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Robus
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Posted - 2003.10.29 08:08:00 -
[1]
This is a major issue that will make you quit the game if you will ever get into that situation:
A CEO of a 1 member corp hits "resign" from the corp menu. A second window pops up and asks for confirmation. He hits "CANCEL" or clicks the cross in the right upper corner. The corp is closed anyway.
No impounded stuff. All offices gone, all items/ships/minerals/blueprints in the hangars, the corp wallet gone. Stuff that was collected in the last 3 month. Due to the fact the CEO hit cancel it is a major bug. Maybe does not happen often but the ones it happens to they will quit..
Any similar experience? Comments? How does CCP react? I have no official statement yet and no reply to my petitions.. |
Robus
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Posted - 2003.10.30 14:04:00 -
[2]
Bug report about broken UI filed. Support Team contacted. Not a single response from ccp. Seems like this game is EVE(-1) soon. |
Khyan
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Posted - 2003.10.30 16:59:00 -
[3]
i had a 1 man Corporation that i dismanded earlier. Lost all my stuff too.
Tachyon Beams, 425mm Railgung, Blueprints, alot of other rare stuff :/
i petitioned, i want it back ffs
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DREAMWORKS
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Posted - 2003.10.31 13:31:00 -
[4]
You prolly get some story about them not able to confirm this, their log tools are incapable, too much data to log blablabla.
And simply comes down to this:
You'll get farked over and over by CCP, and next time you lose 50 mil due some bug (in my case twice in a month). Losing 100 mil total you get an answer: Were not refunding your items because we dont want to, we dont refund your items because else we get hundreds of requests to refund items that were never existing.
In short: they make their problems, your problems. They dont seem to care if you lose weeks of playing due to their lack of logging, its a pitty you played for weeks to buy that scorp, but shi happens eh? 
__________________________
http://www.nin.com/visuals/thtf_hi.html |
Robus
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Posted - 2003.11.03 20:40:00 -
[5]
Status update: My petition is one week old now. Still did not get ANY single response by ccp. |
Reah
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Posted - 2003.11.03 20:59:00 -
[6]
Edited by: Reah on 03/11/2003 21:02:17
 Quote:
You'll get farked over and over by CCP, and next time you lose 50 mil due some bug (in my case twice in a month). Losing 100 mil total you get an answer: Were not refunding your items because we dont want to, we dont refund your items because else we get hundreds of requests to refund items that were never existing.
In short: they make their problems, your problems. They dont seem to care if you lose weeks of playing due to their lack of logging, its a pitty you played for weeks to buy that scorp, but shi happens eh?
are u deliberately trying to lose stuff? i have never lost a single isk due to a bug and i have been playing ofr months now..
do u think ccp dost dont care, why would they NOT care? its bad for there buisnies, would u like it if u could just file a ciomplaint about losing ur ship to a bug, and they would just give u a new one just like that, how many fake petitions u think they would get then? o_O
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The Daddy
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Posted - 2003.11.03 20:59:00 -
[7]
\Robus,
Check on the support page on this web site and submit a petition that way
Worked for me
Di! Ecce hora! Uxor mea me necabit! |
Robus
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Posted - 2003.11.03 21:03:00 -
[8]
Edited by: Robus on 03/11/2003 21:06:56
Edited by: Robus on 03/11/2003 21:06:41
Quote:
\Robus,
Check on the support page on this web site and submit a petition that way
Worked for me
I petitioned ingame, wrote an email to the support team using the support section on this page, filed a bug report, submitted a chatlog with polaris and evemailed a GM 
Reah: We are not talking about loosing a ship due to a ctd. For a 1-man corp loosing all assets is equal to start all over. I played this game for 3 1/2 month... |
Nefratiti
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Posted - 2003.11.03 23:47:00 -
[9]
Your right, that is a good reason to quit a game and move on. And it is certainly an unacceptable level of customer support from what you have told us thus far. I look forward to seeing if ccp will step up and do what is right here. Hell it could be enough to make ME quit just hearing they did nothing. plenty of other games out there...
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Robus
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Posted - 2003.11.07 11:58:00 -
[10]
Update: I got a response now. 2 GM's are on my case and could recover 4(!) small ammo blueprints (which were impounded at one of my old laboratories;however I could not see them myself as impounded or in a hangar)
According to the GM the rest has to be investigated by a dev as it seems to be some tough work to find the items. Hopefully this turns out well within the next days. Then I will invite all of you guys to a nice space party with free spirits, spiced wine and tobacco. Will keep you updated.
A fact is: ccp and the support team are taking care about their players but it takes quite while to react... |
TIvian
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Posted - 2003.11.07 12:04:00 -
[11]
Good luck to you man. that does kinda suck...
1 question??? why not make and alt and transfer the corp to it. and then resign your main?...or take all ur sh!t and put in personal hangers?
(\_/)
(O.o)
(> <) Teh Uber Asheron's Call Bunny Booty WTFPWNZ you!! |
Robus
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Posted - 2003.11.07 17:24:00 -
[12]
..because I did not wanna resign at all. As stated, the corp was closed due to a bug in the UI. Cancelation (click "x") of the resign popup confirmation window was taken as an ok. |
Lucas Bowman
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Posted - 2003.11.10 03:56:00 -
[13]
I've given up with petitioning in my losses. Each time either myself or someone I know of that has petitioned against a loss (be it an item or time in training), the official response was ALWAYS "we show no record of you currently in possession of such an item" which took 2 weeks to get to me. I've always wanted to reply, not **** Sherlock, my petition told you that my item is now missing! Still, I understand CCP's position that anybody can state that in an attempt to get an item/skill. But they obviously have some kind of record, and apparently it is directly tied into the same bug that loses your items. At this point it's a race between the game challenging me to the next level vs how many features fail to work. I have zero faith in customer support and will not be calling on them again.
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Skyy
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Posted - 2003.11.11 19:08:00 -
[14]
happened to me, and its been almost 4 months... I was finaly told an email was sent out telling me all hope is lost, but I never got an email. don't let the situation slide... you need to keep arguing and find a GM to help you personally in a convo. it sucks, but they'll basically sweep it under the carpet and move on.
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Allison Lovey
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Posted - 2003.11.11 19:13:00 -
[15]
Edited by: Jenna Cardiz on 11/11/2003 19:21:17
Now I cant really understand this problem here!
I can understand that it might be wrong that the stuff disappers but then again who is stupid enough to confirm two questions about it when they know they have stuff in hangar?
I almost did the same but as I was going to do it I suddnly thought about all stuff so I moved it out of the corp hangar and took the cash.
So stop complaining and live with it. If you are out in the blue and do something like that its your own fault, not CCP¦s or anyone elses.
Still I really feel that it shouldnt be possible to close down a corp as long as there is stuff in hangars and money in wallet. But thats all, and thats the only bugg. so just file a bugg report or what ever and stop complaining here.
Also I havent come cross the bugg you are saying here that u clicked and it took it wrong. I tryed it myself a few minutes ago but I couldnt find the bugg u are talking about.. I would rather say that u accidently clicked the wrong button and lost all stuff because of it. And thats all i would say that is to it.
/J.C.
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Robus
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Posted - 2003.11.11 22:48:00 -
[16]
Edited by: Robus on 11/11/2003 22:52:18
Quote:
Now I cant really understand this problem here!
Maybe you didn't read the full thread!
Quote:
I can understand that it might be wrong that the stuff disappers but then again who is stupid enough to confirm two questions about it when they know they have stuff in hangar?
Did not confirm twice!
Quote:
so just file a bugg report or what ever and stop complaining here.
Again, read the full story!
FYI: I already talked to GMs in person and they could even find some (impounded but not viewable items) but they handed the case over to the devs because they lack tools to recover the rest.
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TIvian
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Posted - 2003.11.11 22:54:00 -
[17]
Just so you know....CCP pretends to care..and the GM's pretend to care...but they all must be little rich kids who have nothing better to do....because I find the help system in this game to be 1337 SUXORS!!!! they are ruder then a frenchman to an american asking for help!!! If I ever get stuck or need help I won't bother since they don't help anyway!
THE SWAMMY PREDICTS THIS GAME WILL NOT LAST!! AND CCP WILL NEVER PUBLISH ANOTHER GAME AGAIN!
mind you I am not bagging on the game it self...I still love the game.
its ther Customer Care or the lack there of that needs help
(\_/)
(O.o)
(> <) Teh Uber Asheron's Call Bunny Booty WTFPWNZ you!! |
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