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Kaeten
Hybrid Syndicate
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Posted - 2006.12.08 12:33:00 -
[1]
as topic says, I forgot to change the card i was using. Is there any possible way of getting money back, or once I've paid thats it?
High-Sec/0.0 PvP Recruitment |
Patch86
Di-Tron Heavy Industries
Freelancer Alliance
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Posted - 2006.12.08 12:34:00 -
[2]
Not sure, but I think theres an Email address to write to for account and payment issues. They could help you more than we forum-*****s 
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Gonada
Gallente
Cross Roads
Confederation of Independent Corporations
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Posted - 2006.12.08 12:53:00 -
[3]
youll never get your money back.
-I don't necessarily agree with everything I say.-
-nerf Missles-
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moregan
Gallente
SoIo Infinity
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Posted - 2006.12.08 13:23:00 -
[4]
 Originally by: Kaeten
as topic says, I forgot to change the card i was using. Is there any possible way of getting money back, or once I've paid thats it?
I guess the parents or wife are going to give you a battering! 
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Kal'rek
Minmatar
Black Lotus Heavy Industries
Fuzzy Nut Attack Squirrels
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Posted - 2006.12.08 13:26:00 -
[5]
Originally by: Kaeten
as topic says, I forgot to change the card i was using. Is there any possible way of getting money back, or once I've paid thats it?
You will get a better repsonse if you email [email protected]
Kal'rek
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Ithildin
Gallente
The Corporation
The Corporation Alliance
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Posted - 2006.12.08 13:32:00 -
[6]
Originally by: "EULA"
TERMINATION; SUSPENSION OF ACCOUNT
<..>
i. Anytime
You may terminate the EULA with regard to any or all of your Accounts at any time, upon notice to CCP via electronic mail. You will not receive a refund of prepaid subscription fees in the event of such termination.
ii. For a Change in the Subscription Fee or Payment Terms
If a change in the subscription fee or payment terms is unacceptable to you, you may, as your sole and exclusive remedy, terminate the EULA and close all of your Accounts by notifying CCP via electronic mail within thirty (30) days after the later of (a) the date that CCP has posted the change on its website; or (b) the date the change has impacted your Account (e.g., your credit card has been charged). Your notice must state: (i) that you do not agree to the change, specifically describing the change, and request CCP to close all of your Accounts; (ii) your true name; (iii) your current postal address; (iv) your current e-mail address; (v) your login name; (vi) your player name; and (vii) your Account number(s) (if any). You may receive a refund of any prepaid subscription fees, prorated as of the effective date of your termination, by sending CCP a request via electronic mail within thirty (30) days of your termination notice. If you continue to access the System or use EVEÖ more than thirty (30) days after the later to occur of (a) or (b) above, without following the termination procedure set forth above, you shall be deemed to have accepted the change and waive your rights to terminate under this section.
iii. For a Change in the EULA
If an amendment alters a material term of the EULA that is unacceptable to you, you may, as your sole and exclusive remedy, terminate the EULA and close your Accounts by: (a) clicking the "DECLINE" button when you are prompted to review and agree to the amended EULA; or (b) notifying CCP via electronic mail within thirty (30) days after the amended EULA was communicated to you, provided that you have not clicked the "ACCEPT" button, accessed the System or played the Game during that period. Your notice must state: (i) that you do not agree to the amended EULA, specifically describing the amendment(s) with which you disagree, and request CCP to close all of your Accounts; (ii) your true name; (iii) your current postal address; (iv) your current e-mail address; (v) your login name; (vi) your player name; and (vii) your Account number(s) (if any). You may receive a refund of any prepaid subscription fees, prorated as of the effective date of your termination, by sending CCP a request via electronic mail within thirty (30) days of your termination notice. If you click "ACCEPT" or otherwise continue to access the System or play the Game, you shall be deemed to have accepted the amended EULA and waive your rights to terminate under this section.
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EVE is sick. |
Ghoest
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Posted - 2006.12.08 14:15:00 -
[7]
You can probably go through your credit card company and tell them the service isnt good enough and you would like some of the money back.
If you do that you will never be able to resubscribe, because from CCPs perspective you reneged on the contract.
Wherever you went - here you are.
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Akita T
Caldari Navy Volunteer Task Force
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Posted - 2006.12.08 14:34:00 -
[8]
Originally by: Kaeten
as topic says, I forgot to change the card i was using. Is there any possible way of getting money back, or once I've paid thats it?
So, wait, were you using somebody else's credit card, he got billed again, and got angry about it ?
The only way to deal with that would be to pay that person cash back.
Or did your old credit card expire, or went over the limit, and you just want to use another credit card ?
I guess that could be handled out of-game by yourself.
Subscription is pre-paid, not post-paid.
So, if you got billed and cancel afterwards, there's nothing you can do about it, you still lost that money but at least you have the "remaining" time.
NOTE: if you do not want to be re-billed, either cancel subscription or change creditcard data RIGHT AFTER you got billed.
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My skills | Mod/Rig stacknerfing explained |
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