Pages: [1] 2 :: one page |
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Thread Statistics | Show CCP posts - 2 post(s) |
Snoopy Odor
Brave Newbies Inc. Brave Collective
0
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Posted - 2015.04.07 11:31:41 -
[1] - Quote
For some months now I have been experiencing major disruptions in my game play. I keep getting socket closed disconnected which totally sucks when your in e middle of a mission or a battle. This happens everytime I log in. I have contacted my ISP and they say everything is okay at there end no problems. I don't have any issues with any other system here in the UK. This disconnection happens on my laptops, Imac and PC. I go on regular business trips and have had the disconnection happen in Spain and Belgium. I have raised a ticket and CCP have basically said they can't help. I have not renewed training on my other account toons because what is the point if i can't get any enjoyment from the game.
It will only be a matter of time before I cancel my main account.
If anyone else is experiencing this issue please post |
Scipio Artelius
The Vendunari End of Life
35595
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Posted - 2015.04.07 11:36:06 -
[2] - Quote
Snoopy Odor wrote:It will only be a matter of time before I cancel my main account. Can UAE have your stuff?
Come Win At Eve - Join The Vendunari
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Kuga
Back Door Burglars Uncharted Space
41
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Posted - 2015.04.07 11:45:08 -
[3] - Quote
This unfortunately sounds like a local issue. Since you're experiencing the issue in multiple locations, we can certainly rule out your ISP.
Are you playing on a laptop at home which you are bringing with you? If so it is likely that some software on there is intermittently interrupting your connection. Consider firewalls in particular, but also be aware if manufacturer's bloatware and the possibility of malware (I suggest getting Malwarebytes or similar to check your machine). |
Eve Solecist
Science and Trade Institute Caldari State
653
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Posted - 2015.04.07 11:45:17 -
[4] - Quote
Scipio Artelius wrote:Snoopy Odor wrote:It will only be a matter of time before I cancel my main account. Can UAE have your stuff? Do you have a permit which allows you to ask for stuff for UAE?
I DON'T SEE A PERMIT IN YOUR BIO, INFIDEL!
XD
This one is one of my better posts. You should see the others ....
"I've tried to give up making sexual innuendos. But it's hard, so hard." -RoAnnon
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Eve Solecist
Science and Trade Institute Caldari State
653
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Posted - 2015.04.07 11:46:16 -
[5] - Quote
Oh... OP ... do you use hibernation a lot?
This one is one of my better posts. You should see the others ....
"I've tried to give up making sexual innuendos. But it's hard, so hard." -RoAnnon
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Ralph King-Griffin
Lords.Of.Midnight The Devil's Warrior Alliance
9317
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Posted - 2015.04.07 11:55:50 -
[6] - Quote
Eve Solecist wrote:Scipio Artelius wrote:Snoopy Odor wrote:It will only be a matter of time before I cancel my main account. Can UAE have your stuff? Do you have a permit which allows you to ask for stuff for UAE? I DON'T SEE A PERMIT IN YOUR BIO, INFIDEL! XD All hail Unsuccessful At Everything, savior of general discussion
Lords.Of.Midnight now recruiting
Steamy hot small gang action is waiting for you.
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Eve Solecist
Science and Trade Institute Caldari State
670
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Posted - 2015.04.07 11:57:00 -
[7] - Quote
UAE IS JAMES' ALT FINALLY CONFIRMED
This one is one of my better posts. You should see the others ....
"I've tried to give up making sexual innuendos. But it's hard, so hard." -RoAnnon
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Hicksimus
Xion Limited Resonance.
582
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Posted - 2015.04.07 12:13:03 -
[8] - Quote
I find it interesting how a lot of people are having issues with EvE and no other games yet CCP says it's not their issue and will not provide the tools to determine where the issue is even though these tools do exist CCP has disabled them. But CCP ranks right up there with EA in helping customers soooooo I guess the best option is to quit.
I fully understand that this issue may not be local to CCP but clearly there is a hop taken for a decent number of people that is bad and it would be nice to find out where it is.
Recruitment Officer: What type of a pilot are you?
Me: I've been described as a Ray Charles with Parkinsons and a drinking problem.
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Jonah Gravenstein
Machiavellian Space Bastards
23502
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Posted - 2015.04.07 12:32:39 -
[9] - Quote
Hicksimus wrote:I find it interesting how a lot of people are having issues with EvE and no other games yet CCP says it's not their issue and will not provide the tools to determine where the issue is even though these tools do exist CCP has disabled them. But CCP ranks right up there with EA in helping customers soooooo I guess the best option is to quit.
I fully understand that this issue may not be local to CCP but clearly there is a hop taken for a decent number of people that is bad and it would be nice to find out where it is. Ping Plotter is your friend.
87.237.38.200 is the TQ IP Address IIRC
Civilized behaviour is knowing that violence is barbaric, but paying other people to do it is business.
Nil mortifi sine lucre.
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Jenshae Chiroptera
1230
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Posted - 2015.04.07 12:39:48 -
[10] - Quote
The new Win-dohs tends to try and put your network card to sleep for power saving reasons. EVE might not be giving it enough of a wake up or poking the operating system. Try turn all these sorts of "features" off. Where ever possible also connect hard cables, the latency from wireless can really kill any streaming.
CCP - Building ant hills and magnifying glasses for fat kids.
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High Sec needs a stepping stone to other areas of space, where they can grow.
Fozzie is treating a symptom.
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Kharaxus
CareBear Initiations The Foundation To Protect Endangered CareBears
83
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Posted - 2015.04.07 13:48:59 -
[11] - Quote
Snoopy Odor wrote: I have raised a ticket and CCP have basically said they can't help.
If they said THAT then likely, as other people pointed out, a local issue (between the chair and keyboard......local).
Snoopy Odor wrote:I have not renewed training on my other account toons because what is the point if i can't get any enjoyment from the game. Why punish yourself due to a lack of, or failure to solve the problem? Do you cut yourself as well?
Snoopy Odor wrote:It will only be a matter of time before I cancel my main account.
Every time I have raised a ticket with CCP they have been very structured in how they work through the problem step-by-step. I find it hard to believe, as your title suggests, it is a "CCP server problem".
Any problem I have encountered when it comes to Eve has been "read a book"......any book (dock up safely first, or stop trying to log on). I recommend Kevin Mitnick. By the time I am done reading the book, as well as cross-referencing info in said book, CCP will likely have solved the problem - or I will have discovered a workaround (ingame). |
Jenn aSide
Smokin Aces.
10652
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Posted - 2015.04.07 13:54:13 -
[12] - Quote
Kharaxus wrote: If they said THAT then likely, as other people pointed out, a local issue (between the chair and keyboard......local).
Most likely, that or CCP hates parts of Europe lol.
I recently purchased a new system (windows 8, yuck) and configured it the way i wanted (killed off all the bloatware crap, turned off everything i don't need and will never use etc) and Have had 1 'socket closed' event in 4 months, where as they were fairly common before that on my old system. Who knows what the problem is, but if CCP didn't cause it it's not CCP's problem (which makes the title of this thread stupid and needlessly provocative). |
Mr Epeen
It's All About Me
8319
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Posted - 2015.04.07 14:15:58 -
[13] - Quote
In general, if CCP responds to these things by throwing up their hands and saying, "Sucks to be you, but it's not our fault", they end up losing customers. It's in their best interest to find the fault that's not theirs and see if it can be worked around. That's what keeps people subbed.
For example, if it's due to an operating system setting, why not look into it and provide settings advice. Advice is free and people who might otherwise quit will stay because CCP took the time to say, "Hey. If you click this button, the game won't keep dumping out to the desktop".
Compare that to the typical forum warrior advice of, "**** you, moron. Go away with your whining and never come back".
I wonder which one might be more conducive to retaining a player base?
Mr Epeen
There are 86,400 seconds in a day. You just saved one of them by typing 'u' instead of 'you'.-á Congratulations, dumbass!
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Celise Katelo
State War Academy Caldari State
74
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Posted - 2015.04.07 15:08:05 -
[14] - Quote
Networking settings could be the issue
Change these:
Multimedia/Gaming Enviroment - Value "Enable" Roaming Senitivity - Value "Disable"
Also update your Lan drivers Always flush out Modem regular Power Management: Allow your computer to turn off this device Untick this box
Get a program called CCleaner for deleting cookies & such.
EVEBoard ...Just over 20million skill points, each skill was chosen for a reason. I closed my eyes & clicked another skill to train... "BINGO...!!!" ... "This time i got something usefull"
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DaReaper
Net 7
1905
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Posted - 2015.04.07 15:50:53 -
[15] - Quote
Mr Epeen wrote:In general, if CCP responds to these things by throwing up their hands and saying, "Sucks to be you, but it's not our fault", they end up losing customers. It's in their best interest to find the fault that's not theirs and see if it can be worked around. That's what keeps people subbed. For example, if it's due to an operating system setting, why not look into it and provide settings advice. Advice is free and people who might otherwise quit will stay because CCP took the time to say, "Hey. If you click this button, the game won't keep dumping out to the desktop". Compare that to the typical forum warrior advice of, "**** you, moron. Go away with your whining and never come back". I wonder which one might be more conducive to retaining a player base? Mr Epeen
Boot.ini
if ccp makes a mistake, and tells you to do 'x' to your pc and you wind up breaking it worse, thats a potential law suit or other issues.
To the op: i have not had any issues unless there is a big outage, or its been my pc being dumb. Your isp might be fine, and ccp's servers might be fine, but between them and you is still alot of random chatter. Any of thouse links can go down at any time for any reason. And its neither ccp's nor your isp's fault. in addition your computer could be having issues. Again, not ccp or your isp's fault. your best bet is to try and isloate the issue, if its on your end or what.
OMG Comet Mining idea!!! Comet Mining!
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MonkeyBusiness Thiesant
randomly named no tax corp v2
44
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Posted - 2015.04.07 16:10:28 -
[16] - Quote
Not had any dcs here. |
Garmyne Atavuli
Pator Tech School Minmatar Republic
7
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Posted - 2015.04.07 16:22:30 -
[17] - Quote
Before downtime on 07/04/2015 all was smooth and sweatless. After downtime on 07/04/2015 disconected half a dozen times.
All i'm sayin. |
Unsuccessful At Everything
The Troll Bridge
20975
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Posted - 2015.04.07 16:26:59 -
[18] - Quote
Its like I didn't even have to post in this thread.
I am anyways, but its like I didn't have to.
Since the cessation of their usefulness is imminent, may I appropriate your belongings?
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Keith Icarus
Shifting Sands Trader Cartel Bleak Horizon Alliance.
4
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Posted - 2015.04.07 17:39:40 -
[19] - Quote
If Windows (7 or 8) is awaiting the installation of updates, this happens to me a lot.
After I install all updates it seems to go back stable again.
Just an observation ! |
Carrie-Anne Moss
Brave Newbies Inc. Brave Collective
46
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Posted - 2015.04.07 18:42:38 -
[20] - Quote
I play Eve and WoW at the sametime sometimes. I get Socket Errors and logged out of eve and takes a long time to get back in, yet WoW is perfectly fine and no lag????
Want to explain this? |
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Jonah Gravenstein
Machiavellian Space Bastards
23521
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Posted - 2015.04.07 18:48:31 -
[21] - Quote
Carrie-Anne Moss wrote:I play Eve and WoW at the sametime sometimes. I get Socket Errors and logged out of eve and takes a long time to get back in, yet WoW is perfectly fine and no lag????
Want to explain this? CCP have detected that you have WoW installed and are sending you subliminal messages about it
Civilized behaviour is knowing that violence is barbaric, but paying other people to do it is business.
Nil mortifi sine lucre.
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Carrie-Anne Moss
Brave Newbies Inc. Brave Collective
46
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Posted - 2015.04.07 18:50:40 -
[22] - Quote
Jonah Gravenstein wrote:Carrie-Anne Moss wrote:I play Eve and WoW at the sametime sometimes. I get Socket Errors and logged out of eve and takes a long time to get back in, yet WoW is perfectly fine and no lag????
Want to explain this? CCP have detected that you have WoW installed and are sending you subliminal messages about it
Seriously can you explain how running 2 MMOs at the same time, one disconnects and gets socket errors, other is perfectly fine. Explain that honestly dude. You cant be that dumb |
Jenshae Chiroptera
1231
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Posted - 2015.04.07 18:51:15 -
[23] - Quote
Carrie-Anne Moss wrote:I play Eve and WoW at the sametime sometimes. I get Socket Errors and logged out of eve and takes a long time to get back in, yet WoW is perfectly fine and no lag????
Want to explain this? Waste of Web has localised servers, shards and what not instead of one persistant universe / world. Additionally, there have been a lot of problems with America connecting to the rest of the world. Something something net neutrality.
CCP - Building ant hills and magnifying glasses for fat kids.
.
High Sec needs a stepping stone to other areas of space, where they can grow.
Fozzie is treating a symptom.
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CCP Falcon
11150
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Posted - 2015.04.07 18:53:02 -
[24] - Quote
Carrie-Anne Moss wrote:I play Eve and WoW at the sametime sometimes. I get Socket Errors and logged out of eve and takes a long time to get back in, yet WoW is perfectly fine and no lag????
Want to explain this?
Depends entirely on where you're based. TQ is in London.
If you're based in the US, playing on US WoW servers, then if there's an issue with a transatlantic link to Tranquility in London, you have issues with EVE and not with WoW because you're logged in to a server that's on US soil. US servers for WoW are hosted in:
NYC LA Chicago, IL Phoenix, AZ
Same as with WoW for the EU as well, their servers are hosted in mainland europe:
Amsterdam Frankfurt Paris Stockholm
So, if there's issues with third party connections to London from Mainland europe, you might get dropped from EVE and not WoW.
TQ has been completely stable with no issues at all since before Easter break, so my guess is that there's an issue somewhere on the blogotubes that's been causing problems.
Just because you can't reach Tranquility, it doesn't mean there's an issue with EVE, in fact the vast majority of the time there isn't.
If you want to keep up with the server status, here's a couple of handy places to get updates if we do experience issues:
EVE Status Twitter
EVE Offline
Hope this helps.
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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Guttripper
State War Academy Caldari State
604
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Posted - 2015.04.07 19:45:18 -
[25] - Quote
CCP Falcon wrote:Just because you can't reach Tranquility... ...meditate harder?
(I considered saying something about smoking certain "recreational" ~herbs~, but some people might be offended!) |
Jenshae Chiroptera
1232
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Posted - 2015.04.07 19:47:43 -
[26] - Quote
Guttripper wrote:(I considered saying something about smoking certain "recreational" ~herbs~, but some people might be offended!) Yawn.
CCP - Building ant hills and magnifying glasses for fat kids
.
High Sec needs a stepping stone to other areas of space, where they can grow
Fozzie is treating a symptom.
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dhunpael
47
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Posted - 2015.04.07 20:14:35 -
[27] - Quote
CCP Falcon wrote:Carrie-Anne Moss wrote:I play Eve and WoW at the sametime sometimes. I get Socket Errors and logged out of eve and takes a long time to get back in, yet WoW is perfectly fine and no lag????
Want to explain this? Depends entirely on where you're based. TQ is in London. If you're based in the US, playing on US WoW servers, then if there's an issue with a transatlantic link to Tranquility in London, you have issues with EVE and not with WoW because you're logged in to a server that's on US soil. US servers for WoW are hosted in: NYC LA Chicago, IL Phoenix, AZ Same as with WoW for the EU as well, their servers are hosted in mainland europe: Amsterdam Frankfurt Paris Stockholm So, if there's issues with third party connections to London from Mainland europe, you might get dropped from EVE and not WoW. TQ has been completely stable with no issues at all since before Easter break, so my guess is that there's an issue somewhere on the blogotubes that's been causing problems. Just because you can't reach Tranquility, it doesn't mean there's an issue with EVE, in fact the vast majority of the time there isn't. If you want to keep up with the server status, here's a couple of handy places to get updates if we do experience issues: EVE Status TwitterEVE OfflineHope this helps.
Well, i live in europe and have the same problems. They only game that has dc's is EVE. Contacted my isp as well and they tell me it's not their problem.
Since a lot of players have a problem with socket errors in EVE, something has to be true about it no?
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GeeShizzle MacCloud
587
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Posted - 2015.04.07 21:22:16 -
[28] - Quote
dhunpael wrote:CCP Falcon wrote:Carrie-Anne Moss wrote:I play Eve and WoW at the sametime sometimes. I get Socket Errors and logged out of eve and takes a long time to get back in, yet WoW is perfectly fine and no lag????
Want to explain this? Depends entirely on where you're based. TQ is in London. If you're based in the US, playing on US WoW servers, then if there's an issue with a transatlantic link to Tranquility in London, you have issues with EVE and not with WoW because you're logged in to a server that's on US soil. US servers for WoW are hosted in: NYC LA Chicago, IL Phoenix, AZ Same as with WoW for the EU as well, their servers are hosted in mainland europe: Amsterdam Frankfurt Paris Stockholm So, if there's issues with third party connections to London from Mainland europe, you might get dropped from EVE and not WoW. TQ has been completely stable with no issues at all since before Easter break, so my guess is that there's an issue somewhere on the blogotubes that's been causing problems. Just because you can't reach Tranquility, it doesn't mean there's an issue with EVE, in fact the vast majority of the time there isn't. If you want to keep up with the server status, here's a couple of handy places to get updates if we do experience issues: EVE Status TwitterEVE OfflineHope this helps. Well, i live in europe and have the same problems. They only game that has dc's is EVE. Contacted my isp as well and they tell me it's not their problem. Since a lot of players have a problem with socket errors in EVE, something has to be true about it no?
Amazingly enough the route your information takes from the servers in london through to your isp can pass through a great many different areas that can see outages or problems that are neither CCPs problems or your ISPs, the longer your route to Tranquility the more likely that may occur.
Now it is possible the threshold that the Eve Client uses to determine if you've been disconnected may be a little stricter than other programs or games, that might be an avenue to pursue but i wouldn't be surprised if the client actually responds dynamically based on your ping and geographical location to be more or less lenient on hiccups with information flow. |
Saisin
State War Academy Caldari State
240
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Posted - 2015.04.07 21:24:17 -
[29] - Quote
Have you thought about this possibility?
"surrender your ego, be free". innuendo.
solo? There is a new hope...
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Mario Putzo
1167
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Posted - 2015.04.07 21:42:50 -
[30] - Quote
Saisin wrote:Have you thought about this possibility?
That seems pretty scummy tbh. |
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