted - 2015.03.21 19:15:07 -
[25] - Quote
Vincent Athena wrote:I was running 3 clients and had one lock up a two ago. Firefox was running, so I guess that is what did it. Last night I kept Firefox off and ran 3 clients for 4 hours with no issue.
I was able to trace the same issue to Safari. I'm not sure if it's related to the series of OS X updates that Apple released last week or one of the EVE Tiamat updates (I noticed this immediately after the Dust514 one), but EVE and Safari no longer love to work and play together.
EVE|EVE clients + Safari = EVE unstable with 50%+ loss in frame rate
Safari + EVE = sluggish Safari performance
Which sucks, as I used to enjoy catching up on the forums while running missions.
I am currently away, traveling through time and will be returning last week.
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Amarisen Gream
The ArK's Hammer
ArK Alliance
66
|
Posted - 2015.03.24 09:23:31 -
[26] - Quote
I have been getting a crash of late when I unplug my USB headset.
Did a pram reset and a few other maintenance options but to no luck.
Someday soon I will do a complete OS reinstall.
xoxo
Amarisen Gream
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CCP Sledgehammer
C C P
C C P Alliance
381
|
Posted - 2015.03.24 10:13:40 -
[27] - Quote
Amarisen Gream wrote:I have been getting a crash of late when I unplug my USB headset.
Did a pram reset and a few other maintenance options but to no luck.
Someday soon I will do a complete OS reinstall.
Please don't do an OS reinstall, this is a problem that will hopefully be fixed with our next Cider update.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Pak Narhoo
Splinter Foundation
1603
|
Posted - 2015.03.24 12:19:04 -
[28] - Quote
CCP Sledgehammer wrote:Amarisen Gream wrote:I have been getting a crash of late when I unplug my USB headset.
Did a pram reset and a few other maintenance options but to no luck.
Someday soon I will do a complete OS reinstall. Please don't do an OS reinstall, this is a problem that will hopefully be fixed with our next Cider update.
Without pinning you boys & girls down on a date, is that update in the days, weeks or month's time frame? |
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CCP Sledgehammer
C C P
C C P Alliance
382
|
Posted - 2015.03.24 12:53:15 -
[29] - Quote
Hopefully in the next update (not today's), so weeks if all goes to plan.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Arthur Aihaken
Narada
4214
|
Posted - 2015.03.24 15:29:08 -
[30] - Quote
CCP Sledgehammer wrote:Hopefully in the next update (not today's), so weeks if all goes to plan.
Cool. Any chance we might see Cider support beyond the current DX9? I'd really like to see what the graphics look like under the "High" shader setting.
I am currently away, traveling through time and will be returning last week.
|
Tahnil
Sirius Fleet
AXIOS.
57
|
Posted - 2015.03.24 18:42:06 -
[31] - Quote
IGÇÿve got frequent crashes lately, too. |
Varus Vindicti
Deadly Execution
Twilight Federation
2
|
Posted - 2015.03.28 01:07:40 -
[32] - Quote
iMac (27-inch, Mid 2011)
3.4 GHz Intel Core i7
8 GB 1333 MHz DDR3
AMD Radeon HD 6970M 2048 MB
I have been running fine since the Scylla update, but upon login this morning, my screen goes black and is in window mode.
I can scroll across where my main and alts are and can "select" one and I hear the hangar, but the screen is black.
If I force non-window mode, the screen is white.
Is there any reason the game would play, but the graphics are not showing?
I've tried deleting and re-installing the client, but to no avail.
Any help would be greatly appreciated!!!!!!! |
Arthur Aihaken
Narada
4241
|
Posted - 2015.03.29 04:10:56 -
[33] - Quote
Tahnil wrote:IGÇÿve got frequent crashes lately, too.
Four times for me today, unfortunately. All doing weird things: warping to a bookmark, scooping an MTU...
I am currently away, traveling through time and will be returning last week.
|
Lord Severe
Viziam
Amarr Empire
0
|
Posted - 2015.03.29 13:04:08 -
[34] - Quote
Only one of my clones keeps crashing with the following msg :
'Exception raised
Unhandled page fault on write access to 0x45442300 at address 0x700cc3a5.'
All other clones seem to work fine. Any ideas? |
Dmitry Labutin
Incub corp
0
|
Posted - 2015.03.29 19:27:38 -
[35] - Quote
Client crash if you change Audio input device.
For example you can connect Bluetooth handset and try to change Audio input in preferences to Built in microphone. And Eve online will crash :( |
Kharo Khann
Cosmology
1
|
Posted - 2015.03.30 19:42:13 -
[36] - Quote
Mac crashes all the time and when it's there i loose my autopilot, makes the game rather annoying.
Havent changed anything on my pc lately, but i think CCP did |
Arthur Aihaken
Narada
4258
|
Posted - 2015.03.30 23:41:33 -
[37] - Quote
Still crashing on my end, too. When I go through a gate, loot a wreck, shoot an NPC rat... There doesn't seem to be anything consistent that would link any of these actions.
I am currently away, traveling through time and will be returning last week.
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Slummin
Not Quite Stable
0
|
Posted - 2015.03.31 00:14:09 -
[38] - Quote
CCP Sledgehammer wrote:Can I ask what you guys are doing when these crashes are occurring? Or is it fair to say there is no discernible pattern?
If you have two clients open in window mode, sometimes closing one will cause the other to hang. |
Sandor Kurovsky
Center for Advanced Studies
Gallente Federation
3
|
Posted - 2015.03.31 09:15:15 -
[39] - Quote
Since the Scylla update, I have had much more regular Client crashes. It seemed to have improved since Tiamat when I went to Windowed mode and dumbed down all of the graphics to the point where there is no detail in anything, but at least the client was relatively stable (wouldn't crash multiple times a day). Since Scylla, my client crashes every 5-60 minutes randomly:
Docking/Undocking
Jumping through a gate
Scanning for anomalies
Bookmarking
Opening my cargohold
Etc (you get the point)
I generally only have 1 other application running at the same time as EVE: Mumble and using the overlay
Prior to Scylla, this was not a problem. Since the increase in crashes, I stopped using Mumble and ran EVE and nothing else. No improvement in the frequency of client crashes.
The failure mode is always the same:
Game freezes for 2-10 seconds.
I open the Activity Monitor to see what is going on
EVE Client is using 47% CPU, then 59%, then 82%, then 103%
At this point, the Client crashes and I get this error window:
"Exception raised
Unhandled page fault on read access to 0x00000024
at address 0x7001c524
Would you like to create a crash report?"
I always say yes, at which point, the client closes down and I have to re-start.
I have not yet tried turning off the sound but at this rate, I may as well be playing one of the 80's arcade style games with just vector graphics and no sound :(
2014 5K Retina iMac
4GHz Intel Core i7
16GB
AMD Radeon R9 M295X 4096 MB
Yosemite 10.10.2
It SURE would be nice to have a OSX 10.10.# stable CIDER client. I hope "weeks" doesn't turn into "months" or worse! |
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CCP Sledgehammer
C C P
C C P Alliance
384
|
Posted - 2015.03.31 10:29:25 -
[40] - Quote
Slummin wrote:CCP Sledgehammer wrote:Can I ask what you guys are doing when these crashes are occurring? Or is it fair to say there is no discernible pattern? If you have two clients open in window mode, sometimes closing one will cause the other to hang.
This problem can be addressed by creating clones to use for multiple clients. You can find a guide here
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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CCP Sledgehammer
C C P
C C P Alliance
384
|
Posted - 2015.03.31 10:29:59 -
[41] - Quote
Dmitry Labutin wrote:Client crash if you change Audio input device.
For example you can connect Bluetooth handset and try to change Audio input in preferences to Built in microphone. And Eve online will crash :(
I've been testing this out on the newest cider version, so far I haven't got it to crash.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Vincent Athena
V.I.C.E.
3252
|
Posted - 2015.03.31 15:08:01 -
[42] - Quote
CCP Sledgehammer wrote:Dmitry Labutin wrote:Client crash if you change Audio input device.
For example you can connect Bluetooth handset and try to change Audio input in preferences to Built in microphone. And Eve online will crash :( I've been testing this out on the newest cider version, so far I haven't got it to crash.
Wait, what? Newest Cider version? I assume that is one we don't have, but soon will have? What bugs have been fixed? Is the freeze forever bug (with the ship remaining in space until you force quit) bug been fixed? Will we be able to have DoD actually work as a DoD system?
And, most importantly: When?
Know a Frozen fan? Check this out
Frozen fanfiction
|
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CCP Sledgehammer
C C P
C C P Alliance
384
|
Posted - 2015.03.31 15:25:02 -
[43] - Quote
Vincent Athena wrote:CCP Sledgehammer wrote:Dmitry Labutin wrote:Client crash if you change Audio input device.
For example you can connect Bluetooth handset and try to change Audio input in preferences to Built in microphone. And Eve online will crash :( I've been testing this out on the newest cider version, so far I haven't got it to crash. Wait, what? Newest Cider version? I assume that is one we don't have, but soon will have? What bugs have been fixed? Is the freeze forever bug (with the ship remaining in space until you force quit) bug been fixed? Will we be able to have DoD actually work as a DoD system? And, most importantly: When?
Yeah, sorry for misleading you! This is on a version we are hoping to deploy with the next release. DoD should work as intended, we had to deploy a workaround for Scylla, which will be removed with the new version. I haven't seen the "freeze forever" bug you've mentioned in my testing. I will be aiming to provide a full list of fixes included when we are a bit closer to release.
Best,
Sledgehammer.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Vincent Athena
V.I.C.E.
3252
|
Posted - 2015.03.31 17:52:39 -
[44] - Quote
Thanks! That's great news. I did not feel mislead, its just that it looked like you had good news, and I wanted to know all about it. And you, in fact, had good news!
I hope the new cider also translates direct-x to open GL better. But maybe that's hoping for too much.
Know a Frozen fan? Check this out
Frozen fanfiction
|
Minervio
The Illuminated Ones
0
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Posted - 2015.03.31 20:40:23 -
[45] - Quote
Yep, I am getting a lot of crashing going on since Scylla as well. Lost 2 ships as a result of it. Whoopy doo...
I am getting a combination of different crashes. Sometimes it says socket closed, this has happened about 4 times tonight.
Other times I just get the entire Mac frozen and then have to do a hard boot which is not fun. It is on these occasions I have come back to find myself in either a new clone or a capsule. Lost a complete set of +5s and a deadspace fitted T2 ship in what should have been a no-brainer escape. I know from a decade with CCP they won't reimburse me, they never have despite me seeing complete asses get reimbursed over their own stupidity. Anyway, back to the technical issues.
I had it crash once when I had an e-mail notification pop-up.
I had it crash when my phone was syncing with iTunes.
I had it crash when I had a automatic software update working in the background.
I have had it crash pretty much when anything else happens on the Mac and Eve doesn't like it. Particularly if it's port related.
Overall, in the last few days it has become virtually unplayable.
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Vincent Athena
V.I.C.E.
3257
|
Posted - 2015.04.01 18:14:27 -
[46] - Quote
Minervio wrote:Yep, I am getting a lot of crashing going on since Scylla as well. Lost 2 ships as a result of it. Whoopy doo...
I am getting a combination of different crashes. Sometimes it says socket closed, this has happened about 4 times tonight.
Other times I just get the entire Mac frozen and then have to do a hard boot which is not fun. It is on these occasions I have come back to find myself in either a new clone or a capsule. Lost a complete set of +5s and a deadspace fitted T2 ship in what should have been a no-brainer escape. I know from a decade with CCP they won't reimburse me, they never have despite me seeing complete asses get reimbursed over their own stupidity. Anyway, back to the technical issues.
I had it crash once when I had an e-mail notification pop-up.
I had it crash when my phone was syncing with iTunes.
I had it crash when I had a automatic software update working in the background.
I have had it crash pretty much when anything else happens on the Mac and Eve doesn't like it. Particularly if it's port related.
Overall, in the last few days it has become virtually unplayable.
And yep, I am getting that Freeze forever bug A LOT!
Like after 10-60 mins in game, but seems to be multi-task related. I think there is some kind of memory leak in Eve so that if it has to share resources it just goes into a loop.
First rule of eve on a Mac: Turn off everything else.
E-mail should be off.
Itunes should be off, and certainly no syncing should be occurring.
Anything that could trigger an auto-update should be off.
What eve does not like is anything that causes communication with your computer. Kill it all. Kill it with fire.
I agree eve should not be this way. But it is.
Know a Frozen fan? Check this out
Frozen fanfiction
|
Amarisen Gream
The ArK's Hammer
ArK Alliance
69
|
Posted - 2015.04.02 15:20:30 -
[47] - Quote
CCP Sledgehammer wrote:Slummin wrote:CCP Sledgehammer wrote:Can I ask what you guys are doing when these crashes are occurring? Or is it fair to say there is no discernible pattern? If you have two clients open in window mode, sometimes closing one will cause the other to hang. This problem can be addressed by creating clones to use for multiple clients. You can find a guide here
My cloned client has been having issues locking up and such. Really don't wanna have to reset up all my windows. Seems to only start in the last day or two.
Been running fine since main patch day, but one of the newer ones might have hurt it somehow..
If anyone can help me find the crash logs, i'll send those to CCP
xoxo
Amarisen Gream
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Malcom Rynolds
EVE University
Ivy League
0
|
Posted - 2015.04.02 20:00:53 -
[48] - Quote
Just started playing this game on my imac last month. It has been fairly stable until yesterday 4/1. Now it crashes randomly about every 5-30 minutes. Game freezes for a about 10 seconds, then unfreezes and I can move around, then I get crash report and Eve closes. Turned off openGL and sound, but no affect. I'm not running any other programs.
It's kind of sad. EVE is a cool game and was stable for me until yesterday. |
Arthur Aihaken
Narada
4288
|
Posted - 2015.04.03 00:32:35 -
[49] - Quote
CCP Sledgehammer wrote:This is on a version we are hoping to deploy with the next release. DoD should work as intended, we had to deploy a workaround for Scylla, which will be removed with the new version.
Any chance there might be support for AMD Radeon R9 M290X/M295X graphics cards? I got the "High" shader setting working on my old MacBook Air. At 1.5 fps... (the decimal point is correct).
I am currently away, traveling through time and will be returning last week.
|
Sandor Kurovsky
Center for Advanced Studies
Gallente Federation
3
|
Posted - 2015.04.06 04:07:24 -
[50] - Quote
Here is an update on my Scylla experience:
After reading through most of the Mac related crashing posts, the one common thing that was mentioned most often as a "fix" for the client freezing/crashing was to turn OFF the audio. So I did that three days ago
Since then....NO CRASHES, NO FROZEN CLIENT WINDOW, NO ERRORS.
I have been re-adding the various graphics options one at a time to see if that affects the client stability. Will update again if I come across anything specific.
I have noticed how much of the gaming experience revolves around sound. It's a big loss and makes playing kind of one dimensional but at least I have stability now. |
Arthur Aihaken
Perkone
Caldari State
4319
|
Posted - 2015.04.06 04:37:46 -
[51] - Quote
Sandor Kurovsky wrote:I have noticed how much of the gaming experience revolves around sound. It's a big loss and makes playing kind of one dimensional but at least I have stability now.
Kind of a sucky tradeoff.
I am currently away, traveling through time and will be returning last week.
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Tiberius StarGazer
Thrall Nation
Brave Collective
457
|
Posted - 2015.04.14 13:56:52 -
[52] - Quote
I am currently running a late 2012 iMac with the latest OSX update and currently the biggest cause of crashes for me is from running more than one client at the same time and then closing one of them down. 90% of the time closing one client out of many will cause all clients to lock up and freeze. The only time it doesn't do this is if I force quit one of the clients and the others so far continue to run.
I have also had to resort to using eve in windowed mode as quite often due to the occasional crash causes the entire mac to lock up. (Can move mouse, but can't quit out of the eve client.)
Can also confirm that there is a significant reduction in performance since the last update, this is particularly noticeable with three clients. |
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CCP Sledgehammer
C C P
C C P Alliance
389
|
Posted - 2015.04.14 14:06:46 -
[53] - Quote
Tiberius StarGazer wrote:I am currently running a late 2012 iMac with the latest OSX update and currently the biggest cause of crashes for me is from running more than one client at the same time and then closing one of them down. 90% of the time closing one client out of many will cause all clients to lock up and freeze. The only time it doesn't do this is if I force quit one of the clients and the others so far continue to run.
I have also had to resort to using eve in windowed mode as quite often due to the occasional crash causes the entire mac to lock up. (Can move mouse, but can't quit out of the eve client.)
Can also confirm that there is a significant reduction in performance since the last update, this is particularly noticeable with three clients.
Hi Tiberius,
Using Clonemaker to create different prefs folders and links for multiple clients mitigates this crash. Full instructions available here
With regards to the performance reduction, are you seeing this across the board? Or mainly running multiple clients? What graphics settings do you run each client with?
Cheers,
Sledge.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Tiberius StarGazer
Thrall Nation
Brave Collective
457
|
Posted - 2015.04.14 14:23:15 -
[54] - Quote
Thank you for this! I will try out clone maker tonight.
It's seems mostly to be since the last patch, and in particular its loading grids when undocking, landing on warp
When the space factory was first released the grid would load a lot faster than before as in I would see all the brackets of things and then the graphics would load up afterwards. Which was brilliant because before the client would just freeze while it loaded and then everything would appear.
However, The same issue has now come back, where a grid and all UI can take a good few seconds to load. On one particular instance I found b my ship had floated off the undock for maybe 15-20km (frigate mind) before the grid loaded and I was able to take control.
This happens irrespective of what graphical settings I use. |
Ralend Oskold
Brave Newbies Inc.
Brave Collective
0
|
Posted - 2015.04.15 02:54:24 -
[55] - Quote
I figure I'l chime in on this too. Game is too unstable to play. I can't even manage to scan down an anomaly before it crashes. I'm stuck at a safe bookmark until this is fixed. I'll keep an eye on this thread. If there is a fix I'll resub. Also want to thank all your devs for making it possible to play EVE Online on my Mac in the first place. Great game. |
Dersen Lowery
Drinking in Station
1544
|
Posted - 2015.04.15 17:43:16 -
[56] - Quote
Ralend Oskold wrote:I figure I'l chime in on this too. Game is too unstable to play. I can't even manage to scan down an anomaly before it crashes. I'm stuck at a safe bookmark until this is fixed. I'll keep an eye on this thread. If there is a fix I'll resub. Also want to thank all your devs for making it possible to play EVE Online on my Mac in the first place. Great game.
Just FYI, there's a DDoS attack in progress against Tranquility, so not all disconnects are going to be the fault of the client.
Proud founder and member of the Belligerent Desirables.
I voted in CSM X!
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Ralend Oskold
Brave Newbies Inc.
Brave Collective
0
|
Posted - 2015.04.18 00:24:05 -
[57] - Quote
Dersen Lowery wrote:Ralend Oskold wrote:I figure I'l chime in on this too. Game is too unstable to play. I can't even manage to scan down an anomaly before it crashes. I'm stuck at a safe bookmark until this is fixed. I'll keep an eye on this thread. If there is a fix I'll resub. Also want to thank all your devs for making it possible to play EVE Online on my Mac in the first place. Great game. Just FYI, there's a DDoS attack in progress against Tranquility, so not all disconnects are going to be the fault of the client.
Thanks for letting us know about that. Hopefully it will all soon be resolved since I would very much like to play again when its fixed. Hopefully they will let us know here when it has been. |
Chromartix
Dreddit
Test Alliance Please Ignore
0
|
Posted - 2015.04.19 14:13:04 -
[58] - Quote
Getting an error when using Spotlight (cmd + Spacebar) to start EVE. The launcher will start completely empty and it will open a web search in Safari for "none en steam token "
Submitted bug report. |
Dersen Lowery
Drinking in Station
1551
|
Posted - 2015.04.20 15:03:52 -
[59] - Quote
Chromartix wrote:Getting an error when using Spotlight (cmd + Spacebar) to start EVE. The launcher will start completely empty and it will open a web search in Safari for "none en steam token "
Submitted bug report.
What's interesting is that I got the exact same thing trying to run /Applications/Singularity.app/Contents/MacOS/launcher while attempting to find a way to connect to Singularity.
So there's something about the particular way that Spotlight is deciding to launch EVE that's causing that.
Proud founder and member of the Belligerent Desirables.
I voted in CSM X!
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Jaruth Stahl
Ministry of War
Amarr Empire
0
|
Posted - 2015.04.23 18:43:02 -
[60] - Quote
I am also experiencing crashes when switching audio devices (ie plugging in headphones). I haven't tested fully, but it seems as thought eve is also unstable while I have mumble running. Has the updated cider build been included in the patches yet, or is it planned for the "Codename Mosaic" update? |
DaCheat
Black Serpent Technologies
Black Legion.
6
|
Posted - 2015.04.25 07:00:27 -
[61] - Quote
So here's my Mac horror story.
I've always been able to get the Mac client working after a while.
After playing on a mac for years you get used to the, "Do this, this, sacrifice a goat, then this, and your client will work!" run around...
Now this is totally different. First the clone client stopped working, then the launcher stopped working. Doesn't even open. No big deal I'll just launch eve the long way though the finder. Now, nothing. At all.
I've even done a fresh reinstall, yet nothing works. The closer we get to the Tuesday launch the shittier the mac client gets.
Oh did I forget to mention you disco from the server about ever 5 minutes on every client? Super great feature.
27" imac
Processor: 2.8 GHz Intel Core i7
Memory: 8 GB 1067 MHz DDR3
Graphics: ATI Radeon HD 4850 512 MB
Software: OS X 10.10.3
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Dersen Lowery
Drinking in Station
1565
|
Posted - 2015.04.25 19:14:12 -
[62] - Quote
DaCheat wrote:So here's my Mac horror story.
I've always been able to get the Mac client working after a while.
After playing on a mac for years you get used to the, "Do this, this, sacrifice a goat, then this, and your client will work!" run around...
Now this is totally different. First the clone client stopped working, then the launcher stopped working. Doesn't even open. No big deal I'll just launch eve the long way though the finder. Now, nothing. At all.
Do you have Gatekeeper enabled, and did you upgrade to 10.10? If so, that's probably your issue. Disable Gatekeeper (System Preferences -> Security & Privacy -> Allow apps downloaded from anywhere). Then launch EVE. Then go back to System Preferences -> Security & Privacy and Allow apps downloaded from the App Store and other identified developers. If I'm right, that should fix your issue.
I could be wrong, because you didn't post your OS version or any detail about how it's failing. (Hint, hint.)
DaCheat wrote:Oh did I forget to mention you disco from the server about ever 5 minutes on every client? Super great feature.
There's been a more or less continuous DDoS attack on the servers. I haven't heard any updates on it in a while, but the last couple of ban waves and policy changes seem to have made at least one person very, very mad. Not much to be done about it, sadly.
However: are you doing any kind of intensive network activity in the background while running EVE? Downloading patches, torrents, big web pages, music streaming? Because EVE has never played well with others as far as sharing network bandwidth goes.
Proud founder and member of the Belligerent Desirables.
I voted in CSM X!
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Ilian Pollard
Red Federation
RvB - RED Federation
7
|
Posted - 2015.04.25 20:26:35 -
[63] - Quote
Quote:
Do you have Gatekeeper enabled, and did you upgrade to 10.10? If so, that's probably your issue. Disable Gatekeeper (System Preferences -> Security & Privacy -> Allow apps downloaded from anywhere). Then launch EVE. Then go back to System Preferences -> Security & Privacy and Allow apps downloaded from the App Store and other identified developers. If I'm right, that should fix your issue.
No need to disable Gatekeeper. Just right-click on Eve client and select Open from menu.
You only have to do this once per install of the eve client.
If you read this tech note:
https://support.apple.com/en-us/HT202491
This is described in the section labeled "How to open an app from a unidentified developer and exempt it from Gatekeeper", you can just launch the Eve client.
It would be nice if CCP signed their app so that Mac customers don't have to go through this. |
Dersen Lowery
Drinking in Station
1566
|
Posted - 2015.04.27 02:30:09 -
[64] - Quote
Ilian Pollard wrote:Quote:
Do you have Gatekeeper enabled, and did you upgrade to 10.10? If so, that's probably your issue. Disable Gatekeeper (System Preferences -> Security & Privacy -> Allow apps downloaded from anywhere). Then launch EVE. Then go back to System Preferences -> Security & Privacy and Allow apps downloaded from the App Store and other identified developers. If I'm right, that should fix your issue.
No need to disable Gatekeeper. Just right-click on Eve client and select Open from menu.
That didn't always work in the beta for 10.10.3, so I got in the habit of a full disable/re+½nable. If that's no longer necessary, awesome.
Ilian Pollard wrote:It would be nice if CCP signed their app so that Mac customers don't have to go through this.
From your lips to their ears.
Proud founder and member of the Belligerent Desirables.
I voted in CSM X!
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Ralend Oskold
Brave Newbies Inc.
Brave Collective
0
|
Posted - 2015.04.27 21:48:24 -
[65] - Quote
Thought you folks might have fixed it with this patch today. No dice. Still crashes in station and in system. I can't risk flying anything but a rookieship. |
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CCP Sledgehammer
C C P
C C P Alliance
406
|
Posted - 2015.04.28 10:06:09 -
[66] - Quote
Ralend Oskold wrote:Thought you folks might have fixed it with this patch today. No dice. Still crashes in station and in system. I can't risk flying anything but a rookieship.
Hi Ralend,
That patch was just a launcher SSL Certificate update. Our Mosaic deployment is occurring as I am typing this, which includes the latest version of Cider.
Best,
Sledge.
Graphical QA Analyst | EVE Quality Assurance | Team TriLambda
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Robert Parr
Iron Tiger T3 Industries
31
|
Posted - 2015.04.28 10:25:04 -
[67] - Quote
CCP Sledgehammer wrote:Ralend Oskold wrote:Thought you folks might have fixed it with this patch today. No dice. Still crashes in station and in system. I can't risk flying anything but a rookieship. Hi Ralend, That patch was just a launcher SSL Certificate update. Our Mosaic deployment is occurring as I am typing this, which includes the latest version of Cider. Best, Sledge.
THANK YOU!!!!! Have lost several ships to this glitch....am very greatful for the fix!!!!!!!!!! |
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