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Thread Statistics | Show CCP posts - 6 post(s) |
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CCP Bartender
C C P
C C P Alliance
31
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Posted - 2015.05.20 16:51:35 -
[1] - Quote
Hey all!
CCP Nestor, CCP Mechanic and I are aware of this issue and are actively hunting it down. We have deployed a patch to the Singularity server and are looking for feedback. As we have been unable to reproduce this issue in-house, we are dependent on you for the final word on whether the fix is working!
Because your launcher cannot update, you can't use the launcher to get the patch, so you'll need to download a new version of the launcher by following these steps:
1. Download the new launcher from: http://cdn1.eveonline.com/EveOnlineLauncher/beta/EVEOnlineLauncher_2_2_883045.exe
2. Delete your launcher folder (typically C:\Program Files (x86)\CCP\EVE\launcher)
3. Install the new version of the launcher
4. Point it at singularity by following these instructions: http://wiki.eveuniversity.org/How_to_connect_to_the_test_server#Step_2_-_Creating_a_shortcut
If this solves the problem for you, you may also use this version of the launcher to connect to TQ. It will warn you that you have a pre-release launcher, but you can just click ok and log in.
Please let us know the results!
Should you run into problems with this, you may restore to the current TQ version of the launcher by following the instructions on this page:
https://ccpcommunity.zendesk.com/hc/en-us/articles/202664365-Reinstalling-the-Launcher |
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CCP Bartender
C C P
C C P Alliance
31
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Posted - 2015.05.21 11:17:04 -
[2] - Quote
SFR SaFeRa wrote:
You got something for us poor mac users? I have about one eve client in my downloads folder for every day I've played, and even that, combined with deleting file from app support, doesn't always help. I've spent more than an hour tonight on this ****. You're lucky the game you built is great..... if I could ******* launch it.
I feel your pain. We don't have a next-next-done installer for the mac version of the launcher, it's not as easy to package and deploy a beta version for mac as it is for windows. However, I can provide you with the mac launcher files and a process to manually patch.
Before you start, you should be aware that this is very much an "on your own head be it" procedure. You'll need a certain amount of technical knowhow to follow this, as the version numbers listed in the process may have changed.
Use this download package in place of step 1 in the reinstalling the launcher process.
Use the process as written on the zendesk page to restore if it all goes pineapple shaped. Let me know how it goes? |
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CCP Mechanic
C C P
C C P Alliance
3
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Posted - 2015.05.21 14:08:32 -
[3] - Quote
Angelica Scatterbrain wrote:I would try this but I can't download anything from YOUR server. I get 150 mb/s going to any other server on the damn planet, but I get f&$k from yours.
If you are unable to download anything from the CDN you could try using Google public DNS to see if you get a different connection route to the CDN that allows you to download. You an find instructions on how to do that here:
https://developers.google.com/speed/public-dns/
If you have a security application installed on your computer with a web filtering feature you may need to white list cdn1.eveonline.com. |
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CCP Bartender
C C P
C C P Alliance
32
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Posted - 2015.05.21 16:51:07 -
[4] - Quote
I have just updated the download links to point to a new pre-release version of the launcher. Here they are again, for your convenience:
http://cdn1.eveonline.com/EveOnlineLauncher/beta/EVEOnlineLauncher_2_2_884420.exe
http://cdn1.eveonline.com/EveOnlineLauncher/beta/EVE%20Online-2.2.884420.macosx.zip
This version includes the same fix for the grey play button bug, and an additional fix to an issue with the updater.
If you are running launcher version 883045, the previous pre-release version, you will need to manually patch your launcher to at least 884420 in order to receive future updates. |
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CCP Bartender
C C P
C C P Alliance
33
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Posted - 2015.06.01 09:01:44 -
[5] - Quote
Hi all!
Just letting you know that despite the long silence I am keeping an eye on this thread, and there's good feedback in here.
We're still on it! |
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CCP Bartender
C C P
C C P Alliance
35
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Posted - 2015.06.30 11:45:00 -
[6] - Quote
896719, the current live TQ version, contains the fix that was being tested in the sisi versions listed in this thread. All people who had success with launcher 844420 should allow their launcher to update to this version.
If 896719 does not fix your issue, please get in contact with the GM's and forward them your launcher logs so we can examine your issue. |
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