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Hakera
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Posted - 2003.11.02 02:29:00 -
[1]
Edited by: Hakera on 02/11/2003 02:46:11
Edited by: Hakera on 02/11/2003 02:44:50
Hi Folks,
I have been thinking for a while that the CSM format needs updating. I posted some ideas on eve-i here.
What do the rest of you think?
Summary points
All questions have to be submiited 24hrs in advance of meeting
These will delegates in the form of an agenda for the upcoming meeting. This will also give time for CCP to prepare an initial response to the questions.
Format of the CSM Meetings
Intro - new delegates, apologies etc
Annoucements
Question 1 - Pann or someone pastes in the question, and then the CCP initial response.
The floor is then open for the delegates to add their views for say 10mins?
the the rest of the questions...
Post Meeting!
A New forum is created here called CSM forum or something
Here every week, CCP will paste a sticky thread per question or topic with the question, initial CCP response then a cut of the CSM chat relating to that question.
This will give the opportunity for the rest of the community to add their veiws. I would want this forum heavily modded and any crap posts/replys that dont add anything constructive removed.
Here also is where CCP can update/clairfy/agree/inform their current views/ideas on the topic. This could be the best way for CCP to communicate updated progress/opinions of topics to the community.
Most meetings in RL are set this way because 80% of the information/agreements made is after the meeting where things need updating or changed and this communication through a CSM forum will allow this so that people do not take what is said in the forums as set in stone (which Tomb's replies often are) or out of context.
Through this and a roadmap of some sort should allow CCP to communicate more clearly with the community and post in their own time and also allow the community to get all involved in the future of Eve since this Gen discussion thread moves to fast for anyone to notice.
Ok - that was meant to be a summary but I got carried away there 
The CSM's are very very underused atm and could become along with the follow-up on the CSM forum the best and most powerful communication tool along with the player website for CCP and the Eve community
"Just my 2 cents"
Can Polaris make this sticky! This is a topic that should not go away and disappear into the archives or the Gen Discussion forum to be forgotten, which in all liklehood it will knowing the speed of new posts on here. 
Have Fun, People of Eve
Dumbledore - Eve-I.com |
Darth Vodka
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Posted - 2003.11.02 02:54:00 -
[2]
that get's my vote.
some damn good ideas.
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McWatt
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Posted - 2003.11.02 06:32:00 -
[3]
great.
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Angel Destiny
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Posted - 2003.11.02 11:29:00 -
[4]
Fantastic idea - hope CCP listen to it!
You could develop this with key action points for CCP to take away and consider and redraw their roadmap maybe.
At the minute, it looks like only Zrakor in the mission forum responds actively to questions there.
Someone would have to make sure that the devs respond or add their input into the CSM question forum.
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ProphetGuru
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Posted - 2003.11.02 11:51:00 -
[5]
Sign onto this.
Evolution..... Just when you thought you were winning.
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Archon Stormrage
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Posted - 2003.11.02 14:46:00 -
[6]
Got my vote, maybe some useful questions will be asked.
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GFLTorque
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Posted - 2003.11.02 15:44:00 -
[7]
I would also suggest that each meeting begin with:
 1) Unfinished Business (CCP comments on issues remaining from last CSM meeting / unfinished / unresolved) Possibly as simple as: Unfinished Business-TomB: "we have not completed debugging the Grid Fix that Ender mentioned last week."
2) Old Business (Comments regarding Old Issues) This may be things such as: Comments from CSM participants about past patches, etc... Ie.. Ender: "my corp continues to complain the last patch caused hybrids to be too week."
3) New Business (Comments from all regarding NEW issues) This is straight forward.
In this format you always go in this order:
1) Unfinshed Business
2) Old Business
3) New Business
In standard meetings this places the emphasis of time, on RESOLVING  issues unfinished and previously assumed finished.
RATHER then placing emphasis on total new issues. It makes it easier for ALL PARTIES to check on the progress of issues as they work together to create a better game.
Just my 1 & 1/2 cents.
Torque
CEO - GFL
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Hakera
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Posted - 2003.11.02 17:03:00 -
[8]
Sounds good GFL, basically just like RL meetings, although my thoughts were that oustanding issues from past questions could be resolved continued through the CSM forum, rather than waste time during the meeting other than maybe requesting CCP to post an update under the question thread.
Dumbledore - Eve-I.com |
Arthur Guinness
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Posted - 2003.11.02 17:46:00 -
[9]
yeah sounds good, this could increase the quality
of the dev answers.
Instead of "I was not aware of that" the dev who's working on it could then give a status report on the topic.
--
The worst thing you can do when suggesting a solution to a problem is to provide alternatives, people end up arguing the alternatives instead of implementing the fix. |
Foxy Cleopatra
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Posted - 2003.11.02 20:15:00 -
[10]
Good idea - what about a bulk email to the community as well to bring the news/updates to them?. |
McWatt
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Posted - 2003.11.02 22:45:00 -
[11]
 Quote:
yeah sounds good, this could increase the quality of the dev answers.
Instead of "I was not aware of that" the dev who's working on it could then give a status report on the topic.
hm. i d wished i were as optimistic as you are.
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Yasir
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Posted - 2003.11.03 00:44:00 -
[12]
Great ideas! I can only hope that someone from CCP actually reads this and presents the idea to the Devs.
Yasir
Solar Wind |
Danton Marcellus
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Posted - 2003.11.03 02:11:00 -
[13]
When a good thread comes along you must sticky, sticky good!
Convert Stations
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Foxy Cleopatra
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Posted - 2003.11.03 07:03:00 -
[14]
If the agenda gets sent to the delegates, it could also get posted on eve-i for example or on the official boards after the questions have been submitted so initial responses/views from the community can be gathered before the CSM as well.
That way delegates could gather community thoughts before they enter the meeting.
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Vel Kyri
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Posted - 2003.11.03 10:00:00 -
[15]
Yes to all of the above!!
better, more organised communication is needed.
-----
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Arthur Guinness
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Posted - 2003.11.03 14:36:00 -
[16]
imo this thread should be stickied, as it is nice feedback for ccp.
And it's, so far *g*, constructive.
Would be good if a mod could sticky it, and keep it clean.
--
The worst thing you can do when suggesting a solution to a problem is to provide alternatives, people end up arguing the alternatives instead of implementing the fix. |
Halo Jones
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Posted - 2003.11.03 14:41:00 -
[17]
well thoughtout ideas, and gives devs 24hrs notice of questions to prepeare repsonces
good good
sticky
Oberon Incorporated. |
Pann
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Posted - 2003.11.03 14:56:00 -
[18]
In the past weeks, we have been discussing ways to make the CSM meetings more productive, taking some of the feedback we've gotten into account.
For starters, we will be holding them earlier in the day. The original time - 22:00 GMT - had been set by the devs who were attending in those early days of the CSM. Often, the meetings would either run long and the guys were wiped out or we'd have to end them earlier than we'd like because of the hour. We've decided to hold them earlier in the day so that everyone's wide-eyed and bushy tailed - about 14:00 GMT (8 am CST for me.)
One benefit to having them earlier in the day is that we will be able to call upon other members of the team who are focusing on some of the areas the players may ask about. In previous CSM's, those guys had already left the office and unable to be reached for information.
We had been hesitant to set topics or have questions submitted in advance, though detractors often assumed we were picking and choosing what we would answer. Since the idea of having questions submitted in advance and topics being set seems to be popular, we'll try changing this for a while and see how it works. Delegates will receive an e-mail on Monday inviting them to submit three questions each. We'll address as many as we can during the two-hour chats on Wednesday.
Those who have not been appointed to the CSM previously may start sending in their e-mails to me now to be considered for the upcoming session. Please do not request to be added to the roster if you cannot attend on the dates and times we will be meeting. Give someone who can be there a chance to fill the seat instead.
When sending the e-mail, please include the following information in your message:
Your character name
The name and e-mail address of your CEO, if you are not the CEO of your corporation. Only one e-mail per corp, please
The name of your corporation
The primary focus of your corp (ie trading, pvp, roleplaying, etc.)- the same goes for freelancers, and please specify that you are a freelancer
If you are a press representative, please give the URL for your news or fan site.
Eve Community Manager
[email protected]
CCP |
Halo Jones
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Posted - 2003.11.03 16:28:00 -
[19]
On this matter Pann, where are the answers form last week? They are quite overdue, and i fear 14.00 may be early midweek for any US players, but is excellent when it allows more Devs to be involved in asnwering, but with questions in advance this shouldn't be an issue.
More responce and clearer answers are what everyone is looking for, adn I think this is a good move in the right direction.
Oberon Incorporated. |
Hakera
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Posted - 2003.11.03 20:51:00 -
[20]
Edited by: Hakera on 05/11/2003 00:06:23
Edited by: Hakera on 04/11/2003 20:07:58
Hey Folks!
Just in case any of you missed it, Pann's reply is above regarding this topic.
Have Fun
Dumbledore - Eve-I.com |
Rizmordan Hillgotlieb
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Posted - 2003.11.03 21:39:00 -
[21]
14:00 is cool. 4am for me though... But if it's something I'm interested in I would get up early... right?
Posting for Numbnutz |
Hakera
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Posted - 2003.11.03 22:30:00 -
[22]
I cant unfortunatly attend at those times, as Im at work during the day  Nevertheless, i shall enjoy reading up on what took place
Dumbledore - Eve-I.com |
Robomonkey
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Posted - 2003.11.04 11:17:00 -
[23]
Are these supposed to be formal meetings?, if they are then why not have an 'action' column?, I've never been to a meeting without actions coming out at the end.
For me personally, the most frustrating part is the false promises. At the moment these meetings happen, problems are identified, yet no goals or targets are set to resolve them, its just madness and to be honest a complete waste of everyones time.
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McWatt
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Posted - 2003.11.04 12:09:00 -
[24]
Edited by: McWatt on 04/11/2003 12:13:24
pann, you fail to mention the promised answers.
btw, it s sad that only few staff members seem to have informations on important issues, it s weird business if you have to call the specialist for roid-spawn or derelict bug while several devs are present...
most important would be to sort question by priority, here players can help, they know...
and last but not least, real answers are needed, not just jokes and promises.
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Oodlebang Slipslop
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Posted - 2003.11.04 19:22:00 -
[25]
So to sum up then -
1.All questions will be "considered" before the meeting. Nice censoring!
2.And as if censoring isn't enough you try and eliminate most of the players in eve, as you have to be there at the meeting.(1400gmt = very few of the working population in the USA and UK)
Wow good work. That'll make us all feel better
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Tetsuo
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Posted - 2003.11.05 10:22:00 -
[26]
It is the player population who wanted to submit q's so they can be considered before answered. That way they have a chance to give a better answer. The players submitting the q's still know what they submitted and can go out with the information.
ex: Tetsuo: "TomB never answered my q about me being the best player ever! I think something is fishy" 
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While I see You cannot see
While I move You move with me
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