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Thread Statistics | Show CCP posts - 0 post(s) |
Mr R4nd0m
Ministry Of Mining And Industry
34
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Posted - 2011.12.10 12:17:00 -
[1] - Quote
Seriously customer service is getting worse not better, post a very important petition and after 5 days no reply at all!! wtf! if this was a nullsec alliance this would of been sorted in minutes! seriously pi$$ed off
CCP why dont you try investing in more bloody GMs, or get just normal helpdesk staff to to do the first line support, GMS should only have to do 3rd line...
rant over... |
RubyPorto
Profoundly Disturbed
RED.Legion
106
|
Posted - 2011.12.10 12:36:00 -
[2] - Quote
Mr R4nd0m wrote:Seriously customer service is getting worse not better, post a very important petition and after 5 days no reply at all!! wtf! if this was a nullsec alliance this would of been sorted in minutes! seriously pi$$ed off
CCP why dont you try investing in more bloody GMs, or get just normal helpdesk staff to to do the first line support, GMS should only have to do 3rd line...
rant over...
Lawn seems to have recovered nicely. Why can't you do the same? |
Jenshae Chiroptera
241
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Posted - 2011.12.10 12:38:00 -
[3] - Quote
CCP did lay off about 20% of their staff ... what are you expecting?
Ideas and stuff
EVE - the game of sand castles, either building them or kicking them down. |
Ammzi
Imperial Guardians
Blazing Angels Alliance
172
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Posted - 2011.12.10 12:41:00 -
[4] - Quote
GM's have stated they are quite busy at the moment with several thousand unanswered petitions.
quote CCP Spitfire
"Hello Im Blue,"
|
Mrs Sooperdudespaceman
Loud On The Forums Silent In Game
37
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Posted - 2011.12.10 12:48:00 -
[5] - Quote
Ammzi wrote:GM's have stated they are quite busy at the moment with several thousand unanswered petitions.
Dear CCP,
My PI is broken and is charging me too much to export goods.
x3000
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DarkAegix
Acetech Systems
520
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Posted - 2011.12.10 12:50:00 -
[6] - Quote
Too much pointless whine.
It's the fault of players like you, OP. |
Lucien Visteen
Imperial Academy
Amarr Empire
50
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Posted - 2011.12.10 13:10:00 -
[7] - Quote
Mr R4nd0m wrote:Seriously customer service is getting worse not better, post a very important petition and after 5 days no reply at all!! wtf! if this was a nullsec alliance this would of been sorted in minutes! seriously pi$$ed off
CCP why dont you try investing in more bloody GMs, or get just normal helpdesk staff to to do the first line support, GMS should only have to do 3rd line...
rant over...
Here, take this.
*gives a canister of patience*
Remeber to apply this atleast twice a day.
The ships hung in the sky in much the same way that bricks don't. |
Drew Solaert
University of Caille
Gallente Federation
12
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Posted - 2011.12.10 13:19:00 -
[8] - Quote
You don't push in front of the queue of a customer service desk in a shop, why do you think your more entitled to push in front of the queue here? |
Nova Fox
Novafox Shipyards
579
|
Posted - 2011.12.10 14:00:00 -
[9] - Quote
I am almost inclinded to bleive that this allaince disband issue is very much part of the game, welcome to GëíGêÜGëí Online.
|
rodyas
Tie Fighters Inc
51
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Posted - 2011.12.10 14:44:00 -
[10] - Quote
It always seems the unpatient ones always have bad stories about GMs and petitions. Makes me wonder if CCP does have powers and we do need tin foil hats, so we dont get picked on. Sure some replies have been kind of late but alwasy seemed reasonable or so. |
Valei Khurelem
Viziam
Amarr Empire
11
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Posted - 2011.12.10 14:45:00 -
[11] - Quote
Jenshae Chiroptera wrote:CCP did lay off about 20% of their staff ... what are you expecting?
That they lay off the people who caused this game to suck rather than the ones who helped make it better. |
KaarBaak
151
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Posted - 2011.12.10 15:14:00 -
[12] - Quote
If only they could layoff bad players
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Chribba
Otherworld Enterprises
Otherworld Empire
1128
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Posted - 2011.12.10 15:38:00 -
[13] - Quote
I have 8.45 million, how can I help?
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RubyPorto
Profoundly Disturbed
RED.Legion
106
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Posted - 2011.12.10 19:48:00 -
[14] - Quote
Chribba wrote:I have 8.45 million, how can I help?
Isk or Veld? |
Cipher Jones
143
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Posted - 2011.12.10 19:52:00 -
[15] - Quote
Valei Khurelem wrote:Jenshae Chiroptera wrote:CCP did lay off about 20% of their staff ... what are you expecting? That they lay off the people who caused this game to suck rather than the ones who helped make it better.
They cant lay off bitter vets, griefers, and people who don' understand that "sandbox" means "I don't have to play the same way as anyone else".
See what happens when fat neckbeards try to ride little ponies? The ponies die. |
Dradius Calvantia
Creative Cookie Procuring
Rote Kapelle
165
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Posted - 2011.12.10 19:53:00 -
[16] - Quote
RubyPorto wrote:Chribba wrote:I have 8.45 million, how can I help? Isk or Veld?
Plex mate.
Chribba has 8.45 million plex. |
Feligast
GoonWaffe
Goonswarm Federation
462
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Posted - 2011.12.10 20:12:00 -
[17] - Quote
*checks mail* My petition has not been replied to!! What should I do???....
TO THE FORUMS!!!!  |
Lors Dornick
Kallisti Industries
83
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Posted - 2011.12.10 20:15:00 -
[18] - Quote
Mr R4nd0m wrote:Seriously customer service is getting worse not better, post a very important petition and after 5 days no reply at all!! wtf! if this was a nullsec alliance this would of been sorted in minutes! seriously pi$$ed off
Hmm, some J.Random (or R4nd0m) Alliance fails due to ingame or internal failure.
And this would be important how?
|
RubyPorto
Profoundly Disturbed
RED.Legion
106
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Posted - 2011.12.10 20:16:00 -
[19] - Quote
Feligast wrote:
TO THE BATFORUMS!!!!
^oo^ |
Feligast
GoonWaffe
Goonswarm Federation
462
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Posted - 2011.12.10 20:17:00 -
[20] - Quote
RubyPorto wrote:Feligast wrote:
TO THE BATFORUMS!!!!
^oo^
:golfclap: |
Taedrin
Kushan Industrial
162
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Posted - 2011.12.10 20:33:00 -
[21] - Quote
Dradius Calvantia wrote:RubyPorto wrote:Chribba wrote:I have 8.45 million, how can I help? Isk or Veld? Plex mate. Chribba has 8.45 million plex.
compressed veld.
8.45 million compressed veld. |
RubyPorto
Profoundly Disturbed
RED.Legion
106
|
Posted - 2011.12.10 20:50:00 -
[22] - Quote
Taedrin wrote:Dradius Calvantia wrote:RubyPorto wrote:Chribba wrote:I have 8.45 million, how can I help? Isk or Veld? Plex mate. Chribba has 8.45 million plex. compressed veld. 8.45 million compressed veld.
They're like Lego |
Brock Nelson
83
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Posted - 2011.12.10 20:54:00 -
[23] - Quote
Wait...a null alliance's batphone is broken? |
Terminal Insanity
Convex Enterprises
Unprovoked Aggression
148
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Posted - 2011.12.10 22:42:00 -
[24] - Quote
So... you gave access to your alliance to someone, who disbanded it?
I dont even understand why you would petition this. This is working as intended. You gave him permission to disband the alliance, and he did. If you dont like that, perhaps you should be more careful about who you give access to.
If i give corp hanger access to some ******* who steals everything, i dont get to petition about that. |
Mr R4nd0m
Ministry Of Mining And Industry
36
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Posted - 2011.12.10 23:15:00 -
[25] - Quote
Terminal Insanity wrote:So... you gave access to your alliance to someone, who disbanded it?
I dont even understand why you would petition this. This is working as intended. You gave him permission to disband the alliance, and he did. If you dont like that, perhaps you should be more careful about who you give access to.
If i give corp hanger access to some ******* who steals everything, i dont get to petition about that.
lol wtf are you on about.. not only trolling but you havent got a clue... and couldnt be more wrong.... people like you are funny...
im not asking to be put at the front of any queue, sorry but 5 days is taking the pi$$, if it was you, you would complain the same ladies.. if this happened to a nullsec alliance it would of been sorted the same day!
The clear fact CCP customer service has always sucked badly, its clear nullsec alliances get preference over everyone.. I know i have proof.. I pay for a game with my money, simple fact, so i expect the service i pay for... dont like my opinion tough sh*t...
I dont know who you are and never will, you're just tiny pixels on my screen.. |
Terminal Insanity
Convex Enterprises
Unprovoked Aggression
148
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Posted - 2011.12.10 23:25:00 -
[26] - Quote
Mr R4nd0m wrote:Terminal Insanity wrote:So... you gave access to your alliance to someone, who disbanded it?
I dont even understand why you would petition this. This is working as intended. You gave him permission to disband the alliance, and he did. If you dont like that, perhaps you should be more careful about who you give access to.
If i give corp hanger access to some ******* who steals everything, i dont get to petition about that. lol wtf are you on about.. not only trolling but you havent got a clue... and couldnt be more wrong.... people like you are funny... im not asking to be put at the front of any queue, sorry but 5 days is taking the pi$$, if it was you, you would complain the same ladies.. if this happened to a nullsec alliance it would of been sorted the same day! The clear fact CCP customer service has always sucked badly, its clear nullsec alliances get preference over everyone.. I know i have proof.. I pay for a game with my money, simple fact, so i expect the service i pay for... dont like my opinion tough sh*t... I dont know who you are and never will, you're just tiny pixels on my screen..
YOU GAVE HIM ACCESS TO DISBAND YOUR ALLIANCE
HE DISBANDED YOUR ALLIANCE
This is working as intended. If you do not want people to be able to disband your alliance, THEN DONT GIVE THEM ACCESS TO DISBAND YOUR ALLIANCE.
You might have PAID Ferrari 250 thousand dollars for your car, it doesnt mean you can just GIVE your keys to a stranger and expect Ferrari to replace it when it goes missing. "BUT I PAID GOOD MONEY...." and then you were an idiot with it. its your own fault. |
Terminal Insanity
Convex Enterprises
Unprovoked Aggression
148
|
Posted - 2011.12.10 23:27:00 -
[27] - Quote
Mr R4nd0m wrote:Terminal Insanity wrote:So... you gave access to your alliance to someone, who disbanded it?
I dont even understand why you would petition this. This is working as intended. You gave him permission to disband the alliance, and he did. If you dont like that, perhaps you should be more careful about who you give access to.
If i give corp hanger access to some ******* who steals everything, i dont get to petition about that. lol wtf are you on about.. not only trolling but you havent got a clue... and couldnt be more wrong.... people like you are funny... im not asking to be put at the front of any queue, sorry but 5 days is taking the pi$$, if it was you, you would complain the same ladies.. if this happened to a nullsec alliance it would of been sorted the same day! The clear fact CCP customer service has always sucked badly, its clear nullsec alliances get preference over everyone.. I know i have proof.. I pay for a game with my money, simple fact, so i expect the service i pay for... dont like my opinion tough sh*t... I dont know who you are and never will, you're just tiny pixels on my screen..
The reason 0.0 alliance's disbanding petition may have been responded to sooner is due to all the sov structures, things that require an alliance to even exist. Once the alliance was disbanded , TRILLIONS OF ISK worth of **** is now lost.
Your noobie highsec corp only loses their alliance tag.
Its a bit different.
and still.... YOU GAVE HIM PERMISSION TO DISBAND YOUR ALLIANCE - ITS YOUR OWN FAULT
If CCP's customer service sucks, its primarily due to stupid petitions like yours. I've had experience with CCP's customer service (before i lived in 0.0, as well as after) and i've always felt they have been far better then most other companies. Namely Blizzard.... Blizzard is absolute **** for customer service |
1-Up Mushroom
Imperial Academy
Amarr Empire
264
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Posted - 2011.12.11 00:40:00 -
[28] - Quote
Wait another day
5 Senses In A Person... 4 Seasons In A Year... 3 Colors In A Stoplight... 2 Poles On The Earth... ONLY 1-UP MUSHROOM!!!-á If You Like My Sig, Like Me! |
Andski
GoonWaffe
Goonswarm Federation
1283
|
Posted - 2011.12.11 00:58:00 -
[29] - Quote
CCP sure was quick to answer the petition one guy sent after he was scammed by a corpmate, and they were highly sympathetic towards the 4-year old veteran who fell for the oldest scam in the game, sending my corpmate a warning. |
RubyPorto
Profoundly Disturbed
RED.Legion
107
|
Posted - 2011.12.11 01:13:00 -
[30] - Quote
Terminal Insanity wrote:Mr R4nd0m wrote:Terminal Insanity wrote:So... you gave access to your alliance to someone, who disbanded it?
I dont even understand why you would petition this. This is working as intended. You gave him permission to disband the alliance, and he did. If you dont like that, perhaps you should be more careful about who you give access to.
If i give corp hanger access to some ******* who steals everything, i dont get to petition about that. lol wtf are you on about.. not only trolling but you havent got a clue... and couldnt be more wrong.... people like you are funny... im not asking to be put at the front of any queue, sorry but 5 days is taking the pi$$, if it was you, you would complain the same ladies.. if this happened to a nullsec alliance it would of been sorted the same day! The clear fact CCP customer service has always sucked badly, its clear nullsec alliances get preference over everyone.. I know i have proof.. I pay for a game with my money, simple fact, so i expect the service i pay for... dont like my opinion tough sh*t... I dont know who you are and never will, you're just tiny pixels on my screen.. The reason 0.0 alliance's disbanding petition may have been responded to sooner is due to all the sov structures, things that require an alliance to even exist. Once the alliance was disbanded , TRILLIONS OF ISK worth of **** is now lost. Your noobie highsec corp only loses their alliance tag. Its a bit different. and still.... YOU GAVE HIM PERMISSION TO DISBAND YOUR ALLIANCE - ITS YOUR OWN FAULT If CCP's customer service sucks, its primarily due to stupid petitions like yours. I've had experience with CCP's customer service (before i lived in 0.0, as well as after) and i've always felt they have been far better then most other companies. Namely Blizzard.... Blizzard is absolute **** for customer service
I'm giving OP the benefit of the doubt and assuming it's the autopay uncheck bug. In which case, the appropriate response is to re-establish your alliance ASAP, and get CCP to reimburse you later... Like LAWN did. Big 0.0 Alliance, AFAIK all their SOV is starting over at level 1, but they're dealing with the fallout for CCP's **** quietly and gracefully.
BTW: CCP's line so far is that autopay is not to be relied upon and is a convenience only. |
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