|
Author |
Thread Statistics | Show CCP posts - 47 post(s) |
|
CCP Falcon
11053
|
Posted - 2015.03.24 09:22:11 -
[1] - Quote
We are happy to announce that the Scylla release has been successfully deployed!
Scylla brings new opportunities that will be added to the opportunities system, as well as a Tech III subsystem rebalance, the download on demand client, and many fixes, changes and quality of life improvements to make the world of New Eden a better place for all.
For further information you can see our new updates website, and for a detailed breakdown of what's in this release, check out the full patch notes here!
There is also important information here with regards to the new Download on Demand client. Be sure to read it before patching!
You can find more general information on download on demand in this Technical Help Center article, and view the troubleshooting article here.
Please report any issues you experience with Download on Demand in this thread. For general discussion and feedback regarding Scylla, please see here. For issues with the release on PC, please use this thread, and for Mac users, there is, as always, a thread on the Macintosh forums for discussion of this release.
CCP Falcon || Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
|
|
|
CCP Falcon
11053
|
Posted - 2015.03.24 10:16:06 -
[2] - Quote
KNOWN ISSUES:
CCP Falcon || Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
|
|
|
CCP Atropos
C C P C C P Alliance
454
|
Posted - 2015.03.24 11:56:08 -
[3] - Quote
Dakota SnowWolf wrote:DoD launcher won't start on the XP machine.... nor can I bypass the launcher to load eve as before...? Check to see if there are any old launcher.exe processes running. |
|
|
CCP Atropos
C C P C C P Alliance
454
|
Posted - 2015.03.24 12:07:31 -
[4] - Quote
If you're having problems with the selfupdate installing you can undertake it manually by downloading the installer for it from here: http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_2_871265.exe |
|
|
CCP Maxwell
C C P C C P Alliance
62
|
Posted - 2015.03.24 12:50:09 -
[5] - Quote
Ghaustyl Kathix wrote:For those of us with sub-par internet at home, is there an install package for all of the resources? When I was playing with it on Singularity, it took a minute at least to load the model and various skins for a cruiser, let alone a station, I'd rather download the whole thing at school and install that on the desktop at home.
I'd recommend setting the "Download all the resource files" flag in the launcher settings. The launcher will then download everything. Better restart the launcher after changing this setting.
CCP Maxwell - QA Engineer - Team RnB
|
|
|
CCP Goliath
C C P C C P Alliance
2669
|
Posted - 2015.03.24 13:00:28 -
[6] - Quote
Oriella Trikassi wrote:John WarpingSlow wrote:Downloading the full 7.x gigs of "download on demand", it froze at 1.54 gigs out of 7.92. (Waited 10 mins with no progress.) Killed the launcher after it wouldn't close, waited, and restarted. Yes, I got that too and at about the same point. However this apparent freeze also happens to me with updates on Second Life which clear cache before restarting, so I knew what to do - go for a cup of coffee. After a while it got going again. Be patient! Second Life/Firestorm I give a good twenty minutes before giving up and restarting. Second time, it nearly always succeeds. oo, as I type cache moved, update under way.... Client is ready!
If you got a 7gb file download, then restarting the launcher is the way to go. I had this issue, because I started patching before we had published the correct patchinfo files and purged the old ones, and the issue instantly resolved for me. I realise that you're sorted, but also replying to the person you replied to (as well as anyone else experiencing the 7gb download issue)
CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
|
|
|
CCP Maxwell
C C P C C P Alliance
62
|
Posted - 2015.03.24 13:07:38 -
[7] - Quote
Amira Yiu wrote:I got an installation for Singularity and another one for Tranquillity. Is it ok to have them both use the same cache location or will this be causing any issues?
Just wanted to make sure, though maybe this is what was being referred to as "multiple EvE installations".
Both Sisi and TQ will be using the shared cache location.
CCP Maxwell - QA Engineer - Team RnB
|
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 13:17:39 -
[8] - Quote
Yes, the EVE Launcher detected it in your EVE install and is migrating it to the shared resource cache. |
|
|
CCP Maxwell
C C P C C P Alliance
62
|
Posted - 2015.03.24 13:32:56 -
[9] - Quote
Valyn Horn wrote:CCP Maxwell wrote:Ghaustyl Kathix wrote:For those of us with sub-par internet at home, is there an install package for all of the resources? When I was playing with it on Singularity, it took a minute at least to load the model and various skins for a cruiser, let alone a station, I'd rather download the whole thing at school and install that on the desktop at home. I'd recommend setting the "Download all the resource files" flag in the launcher settings. The launcher will then download everything. Better restart the launcher after changing this setting. If we select the Download all the resource files setting, will the game do this in the background or will the launcher force the full download and delay launch of the game? It would be nice if it was Diablo 3 Style, where the game will initially be playable early, but the full texture download happens in the background. My understanding is without the setting checked, we will not download everything, only stuff in our general area, like adjacent systems and whatnot. Is that right? Ideally, I'd like to launch the game as early as possible, but still download everything completely after enough time passes.
As of now, if you choose to download the full set of resources, you cannot log in before everything has been downloaded. We have plans to change.
CCP Maxwell - QA Engineer - Team RnB
|
|
|
CCP Maxwell
C C P C C P Alliance
62
|
Posted - 2015.03.24 13:43:59 -
[10] - Quote
Worrff wrote:CCP Maxwell wrote:Valyn Horn wrote:CCP Maxwell wrote:Ghaustyl Kathix wrote:For those of us with sub-par internet at home, is there an install package for all of the resources? When I was playing with it on Singularity, it took a minute at least to load the model and various skins for a cruiser, let alone a station, I'd rather download the whole thing at school and install that on the desktop at home. I'd recommend setting the "Download all the resource files" flag in the launcher settings. The launcher will then download everything. Better restart the launcher after changing this setting. If we select the Download all the resource files setting, will the game do this in the background or will the launcher force the full download and delay launch of the game? It would be nice if it was Diablo 3 Style, where the game will initially be playable early, but the full texture download happens in the background. My understanding is without the setting checked, we will not download everything, only stuff in our general area, like adjacent systems and whatnot. Is that right? Ideally, I'd like to launch the game as early as possible, but still download everything completely after enough time passes. As of now, if you choose to download the full set of resources, you cannot log in before everything has been downloaded. We have plans to change this. If you are going to change this, DO NOT remove the current option, as some will still want to have all the resources downloaded before playing. If you must change it, just add a further option.
Ah, yes. To clarify: We want to give give you the option of starting to play while the launcher is downloading the full resource set. Rest assured, we will not remove the option to download all the resource files.
CCP Maxwell - QA Engineer - Team RnB
|
|
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 13:54:46 -
[11] - Quote
Samsara Toldya wrote:CCP Maxwell wrote:Ghaustyl Kathix wrote:For those of us with sub-par internet at home, is there an install package for all of the resources? When I was playing with it on Singularity, it took a minute at least to load the model and various skins for a cruiser, let alone a station, I'd rather download the whole thing at school and install that on the desktop at home. I'd recommend setting the "Download all the resource files" flag in the launcher settings. The launcher will then download everything. Better restart the launcher after changing this setting. Scylla patch file: 29MB - can be copied to an USB stick to use at home "with sub-par internet" Download all the resource files downloads another 238MB - where are those files stored? Please tell me you are not asking me to copy 13.7GB / 68,074 files / 257 folders (shared cache folder) each time there is something added to the shared cache... "Export patch" -> 29MB of (29+238MB) Scylla release. I don't need fast internet for those 29MB but the other 238MB. "Export last shared cache files" ... missing? That's exactly what I asked for in devblog comments, every answer was: "Yeah, you will be able to download the release somewhere else and copy it on an USB stick to patch your eve installation at home". Now... where is it? The patch you export should contain the deltas that were downloaded and applied to the EVE Client binaries (those in the install location).
You can copy the shared resource cache to a portable disk, but there's no way to extract a list of recently added files, without trawling the cache and reading all the file access times. I would imagine what was meant by whatever reply was given to you, was that you can copy that shared cache and use that on other machines, as you wish, but there isn't an 'export last shared cache files' option and I don't think there will be that option, either.
The shared cache location can be seen by opening the settings dialog in the EVE Launcher and viewing the path shown on the Download tab.
As an aside, the full installer is also available for download, but I assume you don't want to copy large quantities of data around, and so 7GB of installer files isn't what you want. |
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 14:35:42 -
[12] - Quote
Some users have reported that if you try running the EVE Launcher as administrator, it will solve these issues. It's something we're currently investigating. |
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 14:36:32 -
[13] - Quote
Veliki Ritoznojcan wrote:CCP Maxwell wrote:Ghaustyl Kathix wrote:For those of us with sub-par internet at home, is there an install package for all of the resources? When I was playing with it on Singularity, it took a minute at least to load the model and various skins for a cruiser, let alone a station, I'd rather download the whole thing at school and install that on the desktop at home. I'd recommend setting the "Download all the resource files" flag in the launcher settings. The launcher will then download everything. Better restart the launcher after changing this setting. Trying to do this but launcher doesnt allow me to save new settings. I just reinstalled windows 7 32-bit after my hard drive went bye-bye. Could you paste your logfile on pastebin, so we can take a look at it? |
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 15:00:12 -
[14] - Quote
Natya Mebelle wrote:What if I do not WANT a shared resource folder? I'm running two installations of Eve from two separate harddrives (not partitions, physical hard drives!) because this improves my loading times a lot. If the game is going to pull all data from the same location, I'll be getting frustrated pretty soon... Or is this only patch information the game downloads once, and then distributes it to the other clients so I no longer need to download things twice? If so, then all is good c: There's no alternative; you have to have a shared resource cache unless you can fake access to the Windows registry (assuming you're on Windows) The only shared data is the game asset data such as art assets, videos, audio and such. The binaries are still located in individual installs. |
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 15:01:17 -
[15] - Quote
Veliki Ritoznojcan wrote:Cant find any logfile, found 2 launcher.exe set both as run as admin no difference. I can tag the flag in settings but i cant save it. When i return flag is gone They should be located under the launcher install, within a folder named cache. They will then be called launcher.2015-03-24.log (with different dates per day). You can also try running eve.exe as administrator. |
|
|
CCP Maxwell
C C P C C P Alliance
62
|
Posted - 2015.03.24 15:19:48 -
[16] - Quote
Frost Ikkala wrote:After really short update of launcher ,game started without a problems , Then noticed small loading bar above time bar , After leaving station game was seriously lagging for about 5-8 sec everytime at same location whatever I do its loading again and same lag.
FPS at max no problem [ GPU > AMD R9 280x ] CPU temperature increased for 8 to 10 c [CPU> Intel i5] HDD [SSD 120 gb] Network [ 60/10 mbs] OS [win 8.1]
When I warp to asteroid field it lags for few sec and then I just appeared at warp in location , Same for POS, PI , Stargates , Exploration sites etc . . .
Its like Im downloading same thing all over again like my game is not at the harddrive
How Can I download full game , because this is not working at all , TY !
Go to the launcher settings cog, select the download tab and tick the "Download all the resource files". Restart the launcher and the launcher will download all resources the client needs before you can log in.
CCP Maxwell - QA Engineer - Team RnB
|
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 15:35:15 -
[17] - Quote
Natya Mebelle wrote:Okay, this does not look good. No matter what I do, the game thinks I need to migrate 13 Gigabyte towards the shared folder. This means that multiple installations WILL be running from the same client, which WILL impact my performance and load times. Well great.
So while this process is going on, what do I do with my other two installations? I'm not keen on having several gigabyte worth of useless data. Will the clients be removing unnecessary data after moving? If I open the other client to patch, will I have to migrate all those 13 Gigabyte AGAIN or will it be smart enough to detect the already detected folder? Or does that mean I have no business any more with two separate installations and need to remove one because I will only run from one executable from now on? If so, what am I going to do with all those locally stored files? Both clients use separate interface settings, separate market quickorders (dozens of them). Am I needing to rearrange and add EVERYTHING again?
I so don't look forward to this... Yes, when you start up the second client you'll need to go through the migration steps again. This is an unfortunate consequence of having file names that are determined by the hash of the file content. During testing on Singularity we tried have it as an optional migrate, but we found that users were often not migrating their assets at all, and were then complaining about downloading gigabytes of data.
We decided that it was better to go through a one-time-per-install migration for everyone than to risk most people not migrating at all.
Once the migration process completes, it will delete the source .stuff files in the EVE installation, so you won't have to continually migrate the same installation. It's still possible to have multiple individual installations, although our long term plan is to remove the necessity of having them, simply to isolate your settings profiles. |
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 15:36:39 -
[18] - Quote
John WarpingSlow wrote:Veliki Ritoznojcan wrote:
did that, allowed eveything in firewall and finally let through, it started downloading 7G file
That's what I eventually ended up having to do as well. This is really poor from a security standpoint. CCP: Can we please get a complete list of IP ranges, protocols, and ports that need to be left open in order to properly update and run the game? The only new connection requests will be outbound to our CDN under the http://res.eveonline.ccpgames.com hostname.
|
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 15:57:21 -
[19] - Quote
You shouldn't have to install anything for several hours if you had an existing install already. The EVE Launcher will try to migrate an existing installation to the new shared cache to avoid doing exactly that. |
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 16:04:43 -
[20] - Quote
Are there any launcher.exe processes that have hung, in the background? |
|
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 16:16:43 -
[21] - Quote
Desert Ice78 wrote:CCP, I don't want to mess this up and as I am one of those with download caps, I don't have 13GB of bandwidth to spare to download everything all over again, so: -
- I currently have one installation of Eve Online
- I currently run two instances of this one installation for my two accounts
- The new downloader says that its going to move/ copy? everything to a new shared folder
Questions: - What is going to happen to my current installation (all 13.06 GB of it?)
Your current install will still exist, just without the art, audio and video assets, which will be in the shared resource cache.
Desert Ice78 wrote:- Are files now going to be duplicated or redundant due to everything being copied over to the new folder?
The .stuff files and any audio or video files under the res/ folder will be moved to the shared resource cache and the now redundant source files removed.
Desert Ice78 wrote:- Should I now copy a second installation of Eve Online to run my second account?
I don't see why you would need to, if you were using one install to run them both already.
Desert Ice78 wrote:- How should I best proceed with running my two separate accounts?
Continue as before.
Desert Ice78 wrote:- Ultimately how is this going to effect my bandwidth usage on a month by month basis?
I don't think it will affect it greatly; patching of the binaries will occur in the same manner as before, but assets may be downloaded as you encounter a ship or similar that uses them. |
|
|
CCP Snorlax
C C P C C P Alliance
699
|
Posted - 2015.03.24 16:17:18 -
[22] - Quote
Desert Ice78 wrote:CCP, I don't want to mess this up and as I am one of those with download caps, I don't have 13GB of bandwidth to spare to download everything all over again, so: -
- I currently have one installation of Eve Online
- I currently run two instances of this one installation for my two accounts
- The new downloader says that its going to move/ copy? everything to a new shared folder
Questions:
- What is going to happen to my current installation (all 13.06 GB of it?)
- Are files now going to be duplicated or redundant due to everything being copied over to the new folder?
- Should I now copy a second installation of Eve Online to run my second account?
- How should I best proceed with running my two separate accounts?
- Ultimately how is this going to effect my bandwidth usage on a month by month basis?
The launcher will move all the resource files to the new shared cache location so you don't have to download that again. The stuff files will be deleted afterwards so you won't have duplicates lying around. Once the conversion process has finished the launcher will download anything that has changed, similar to what it's always done.
You don't need a second installation to run your second account - that will work the same as it did before.
Your bandwidth usage overall shouldn't change.
CCP Snorlax - Software Architect - Team RnB
|
|
|
CCP Snorlax
C C P C C P Alliance
699
|
Posted - 2015.03.24 16:29:21 -
[23] - Quote
Desert Ice78 wrote:CCP Atropos wrote:Stuff... and CCP Snorlax wrote:Same stuff, just formatted differently... *Hugs you guys* I'm just sad he beat me to it.
CCP Snorlax - Software Architect - Team RnB
|
|
|
CCP Habakuk
C C P C C P Alliance
1259
|
Posted - 2015.03.24 16:35:54 -
[24] - Quote
ClearOfFear wrote:Hi!
I noticed on the Sisi client after it was changed to download on demand that when i made a session change ingame like jumping a gate or undocking from station that the client halts for 2-3 secs.
I never got around to reporting it and forgot about it until i patched my tq client today and the issue was introduced on tq as well.
Now, when jumping gates its not that big of an issue as you end up cloaked after jumping but undocking from a station leaves your ship in space while the client hangs and takes away the seconds you may need to get away from station before someone targets you.
I cannot find any other posts about this but I know other players have noticed it as well.
o/
Were you able to reproduce this within the last few days or today on Tranquility? There was indeed a short freeze during session changes on Singularity, which was unrelated to Download on Demand. This freeze should have been fixed about 12 days ago and I am no longer able to reproduce it.
CCP Habakuk | EVE Quality Assurance | Team Gridlock
Bug reporting | Mass Testing
|
|
|
CCP Atropos
C C P C C P Alliance
455
|
Posted - 2015.03.24 16:39:36 -
[25] - Quote
Lanaya Frostina wrote:I have an issue with the launcher. Although I ticked the box that allows it to download all assets in one go, it keeps extracting the shared cache everytime I relaunch it. And even if the launcher finishes extracting, it never gets through the update installation, ever (I have been using EVE Repair tool to update my client for 6 months now). In desperate, I installed the manual installer and now my client is all dead. Launcher, main exe file, none of them is working (EVE repair does not fix the problem). What should I do now? If you could provide us with some logs or screenshots that would be a good start. Then we can work on solving it. I should also point out that we expressly said that updating via the EVE Repair Tool was a Terrible IdeaGäó since it's not download-on-demand capable, and as a result will delete files from your (old) EVE Client that could have been migrated to the shared cache, which you subsequently have to download again. |
|
|
CCP Snorlax
C C P C C P Alliance
699
|
Posted - 2015.03.24 16:43:31 -
[26] - Quote
Oxigun wrote:As a user who has both multiple installs with varying settings and installs across multiple computers, I would like to know if anything is changing in the CCP/EVE AppData folder. It usually contains two folders, one for settings and one for cache.
Does this new DoD model remove the multiple cache folders and save oodles of space? Nothing has changed in the AppData folder, the settings and cache folders are there the same as before so multiple installs with different settings will work exactly as before.
What has changed is that the game assets are no longer in the EVE install folder but live in the shared resource cache instead.
CCP Snorlax - Software Architect - Team RnB
|
|
|
CCP Maxwell
C C P C C P Alliance
63
|
Posted - 2015.03.24 17:02:08 -
[27] - Quote
Oxigun wrote:As a user who has both multiple installs with varying settings and installs across multiple computers, I would like to know if anything is changing in the CCP/EVE AppData folder. It usually contains two folders, one for settings and one for cache.
Does this new DoD model remove the multiple cache folders and save oodles of space?
We are not touching the AppData folder at all. (At least for now...)
CCP Maxwell - QA Engineer - Team RnB
|
|
|
CCP Habakuk
C C P C C P Alliance
1259
|
Posted - 2015.03.24 18:24:57 -
[28] - Quote
Noriko Mai wrote:Is the client with cache really 22GB big? 22GB is too large. Are there maybe old .patch files still in the client folder? If yes, then you should be safe to delete them.
CCP Habakuk | EVE Quality Assurance | Team Gridlock
Bug reporting | Mass Testing
|
|
|
CCP Habakuk
C C P C C P Alliance
1259
|
Posted - 2015.03.24 18:26:57 -
[29] - Quote
Tarpedo wrote:Is this file in "DOWNLOAD" section the most recent - DoD - version? I have EVE uninstalled atm, want to install from scratch.
Yes, this is the current version
CCP Habakuk | EVE Quality Assurance | Team Gridlock
Bug reporting | Mass Testing
|
|
|
CCP Habakuk
C C P C C P Alliance
1259
|
Posted - 2015.03.24 18:35:45 -
[30] - Quote
Redhawks wrote:Hemmm
Okay not the success I was hoping for .......oh hangon I wasn't hoping for anything because it used to wirk fine ....NOW ITS JUST SCREWED
I did have two perfectly happy and nice installs one on a SSD Drive and one on a seperate HDD ....why because I did and it worked nicely no problems. All the info on each was seperate and fine, bookmarks were relevant to each account.
The launcher launched nice enough and immediately wanted to crowd up my C drive (Boot SSD) .....no thankyou say I and switch it to the SSD drive reserved for games .....cool its working.
Flash up the second launcher for my HDD based set of files oh hangon its trying the same trick clogg up the C drive nope thats not what I want so I point it to the game drive ...... because surely the idea is to have one collection of common files for both accounts.............
WRONG
Its butchered the files and created one set of information relavted to the last install losing book marks etc.
Ahhh well luck of the draw say I .... I'll just go kill some stuff when I realise the launchers are now only using one set of files at all, despite there being two launchers only one works ......irrating but thank god its the SSD files....
Get into combat and without warning the UI informs me you cannot target as you have reached your targetting limit (hangon what the heck I dont have ANYTHING targetted in my MOA or my CORAX something screwy here ....
Still hey ho its all going well .....well it might be in CCP HQ shame it isnt for me.
RED
Regarding two clients: All clients on the same machine use the same resource cache. I don't really understand, why the 2nd client did not pick up the location of the first client (it works fine for me - and I have many clients on my disk). Check the current location in the setting window of the launcher (it should be the same for both launchers), then you can manually delete the data in the wrong location.
Regarding targeting: Could you please send a bugreport about this? Is it possible that you were jammed?
CCP Habakuk | EVE Quality Assurance | Team Gridlock
Bug reporting | Mass Testing
|
|
|
|
CCP Habakuk
C C P C C P Alliance
1259
|
Posted - 2015.03.24 19:46:52 -
[31] - Quote
Zarny Woop wrote:I seem to be having a problem with my client. I have re-installed and still am receiving this local session corrupt error. I have cleared the cache files via the settings on the client login screen but this has not helped either. Is there any log file I can upload to help expidite the process of fixing this error? Screen provided: ScreenThanks in advance.
Yes, it would be great if you could get logs through logserver.exe (see https://wiki.eveonline.com/en/wiki/Log_Server ) and then attach them to a bug report ( https://community.eveonline.com/support/bug-reports/ ).
CCP Habakuk | EVE Quality Assurance | Team Gridlock
Bug reporting | Mass Testing
|
|
|
CCP Habakuk
C C P C C P Alliance
1259
|
Posted - 2015.03.24 20:04:34 -
[32] - Quote
Goro Steele wrote:1.) - I started the Launcher - but nothing happend: Downloading EVE Launcher Update without progress 2.) - After 2h i broke up and closed the launcher - downloaded and executet http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_2_871265.exe
- after this, the launcher copied the files to the shared folder 3.) - launcher restarted and i'm at 1.) again: Downloading EVE Launcher Update without progress any advices for the next step, i can do, for running eve?
Oh, we deployed a new version - could you please try http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_2_871481.exe ?
CCP Habakuk | EVE Quality Assurance | Team Gridlock
Bug reporting | Mass Testing
|
|
|
CCP Maxwell
C C P C C P Alliance
64
|
Posted - 2015.03.24 22:34:02 -
[33] - Quote
Vorll Minaaran wrote:I have 2 PC both with a main EVE client and a Sisi client installed years ago.
On the 1st I did the migration first the Sisi client last weekend, and did the migration on the main client today. I have ended with a 17,1 GB shared folder.
On the 2nd I did the migration the Sisi client last weekend too, but with the main client I moved the .stuff files and the /res/audio and /res/video folders into a temporary folder to play with the behaviour of the installer. I have ended with a 14,6 GB shared folder.
Then I set all the launchers to download all, and neither one downloaded anything.
How could it be? There are 2,5 GB outdated file, which the launcher didnt deleted, or one client missing the same ammount of data?
/edit: spelling
This is very much a possibility, as we have not yet put in place the mechanism for cleaning up unused files.
CCP Maxwell - QA Engineer - Team RnB
|
|
|
CCP Atropos
C C P C C P Alliance
456
|
Posted - 2015.03.25 10:58:19 -
[34] - Quote
John WarpingSlow wrote:If that's the case, then why is access to 209.197.2.0/23 (one of Highwinds Network Group, Inc's network blocks) required for the launcher to render graphics, for the PLAY button to not be greyed out, and for the launcher to be able to launch the client? For anyone else who is behind a firewall with a security model of "anything not expressly permitted is automatically forbidden", here is what you seem to need to allow: A) 87.237.38.0/23 all ports, all protocols (this is CCP's IP block) B) 209.197.2.0/23 port 443, tcp protocol (Highwinds Network Group, Inc.) There may be more, but this is working for me now. IP block ranges are findable by using ARIN's WhoisRWS search box on their page: http://whois.arin.net/ui
In order to get the giant patch and cached data into the launcher earlier today, I gave up playing whack-a-mole with the firewall logs and rulesets, and just allowed this workstation to connect to the world on all ports/protocols until it was done with the download. I hope the next patch day doesn't force me into the same position. Highwinds is one of our Content Delivery Network partners, but they're globally distributed so I can't provide you with a list of their IP's. As an example, when I nslookup res.eveonline.ccpgames.com I get an IP beginning 205...
|
|
|
CCP Atropos
C C P C C P Alliance
456
|
Posted - 2015.03.25 11:03:44 -
[35] - Quote
Bammari Spazedust wrote:When I start the launcher, it keeps putting me into offline mode. My internet access is fine, all web sites and browsers work fine. I tried rebooting the comp, reloading the launcher, and reconnecting to the internet many times. Any ideas? Can you show me a screenshot or logfile from your EVE Launcher? |
|
|
CCP Atropos
C C P C C P Alliance
456
|
Posted - 2015.03.25 11:04:31 -
[36] - Quote
Johan Civire wrote:Let me say again. i Judge a little to fast. So i notice you can use that as cache files. Like its use by. So i use a empty 32gb usb stick 3.0 Set the swap files on it. And there we go. Fast starup enc enc.... Now the bonus. I set my other laptop also to that usb. And 1 download 2 computer playing on the same stick :D thats what i like. You can do this, but is it not a little risky given the read/write lifetime on a disk like that? |
|
|
CCP Atropos
C C P C C P Alliance
456
|
Posted - 2015.03.25 12:00:51 -
[37] - Quote
Genistein Yatolila wrote:Changing the SharedCache directory on the launcher will cause it to download the shared cache again to the new location instead of simply moving it on the harddrive. Also, it doesnt delete the old directory.
This is after you've downloaded the SharedCache once allready.
So, if I change the directory 3 times I'll have 4 copies of SharedCache. You can move it manually and then update the setting in the EVE Launcher |
|
|
CCP Atropos
C C P C C P Alliance
456
|
Posted - 2015.03.25 12:01:08 -
[38] - Quote
Kudo Sarain wrote:CCP Atropos wrote:Some users have reported that if you try running the EVE Launcher as administrator, it will solve these issues. It's something we're currently investigating. HI, I have tried this but all I get is a blank launcher screen. The screen is totally white with a few of the buttons at the top visible. Can you provide a full log file? I can't help with the single exception you linked. |
|
|
CCP Atropos
C C P C C P Alliance
456
|
Posted - 2015.03.25 13:09:31 -
[39] - Quote
Kudo Sarain wrote:CCP Atropos wrote:Kudo Sarain wrote:CCP Atropos wrote:Some users have reported that if you try running the EVE Launcher as administrator, it will solve these issues. It's something we're currently investigating. HI, I have tried this but all I get is a blank launcher screen. The screen is totally white with a few of the buttons at the top visible. Can you provide a full log file? I can't help with the single exception you linked. Don't worry. I'm doing a complete re-download. I appreciate that that solution solves your particular problem, but it would be good to get them to see if there's something in them we can use to help other users. |
|
|
CCP Atropos
C C P C C P Alliance
456
|
Posted - 2015.03.25 13:10:44 -
[40] - Quote
Touchie Mc TwiddleHands wrote:For those experiencing issues with the launcher not loading properly, or getting no connection to content servers: I found a workaround, but it is RISKY.
Again, you have been warned, if you are unlucky or make a mistake, it may force you to redownload parts of or the ENTIRE SHARED CACHE (~13GB).
Anyway, here we go:
1) run repair.exe (located in your eve directory) 2) let it update itself etc. 3) watch the log closely as it runs, at first it will check/patch the basic client files aswell as the launcher 4) wait until it repaired your launcher, after this it will start scanning the rest of your client files and eventually start deleting your shared cache - ABORT and exit the repair tool as soon as the launcher has been patched! 5) run your launcher, it should now connect and patch properly (do it in admin mode just in case)
Don't blame me if it kills your shared cache anyway, but it did work for me and others on mutiple clients and PCs that had issues. Simply copying the launcher files from a functional client did not help however. I would strongly urge you not to do this, and instead simply install the EVE Launcher from this link:http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_2_871481.exe
Running the EVE Repair Tool before you've migrated any assets to the shared cache will simply delete them leaving you no alternative but to redownload them all. |
|
|
|
CCP Atropos
C C P C C P Alliance
459
|
Posted - 2015.03.25 15:00:23 -
[41] - Quote
Natya Mebelle wrote:So I patched today and... I'm honestly wondering what the shared folder actually does? I STILL have to patch both clients individually. So what was the point again? You'll have to patch the binary content, since you're using two separate installs, but the art assets and such should only be downloaded once. |
|
|
CCP Snorlax
C C P C C P Alliance
701
|
Posted - 2015.03.25 15:44:35 -
[42] - Quote
Natya Mebelle wrote:CCP Atropos wrote:You'll have to patch the binary content, since you're using two separate installs, but the art assets and such should only be downloaded once. Alright! Thank you very much for your answers through these last days and your patience c: Are there any plans to merge the application data files, since they share a lot of redundancy as well? Is there a safe way to export the settings so I am down to a single client? I'm not seeing any difference in performance to run both clients from the same installation or from two different ones, other than being a bit worse than before the merging of shared files. So is there any other advantage to run two separate clients instead of booting from the same from your point of view, or are these changes meant to get rid of multiple installations altogether? Let's just say that this is on my radar - too early to talk about specific plans but I would really like it if players wouldn't have to mess with multiple installs to run multiple clients with different settings (or run on test servers).
CCP Snorlax - Software Architect - Team RnB
|
|
|
CCP Atropos
C C P C C P Alliance
460
|
Posted - 2015.03.25 16:49:23 -
[43] - Quote
John WarpingSlow wrote:CCP Atropos wrote: Highwinds is one of our Content Delivery Network partners, but they're globally distributed so I can't provide you with a list of their IP's. As an example, when I nslookup res.eveonline.ccpgames.com I get an IP beginning 205...
Looks like I'm stuck analyzing firewall logs every time I can't get the launcher to connect, then. Alright, thanks for replying to me. CCP Bartender pointed me towards I-Blocklist which he uses with peerblocker and informed me that they have user-collated lists of IP ranges for popular products, services and companies. A quick search lists Highwinds and some ranges that might be of use, although I can't validate their veracity or accuracy I'm afraid.
Edit: and the link to help: https://www.iblocklist.com/search.php?string=highwinds |
|
|
CCP Atropos
C C P C C P Alliance
460
|
Posted - 2015.03.25 16:50:52 -
[44] - Quote
Dyner wrote:I take it we're abandoning Steam then?
I'd simply like to know if I should tell Steam to remove EVE Online from the Library. This should work in Steam just as it does for everyone else. The game assets are migrated to the shared cache, with the binaries and other executables remaining in the install. |
|
|
CCP Snorlax
C C P C C P Alliance
701
|
Posted - 2015.03.25 23:51:59 -
[45] - Quote
KIller Wabbit wrote:pierre arthos wrote:Anyone else finding it way, way slower to get in game from the point of putting in the password to grid loading? Feels like a couple of minutes, switching toons is a right ball ache now :-( For a brand new install, and worse on a low bandwidth connection, this is probably true. Once the install has been running a bit it will not have that delay. CCP - would leaving an account logged in over night result in the full install being completed or would the account only download a new graphics resource when it is encountered? If not, there should be a AFK idle timer that kicks off a "filling" in download routine. There is a setting in the launcher for downloading everything. Restart the launcher after changing it, then leave it running to fetch those files.
CCP Snorlax - Software Architect - Team RnB
|
|
|
CCP Snorlax
C C P C C P Alliance
703
|
Posted - 2015.03.26 09:42:49 -
[46] - Quote
KIller Wabbit wrote:CCP Snorlax wrote:KIller Wabbit wrote:pierre arthos wrote:Anyone else finding it way, way slower to get in game from the point of putting in the password to grid loading? Feels like a couple of minutes, switching toons is a right ball ache now :-( For a brand new install, and worse on a low bandwidth connection, this is probably true. Once the install has been running a bit it will not have that delay. CCP - would leaving an account logged in over night result in the full install being completed or would the account only download a new graphics resource when it is encountered? If not, there should be a AFK idle timer that kicks off a "filling" in download routine. There is a setting in the launcher for downloading everything. Restart the launcher after changing it, then leave it running to fetch those files. I know that. But let's say I want to do a "low impact download", just sipping the install across, instead of DoD's micro-bursts or the full bore, racing EVERYTHING AT ONCE mode. Is it possible? At the moment, no - there are discussions going on changing the launcher to allow you to play while it-¦s downloading everything. That would get you more or less the behavior you describe.
Thank you for your feedback - our goal is to improve your game play experience, and feedback such as this is very important.
CCP Snorlax - Software Architect - Team RnB
|
|
|
CCP Atropos
C C P C C P Alliance
462
|
Posted - 2015.03.26 11:12:15 -
[47] - Quote
Shade Alidiana wrote:So I'm asking again: if I install a new launcher, can I continue migrating the old stuff? I'm waiting for a reply since my previous post Assuming you're referring to migrating the .stuff files and audio/video content to the shared resource cache, then yes. |
|
|
|
|