EVE Search - Announcement:2015-02-25 - Unscheduled Downtime Extension

Announcement:2015-02-25 - Unscheduled Downtime Extension

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Author	Thread Statistics \| Show CCP posts - 16 post(s)

CCP Falcon 10818	Posted - 2015.02.25 11:22:04 - [1] - Quote Today's daily downtime will be extended by 30 minutes in order for us to make some short notice hardware changes to Tranquility. We expect to be online and accepting connections at 12:00 UTC. Sorry for any inconvenience caused by this unscheduled extension. - F CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10823	Posted - 2015.02.25 12:04:22 - [2] - Quote Paul McCrane wrote: -¢-Ä-¦-+ -¦-+-Ç-+-ü-+-ï-¦ -+-¦-¦-¦-Ç-+-+-¦ , -+-+-¦-+-+ -¦-ï-+-+ -¦ -+-¦-+-é-¦ -+-+-¦-+-ü-é-¦-¦ -+-¦-+-+-ü-¦-é-î -+ -+-¦-¦-¦-Ç-¦-¦-¦ Check twitter CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10824	Posted - 2015.02.25 12:14:20 - [3] - Quote Mikelos wrote: Heh, hope it's up in the next 3 hours...I used Hours for PLEX an hour ago. In the small event that this was to happen, file a ticket and Customer Support will assist you CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10827	Posted - 2015.02.25 12:19:49 - [4] - Quote Ling Gong Chen wrote: i don't know how long will this take and probably even you don't know how long this will take. what i know is that no one is happy about an unannouced dt extension. you can't promise us for 30mins and make it to a god-knows-when finish. we want compensations, no excuse, and no debates. Your corp name might be a result of your entirely unreasonable attitude to a completely unscheduled event that we're working as fast as we can to resolve. Post constructively, or don't post at all. CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10827	Posted - 2015.02.25 12:22:20 - [5] - Quote Steijn wrote: CCP Falcon wrote: Ling Gong Chen wrote: i don't know how long will this take and probably even you don't know how long this will take. what i know is that no one is happy about an unannouced dt extension. you can't promise us for 30mins and make it to a god-knows-when finish. we want compensations, no excuse, and no debates. Your corp name might be a result of your entirely unreasonable attitude to a completely unscheduled event that we're working as fast as we can to resolve. Post constructively, or don't post at all. are todays problems caused by the work you did on monday/tuesday? It doesn't appear to be the case. Monday and Tuesday were hardware and firmware changes, as far as I can tell this is a code deployment issue that we're looking into, and is unconnected CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10833	Posted - 2015.02.25 12:34:54 - [6] - Quote Fenglorian Egivand wrote: CCP Falcon wrote: Steijn wrote: CCP Falcon wrote: Ling Gong Chen wrote: i don't know how long will this take and probably even you don't know how long this will take. what i know is that no one is happy about an unannouced dt extension. you can't promise us for 30mins and make it to a god-knows-when finish. we want compensations, no excuse, and no debates. Your corp name might be a result of your entirely unreasonable attitude to a completely unscheduled event that we're working as fast as we can to resolve. Post constructively, or don't post at all. are todays problems caused by the work you did on monday/tuesday? It doesn't appear to be the case. Monday and Tuesday were hardware and firmware changes, as far as I can tell this is a code deployment issue that we're looking into, and is unconnected Hmm, the twitter says it's a short-notice hardware thing. It was, then it was a software thing, now it's a software and hardware thing CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10837	Posted - 2015.02.25 12:41:00 - [7] - Quote Cedric Rochester wrote: Serdar Tyrnx wrote: CCP Falcon, in other words, you actually have no clue whats wrong :) No, they have an idea what's wrong. It would just take longer to explain the specifics of it to you in a manner that you would understand, than it would to go fix the problem. Providing us with need-to-know updates like 'hey we're making progress' or, 'we found a new problem', is simply secondary to the actual problem: fixing the servers so you all stop crying. :p This basically. For those of you who would prefer, I'll provide pictorial reference for the current situation: CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10847	Posted - 2015.02.25 12:47:43 - [8] - Quote Ling Gong Chen wrote: CCP Falcon wrote: Your corp name might be a result of your entirely unreasonable attitude to a completely unscheduled event that we're working as fast as we can to resolve. Post constructively, or don't post at all. there is one more thing. please remember that you have a blue tag on your image. what you said and those word of choices you made are not just about you. there is a ccp before your name. next time choose your word wisely as a pubilc announcer. that is so unprofessional. Thanks for the advice, now stop trolling and posting off topic. Last warning. CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10847	Posted - 2015.02.25 12:49:00 - [9] - Quote Amelia Ronuken wrote: CCP Falcon wrote: Cedric Rochester wrote: Serdar Tyrnx wrote: CCP Falcon, in other words, you actually have no clue whats wrong :) No, they have an idea what's wrong. It would just take longer to explain the specifics of it to you in a manner that you would understand, than it would to go fix the problem. Providing us with need-to-know updates like 'hey we're making progress' or, 'we found a new problem', is simply secondary to the actual problem: fixing the servers so you all stop crying. :p This basically. For those of you who would prefer, I'll provide pictorial reference for the current situation: You're in love with this image! I counter with my own! http://imgur.com/1I1gnZP I hate it when the doohickey stops working properly. CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10847	Posted - 2015.02.25 12:49:53 - [10] - Quote Ling Gong Chen wrote: Katarina The Despoiler wrote: Tell you what, you go make a game, that is even console standard let alone a huge MMO like eve, and make it with no mistakes, no flaws, no issues, then you can comment on others, because you know what, Nearly every games company to date has issues occasionally, be it console or online based. It happens, Deal with it. Have some patience. so you are totally free from all kinds of responsibilities? that everyone else in the world must forgive all the mistakes you have done? i said i am not happy, and i didn't use any swear words. all i ask for is ressonable compensation as the apologisation from their mistakes. patience? what else i can do to them if they can't fixe this for the rest of my life? sitting in front of my lap and just waiting? Okay, seriously... last warning. Stop posting off topic and trolling people. CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3



CCP Falcon 10847	Posted - 2015.02.25 12:51:44 - [11] - Quote No further update at present guys. Our operations team are still working on the issue. Really sorry for the delay in having TQ back online, hopefully we'll have things up and running soon CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10860	Posted - 2015.02.25 13:18:41 - [12] - Quote Hey guys, No further information at this time, keep your eyes on the original post of this thread for further updates. - F CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10883	Posted - 2015.02.25 14:10:56 - [13] - Quote Sorry for the continued delays guys, our ops team are currently setting fire to things and plugging things in to try and get things up and running again. CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10912	Posted - 2015.02.25 14:38:53 - [14] - Quote Thanks for your patience guys. It looks like we're a little closer to having the issue resolved. If you suffer any adverse effects because of this unscheduled downtime, such as missing sov bills ahem, or industry or POS related issues, feel free to contact customer support and they'll be able to see if they can assist under our policies. We'll update again in a little while. Apologies again for the delays. CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Falcon 10912	Posted - 2015.02.25 14:40:34 - [15] - Quote Lettie Slapdash wrote: CCP Falcon wrote: Today's daily downtime will be extended by 30 minutes in order for us to make some short notice hardware changes to Tranquility. We expect to be online and accepting connections at 12:00 UTC. Sorry for any inconvenience caused by this unscheduled extension. - F UPDATE: 11:56 UTC - DOWNTIME WILL BE FURTHER EXTENDED WHILE WE WORK ON TRANQUILITY 12:00 UTC - APOLOGIES FOR THE DELAY - CURRENTLY NO ETA WHEN TRANQUILITY WILL BE AVAILABLE 12:50 UTC - ISSUES WITH TRANQUILITY ARE STILL BEING INVESTIGATED 14:00 UTC - INVESTIGATION INTO ISSUES IS STILL ONGOING, WE APOLOGIZE FOR THE DELAYS I do hope the hours of lost skill training will granted to people. You don't lose skill training, Tranquility knows what time it is. CCP Falcon \|\| Community Manager \|\| @CCP_Falcon Happy Birthday To FAWLTY7! <3


CCP Logibro C C P C C P Alliance 791	Posted - 2015.02.25 15:43:21 - [16] - Quote Tranquility should now be online. CCP Logibro // EVE Universe Community Team // Distributor of Nanites // Patron Saint of Logistics @CCP_Logibro

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