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Thread Statistics | Show CCP posts - 14 post(s) |
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CCP Falcon
11752

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Posted - 2015.07.15 12:57:19 -
[1] - Quote
Hey guys,
As youGÇÖre all aware, Tranquility is still offline after todayGÇÖs scheduled daily downtime.
This is due to an issue with a code deployment today while patching for a few fixes in EVE Online. The issue caused the cluster to fail to start up correctly, and as such, Tranquility is currently unavailable for play for both EVE and DUST.
Our operations and development team are working on this issue as we speak, and weGÇÖre hoping to have Tranquility back online for you guys as soon as possible.
Right now, we donGÇÖt have an ETA for when the cluster will be back online and accepting connections, but weGÇÖll keep you updated in this thread.
Cheers,
- F
UPDATES:
13:00 UTC - AFTER SEVERAL FAILED STARTUPS, WE ARE CURRENTLY INVESTIGATING A STARTUP ISSUE
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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CCP Falcon
11760

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Posted - 2015.07.15 13:10:24 -
[2] - Quote
Steijn wrote:another clusterf**k.
Quite literally.
We're working on it! 
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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CCP Phantom
C C P C C P Alliance
5875

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Posted - 2015.07.15 13:13:24 -
[3] - Quote
Ecolo wrote:The link in the launcher (latest news downtime) is broken Thank you for the notification. We have consolidated the extended downtime messaging to this thread and have removed other related threads. As such the EVE Launcher now links to this thread (this update took a few minutes during which the Launcher did link to the old, invalid thread).
CCP Phantom - Senior Community Developer - Volunteer Manager
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CCP Falcon
11760

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Posted - 2015.07.15 13:14:41 -
[4] - Quote

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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CCP Falcon
11781

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Posted - 2015.07.15 13:35:43 -
[5] - Quote
Spcius Patrouette wrote:Perhaps you could rollback then and figure out the problem is for tomorrows downtime
I believe that's something that's already been considered, obviously.
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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CCP Falcon
11820

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Posted - 2015.07.15 14:31:17 -
[6] - Quote

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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CCP Bugartist
C C P C C P Alliance
18

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Posted - 2015.07.15 16:22:37 -
[7] - Quote
Hey forums local,
may I suggest to make use of the chance and read up on a view security related topics/news:
And now I just hope that I dont receive a temp forum ban from Falcon for derailing this thread ;)
Thanks and fly safe (once we are back online), CCP Bugartist |
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CCP Phantom
C C P C C P Alliance
5915

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Posted - 2015.07.15 19:37:39 -
[8] - Quote
While we are all waiting for TQ to be available again, I would like to point out to this freshly released CCP video explaining the new sovereignty system.
Check out the Sovereignty Overview video!
CCP Phantom - Senior Community Developer - Volunteer Manager
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CCP Falcon
12050

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Posted - 2015.07.15 20:18:37 -
[9] - Quote
Riddler Ronuken wrote:Slowdive Aideron wrote: wrote:
20:00 UTC - PIZZA HAS BEEN ACQUIRED AND WE ARE CURRENTLY REFUELLING OUR DEVS!
Thats exactly what we do when we have some massive problems with our infrastructure at the datacenter and everyone is doing overtime. Sit about with your dicks in your hands and eat pizza? Gee let me know which DC that is so I can make sure to never rent servers there.
Sorry if CCP are looking out for the welfare of their employees by feeding them and making sure they're not going hungry when they've been working 9 hours solid on a severe technical issue.
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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CCP Falcon
12050

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Posted - 2015.07.15 20:22:49 -
[10] - Quote
afkalt wrote:
It's literally the only USEFUL thing management can do in such a moment.
It's a disturbingly rare number of them who realise this, however.
Yup, I'm not a programmer... I'm here to message, and make sure you guys are informed with as much as we can release.
Gotta take care of our peeps, because frankly, we have an amazing team here in Reykjavik who work flat out to keep you guys entertained with spaceships .

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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CCP Falcon
12116

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Posted - 2015.07.15 21:44:00 -
[11] - Quote
CCP Falcon wrote: Hey guys, As youGÇÖre all aware, Tranquility is still offline after todayGÇÖs scheduled daily downtime. This is due to an issue with a code deployment today while patching for a few fixes in EVE Online. The issue caused the cluster to fail to start up correctly, and as such, Tranquility is currently unavailable for play for both EVE and DUST. Our operations and development team are working on this issue as we speak, and weGÇÖre hoping to have Tranquility back online for you guys as soon as possible. Right now, we donGÇÖt have an ETA for when the cluster will be back online and accepting connections, but weGÇÖll keep you updated in this thread. Cheers, - F UPDATES:
13:00 UTC - AFTER SEVERAL FAILED STARTUPS, WE ARE CURRENTLY INVESTIGATING A STARTUP ISSUE 13:30 UTC - INVESTIGATION IS STILL ONGOING - NO FURTHER ETA ON UPTIME FOR TRANQUILITY 13:37 UTC - STARTUP FAILED AGAIN - INVESTIGATION IS ONGOING 14:00 UTC - INVESTIGATION IS STILL ONGOING 14:30 UTC - WE ARE CURRENTLY IN THE PROCESS OF REBOOTING AFTER FAULTFINDING AND CHANGES 15:00 UTC - FURTHER ATTEMPTS TO START UP HAVE FAILED - INVESTIGATION IS ONGOING 15:30 UTC - INVESTIGATION STILL ONGOING - NO ETA ON SERVER UPTIME 16:00 UTC - A FURTHER FAILED STARTUP AFTER A NUMBER OF CHANGES - INVESTIGATION ONGOING 17:00 UTC - INVESTIGATIONS STILL ONGOING - NO ETA ON SERVER UPTIME 17:30 UTC - WE ARE CURRENTLY FAULTFINDING - NO ETA ON SERVER UPTIME 18:00 UTC - AFTER TESTING ON SINGULARITY WE WILL BE REBOOTING TQ TO TEST A FIX 18:30 UTC - WE ARE CURRENTLY STILL FAULTFINDING ON TQ - NO ETA FOR UPTIME AT THIS STAGE 19:00 UTC - WE ARE CURRENTLY TESTING A FIX FOR THE ISSUES ON TQ - NO ETA FOR UPTIME YET 19:30 UTC - TRANQUILITY IS STILL CURRENTLY BEING EXPERIMENTED ON - WE WILL CONTINUE TO UPDATE 20:00 UTC - PIZZA HAS BEEN ACQUIRED AND WE ARE CURRENTLY REFUELLING OUR DEVS! 20:30 UTC - DEVS REFUELLED - TESTING HAS RESUMED! 21:00 UTC - WE ARE CURRENTLY REBOOTING TQ AND WILL BE TESTING A FIX OVER THE NEXT 30 MIN 21:30 UTC - TESTING IS CURRENTLY ONGOING - NO ETA FOR UPTIME
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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CCP Falcon
12162

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Posted - 2015.07.15 23:09:02 -
[12] - Quote
Crowbiwan wrote:In before threads closed.
Seriously down, what, 12hrs'ish?
11 hours, 41 minutes by my watch. Hell of a day!

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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CCP Falcon
12162

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Posted - 2015.07.15 23:09:51 -
[13] - Quote
Gilan Isana wrote:Alpha Spinecone wrote: That's a point. Any chance we could be filled in on what happened? Not trying to demanding, just honestly curious.
Dont you think after a solid 12 hour shift the why and wherefores and analysis can wait till they have all had some rest (and probably a few beers!). Tomorrow will be time enough for what happened, let the guys get home, or the pub.
Our awesome Dev Team are already talking about putting something together for you guys 
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
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CCP Masterplan
C C P C C P Alliance
1707

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Posted - 2015.07.16 00:28:28 -
[14] - Quote
Oh boy, what a day! I'm finally off to sleep now. Please look after TQ whilst I'm away - like most of us, she's had a tough day.
Thanks so much for your patience today, and also to everyone who crossed fingers, sacrificed goats, petitioned your favoured deities, or just wished us a bit of luck.
PS You post the bestworst images:
vvvv EDIT: Suddenly my sig takes on a new meaning vvvv
"This one time, on patch day..."
@ccp_masterplan | Team Five-0: Rewriting the law
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