| Pages: 1 2 3 :: [one page] |
| Author |
Thread Statistics | Show CCP posts - 23 post(s) |
|
CCP Logibro
C C P
C C P Alliance
1308
   |
Posted - 2015.11.02 14:20:22 -
[1] - Quote
Today we have deployed the Mac version of the beta launcher. If you haven't heard about the new EVE Launcher before, check out this dev blog.
You can install the Mac version from here: https://binaries.eveonline.com/EveLauncher-976381.dmg
The latest Windows version is found here: https://binaries.eveonline.com/EveLauncher-976381.exe
On Windows, the update has the following changes, fixes and additions:
- Title bar is now transparent
- E menu has moved to the right side, with an arrow icon to indicate that it drops down a menu
- Launcher now gets a unique icon the task bar. Note that existing shortcuts are not automatically updated.
Known issues:
- Launcher does not work with AMD Crossfire setup.
- Norton Security may interfere with installation or updating of the launcher
- Mac GÇô Quit button on individual account lines does not work GÇô simply close the client itself
We are aware of the following frequently requested items:
- GUI - Checkbox for selecting accounts is not visually clear enough
- GUI - Display portrait of characters near the account
- GUI - Launch & Unlink account icons are too close together. Add confirmation dialogue to unlink.
- GUI - Play/Quit process button should be more visible in relation to other icons
- GUI - Server selection should maintain order TQ > Sisi > Duality regardless of what server is picked
- GUI - Would be great to have the latest news back
- Launcher - Prevent multiple instances of the launcher
- Launcher - Should be able to minimize to system tray
- Launcher - Start client with a specific character selected
- Launcher / GUI - option to have the launcher minimize when launching clients
- Launcher / GUI - option to have the launcher force the client to run DX9
- Security - Yubico Two-Factor support
- Settings - Ability to migrate / import / export / clone client settings
- Settings - Store client settings in server / cloud
- Settings - Option to enable the launcher asking whether to download new builds (for 4g/bandwidth restriction)
FAQ
- Can we focus on a running account from the Launcher GUI? - Yes, double click the running account, either in the account list or from processes view.
- Can we use Steam with the new launcher? - There is currently no Steam integration with the new launcher, but you may join the beta by setting an account name for account created through Steam
- I had multiple accounts logged in, changed servers and then switched back to Tranquility. Only one account remained logged in. How can I fix this? - This happens if "Remember This Account" is not enabled. With this option not enabled, only the account last logged in will remain.
- The information pop-ups overlay advertisements. - As-is this falls under intended design, as we deem messaging to users important.
- Switching between servers does not maintain a list of accounts I've already logged into. - This is intended as each server has its own SSO and authentication. The tokens or other credentials supplied for Tranquility may therefore not be valid for other servers.
CCP Logibro // EVE Universe Community Team // Distributor of Nanites // Patron Saint of Logistics
@CCP_Logibro
|
|
Tora Bushido
EVE Corporation 987654321-POP
The Marmite Collective
2875
|
Posted - 2015.11.02 14:31:21 -
[2] - Quote
Great job on the Eve Launcher ! 
DELETE THE WEAK, ADAPT OR DIE !
|
Stalex BigNoise
Sniggerdly
Pandemic Legion
4
|
Posted - 2015.11.02 15:22:05 -
[3] - Quote
So how I can fix this amazing launcher?
Screenshot |
|
CCP Snorlax
C C P
C C P Alliance
776
|
Posted - 2015.11.02 15:25:53 -
[4] - Quote
Yeah, sorry about that, this issue will be fixed soon. For now, just resize the window until the Accept button comes into view.
CCP Snorlax - Software Architect - Team RnB
|
|
Noene Drops
Signal Cartel
EvE-Scout Enclave
0
|
Posted - 2015.11.02 15:40:25 -
[5] - Quote
I've downloaded it and on the first launch it prompted me with importing my old settings. I agreed, but then the client was launched with the default settings.
To get my old settings working I had to get to ~/Library/...../c_program_files_ccp_eve_tranquility and copy files from there to c_tq_87.237.38.200 folder preserving settings folders naming convetion (settins_*) and then it worked ok.
The settings files that were "imported" and were in folder c_tq_87.237.38.200 had creation date as of approximately import time and their list didn't match my original settings files. Thus "Import old settings" function doesn't work after all 
|
Erasmus Grant
High Flyers
Northern Coalition.
27
|
Posted - 2015.11.02 15:49:22 -
[6] - Quote
http://puu.sh/l6M7W/f4257921e9.png
I get this on my macbook pro and my windows pc.
Also resizing the the launcher to full screen and/or back causes the launcher to freeze. |
Mary Lich
ATAC OTMOPO3OK B KOCMOCE.
FEDERATION OF INDEPENDENT STELLAR SYSTEMS
0
|
Posted - 2015.11.02 15:58:01 -
[7] - Quote
I have an update / installing infinitie loop for any version. Requires me to reinstall whole client every time.
updater.log |
Amanda Orion
Open University of Celestial Hardship
Art of War Alliance
50
|
Posted - 2015.11.02 16:03:06 -
[8] - Quote
Erasmus Grant wrote:http://puu.sh/l6M7W/f4257921e9.png
I get this on my macbook pro and my windows pc.
Same.
iMac 27" mid 2011 / 10.11.1 / 16gb ram.
The mac of course has no repair.exe ^^
|
|
CCP Snorlax
C C P
C C P Alliance
776
|
Posted - 2015.11.02 16:04:56 -
[9] - Quote
Mary Lich wrote:I have an update / installing infinitie loop for any version. Requires me to reinstall whole client every time. updater.log
The shared cache folder should not be placed under the folder where you install the launcher. I'll need to add safeguards against this - thanks for pointing this out.
Try reinstalling the launcher under C:/Games/EVE/Launcher, leaving the shared cache at C:/Games/EVE/sharedcache.
CCP Snorlax - Software Architect - Team RnB
|
|
Mary Lich
ATAC OTMOPO3OK B KOCMOCE.
FEDERATION OF INDEPENDENT STELLAR SYSTEMS
0
|
Posted - 2015.11.02 16:13:43 -
[10] - Quote
CCP Snorlax wrote:Mary Lich wrote:I have an update / installing infinitie loop for any version. Requires me to reinstall whole client every time. updater.log The shared cache folder should not be placed under the folder where you install the launcher. I'll need to add safeguards against this - thanks for pointing this out. Try reinstalling the launcher under C:/Games/EVE/Launcher, leaving the shared cache at C:/Games/EVE/sharedcache.
Plased folders as you said. Shall see if next launcher update will work.
P.S.: Have to download all that resources again 
P.P.S.: Great job with this launcher, waiting for cloud settings storage  |
|
CCP Snorlax
C C P
C C P Alliance
777
|
Posted - 2015.11.02 16:15:14 -
[11] - Quote
Amanda Orion wrote:Erasmus Grant wrote:http://puu.sh/l6M7W/f4257921e9.png
I get this on my macbook pro and my windows pc.
Same. iMac 27" mid 2011 / 10.11.1 / 16gb ram. The mac of course has no repair.exe ^^
Please file a bug report, attaching logs from the launcher. You should find them at ~/Library/Application Support/CCP/EVE/Launcher.
Mention my name in the description so it gets routed to me right away.
CCP Snorlax - Software Architect - Team RnB
|
|
Mary Lich
ATAC OTMOPO3OK B KOCMOCE.
FEDERATION OF INDEPENDENT STELLAR SYSTEMS
0
|
Posted - 2015.11.02 16:55:36 -
[12] - Quote
Can't launch a game!
Error: code.cpp, refilesindex.txt not found - reinstalling clinet not helps. |
|
CCP Snorlax
C C P
C C P Alliance
777
|
Posted - 2015.11.02 17:00:55 -
[13] - Quote
Mary Lich wrote:Can't launch a game!
Error: code.cpp, refilesindex.txt not found - reinstalling clinet not helps.
Please file a bug report, attaching logs from the launcher. You should find them at ~/Library/Application Support/CCP/EVE/Launcher.
Mention my name in the description so it gets routed to me right away.
CCP Snorlax - Software Architect - Team RnB
|
|
Amanda Orion
Open University of Celestial Hardship
Art of War Alliance
50
|
Posted - 2015.11.02 17:04:31 -
[14] - Quote
CCP Snorlax wrote:Amanda Orion wrote:Erasmus Grant wrote:http://puu.sh/l6M7W/f4257921e9.png
I get this on my macbook pro and my windows pc.
Same. iMac 27" mid 2011 / 10.11.1 / 16gb ram. The mac of course has no repair.exe ^^ Please file a bug report, attaching logs from the launcher. You should find them at ~/Library/Application Support/CCP/EVE/Launcher. Mention my name in the description so it gets routed to me right away.
Submitted EBR-52767 - hope it helps.
|
|
CCP Snorlax
C C P
C C P Alliance
777
|
Posted - 2015.11.02 17:14:29 -
[15] - Quote
Amanda Orion wrote:CCP Snorlax wrote:Amanda Orion wrote:Erasmus Grant wrote:http://puu.sh/l6M7W/f4257921e9.png
I get this on my macbook pro and my windows pc.
Same. iMac 27" mid 2011 / 10.11.1 / 16gb ram. The mac of course has no repair.exe ^^ Please file a bug report, attaching logs from the launcher. You should find them at ~/Library/Application Support/CCP/EVE/Launcher. Mention my name in the description so it gets routed to me right away. Submitted EBR-52767 - hope it helps.
Thanks, this is very helpful indeed.
You are getting corrupt files for some reason - this isn't properly handled and mostly not displayed to you, the player, as of yet. Try refreshing (under the view menu, that should retry downloading the file(s) that are missing. If that doesn't help, try shutting down the launcher and restarting. If that still doesn't help, bear with me and I'll post an update soon.
CCP Snorlax - Software Architect - Team RnB
|
|
Volcane Nephilim
The Magic Roundabout Initiative
20
|
Posted - 2015.11.02 17:25:58 -
[16] - Quote
I do not think we can paste into the password field. My password is complex and I use a password manager, definitely not typing it in. |
l0rd carlos
Brotherhood of Purity
1255
|
Posted - 2015.11.02 17:28:34 -
[17] - Quote
[Windows]
The setting migration did not work. It always starts with default settings.
Youtube Channel about Micro and Small scale PvP with commentary: Fleet Commentary by l0rd carlos
|
Ignatius Glick
Trauma Ward
The Mutiny
8
|
Posted - 2015.11.02 17:41:27 -
[18] - Quote
CCP Snorlax wrote:Amanda Orion wrote:CCP Snorlax wrote:Amanda Orion wrote:Erasmus Grant wrote:http://puu.sh/l6M7W/f4257921e9.png
I get this on my macbook pro and my windows pc.
Same. iMac 27" mid 2011 / 10.11.1 / 16gb ram. The mac of course has no repair.exe ^^ Please file a bug report, attaching logs from the launcher. You should find them at ~/Library/Application Support/CCP/EVE/Launcher. Mention my name in the description so it gets routed to me right away. Submitted EBR-52767 - hope it helps. Thanks, this is very helpful indeed. You are getting corrupt files for some reason - this isn't properly handled and mostly not displayed to you, the player, as of yet. Try refreshing (under the view menu, that should retry downloading the file(s) that are missing. If that doesn't help, try shutting down the launcher and restarting. If that still doesn't help, bear with me and I'll post an update soon.
Same exact issue here.. tried all suggestions, tried deleting my client and nothing works :( can't login. |
|
CCP Snorlax
C C P
C C P Alliance
777
|
Posted - 2015.11.02 17:48:05 -
[19] - Quote
Ignatius Glick wrote:
...
Same exact issue here.. tried all suggestions, tried deleting my client and nothing works :( can't login.
Can you download this file: https://binaries.eveonline.com/1d/1d34143a37d4b739_0c8c84e27d2626139e5ea6dcc694b14f ?
It should come out as 10MB file (10,371,702 bytes), and you should be able to open it in a text editor (that can handle large files). I'm seeing several logs where this file seems to fail, and it is crucial to starting up the client.
CCP Snorlax - Software Architect - Team RnB
|
|
|
CCP Snorlax
C C P
C C P Alliance
777
|
Posted - 2015.11.02 18:01:36 -
[20] - Quote
Anyone who's having trouble starting a regular TQ client with the new Mac launcher, could you try starting up a Singularity client and report back if that works?
CCP Snorlax - Software Architect - Team RnB
|
|
Bienator II
madmen of the skies
3435
|
Posted - 2015.11.02 18:02:16 -
[21] - Quote
the rendering order needs some tweaks. If you open the settings the MOTD is rendered above the settings panel
http://i.imgur.com/5quWCL3.png
how to fix eve: 1) remove ECM 2) rename dampeners to ECM 3) add new anti-drone ewar for caldari 4) give offgrid boosters ongrid combat value
|
Raphendyr Nardieu
Unpublished Chapter
Chapters.
59
|
Posted - 2015.11.02 18:05:01 -
[22] - Quote
Quote:On Windows, the update has the following changes, fixes and additions:
- Title bar is now transparent
This confuses me. It's hard to know whe I can drag the window to some other place. Could you revert this, or change that I can move the window by dragging it part of the background (no activable element/button where I drag). Kind of thinking that top border would be 100% of the height.
ps. Personally I don't like windows that don't use system borders (or theme), but that might be because I prefer KDE for my main desktop. On windows I think this is too common to have your own borders, so there it probable needs to be done in this way. |
|
CCP Snorlax
C C P
C C P Alliance
777
|
Posted - 2015.11.02 18:14:10 -
[23] - Quote
Raphendyr Nardieu wrote:Quote:On Windows, the update has the following changes, fixes and additions:
- Title bar is now transparent
This confuses me. It's hard to know whe I can drag the window to some other place. Could you revert this, or change that I can move the window by dragging it part of the background (no activable element/button where I drag). Kind of thinking that top border would be 100% of the height. ps. Personally I don't like windows that don't use system borders (or theme), but that might be because I prefer KDE for my main desktop. On windows I think this is too common to have your own borders, so there it probable needs to be done in this way.
The underlying graphics will change in the near future, indicating a draggable title bar.
CCP Snorlax - Software Architect - Team RnB
|
|
Ignatius Glick
Trauma Ward
The Mutiny
8
|
Posted - 2015.11.02 18:16:12 -
[24] - Quote
CCP Snorlax wrote:Ignatius Glick wrote:
...
Same exact issue here.. tried all suggestions, tried deleting my client and nothing works :( can't login.
Can you download this file: https://binaries.eveonline.com/1d/1d34143a37d4b739_0c8c84e27d2626139e5ea6dcc694b14f ? It should come out as 10MB file (10,371,702 bytes), and you should be able to open it in a text editor (that can handle large files). I'm seeing several logs where this file seems to fail, and it is crucial to starting up the client.
that link says it's 0 bytes.. |
|
CCP Snorlax
C C P
C C P Alliance
777
|
Posted - 2015.11.02 18:25:08 -
[25] - Quote
Ignatius Glick wrote:CCP Snorlax wrote:Ignatius Glick wrote:
...
Same exact issue here.. tried all suggestions, tried deleting my client and nothing works :( can't login.
Can you download this file: https://binaries.eveonline.com/1d/1d34143a37d4b739_0c8c84e27d2626139e5ea6dcc694b14f ? It should come out as 10MB file (10,371,702 bytes), and you should be able to open it in a text editor (that can handle large files). I'm seeing several logs where this file seems to fail, and it is crucial to starting up the client. that link says it's 0 bytes..
I'm starting to think this is an issue with the CDN. I'm invalidating this file (and one other) so it will be cached on all nodes from the original source. Try again in 30min or so. If that still doesn't work I'll need to dig into this with our provider.
CCP Snorlax - Software Architect - Team RnB
|
|
Ignatius Glick
Trauma Ward
The Mutiny
8
|
Posted - 2015.11.02 18:29:36 -
[26] - Quote
CCP Snorlax wrote:Ignatius Glick wrote:CCP Snorlax wrote:Ignatius Glick wrote:
...
Same exact issue here.. tried all suggestions, tried deleting my client and nothing works :( can't login.
Can you download this file: https://binaries.eveonline.com/1d/1d34143a37d4b739_0c8c84e27d2626139e5ea6dcc694b14f ? It should come out as 10MB file (10,371,702 bytes), and you should be able to open it in a text editor (that can handle large files). I'm seeing several logs where this file seems to fail, and it is crucial to starting up the client. that link says it's 0 bytes.. I'm starting to think this is an issue with the CDN. I'm invalidating this file (and one other) so it will be cached on all nodes from the original source. Try again in 30min or so. If that still doesn't work I'll need to dig into this with our provider.
when restarting the launcher i noticed it is trying to download 0/2 files and then goes right to ready and doesn't appear to download anything.. hopefully you're right! |
Ignatius Glick
Trauma Ward
The Mutiny
8
|
Posted - 2015.11.02 19:44:59 -
[27] - Quote
still unable to get those two files, and the file above is still 0 bytes. :( |
|
CCP Snorlax
C C P
C C P Alliance
777
|
Posted - 2015.11.02 19:47:13 -
[28] - Quote
Ignatius Glick wrote:still unable to get those two files, and the file above is still 0 bytes. :(
Alright, I'll do some more investigations tomorrow. Thanks for helping, everybody, and thank you for your patience while we sort out these issues.
CCP Snorlax - Software Architect - Team RnB
|
|
Ignatius Glick
Trauma Ward
The Mutiny
8
|
Posted - 2015.11.02 19:51:35 -
[29] - Quote
if i switch to singularity it starts downloading files.. |
Vincent Athena
V.I.C.E.
3684
|
Posted - 2015.11.02 20:41:03 -
[30] - Quote
I tried the launcher and got an error message:
"File not found: C:\tq\code.ccp
File not found: C:\tq\resfileindex.txt"
So I checked the log:
2015.11.02 12:29:34.925warningCouldn't copy file: "/Users/...../Library/Application Support/EVE Online/p_drive/Local Settings/Application Data/CCP/EVE/SharedCache/cider-EveOnlinePremium-iso-010474-nodata-skel/EVE Online.app/Contents/Resources/transgaming/c_drive/tq/code.ccp"
2015.11.02 12:29:35.007warningCouldn't copy file: "/Users/..../Library/Application Support/EVE Online/p_drive/Local Settings/Application Data/CCP/EVE/SharedCache/cider-EveOnlinePremium-iso-010474-nodata-skel/EVE Online.app/Contents/Resources/transgaming/c_drive/tq/resfileindex.txt"
What now?
Know a Frozen fan? Check this out
Frozen fanfiction
|
|
CCP Snorlax
C C P
C C P Alliance
777
|
Posted - 2015.11.02 20:53:37 -
[31] - Quote
Vincent Athena wrote:I tried the launcher and got an error message:
"File not found: C:\tq\code.ccp
File not found: C:\tq\resfileindex.txt"
So I checked the log:
2015.11.02 12:29:34.925warningCouldn't copy file: "/Users/...../Library/Application Support/EVE Online/p_drive/Local Settings/Application Data/CCP/EVE/SharedCache/cider-EveOnlinePremium-iso-010474-nodata-skel/EVE Online.app/Contents/Resources/transgaming/c_drive/tq/code.ccp"
2015.11.02 12:29:35.007warningCouldn't copy file: "/Users/..../Library/Application Support/EVE Online/p_drive/Local Settings/Application Data/CCP/EVE/SharedCache/cider-EveOnlinePremium-iso-010474-nodata-skel/EVE Online.app/Contents/Resources/transgaming/c_drive/tq/resfileindex.txt"
What now?
Edit: I checked: a file named "code.ccp" appears in
/EVE Online.app/Contents/Resources/transgaming/c_drive/duality
/EVE Online.app/Contents/Resources/transgaming/c_drive/sisi
but not in
/EVE Online.app/Contents/Resources/transgaming/c_drive/tq
This may have something to do with my almost exclusive use of clones. I don't log into tq, except with a clone. I'll keep doing stuff, and see.
There is something going on on the backend - I-¦ll have to investigate this tomorrow. These files appear to be missing (or be corrupt) on some nodes on the CDN network, so it depends on where you are located whether you get those files or not. Nothing I can do at the moment, I-¦m afraid.
CCP Snorlax - Software Architect - Team RnB
|
|
Vincent Athena
V.I.C.E.
3684
|
Posted - 2015.11.02 21:10:12 -
[32] - Quote
CCP Snorlax wrote:
There is something going on on the backend - I-¦ll have to investigate this tomorrow. These files appear to be missing (or be corrupt) on some nodes on the CDN network, so it depends on where you are located whether you get those files or not. Nothing I can do at the moment, I-¦m afraid.
I live in Southern California, if that is any help.
Know a Frozen fan? Check this out
Frozen fanfiction
|
Amanda Orion
Open University of Celestial Hardship
Art of War Alliance
51
|
Posted - 2015.11.02 21:34:08 -
[33] - Quote
CCP Snorlax wrote:Anyone who's having trouble starting a regular TQ client with the new Mac launcher, could you try starting up a Singularity client and report back if that works?
Refresh did not help.
Mine still fails on TQ, but I just successfully logged into Singularity. |
narthollis
SUNDERING
Goonswarm Federation
0
|
Posted - 2015.11.02 22:37:26 -
[34] - Quote
Would it be possible to display the currently selected settings profile on the account row again?
I have a number of different settings profiles (Windows, Main Screen, Secondary, Tertiary and a few others) and I it is currently rather annoying to see if I have the correct settings profile selected. |
Erasmus Grant
High Flyers
Northern Coalition.
27
|
Posted - 2015.11.02 23:12:18 -
[35] - Quote
No problem getting on the test server, but no luck of getting on to TQ. |
Bluemelon
Genos Occidere
HYDRA RELOADED
101
|
Posted - 2015.11.03 01:00:55 -
[36] - Quote
"File not found: C:\tq\code.ccp
File not found: C:\tq\resfileindex.txt"
getting this error for any and all clients
For all your 3rd party needs join my ingame channel Blue's 3rd Party!
https://forums.eveonline.com/default.aspx?g=posts&t=365230&find=unread
|
MedweSajtli
FREE GATES
FREE GATES COALITION
2
|
Posted - 2015.11.03 05:50:50 -
[37] - Quote
Bluemelon wrote:
"File not found: C:\tq\code.ccp
File not found: C:\tq\resfileindex.txt"
getting this error for any and all clients
If you have any working client, copy the files and this solve a problem. |
Malice Redeemer
Redeemer Group
179
|
Posted - 2015.11.03 05:56:12 -
[38] - Quote
You can just copy those two missing files from your other old client folder, or any folder where you ran the repair .exe. Me and a friend got it working that way at least. |
Pete Toxcal
White Zulu
Scorpion Federation
5
|
Posted - 2015.11.03 10:28:24 -
[39] - Quote
"File not found: C:\tq\code.ccp
File not found: C:\tq\resfileindex.txt"
Pls use repair.exe.
I've deleted all former files from the old and new EVE client and installed the new client, but the problem persists.
When I switch to Singularity, the login process workd and after a about 20 ... 30 secs the station appears on the screen and I can fly like before.
Switching back to Tranquility shows the same problem as above.
Using it on MacBook pro. |
|
CCP Snorlax
C C P
C C P Alliance
777
|
Posted - 2015.11.03 10:41:29 -
[40] - Quote
I found the missing files - hit refresh from the view menu to get those pesky files that were preventing the TQ client from starting up.
I will add safeguards to prevent this issue from happening again, sorry for the inconvenience.
CCP Snorlax - Software Architect - Team RnB
|
|
Pete Toxcal
White Zulu
Scorpion Federation
5
|
Posted - 2015.11.03 10:50:08 -
[41] - Quote
Hi CCP Snorlax ,
doing Refresh from the View menu didnt work, but after restarting the launcher it downloads 2 files - approx 20 MByte - and now it works on my MacBook pro.
Can we help testing any other parts of this client? |
Ignatius Glick
Trauma Ward
The Mutiny
8
|
Posted - 2015.11.03 10:53:16 -
[42] - Quote
same here, after reloading, its working for myself as well! Will we be able to use the multi-launch on mac? Does this launcher take into account the issue that required us to clone our eve instances? So if i close one its not going to freeze the other? |
Ignatius Glick
Trauma Ward
The Mutiny
8
|
Posted - 2015.11.03 11:30:08 -
[43] - Quote
I didn't see this in known issues, but Tranquility is showing as online with 12k+ players in the mac launcher and offline in the old launcher(which it is I can't connect.) |
Amanda Orion
Open University of Celestial Hardship
Art of War Alliance
51
|
Posted - 2015.11.03 11:46:24 -
[44] - Quote
11:45 UK time.
Old launcher shows TQ (unknown)
Beta launcher shows it online with over 12000 players connected.
Neither can actually connect - so it looks like the beta is mistaken... |
Ignatius Glick
Trauma Ward
The Mutiny
8
|
Posted - 2015.11.03 11:47:03 -
[45] - Quote
Amanda Orion wrote:11:45 UK time.
Old launcher shows TQ (unknown)
Beta launcher shows it online with over 12000 players connected.
Neither can actually connect - so it looks like the beta is mistaken...
yep |
roadwarrior104
LEE KAY ship yards inc.
0
|
Posted - 2015.11.03 12:24:58 -
[46] - Quote
now at least my launcher says the server is offline it just said unknown before
windows server |
Vincent Athena
V.I.C.E.
3686
|
Posted - 2015.11.03 14:42:45 -
[47] - Quote
CCP Snorlax wrote:I found the missing files - hit refresh from the view menu to get those pesky files that were preventing the TQ client from starting up.
I will add safeguards to prevent this issue from happening again, sorry for the inconvenience.
I am now able to get on TQ. Thanks.
I was messing with settings, trying to figure out how to save them and move them to my three accounts, then I got :
"evelauncher has unexpectedly quit"
Along with a window full of stuff. The first few lines were:
Process: evelauncher [12287]
Path: /Applications/EVE Launcher.app/Contents/MacOS/evelauncher
Identifier: com.ccpgames.evelauncher
Version: 0
Code Type: X86-64 (Native)
Parent Process: launchd [353]
Responsible: evelauncher [12287]
User ID: 1052955707
Date/Time: 2015-11-03 06:34:12.760 -0800
OS Version: Mac OS X 10.9.5 (13F1112)
Report Version: 11
Anonymous UUID: 4277EFE1-014D-A17C-C776-D93E9C2ADD01
Sleep/Wake UUID: D840065D-B5EA-431B-AA07-6BA2F00EE522
Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
I saved the rest, if you want it. Where do I send it?
Know a Frozen fan? Check this out
Frozen fanfiction
|
|
CCP Snorlax
C C P
C C P Alliance
778
|
Posted - 2015.11.03 14:48:18 -
[48] - Quote
Vincent Athena wrote:CCP Snorlax wrote:I found the missing files - hit refresh from the view menu to get those pesky files that were preventing the TQ client from starting up.
I will add safeguards to prevent this issue from happening again, sorry for the inconvenience. I am now able to get on TQ. Thanks. I was messing with settings, trying to figure out how to save them and move them to my three accounts, then I got : "evelauncher has unexpectedly quit" Along with a window full of stuff. The first few lines were: Process: evelauncher [12287] Path: /Applications/EVE Launcher.app/Contents/MacOS/evelauncher Identifier: com.ccpgames.evelauncher Version: 0 Code Type: X86-64 (Native) Parent Process: launchd [353] Responsible: evelauncher [12287] User ID: 1052955707 Date/Time: 2015-11-03 06:34:12.760 -0800 OS Version: Mac OS X 10.9.5 (13F1112) Report Version: 11 Anonymous UUID: 4277EFE1-014D-A17C-C776-D93E9C2ADD01 Sleep/Wake UUID: D840065D-B5EA-431B-AA07-6BA2F00EE522 Crashed Thread: 0 CrBrowserMain Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020 I saved the rest, if you want it. Where do I send it?
File a bug report (http://community.eveonline.com/support/bug-reports/) and attach the extra info.
I appreciate your effort.
CCP Snorlax - Software Architect - Team RnB
|
|
Vincent Athena
V.I.C.E.
3687
|
Posted - 2015.11.03 15:38:16 -
[49] - Quote
CCP Snorlax wrote:Vincent Athena wrote:........... File a bug report (http://community.eveonline.com/support/bug-reports/) and attach the extra info. I appreciate your effort.
Bug report EBR-52960.
Know a Frozen fan? Check this out
Frozen fanfiction
|
Jackson Thrane
Storm Tribe
Cabal Empire
0
|
Posted - 2015.11.03 17:33:11 -
[50] - Quote
Downloaded, uninstalled, and downloaded again....
Keep getting this error: "Your EVE client installation may have modified, damaged or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.
File not found: C:\sisi\bin\_yaml.pyd"
Not a computer guy so I have literally zero idea what its getting at.
|
|
CCP Snorlax
C C P
C C P Alliance
779
|
Posted - 2015.11.03 17:42:23 -
[51] - Quote
Jackson Thrane wrote:Downloaded, uninstalled, and downloaded again....
Keep getting this error: "Your EVE client installation may have modified, damaged or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.
File not found: C:\sisi\bin\_yaml.pyd"
Not a computer guy so I have literally zero idea what its getting at.
This should have been fixed this afternoon - did you just try it? If not, try restarting the launcher and see if that works. If not, please file a bug report (http://community.eveonline.com/support/bug-reports/) to my attention and attach the launcher logs. You should find them under ~/Library/Application Support/CCP/EVE/Launcher.
CCP Snorlax - Software Architect - Team RnB
|
|
Jackson Thrane
Storm Tribe
Cabal Empire
0
|
Posted - 2015.11.03 17:44:15 -
[52] - Quote
CCP Snorlax wrote:Jackson Thrane wrote:Downloaded, uninstalled, and downloaded again....
Keep getting this error: "Your EVE client installation may have modified, damaged or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.
File not found: C:\sisi\bin\_yaml.pyd"
Not a computer guy so I have literally zero idea what its getting at.
This should have been fixed this afternoon - did you just try it? If not, try restarting the launcher and see if that works. If not, please file a bug report (http://community.eveonline.com/support/bug-reports/) to my attention and attach the launcher logs. You should find them under ~/Library/Application Support/CCP/EVE/Launcher.
That was no more then 5 minutes ago, sending in bug report soon |
Jackson Thrane
Storm Tribe
Cabal Empire
0
|
Posted - 2015.11.03 17:49:10 -
[53] - Quote
CCP Snorlax wrote:Jackson Thrane wrote:Downloaded, uninstalled, and downloaded again....
Keep getting this error: "Your EVE client installation may have modified, damaged or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.
File not found: C:\sisi\bin\_yaml.pyd"
Not a computer guy so I have literally zero idea what its getting at.
This should have been fixed this afternoon - did you just try it? If not, try restarting the launcher and see if that works. If not, please file a bug report (http://community.eveonline.com/support/bug-reports/) to my attention and attach the launcher logs. You should find them under ~/Library/Application Support/CCP/EVE/Launcher.
Also is that found in the Steam Client? If so thats not what I use. |
|
CCP Snorlax
C C P
C C P Alliance
779
|
Posted - 2015.11.03 17:52:55 -
[54] - Quote
Jackson Thrane wrote:CCP Snorlax wrote:Jackson Thrane wrote:Downloaded, uninstalled, and downloaded again....
Keep getting this error: "Your EVE client installation may have modified, damaged or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.
File not found: C:\sisi\bin\_yaml.pyd"
Not a computer guy so I have literally zero idea what its getting at.
This should have been fixed this afternoon - did you just try it? If not, try restarting the launcher and see if that works. If not, please file a bug report (http://community.eveonline.com/support/bug-reports/) to my attention and attach the launcher logs. You should find them under ~/Library/Application Support/CCP/EVE/Launcher. Also is that found in the Steam Client? If so thats not what I use.
The beta launcher has no Steam integration yet...
CCP Snorlax - Software Architect - Team RnB
|
|
Raphendyr Nardieu
Unpublished Chapter
Chapters.
59
|
Posted - 2015.11.03 20:51:45 -
[55] - Quote
I had problems to start eve today. Found the reason for it too. So the client was complaining that mapObjects.db doesn't validate. Found out that in the past sharedcache folder permissions were wrong. I fixed those permissions some time ago. Anycase, before I fixed them launcher had written update for that file (withouth write permission) and windows happily had created virtual storage for that file... Very nice for the windows to do that... So I had this file (and few others):
C:\Users\user\AppData\Local\VirtualStore\ProgramData\CCP\EVE\SharedCache\tq\bin\staticdata\mapObjects.db
Eve launcher updated the real file (as it had permissions now), but the client read the wrong one (because of the windows). So I ended up removing all eve stuff from the virtual storage and things are now working as expected.
So, Could it be possible that when client exits with non zero exit code or one that means it failed to validate, then the launcher would automatically analyze the problem. It would check that all files in the tq folder are updated and so on. Also would check for permissions and clear that virtual storage.
ps. Also the launcher was working as Administrator of course (as it didn't read the virtual storage) :) |
|
CCP Snorlax
C C P
C C P Alliance
781
|
Posted - 2015.11.03 21:06:57 -
[56] - Quote
Raphendyr Nardieu wrote:I had problems to start eve today. Found the reason for it too. So the client was complaining that mapObjects.db doesn't validate. Found out that in the past sharedcache folder permissions were wrong. I fixed those permissions some time ago. Anycase, before I fixed them launcher had written update for that file (withouth write permission) and windows happily had created virtual storage for that file... Very nice for the windows to do that... So I had this file (and few others): C:\Users\user\AppData\Local\VirtualStore\ProgramData\CCP\EVE\SharedCache\tq\bin\staticdata\mapObjects.db Eve launcher updated the real file (as it had permissions now), but the client read the wrong one (because of the windows). So I ended up removing all eve stuff from the virtual storage and things are now working as expected. So, Could it be possible that when client exits with non zero exit code or one that means it failed to validate, then the launcher would automatically analyze the problem. It would check that all files in the tq folder are updated and so on. Also would check for permissions and clear that virtual storage. ps. Also the launcher was working as Administrator of course (as it didn't read the virtual storage) :)
THANK YOU! I've been tearing my hair out trying to work out how the files were not being updated for some players, and we've not been able to reproduce this. This is a very specific sequence of events that explains this scenario. If I can detect this scenario in the launcher I can correct it, so you've done everybody a huge favor figuring this out.
CCP Snorlax - Software Architect - Team RnB
|
|
Bora Vyvorant
EVE University
Ivy League
0
|
Posted - 2015.11.03 21:25:29 -
[57] - Quote
I'm seeing the in-game browser not working on a Mac under the new launcher. Content window blank, closing it freezes the client. Still working in my original client install.
EBR-53178 |
Jackson Thrane
Storm Tribe
Cabal Empire
0
|
Posted - 2015.11.03 23:28:04 -
[58] - Quote
CCP Snorlax wrote:Jackson Thrane wrote:CCP Snorlax wrote:Jackson Thrane wrote:Downloaded, uninstalled, and downloaded again....
Keep getting this error: "Your EVE client installation may have modified, damaged or corrupt files. Please run repair.exe located in the EVE game directory or re-install the game client.
File not found: C:\sisi\bin\_yaml.pyd"
Not a computer guy so I have literally zero idea what its getting at.
This should have been fixed this afternoon - did you just try it? If not, try restarting the launcher and see if that works. If not, please file a bug report (http://community.eveonline.com/support/bug-reports/) to my attention and attach the launcher logs. You should find them under ~/Library/Application Support/CCP/EVE/Launcher. Also is that found in the Steam Client? If so thats not what I use. The beta launcher has no Steam integration yet...
Here is my bug report ID:EBR-53039 |
Vincent Athena
V.I.C.E.
3689
|
Posted - 2015.11.04 17:45:38 -
[59] - Quote
Now that I have actually gotten to use the new launcher, I have one suggestion.
There seem to be two ways to have my accounts on the launcher.
1) I enter the account name and password for the first account. Then I click Add Account, and enter in the second one. Then repeat the process again for the third.
2) I use "Remember account" and I immediately get a nice list of all my accounts. But, they are all logged in. This creates a security issue.
I would like a third option that is in between these two. I would like that nice list of all my accounts to show up as soon as I start the launcher, but have none of them logged in until I enter their passwords.
Know a Frozen fan? Check this out
Frozen fanfiction
|
Planeten Schreck
Bittersweet Corp
6
|
Posted - 2015.11.06 09:42:20 -
[60] - Quote
Hi,
i tryed out the new laucher today.
1) for me the import old settings to create a profile didt work. After a manual copy of the files it seems to work.
2) i have linked 3 accounts with the new laucher, after an ip address change of my isp i go 3 red boxes with an error message overlapping the complete left part of the laucher windows. I had to press "logout", close the laucher, reopen and relogin to make the laucher usable again. (relogin got the security question for char name).
|
Volcane Nephilim
The Magic Roundabout Initiative
22
|
Posted - 2015.11.09 11:29:45 -
[61] - Quote
Not sure if this was missed in between all the CDN posts.
But the password field does not let us paste into it, this makes it unusable as I have a long and complex password and simply can't type it in every time. All it will lead to is me setting a simpler password with obvious negative side effects.
Please enable pasting on the form. |
Andross Red Guile
Hedion University
Amarr Empire
0
|
Posted - 2015.11.09 14:49:41 -
[62] - Quote
Launcher did an update this morning, now i get a page cannot be displayed error on the web gui section. The rest is fine. Rested the webgui link in my browers and its fine there.
"he web page at https://launcher.eveonline.com/1.5/ might be temporarily down or it may have moved permanently to a new web address.
Error code: ERR_CONTENT_DECODING_FAILED"
Rolled back to the last download of the launcher I have as a temp fix and working |
Stefan Silviu
Knowledge is Money - Money is Power
15
|
Posted - 2015.11.10 11:08:40 -
[63] - Quote
the launcher still has no ideea wether the server it's online , offline or vip mode ... |
Alex Trevalian
Pandemic Horde Inc.
Pandemic Horde
0
|
Posted - 2015.11.13 18:17:08 -
[64] - Quote
My launcher appears to be stuck today: 10 of 49991 (7.20GB) 0.0%
I'm still able to launch the client, though.
http://imgur.com/zY0zhOz |
Hulk Miner
White Horse Incorporated
37
|
Posted - 2015.11.14 17:50:53 -
[65] - Quote
Downloaded file to desktop and launched the installer but keep getting this error.
No Disk - There is no disk in the drive. Please insert a disk into drive \Device\Harddisk3\DR3
screenshot
Is there a solution so I can play with this new addition?
|
|
CCP Snorlax
C C P
C C P Alliance
789
|
Posted - 2015.11.14 18:05:43 -
[66] - Quote
Alex Trevalian wrote:My launcher appears to be stuck today: 10 of 49991 (7.20GB) 0.0% I'm still able to launch the client, though. http://imgur.com/zY0zhOz
There is a bug in downloading the full resource set - it should be fixed in the dev version, will be deployed next week.
CCP Snorlax - Software Architect - Team RnB
|
|
|
CCP Snorlax
C C P
C C P Alliance
789
|
Posted - 2015.11.14 18:07:56 -
[67] - Quote
Hulk Miner wrote:Downloaded file to desktop and launched the installer but keep getting this error. No Disk - There is no disk in the drive. Please insert a disk into drive \Device\Harddisk3\DR3screenshot Is there a solution so I can play with this new addition?
Where did you download from? If this came from the download link at the start of this thread https://binaries.eveonline.com/EveLauncher-976381.exe - the file seems to be truncated - try downloading again.
CCP Snorlax - Software Architect - Team RnB
|
|
|
CCP Snorlax
C C P
C C P Alliance
789
|
Posted - 2015.11.14 18:23:11 -
[68] - Quote
Volcane Nephilim wrote:Not sure if this was missed in between all the CDN posts.
But the password field does not let us paste into it, this makes it unusable as I have a long and complex password and simply can't type it in every time. All it will lead to is me setting a simpler password with obvious negative side effects.
Please enable pasting on the form.
This is not intentional, we-¦ll look into it.
CCP Snorlax - Software Architect - Team RnB
|
|
|
CCP Snorlax
C C P
C C P Alliance
789
|
Posted - 2015.11.14 18:23:50 -
[69] - Quote
Stefan Silviu wrote:the launcher still has no ideea wether the server it's online , offline or vip mode ...
This will hopefully be fixed soon.
CCP Snorlax - Software Architect - Team RnB
|
|
Vincent Athena
V.I.C.E.
3695
|
Posted - 2015.11.16 21:02:31 -
[70] - Quote
I was seeing if I could get the new PYFA working, the one that's supposed to interact directly with fits in the server. It failed, and offered to open the console. I did, and saw this:
11/16/15 12:54:47.404 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.411 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.419 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.425 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.431 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.436 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.443 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
Over and over.
Its not PYFA related, it happens whenever the Mac Launcher is open. That error message is repeated about 100 times every ten seconds when I have the launcher open.
Know a Frozen fan? Check this out
Frozen fanfiction
|
|
CCP Snorlax
C C P
C C P Alliance
804
|
Posted - 2015.11.16 21:36:18 -
[71] - Quote
Vincent Athena wrote:I was seeing if I could get the new PYFA working, the one that's supposed to interact directly with fits in the server. It failed, and offered to open the console. I did, and saw this:
11/16/15 12:54:47.404 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.411 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.419 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.425 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.431 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.436 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
11/16/15 12:54:47.443 PM evelauncher[42809]: FIXME: IOUnserialize has detected a string that is not valid UTF-8, "n++>n++n++".
Over and over.
Its not PYFA related, it happens whenever the Mac Launcher is open. That error message is repeated about 100 times every ten seconds when I have the launcher open.
This is curious - it doesn't come from any launcher code. I'll see if I can reproduce this on my end.
CCP Snorlax - Software Architect - Team RnB
|
|
Christopher Kishunuba
Rapid Acquisitions and Ventures Enterprises
0
|
Posted - 2015.11.17 20:44:41 -
[72] - Quote
I've been using the Beta since it was made available and so far so good.
The in game browser launches but never loads the page, just a black screen in the browser window. When I try to close the browser, the client freezes and eventually crashes. When I reload the character everything is fine. I can minimize the browser and everything is good and I can continue playing.
|
Fergus Runkle
Truth and Reconciliation Council
68
|
Posted - 2015.11.19 08:54:27 -
[73] - Quote
Bit of a silly question maybe but is the new launcher a Win32 app?
Whenever I try and install it I get a Windows error message (a please report to Microsoft one). Then if I hit the launcher icon I get a message saying this is not a win32 app. |
Fergus Runkle
Truth and Reconciliation Council
68
|
Posted - 2015.11.19 09:14:15 -
[74] - Quote
BTW this
An unexpected error occurred while submitting your bug report. Please try again later.
Try again
message is REALLY annoying especially after the fifth time. |
Annreida Kautsuo
Legion's Knights Of The Round
Intrepid Crossing
2
|
Posted - 2015.11.21 05:04:38 -
[75] - Quote
Mac Version
For some strange reason, the in-game browser does not load any pages when you start it from an instance of EVE started by the BETA launcher.
Additionally, if you then try to close the in-game browser, the game locks-up completely.
This is peculiar, since when starting the game from the old launcher, the in-game browser works properly and you can close it without making the whole game lock-up.
|
Loemp
Tribal Liberation Force
Minmatar Republic
0
|
Posted - 2015.11.23 07:46:28 -
[76] - Quote
Volcane Nephilim wrote:Not sure if this was missed in between all the CDN posts.
But the password field does not let us paste into it, this makes it unusable as I have a long and complex password and simply can't type it in every time. All it will lead to is me setting a simpler password with obvious negative side effects.
Please enable pasting on the form.
I'm on Mac and I'm running into the same issue. From a security perspective this is terrible, you should encourage your users to use randomly generated strong passwords combined with a password manager and the inability to paste passwords does the exact opposite.
I'm also wondering why no dev has responded to this issue while multiple people reported it. Please let me know if you plan on fixing this. |
|
CCP Snorlax
C C P
C C P Alliance
805
|
Posted - 2015.11.23 09:55:55 -
[77] - Quote
Loemp wrote:Volcane Nephilim wrote:Not sure if this was missed in between all the CDN posts.
But the password field does not let us paste into it, this makes it unusable as I have a long and complex password and simply can't type it in every time. All it will lead to is me setting a simpler password with obvious negative side effects.
Please enable pasting on the form. I'm on Mac and I'm running into the same issue. From a security perspective this is terrible, you should encourage your users to use randomly generated strong passwords combined with a password manager and the inability to paste passwords does the exact opposite. I'm also wondering why no dev has responded to this issue while multiple people reported it. Please let me know if you plan on fixing this.
You mean like this: https://forums.eveonline.com/default.aspx?g=posts&m=6167239#post6167239
This turns out to be a known issue in Qt 5.5 - will be fixed in 5.6, which is due in a couple of weeks.
CCP Snorlax - Software Architect - Team RnB
|
|
The-Ron-Coyote
Black Scorpions Inc
Fidelas Constans
7
|
Posted - 2015.11.24 03:29:40 -
[78] - Quote
I am very happy that Mac users now have a launcher.
However fixing the launcher for windows is now a priority. I can't even get into game. |
Loemp
Tribal Liberation Force
Minmatar Republic
0
|
Posted - 2015.11.24 18:27:28 -
[79] - Quote
Not sure how I missed that reply. Glad to hear it's getting fixed. |
Amarisen Gream
Divine Demise
Apocalypse Now.
161
|
Posted - 2015.11.25 14:09:40 -
[80] - Quote
So - Just got home and it updated the launcher to GUI version 1.726
and I have to say that i love it.
"The Lord loosed upon them his fierce anger
All of his fury and rage.
He dispatched against them a band of Avenging Angels"
- The Scriptures, Book II, Apocalypse 10:1
DIDE- is open to new members
|
| |
|
| Pages: 1 2 3 :: [one page] |