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Author | Thread Statistics | Show CCP posts - 4 post(s) |
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Posted - 2015.04.12 17:16:49 -
[1] - Quote Ivarr Kerensky wrote: Now, take your uninformed entitlement somewhere else. Thanks. People usually feel entitled, when they already paid upfront for something that isn't working. Generally that's because they actually ARE entitled...thats what paying for something does. It gives you a title...usually the title is like "paying customer" and it does come with "entitlements" believe it or not. |
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Posted - 2015.04.13 15:26:07 -
[2] - Quote Eve Solecist wrote: So, because of money, adults are entitled to behave like children? Exactly what part of what I said was childish? If you are referring to other people, you do realise many people are actually children that play eve right? Some of them legally, and some just mentally, but the fact remains. If you pay for performance and that contract is not being fulfilled, then you have the right to ask why, when it will be fixed, and what compensation they intend to make for breaching the contract. For some people, a simple "we're sorry for the inconvenience" isn't sufficient. If you actually ever held a job, you'd know that when you promise something where money changes hands, you provide it, or you make remedy (like a refund, or a discount, or some other form of restitution). Welcome to contracts and you 101. A consumer (in any field) has the right to demand remedy when a service they paid for isn't met as per the agreement. CCP Falcon just saying "oops sorry, we're working on it" [paraphrased], obviously isn't satisfactory for some people, in fact I'm willing to bet a bit more communication might make people less annoyed and less likely to demand remedy. "Oops we're working on it" [paraphrased] works for about 1 day, then you need to start communicating. As it stands now, there is no indication of how CCP intend to make restitution to those that were affected. |
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Posted - 2015.04.14 07:48:36 -
[3] - Quote Vincent Athena wrote: The contract between you and CCP says "Upon establishing a valid Account, and subject to your continued compliance with the EULA, CCP grants you a limited, non-exclusive, revocable license to access the System" and "CCP is not responsible for your access to the Internet" In other words, the contract says you can access their system provided you have insured there is an internet connection between you and the system. It also states, that my plex or cash subscription, is valid for 30 days. Let me just ask the question from CCP's perspective then. If I fail to pay my subscription because the bank was closed for a few days and I couldn't access my money, or my credit card was faulty or some other fault that is NOT my own, would CCP give me 4 days of free play time? The answer is no, they would unsub my account until I paid for the service as per the contract agreement. Why then is it ok for CCP to not provide the service for the stated period of 30 days? That's a rhetorical question, it's not ok. CCP Can easily grant 4 additional days, or a plex amount equal to 4 days worth based on current plex per dollar prices, or grant other in game assetts that essentially cost them nothing but make restitution for their breach of contract. CCP will ban you the second you don't adhere to their EULA, why do you seem to think the EULA is a one way contract? It is not, and CCP not only can, but need to be held to the same standards they impose on the players. EULA is a Standard form contract Offer - The EULA describes the terms and conditions under which you may (i) use the Software; (ii) subscribe to, access and use EVE Online Consideration - Upon establishing a new Account, you will be entitled to play EVE for a stated period of time (not to exceed thirty (30) days) without paying a subscription fee (the "Trial Period"). If your Account is not terminated in accordance with the procedures set forth below within the stated Trial Period, you will be charged the subscription fees as described during the registration process when you established your Account. (ie exchange cash for a service) Acceptance - Accept EULA, download client, Buy plex, start playing. So, I still see no response from CCP Falcon as to how they intend to make whole those that were unable to access their accounts due to the DDOS attacks. |
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Posted - 2015.04.14 08:38:15 -
[4] - Quote Darek Castigatus wrote: Because it's you're responsibility to ensure your connection works, not CCPs. As long as the servers remain open to outside connections then CCP is fulfilling its end of the agreement, connection issues involving things outside their network are none of their concern. Look at it this way, if your connection had worked during the time in question would you have been able to log in and play the game? If the answer is yes, which I know it was because half the playerbase didn't get disconnected, then CCP has fulfilled their obligations and you havent got a leg to stand on. My connection was working fine, it was just my connection to the EVE server that was being affected. So, you're telling me the objective of a "denial of service" is not denying service of the EVE cluster? Interesting, why is it it's called a denial of service, and not a clientside attack, or something else? Because it is denying SERVICE...by definition. Service is not my responsibility, access is, and my internet access to anything else was completely unaffected. Again, another argument that attempts to blame the customer. |
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Posted - 2015.04.14 08:45:47 -
[5] - Quote Lan Wang wrote: would you agree to have 4 free days game time but remove 4 days of training from your account to compensate? im sure if ccp had an severe issue from their end then you would be compensated, i mean they reimburse plenty of ships and pods due to technical issues. maybe you should go on twitter and shout at lizard squad or whoever the fck done it and tell them you demand answers to this scam, im sure they like tears as much as the eve players I'm more than happy to negotiate with CCP the terms of restitution. As you are not them, I will not agree to any terms you suggest. Actually no, CCP does not reimburse easily. For example your ship is blown up due to server side lag (happened to me plenty of times). The reimburse the hull, and all items that were destroyed when your ship blew up. Forget about getting the rest of your 13 trillion isk fit back that was dropped and someone else profited off when you died, because some people abuse the system, CCP policy is only reimburse stuff they know isn't being duplicated. So no, you do NOT get total value reimbursed, this value could be negligible or as I mentioned a massive amount, depending on what mods you had fitted. And that's right isn't it, because valid complaints about policy, service, or contractual agreements, are just "tears". It is a legitimate complaint that still wont be addressed by CCP Falcon, they just stick their fingers in their ears and go "lalalala" until people like you shout down valid argument or attempt logical fallacies like appeal to ridicule to stiffle dissent or argument you can't possibly agree with. |
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Posted - 2015.04.14 08:50:52 -
[6] - Quote Lan Wang wrote: maybe its you causing the ddos to get much compensation and free stuffs? Yeah sure, I would risk federal prison for isk. Hacking and DDOS is a federal offence, that means federal prison, I am way too pretty for federal prison, so in the interest of protecting my own keyster, I would never engage in something so stupid. The risk vs reward of such activity is not worth the payoff. |
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Posted - 2015.04.14 08:57:06 -
[7] - Quote Nat Silverguard wrote: what you failed to realize is that, if CCP starts to give any kind of compensation because of this incident, the script kiddies who are doing this criminal act will be having even more reason to do this, yeah? Not my problem, and I never said "QQ moar!" so please don't misquote me. I'm older than a 12yr old that talks like that rather than engage in adult discussion. So if your money was stolen from a Bank, due to a criminal act, the bank doesn't just go "oops sorry you lost your stuff", they have insurance to cover legitimate claims on property. If CCP hasn't bothered with Liability Insurance, that is not my problem either. Would you be happy if the bank just said oops sorry, not our fault, we'll just restore some of what you lost? |
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Posted - 2015.04.14 09:05:08 -
[8] - Quote Eve Solecist wrote: People like Ecklectrix are frightening. They do not care about anything else but what they want. At some point I am sure they would kill someone, because they know no borders and believe they can behave however they want. Thinking Ero is a sociopath while these people are allowed to run around is plain nuts. Thread should be locked, because it's pure ranting, out of date and infested by sick antisocial monsters. Can't we petition to have such "human beings" permabanned? You do not know me, your judgement is poor, and I would warn against attempting to defame me on a public forum. Your suggestion is not only offensive, but libelous. It has nothing to do actually with what I want. It has to do with what I am legally and contractually entitled to. If you think people enforcing their legal rights is sociopathic, you should really work on that. |
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Posted - 2015.04.14 09:10:24 -
[9] - Quote Nat Silverguard wrote: this is one of the d*mbest and most ignorant post i've ever seen here in this thread. have you even bothered checking out what DDoS means, why it's named like that and how it works? In computing, a denial-of-service (DoS) or distributed denial-of-service (DDoS) attack is an attempt to make a machine or network resource unavailable to its intended users. A DoS attack generally consists of efforts to temporarily or indefinitely interrupt or suspend services of a host connected to the Internet. Sorry, who is the host connected to the internet, is that me, or CCP? Host...hrm...sounds like CCP. Sorry, who are the intended users, is it me, or is it CCP? Sure sounds like that applies to me. and no, compensating those affected by the attack can be done at no real monetary cost by CCP, as I suggested earlier the can easily provide in game content which costs them nothing. The hackers do not benefit, only the people unable to access their pre-paid for service will be restored. There will be no benefit, it restores both parties to the original terms. Go read about "specific performance" |
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Posted - 2015.04.14 09:17:37 -
[10] - Quote Eve Solecist wrote: Please sue me for talking to an anonymous internet characer. Please. Go ahead, big mouth. You prove my point! I am talking to an anonymous internet characer and you are so COMPLETELY DISCONNECTED and FULL OF YOURSELF you believe you can sue me for that! Come at me, bro! People like you should be locked up! CCP ban this guy for breaching the EULA. |
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Posted - 2015.04.14 09:25:10 -
[11] - Quote Nat Silverguard wrote: if you feel violated, you are also entitled as per contract to unsub, nobody will stop you. please do so as soon as possible as a sign of protest on how CCP have deliberately abused your rights. thank you. So, are you CCP Falcon, or a CCP representative at all? Why do you think what you have to say is actually useful, in any way? CCP Falcon, I am talking to you. What do you intend to do for those that have legitimate complaint? You can feel free to contact me personally rather than on the forum, either way is fine with me, given there are so many inter-meddlers that may be the best option. |
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Posted - 2015.04.14 09:39:45 -
[12] - Quote Yep, somehow I am the bad guy for simply asking for what I paid for. I should explode on the inside. Mmm hmm. The EVE player base is so immature. All you flame trolls need to ask yourself why you are directing your anger at me for simply asking for restitution. RESTITUTION not benefit. Been a player for many years, paid loads of dollars towards this game, all I ask is to get the value I pay for, it's not an unreasonable request, and the only reason it was brought up was because one of the flame trolls suggested people shouldn't feel entitled. I pay for it, that legally entitles me. Get over it. |
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Posted - 2015.04.14 09:46:24 -
[13] - Quote Lan Wang wrote: Ecklectrix wrote: Yep, somehow I am the bad guy for simply asking for what I paid for. I should explode on the inside. Mmm hmm. The EVE player base is so immature. All you flame trolls need to ask yourself why you are directing your anger at me for simply asking for restitution. RESTITUTION not benefit. Been a player for many years, paid loads of dollars towards this game, all I ask is to get the value I pay for, it's not an unreasonable request, and the only reason it was brought up was because one of the flame trolls suggested people shouldn't feel entitled. I pay for it, that legally entitles me. Get over it. the only anger seems to be coming from you, you sound so mad im scared to go near your tears You sound mad that you percieve that I'm mad. I don't get mad, I get restitution. |
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Posted - 2015.04.14 11:20:13 -
[14] - Quote Darek Castigatus wrote: Look at it this way, if your connection had worked during the time in question would you have been able to log in and play the game? If the answer is yes, which I know it was because half the playerbase didn't get disconnected, then CCP has fulfilled their obligations and you havent got a leg to stand on. My connection did work. I had internet connection to other games, email, banking, everything except eve. Eve connects via the eve download content client - my connection was being refused by the client - programmed by CCP, connecting to CCP servers, this is their issue not mine. Large groups of areas were disconnected, it certainly wasn't isolated to my connection. Whether this is a routing issue then this just means CCP needs to put in place alternate routes in cases of DDOS. Anyhow, the why and where are irrelevant, they are distractions - all that is important is the sollution |
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Posted - 2015.04.14 12:13:48 -
[15] - Quote Jenshae Chiroptera wrote: You are wrong. Move on to the next storm in a tea cup, please. That sounds like your opinion, and I choose not to accept it. Subjective. I resent your "storm in a tea cup" comment, as it suggests my money and consumer rights are unimportant. Again, subjective. It isnt the first time that CCP ignores it's obligations contractually to the consumers. If CCP "whoever" wishes to actually provide information to people why they consider they should not provide compensation and justify that with evidence and facts about where exactly the problem occurred and who should be held responsible that would be nice, but it seems paying customers do not merit an explanation from the gods. Again, showing CCP has a non-communication policy with the player base (yes that's right, players pay money up-front to play). If I just had some details from CCP I could make informed decisions about exactly who is at fault. Unfortunately, you all seem to think that you can speak for CCP, you can't, you are speculating as to who, how, why and where as much as anyone else is because you lack the information. CCP needs advise on their intentions regarding compensation of lost time and or items caused by the loss of connection to paying customers. |
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Posted - 2015.04.14 12:44:01 -
[16] - Quote Jenshae Chiroptera wrote: Ecklectrix wrote: Here are the facts as stated by a member of CCPUnfortunately, you all seem to think that you can speak for CCP, you can't, you are speculating as to who, how, why and where as much as anyone else is because you lack the information. - They had a DDoS attack - YOUR ability to connect to their servers was disrupted. It was a rather minor disruption and your demands create more work than it is worth implementing. If CCP takes your minority over the top whining seriously they open a door of precidents where they will be falling over themselves to wipe noses to the point they will end up writing personal letters of apology because down time took one minute longer than scheduled. ![]() Get over yourself. I'm quite sick of your personal attacks. Nowhere have I name called, or personally attacked you. Keep it civil. I am just as entitled to my opinion as you are to yours. The explanation from CCP Falcon in no way takes responsibility for providing a service away from CCP. In fact Falcon stated that they were "working on the network issues this is causing" so therefore there was action they could take to resolve the denial of service - it is not something I can do, in fact the EULA prohibits me from altering the client to change its routing. At the end of the day, you keep talking as though you have some authority over me, perhaps one should look in the mirror before telling others to get over themselves. Where did I ever complain about prolonged downtime? Where did I ever make it a bigger deal than what it is? DDOS Happened, service was denied to thousands of users. I'm not asking for hand holding, nor nose wiping - those are not part of the contract between me and CCP. Service for money - now thats part of the complaint. And nice false equivalency argument there, 1 minute of prolonged downtime, versus 4+ days of unable to connect. The two are hardly on par with each other. Again, your opinion that it is not important is subjective, had CCP Whoever bothered to respond, they could have by now and I'd have nothing more to keep asking for. |
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Posted - 2015.04.14 12:58:26 -
[17] - Quote Jenshae Chiroptera wrote: Ecklectrix wrote: That this thread wasn't locked when you started ranting ealier in it leads me to believe they are just letting you vent your frustrations. Blah. "There there. Made enough noise yet? Feeling better? Now go back to your game and blow up some space ships." From the EULA: A rant is a post that is often filled with angry and counterproductive comments. A free exchange of ideas is essential to building a strong sense of community and is helpful in development of the game and community. As I see it, non-communication with the player base, and information regarding subscriptions and future possible DDOS attacks is all on topic. It seems you are the one that keeps going off topic on rants about how much you don't like what I have to say. The hypocricy of the whiner calling someone else a whiner is ...... exquisite. |
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Posted - 2015.04.14 13:12:20 -
[18] - Quote War Kitten wrote: I suggest you go back and re-read the terms of service contract you have entered into with CCP. You will discover your errors in good time, I am confident. Until then, you are certainly entitled to have an opinion, however wrong it may be. You're not the first person on the interwebs to have this opinion, and you won't be the last. I suggest you study contract law. I also suggest you read the terms in the EULA. LIMITATION OF LIABILITY Except as set forth below, CCP's maximum liability for any and all claims arising out of or in connection with your Account, the Software, System, Game, Game Content, User Content, EULA, and any other services or materials provided in connection therewith, shall not exceed an amount equal to the value of one (1) month's subscription fees. In the event of a material breach of CCP's obligations to provide access to and use of your Account, the System, Game, Game Content or User Content, your sole and exclusive remedy shall be a refund of any pre-paid subscription fees attributable to the period during which you were denied such access and use, or an amount equal to the value of three (3) months' subscription fees, whichever is less. GOVERNING LAW AND EXCLUSIVE FORUM The EULA, and the rights and obligations of the parties hereto, shall be governed and construed by and in accordance with the laws of the Republic of Iceland. The EULA shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods. |
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Posted - 2015.04.14 13:20:03 -
[19] - Quote Dots wrote: Ecklectrix, you're paying to be able to log into EVE, not so that CCP can fix the whole Internet or rid us of every hacker and malcontent. Your expectations are unrealistic. Where did I ask for that? My request is simple. 1. Reimburse, or compensate for the time the servers were unaccessible due to DDOS or whatever the cause was that had nothing to do with me. The end. |
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Posted - 2015.04.14 13:27:33 -
[20] - Quote Nat Silverguard wrote: Don't qoute the things that are only convinient to you. Please describe CCP's OBLIGATIONS under the EULA Seems to me, you can provide that quote. I'll leave that to you. Don't ask me to do your legwork for you. There is such a thing as "unfair terms" and they can not waive all their responsibility just because they wrote it into the EULA. In addition, they have provided terms for remedy (which was what I posted earlier) They can not post terms for remedy, and then elsewhere state that they provide no remedy in any case what-so-ever, these are called contradictory terms and will be void. In addition go read icelandic contract law, particularly article 36. A contract is unfair if it is contrary to good business practices and materially distorts the balance between the rights and obligations of the contracting parties, to the disadvantage of the consumer. If a term of this kind is set aside, in full or in part, or amended, the contract shall, at the request of the consumer, remain valid in other respects without change if it can be performed without the term also read article 40. Then get back to me. |
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Posted - 2015.04.14 13:43:07 -
[21] - Quote War Kitten wrote: If you think you've got a case, take it to court. The judge can then tell you that you're wrong, just like everyone else is doing. Then get back to us. Well it seems you're already judge jury and executioner, in the court of public opinion. Commence the burning at the stake or whatever it is you need to do win e-points bud. What I do, if anything, legally, will be my concern and not yours. And would not be something posted on a forum. Having said that, if CCP Falcon or any other CCP would like to get back to me, I'd much prefer some discussion about it rather than internet tools thinking they know what they are on about continually flaming me. Its been how many days now guys?(CCP) It doesn't take long to provide a statement on it. |
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Posted - 2015.04.14 13:48:39 -
[22] - Quote War Kitten wrote: And your argument is that CCP is in material breach of their obligations to provide access to and use of your account, the system, game, etc? Let's see your proof of this breach. Contract law requires proof. Simply being incapable of accessing the system is not proof that CCP failed to provide access. Ah...no but if CCP really wants a full audit ordered by a court...or they could just reimburse as they are supposed to, that would most likely end up a lot cheaper, and would be the right thing to do seeing as their paying customers got screwed. All you screamers seem to be attacking me as though it was me that did the DDOS. I paid for 90 days of play, all I want is 90 days of play. Fix it. |
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Posted - 2015.04.14 14:08:44 -
[23] - Quote Dersen Lowery wrote: Wow. Do you imagine you'll get better service now that you're threatening coercion? Have you spent any time working in an any service industry, ever? We're trying to break you out of your overly simple and woefully insufficient model. This is not between you and CCP. There is a hostile third party disrupting service between you and CCP. CCP can't just "fix it," because it's not just their problem. Until you accept that, you're not going to get anywhere. Where exactly is it you think I'm trying to get? Yawn. It is simple. Service paid for in advance. Service not recieved. It doesn't get any simpler. Tranquility was the target not "the general interwebs" nor, my "personal internet connection." Threatening coercion would be superfluous. Given that coercion is a threat. What exactly is it you think a court does though, it will compel the losing party...that, my friend is also a form of coercion.... so coercion is not something negative even though you've tried to paint me that way. I, however, threatened no such thing, I merely pointed out that the only way someone could make a claim would be to audit the logs to be able to trace who was responsible. This would be costly for CCP. How you wish to interpret that comment is your issue. I suggest to you CCP already knows it can be held liable, they would be wise to just do the right thing by the people that got screwed, it literally doesn't cost them a cent, and they then remove themselves from the posibility of unjust enrichement. In addition - when was the last time you got anything without asking for it? Think CCP will just offer it up out of the goodness of their heart? Squeeky wheel gets the oil. |
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Posted - 2015.04.14 14:27:22 -
[24] - Quote War Kitten wrote: Why are CCP "supposed to" reimburse you if everything in their control, and everything they have promised to provide, is working to the best of their ability? They even go above and beyond, trying to detect and prevent these external attacks on the network as best they can, because it is in their interest to. But it is not something they are contractually bound to do. I seriously doubt you even understand how the internet works, and this is leading to your faulty conclusions. It's called unjust enrichment, look it up. |
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Posted - 2015.04.14 14:42:30 -
[25] - Quote They got paid for a service that was not provided. Yes they did. |
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Posted - 2015.04.14 15:01:00 -
[26] - Quote Nat Silverguard wrote: Ecklectrix wrote: They got paid for a service that was not provided. Yes they did. And if CCP suffered damages, they are within their right to persue the party that caused the DDOS attacks and seek damages from them, that however, is not my problem. true you paid them, still no proof that they benefited from this, for all we know you are the one who chose not to avail their services. ![]() how can they be sure that you are indeed trying to log-in for real? after all their servers are fine. maybe you are just riding the wave and just want to seize the oppurtunity to take an advantage? again, the burden of proof is on you, try again. ![]() do you even know how a contract works? |
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Posted - 2015.04.14 15:07:29 -
[27] - Quote Dersen Lowery wrote: Ecklectrix wrote: They got paid for a service that was not provided. Yes they did. Tranquility has been up the whole time, thanks to a considerable effort on their part. EVE Online is not the Internet. Ecklectrix wrote: And if CCP suffered damages, they are within their right to persue the party that caused the DDOS attacks and seek damages from them, that however, is not my problem. One of the major appeals of DDOS attacks is that they are nearly impossible to trace to anyone. So what you are effectively asking is for CCP to take the blame and the financial hit on behalf of a party hostile to them. All because you're losing your **** over access to a game. So I should bear the cost of it? All of the people affected should collectively bear the cost? CCP has insurance for that sort of thing, the consumer does not. And tranquility was NOT up the whole time, tranquility was the target of the DDOS attacks. |
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Posted - 2015.04.14 15:13:34 -
[28] - Quote Lan Wang wrote: its hardly a contract, you are merely agreeing to some terms which state they dont guarantee the service to be active 100% of the time yeah, thats called a contract bud. And saying "you will pay us for a service that we don't gaurantee we can provide" is unfair terms which unduly benefit the offeror (which are always ammended in the favor of the consumer) |
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Posted - 2015.04.14 15:26:12 -
[29] - Quote Lan Wang wrote: Ecklectrix wrote: Lan Wang wrote: its hardly a contract, you are merely agreeing to some terms which state they dont guarantee the service to be active 100% of the time yeah, thats called a contract bud. And saying "you will pay us for a service that we don't gaurantee we can provide" is unfair terms which unduly benefit the offeror (which are always ammended in the favor of the consumer) do you realise how silly your argument actually sounds? Contract 1) n. an agreement with specific terms between two or more persons or entities in which there is a promise to do something in return for a valuable benefit known as consideration. Since the law of contracts is at the heart of most business dealings, it is one of the three or four most significant areas of legal concern and can involve variations on circumstances and complexities. The existence of a contract requires finding the following factual elements: a) an offer; b) an acceptance of that offer which results in a meeting of the minds; c) a promise to perform; d) a valuable consideration (which can be a promise or payment in some form); e) a time or event when performance must be made (meet commitments); f) terms and conditions for performance, including fulfilling promises; g) performance. Learn it, you'll use it every day of your life. |
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Posted - 2015.04.14 15:31:15 -
[30] - Quote War Kitten wrote: Hopefully now you know a little more about how the internet works. Wow, a civil response, thanks for the education on it. It still does not mean CCP didn't get unjustly enriched by the attacks, unjust enrichment does not require it to be their fault, simply for them to recieve a payment for a service they were unable, at the time, to provide. |
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Posted - 2015.04.14 16:14:04 -
[31] - Quote Jenn aSide wrote: Oh I read it, however they can not then sell a 30 day game card, if they can not guarantee 30 days of continual play - or in the case where 30 days of continual play can not be achieved, they are still required to provide the equivalent of 30 days of availability. If the server was unavailable, as it was to a freaking truck load of people, then there is no continual play, no continual 30 days. Pay for 30 days, get 30 days, you keep trying to complicate it. If its not a big deal to you, then pay the 4 days for me. |
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Posted - 2015.04.14 16:19:20 -
[32] - Quote Dersen Lowery wrote: The amount of money I'm "losing" to the interruption of service wouldn't even get me a coffee. Yes but 1/3rd of a coffee times thousands of players with the same problem = a lot of money If other people want to forfeit their money to CCP they are welcome to, I feel that if I pay for something, I should get what was promised. I keep my end of the bargain by paying on time, they simply need to keep theirs. It's a very simple contract, and no matter how much people keep trying to say it, they can not put terms in their contract that absolve them of all responsibility and liability, it just doesn't work that way - EULA's are rarely worth the virtual ink they are printed on. |
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Posted - 2015.04.14 16:28:05 -
[33] - Quote Jenn aSide wrote: The contract you signed is clear, CCP doesn't owe you or me or anyone anything, period. Oh really, so if you say, go to McDonalds, order and pay for a burger and they stare blankly at you and say "oops sorry our grill isn't working, but we're keeping your money" You'd say that would be ok right? Jenn aSide wrote: If you disagree, the contract you signed also assigns any such disagreements to this place where you can take it up: Quote: The sole and exclusive forum for resolving any controversy, dispute or claim arising out of or relating to the EULA, or otherwise relating to any rights in, access to or use of the Software, System, Game, Game Content, User Content and/or the rights and obligations of the parties hereto, shall be the District Court of Reykjav+”k, Iceland, (H+¬ra+¦sd+¦mur Reykjav+”kur). So go file a case with them. That way (since you don't want to understand what mutiple people and the contract you signed says) a judge can tell you (in Icelandic or whatever the hell they speak) that no one owes you so much as a single a dime, and you signed the contract that says no one owes you a dime. Didn't say they owed me a dime either, just said they owed me what I paid them for, the terms of my subscription = 30 days. Simples. 1. Never signed a contract, There is no wet signiature, if I did, I rescind it now. I "accepted" the offer symbolically by clicking accept and paying money (in return for service). 2. Contracts can not contain terms absolving the oferror of all of their obligations for the service they were contracted to engage in. (This would be an awesome world you live in, you pay your mechanic to fix your brakes, only he doesn't bother because well he wrote that he doesn't have to) 3. Performance is a sepcific part of the contract, and they were unable to. 4. I already know where to take my complaint, I read the EULA thoroughly, and you've misinterpreted what it states. 5. All complaints must first be attempted to be resolved with the party BEFORE going to a court of law (if you knew something about it, you would already know that) Otherwise the judge will just recommend mediation FIRST. So, CCP...lets communicate. I've sent you support tickets (no answer), It's been a good few days of discussion on here (no answer). |
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Posted - 2015.04.14 16:36:57 -
[34] - Quote Jenshae Chiroptera wrote: Ecklectrix has received four pages of attention so far. "None so blind as those who do not wish to see." Didn't ask for it, merely responding to people that continually think they can speak on behalf of CCP. Would have been happier with CCP Falcon sending me a message a few days ago, or any other CCP Rep. And you've just had to chime in pretty much on every page, to add what? Internet memes? You can't come up with something witty on your own? Your gang stalking EVE players are starting to shine through on this post, CCP. |
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Posted - 2015.04.14 16:55:13 -
[35] - Quote Jenn aSide wrote: Oh really, so if you say, go to McDonalds, order and pay for a burger and they stare blankly at you and say "oops sorry our grill isn't working, but we're keeping your money" You'd say that would be ok right? If I signed a contract going in the door that says "we can't promise you any food", yea, if I was dumb enough to sign it,, it would indeed be ok.[/quote] I am so glad I don't contract with you. Try it, try selling someone your car but having a clause that renegs on the deal, see how long it takes before you have to give it back. If you're so sure contracts work this way, just try it out on your own. Call me from prison later ok? I'd be interested in how you're settling in. Jenn aSide wrote: Be sure to come here and tell us when CCP doesn't give you anything (because that would open some very bad flood gates. Also don't hesitate to let us know how your law suit goes. Yeah yeah, I'll do that, cos communicating with you is top daily priority for me, I can just call you and let you know - which correctional centre are you likely to be housed in? |
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Posted - 2015.04.14 17:00:15 -
[36] - Quote Lan Wang wrote: Have you submitted a support ticket or are you just expecting ccp falcon to single you out and send you a message? As I mentioned - support ticket done, no response. Complaints here done, no response. it actually wouldn't bother me so much, except it's not the first time that CCP milked my wallet and got away with it. |
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Posted - 2015.04.14 17:06:21 -
[37] - Quote Carrie-Anne Moss wrote: I get that TQ is fine. It aint ccps fault etc etc But if this happens multiple times a day for 30 straight days hypothetically and i cant play the game for 30days Then what? I should just keep pay my sub for access to TQ which is working fine even if i techincally cant reach it cuz TQ keeps getting ddosed? According to some people on here, that would just be tough luck. In reality, yes, they *should* give some kind of compensation, what they should do, and what they will do may not be the same thing, sadly. |
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Posted - 2015.04.14 17:20:31 -
[38] - Quote Jenn aSide wrote: This is not what CCP did. CCP was the VICTIM of an attack. The proper analogy would be: I sold someone a car. A month later someone who is not me stole the car. Now the owner of the car wants me to give them their money back. Wow, this analogy is way off the reality. If you want to use that analogy at least be realistic. I paid you up front for the car, and when I arrived it was already stolen. You decide to keep my money, even though you are unable to provide me with the car that I paid you for. Actually, you owe me the money which is actually MY money, because you never brought to the table what you were paid to provide. I'm sorry you can't get this. Quote: Son, for the last 17 years I've been putting people in jails. Because I understand how actual reality works and don't flip out because a game company won'ty give me 2 bucks worth of game time when someone else attacks them, I wouln't be the one going to jail... I'm not your Son, you condescending flic. |
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Posted - 2015.04.14 17:22:36 -
[39] - Quote Jenn aSide wrote: Carrie-Anne Moss wrote: I get that TQ is fine. It aint ccps fault etc etc But if this happens multiple times a day for 30 straight days hypothetically and i cant play the game for 30days Then what? I should just keep pay my sub for access to TQ which is working fine even if i techincally cant reach it cuz TQ keeps getting ddosed? That's your choice. You could unsub till the problem is resolved by someone. The problem with a lot of people who always cry for reimbursement is that they have this feeling that SOMEONE should do something for them if they suffer a loss. They don't actually care who is at fault. Truth is, the only people at fault are the attackers. If they keep you from playing EVE for 30 days it's they who owe you 30 days of game time. choosing to punish a victim for the actions of a criminal is wrong no matter how you cut it. No, the person that needs to provide remedy is the person you contract with. They then need to persue the 3rd party that did criminal damage to them, It is not the person who contracted the middle man (as an agent to provide a service) to persue the criminal for damages. |
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Posted - 2015.04.14 17:46:41 -
[40] - Quote Lan Wang wrote: Jenn aSide wrote: Ecklectrix wrote: No, the person that needs to provide remedy is the person you contract with. They then need to persue the 3rd party that did criminal damage to them, It is not the person who contracted the middle man (as an agent to provide a service) to persue the criminal for damages. This is what entitlement looks like folks. Yeah because victims pursue criminals all the time, compensation also comes from the criminal once caught No compensation is not paid, damages are paid by the criminal. (there is a difference) And that still would not resolve the work that the other party was contracted to do. The vendor compensates the equity provider, then makes a claim on insurance which covers their expenses. In the mean time, the insurance company is usually the one who either decides to persue the criminal for damages, or if it's not financially viable, to let the matter pass. The vendor is still at some point obligated to make whole the equity provider. If they are unable to do so, they then are in breach of trust, and things only go downhill from there for the vendor (in this case CCP is the vendor, or "seller") |
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Posted - 2015.04.14 18:29:53 -
[41] - Quote Where is this actual post from CCP Falcon? All I see is someone "quoting" it. Ah nm its nearer the top. I missed it. |
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Posted - 2015.04.15 07:21:04 -
[42] - Quote The thing is guys, I don't give a flying toss what you think of me or my complaint. In less than a week you'll be on to bullying your next victim, and gang stalking and mobbing someone else. This thread and my comments, and your comments will fade into obscurity and maybe at a bbq in 5 years time you'll be all like oh yeah remember that time....I seriously doubt it will even make your annual bbq. In more than 7 years of playing eve, these are my only posts. This was posted because it is not particularly fair that paying customers should have to bear the cost of CCP being attacked by 3rd parties. It's not fair the 3rd party exists at all and seeks to disrupt their business, but it sure as hell isn't my fault. In fact it seems to me the DDOS attacks are in direct response to policy changes made recently by CCP. These policy changes (which I happen to agree with for the record) make the game environment better, but have obviously had additional unforseen consequences by alienating people that have decided to take illegal action against CCP. Again, not my fault, and yet the money I pay to CCP is now affected as a result. It is also not great that it takes days to get a response when all that was required was a simple statement from someone in an official capacity. In addition their support ticket system not working. I can see you are all celebrating and dancing around, and this is the kind of behaviour I expect from the eve community. Just explain to me how you consider that to be acceptable behaviour? I just wonder how far you will push someone else with less thick skin than I have? Go about your day, by tomorrow you will forget I even exist. |
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Posted - 2015.04.15 07:53:45 -
[43] - Quote Vicky Somers wrote: Ecklectrix wrote: The thing is guys, I don't give a flying toss what you think of me or my complaint. So stop posting and biomass your character because GOD DAMN son. I am not your son. |
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Posted - 2015.04.15 07:55:02 -
[44] - Quote Eve Solecist wrote: Lies. If you didn't care, you wouldn't nonsensically keep posting and argueing on a public board about something you have no chance of getting. You are agenda posting. You are doing this intentionally. No one sane would keep behaving like that. No one sane would keep needing to tell others how he deserves something, completely ignoring that there is no way posting here will get you anything. The sane person would not post at all and instead go the route that's intended. You are nothing more than Fake and you know damn well that GD is full of unreasonable people who can not see how they are being manipulated and played. Another fine example of the sort of posting that is selectively allowed when it suits. |
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Posted - 2015.04.15 08:14:38 -
[45] - Quote Eve Solecist wrote: Oh I missed the Falcon Punch! Well ... what are you going to do now? As predicted, you won't get a thing. :) Your hate yielded nothing. Thanks for being here! Your hate is yielding what exactly? You seem to be a serial bullier. Does it make you feel better to treat people this way, what motivates you? |
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Posted - 2015.04.15 08:15:24 -
[46] - Quote Vicky Somers wrote: Ecklectrix wrote: I am not your son. That much is obvious since I would never tolerate that sort of behaviour. Then keep your condescending remarks to yourself, or accept that you are an internet bully. |
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Posted - 2015.04.15 08:36:33 -
[47] - Quote War Kitten wrote: You didn't get an immediate response because you're off your rocker thinking CCP is at fault for internet issues. Like I said before, you're not the first to think this, and you won't be the last. Unfortunately in your case, ignorance seems to be winning out despite all the knowledge we've tried to impart to you. I'm off my rocker am I? More bullying and insinuation, EULA applied when convenient apparantly. Quote: Nope, it's tomorrow, you've been told by every single person in this thread, including CCP Falcon, that you're barking up the wrong tree. Oh really, so I posted this 30 minutes ago and it's tomorrow already? Thought there were 24 hours in a day? |
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Posted - 2015.04.15 08:38:25 -
[48] - Quote Eve Solecist wrote: Anyhow.... CCP FALCON SAID NO! WOULD EVERYONE PLEASE STFU ALREADY AND STOP EATING THE BAIT??? THE CASE IS CLOSED! EXPLAINING SOMEONE WHO DELIBERATELY BEHAVES LIKE THIS WHY HE IS BEING UNREASONABLE IS NONSENSE!!! I didnt ever ask you to explain, I asked CCP to explain. In addition, I commented to point out that all of you mobbing me for asking a simple question is plain and simple bullying and gangstalking. I actually thought you might get the picture rather than continue to bully. |
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Posted - 2015.04.15 08:43:43 -
[49] - Quote and learn not to bully. Forum is supposed to be a place where people can express their ideas, issue, problems whatever without having to deal with attacks from the likes of this rabble. |
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Posted - 2015.04.15 08:44:49 -
[50] - Quote Eve Solecist wrote: Lan Wang wrote: Eve Solecist wrote: Lan Wang wrote: cant everyone just draw a line under this and sort it all out in a big bubble in nullsec somewhere ![]() Uhm... this coming from you after being asked to stop it several pages ago .... Yeah, right. It's your fault it got that far in the first place, because you just had to keep eating it. This is GD. The OP knows it, deliberately spreads hate, denies everything as if it wasn't blatantly obvious and ... well ... my next thread will address this I guess. And you know what? You will hate it, because you are a part of the problem. really? i recall seeing you on various slandering posts so dont point the finger at others when your just as bad lol Not comparable. I told people this is pointless and then tried to get the thread locked. Instead I got removed. You though constantly tried to "help" and "explain", which is absolute nonsense considering the person you talked to. It's not the haters who make GD bad. Just like with scammers, if there wasn't victims, there would be no scamming. Just look at the latest code propaganda thread. It's obvious as **** and people just don't use their brain enough to realise. Absolutely most people are easily to manipulate, because they behave predictable! The sad thing is that people REALLY need to be protected mostly from THEMSELVES. You are the worst offender with your name calling and hate speech, and defamatory insinuation constantly. |
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Posted - 2015.04.15 08:53:21 -
[51] - Quote and yet, you keep talking. Can't even follow your own advice. |
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Posted - 2015.04.15 09:18:20 -
[52] - Quote Eve Solecist wrote: I can go on and on but will keep it for a seperate thread, not in GD though. Politicians are right with treating people like programmable sheep, really. Have you ever recorded yourself and played it back to yourself? You're all like "ANARCHY!!" and then advocating dictatorial control. I have never seen cognitive dissonance displayed with such clear dichotomy. |
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Posted - 2015.04.15 09:26:46 -
[53] - Quote Eve Solecist wrote: War Kitten wrote: LOL This thread has been amusing on so many levels. :) This too is part of the issue. People seriously getting fun out of this ****. More evidence how wrong all of this is and how it needs to be curbstomped. Inciting violence against me now? Why don't you just send your jackbooted gangstalkers to curbstomp me then, I'm sure someone like you has plebs? Get it over with, put me out of your misery. |
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