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Thread Statistics | Show CCP posts - 21 post(s) |
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CCP Vertex
C C P C C P Alliance
114

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Posted - 2012.01.06 10:04:00 -
[181] - Quote
Hi all, I wanted to give you a small update and ask for your assistance once again.
We have a possible lead and have made some changes that are currently on the Singularity test server. If you are still experiencing the display adapter reset can you connect to Singularity and reply to this thread if the issue is resolved for you or not.
Instructions to connect to Singularity can be found here: http://wiki.eveonline.com/en/wiki/Sisi_Launcher
We are continuing to look into this issue but as we donGÇÖt have a reproduction in house we must rely on feedback from you to ascertain if we're making progress with these changes.
CCP-áVertex -á|-á Art Quality Assurance-á | -áTeam Trilambda
http://wiki.eveonline.com/en/wiki/Bug_reporting
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cap Mal
Defense Advanced Research Program Agency
1
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Posted - 2012.01.06 16:46:00 -
[182] - Quote
Thank you for keeping this bug investigation going! |

Arngen Arbosa
Zephyran INC StructureDamage
0
|
Posted - 2012.01.06 19:20:00 -
[183] - Quote
CCP Vertex wrote:Hi all, I wanted to give you a small update and ask for your assistance once again. We have a possible lead and have made some changes that are currently on the Singularity test server. If you are still experiencing the display adapter reset can you connect to Singularity and reply to this thread if the issue is resolved for you or not. Instructions to connect to Singularity can be found here: http://wiki.eveonline.com/en/wiki/Sisi_LauncherWe are continuing to look into this issue but as we donGÇÖt have a reproduction in house we must rely on feedback from you to ascertain if we're making progress with these changes.
It's definitely improved on Singularity. Undocking doesn't seem to have any issues at all, and jumping only causes a reset sometimes. I'll need to do more to see if there's any pattern there. |

Zarathrusta
The Pioneers
0
|
Posted - 2012.01.09 00:10:00 -
[184] - Quote
Ok after some testing on the test server it seems that the bigger the ship the more likely a black screen will occur. Frigates seem fine destroyers need to be zoomed out while in space. Battleships still have black screen even when zoomed all the way out. It also occurs on a smaller ships when one of the battle ships is rendered in the scene on jump.
Over all the improvements seem a step in the right direction.
My computer is an Acer Aspire i5 intel HD graphics and 6gb memory.
Intel-« HD Graphics (Core i5)
Report Date:1/8/2012 Report Time[hr:mm:ss]:17:6:59 Driver Version:8.15.10.2559 Operating System:Windows 7 Service Pack 1(6.1.7601) Default Language:English (Canada) DirectX* Version:10.1 Physical Memory:5814 MB Minimum Graphics Memory:128 MB Maximum Graphics Memory:1760 MB Graphics Memory in Use:1491 MB Processor:Intel64 Family 6 Model 37 Stepping 5 Processor Speed:2660 MHz Vendor ID:8086 Device ID:0046 Device Revision:02
* Accelerator Information *
Accelerator in Use:Intel(R) HD Graphics Video BIOS:1994.0 Current Graphics Mode:1366 by 768
* Devices Connected to the Graphics Accelerator *
Active Notebook Displays: 1 *Built-in Display*
Monitor Name:Generic PnP Monitor Display Type:Digital Gamma Value:2.2 DDC2 Protocol:Supported
Maximum Image Size: Horizontal:13.78 inches Vertical:07.48 inches
Monitor Supported Modes: 1366 by 768 (60 Hz)
Going to try the older driver if you want i`ll submit a bug report with all the logs from the session |

Arngen Arbosa
Zephyran INC StructureDamage
0
|
Posted - 2012.01.09 00:49:00 -
[185] - Quote
Zarathrusta wrote:Ok after some testing on the test server it seems that the bigger the ship the more likely a black screen will occur. Frigates seem fine destroyers need to be zoomed out while in space. Battleships still have black screen even when zoomed all the way out. It also occurs on a smaller ships when one of the battle ships is rendered in the scene on jump.
Over all the improvements seem a step in the right direction.
Agreed. Undocking is still not an issue, but I was getting blackscreen on jumps today in anything larger than a destroyer. |

Zarathrusta
The Pioneers
0
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Posted - 2012.01.09 01:15:00 -
[186] - Quote
Just rolled back the driver to 8.15.10.2182 seems to have solved the problem on both TQ and SISI even with the raven which would frequently kill the graphics on the client it was on. |

Elsysan
Zebra Corp
0
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Posted - 2012.01.09 20:13:00 -
[187] - Quote
Zarathrusta wrote:Just rolled back the driver to 8.15.10.2182 seems to have solved the problem on both TQ and SISI even with the raven which would frequently kill the graphics on the client it was on.
Worked for me also - glad to see an end to this. Can play eve on my laptop again!
|

cap Mal
Defense Advanced Research Program Agency
1
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Posted - 2012.01.10 04:01:00 -
[188] - Quote
CCP Vertex wrote:Hi all, I wanted to give you a small update and ask for your assistance once again. We have a possible lead and have made some changes that are currently on the Singularity test server. If you are still experiencing the display adapter reset can you connect to Singularity and reply to this thread if the issue is resolved for you or not. Instructions to connect to Singularity can be found here: http://wiki.eveonline.com/en/wiki/Sisi_LauncherWe are continuing to look into this issue but as we donGÇÖt have a reproduction in house we must rely on feedback from you to ascertain if we're making progress with these changes.
I finally had time to instal the test server client and am happy to report that none of the crash issues were occuring. I didnt spent a lot of time doing stuff, but i undocked, jumped a few systems over, docked and undocked without any issues.
I also, have not touched any of my drivers. So, hopefully, whatever fixed it makes it into the next patch.... |

Hinkers Doodles
Drunkex of Depredators Opposing Stagnation
0
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Posted - 2012.01.10 19:37:00 -
[189] - Quote
Just to anyone that is skeptical reading this, I rolled back my drivers linked in a earlier post. Worked fine, only problem, in game perfermance is a little worst.
But if you are tired of the graphics crashes I suggest doing rolling them drivers back.
Im using a core i3 w/ Intel(R) HD Graphics (laptop) |

Jimi Crackcorn
Directed Evolution Corp
73
|
Posted - 2012.01.11 03:51:00 -
[190] - Quote
Hinkers Doodles wrote:Just to anyone that is skeptical reading this, I rolled back my drivers linked in a earlier post. Worked fine, only problem, in game perfermance is a little worst.
But if you are tired of the graphics crashes I suggest doing rolling them drivers back.
Im using a core i3 w/ Intel(R) HD Graphics (laptop)
EDIT:
I've reverted back to the latest drivers. The older drivers impacted other games far more than I would have liked. :( CS:S - Unplayable WoW - Looks more terrible than usual (don't know how thats possible) League of Legends - 13 fps....
So ya, reverting back ASAP.
Can't we just get a fix :(
No, because clearly its Intels/all those other games that have no issues with the drivers, that are the problem. Not CCP and Eve, no siree! |
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CCP Vertex
C C P C C P Alliance
115

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Posted - 2012.01.11 10:55:00 -
[191] - Quote
Hinkers Doodles and Jimi Crackcorn, have you both read my last post about connecting to Singularity to see of our changes have resolved the issue for you. I would suggest you do this as other players are finding their issues resolved or alleviated.
CCP-áVertex -á|-á Art Quality Assurance-á | -áTeam Trilambda
http://wiki.eveonline.com/en/wiki/Bug_reporting
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Hinkers Doodles
Drunkex of Depredators Opposing Stagnation
0
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Posted - 2012.01.11 19:12:00 -
[192] - Quote
Alt+Tab before every crash = sucess |

I'm Down
North Eastern Swat Pandemic Legion
1
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Posted - 2012.01.12 01:44:00 -
[193] - Quote
Jimi Crackcorn wrote:
No, because clearly its Intels/all those other games that have no issues with the drivers, that are the problem. Not CCP and Eve, no siree!
If you had read anything on this problem, you'd know that the latest driver is in fact ******* up a **** ton of games other than just Eve. It is partly an Intel problem, but apparently, there's a way games can solve the issue, Intel is just **** at working with gaming designers after an apparent significant change to their ******* driver. |

I'm Down
North Eastern Swat Pandemic Legion
1
|
Posted - 2012.01.12 01:45:00 -
[194] - Quote
CCP Vertex wrote:Hinkers Doodles and Jimi Crackcorn, have you both read my last post about connecting to Singularity to see of our changes have resolved the issue for you. I would suggest you do this as other players are finding their issues resolved or alleviated.
I will try to update the driver and give sisi a whirl. Any chance you have compared this older driver version to the newer one to possibly see were a difference might occur? |

Jimi Crackcorn
Directed Evolution Corp
74
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Posted - 2012.01.12 03:26:00 -
[195] - Quote
CCP Vertex wrote:Hinkers Doodles and Jimi Crackcorn, have you both read my last post about connecting to Singularity to see of our changes have resolved the issue for you. I would suggest you do this as other players are finding their issues resolved or alleviated.
I'll tune into Singularity when there are more +confirm posts. Until then, it's not worth updating and downgrading drivers over and over so CCP doesn't have to pay for testers. Sorry, but being stuck in sub BS isn't resolved nor alleviated.
I'm glad to see you are actually working on it though, despite all the mixed signals CCP is giving on the problem. I hope you could understand why some could be a little on edge, not being able to get a straight answer from CCP and all.
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Setab Nairromede
Shiva White Noise.
3
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Posted - 2012.01.13 06:51:00 -
[196] - Quote
Is literally gonna cry... |

cap Mal
Defense Advanced Research Program Agency
1
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Posted - 2012.01.15 19:22:00 -
[197] - Quote
cap Mal wrote: I finally had time to instal the test server client and am happy to report that none of the crash issues were occuring. I didnt spent a lot of time doing stuff, but i undocked, jumped a few systems over, docked and undocked without any issues.
I also, have not touched any of my drivers. So, hopefully, whatever fixed it makes it into the next patch....
I had some more time to play around on sisi and I found that the crashes do happen but only if i have something open from the neocom (wallet, char sheet, asset tab etc.) 
As long it's just my overview open my graphics card doesn't derp. Maybe this is because the neocom gave me an error 1st thing when I booted it up and is still unfinished and buggy.... but still... looks like no fix I think.
Anyone else who has been crashing find this to be the case? |

Targ Thiesant
League of Extraordinary Gents Moon Warriors
0
|
Posted - 2012.01.17 18:38:00 -
[198] - Quote
CCP Vertex wrote:Hi all, I wanted to give you a small update and ask for your assistance once again. We have a possible lead and have made some changes that are currently on the Singularity test server. If you are still experiencing the display adapter reset can you connect to Singularity and reply to this thread if the issue is resolved for you or not. Instructions to connect to Singularity can be found here: http://wiki.eveonline.com/en/wiki/Sisi_LauncherWe are continuing to look into this issue but as we donGÇÖt have a reproduction in house we must rely on feedback from you to ascertain if we're making progress with these changes.
Seems to be working for me and this is my config:
Intel-« HD Graphics (Core i7)
Report Date:1/17/2012 Report Time[hr:mm:ss]:19:36:8 Driver Version:8.15.10.2401 Operating System:Windows 7 Service Pack 1 DirectX* Version:10.1 Physical Memory:3891 MB Minimum Graphics Memory:32 MB Maximum Graphics Memory:1696 MB Graphics Memory in Use:786 MB Processor:Intel64 Family 6 Model 37 Stepping 5 (i7) Processor Speed:2660 MHz Vendor ID:8086 Device ID:0046 Device Revision:02
Accelerator in Use:Intel(R) HD Graphics Video BIOS:2117.0 Current Graphics Mode:1280 by 800
Monitor Name:ThinkPad Display 1280x800 Display Type:Digital Gamma Value:2,2 DDC2 Protocol:Supported
Maximum Image Size: Horizontal:10,24 inches Vertical:06,30 inches
Monitor Supported Modes: 1280 by 800 (50 Hz) 1280 by 800 (60 Hz) |

Einde
GoonWaffe Goonswarm Federation
5
|
Posted - 2012.01.24 22:22:00 -
[199] - Quote
It seems the recent patch fixed the issue for me.
Thanks for sticking with it, Vertex. |

Arngen Arbosa
Zephyran INC StructureDamage
0
|
Posted - 2012.01.25 01:05:00 -
[200] - Quote
Einde wrote:It seems the recent patch fixed the issue for me.
Thanks for sticking with it, Vertex.
Likewise. Thanks, Vertex and the rest of the devs that were working on this! |

Targ Thiesant
League of Extraordinary Gents Moon Warriors
0
|
Posted - 2012.01.25 11:49:00 -
[201] - Quote
The recent patch have not fixed my problem entirely.. When i logged into the Tranquility servers, i was actually able to start the EVE client with recieving any crashing notifications.. I was also able to log on to EVE.. even undicking a station didn't come up with any crashing issues.. I then travelled 9 jumps.. first three were without any problems at all.. then it all started again.. Now i am back to a crashing Intel HD graphics issue again every time i undock, jump, log on etc..
Tried the exact same in Singularity.. No problems whats so ever in there.. Everything works as a charm.. |

Einde
GoonWaffe Goonswarm Federation
5
|
Posted - 2012.01.25 22:27:00 -
[202] - Quote
Targ Thiesant wrote:The recent patch have not fixed my problem entirely.. When i logged into the Tranquility servers, i was actually able to start the EVE client with recieving any crashing notifications.. I was also able to log on to EVE.. even undicking a station didn't come up with any crashing issues.. I then travelled 9 jumps.. first three were without any problems at all.. then it all started again..
I take back my previous statement as this too happened to me. It started crashing again. |
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CCP Lemur
184

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Posted - 2012.01.26 15:38:00 -
[203] - Quote
Dir guys and gals, we have not forgotten about this issue. Sadly it is taking as a long time to get our hands on such hardware for inhouse repros but things are moving.
Very sorry for the delay  QA Guy | Special Ops Picture up to your IMGination. |
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cap Mal
Defense Advanced Research Program Agency
1
|
Posted - 2012.01.26 15:42:00 -
[204] - Quote
Einde wrote:Targ Thiesant wrote:The recent patch have not fixed my problem entirely.. When i logged into the Tranquility servers, i was actually able to start the EVE client with recieving any crashing notifications.. I was also able to log on to EVE.. even undicking a station didn't come up with any crashing issues.. I then travelled 9 jumps.. first three were without any problems at all.. then it all started again.. I take back my previous statement as this too happened to me. It started crashing again.
I too continue to have sporadic crashing issues. Just before the patch I found the alt tab trick previously mentioned worked perfectly for me. I had to minimize all chat windows and close all neo-com stuff, and then minimize the client, wait for my toon to jump, undock etc. and everything was fine.
Last night I was flying around in a fleet and forgot to minimize the chat windows etc. Sometimes it crashed and sometimes I didn't. Next time I"ll have to run the log server and submit a bug report I guess. But it's odd how it is crashing/not crashing now. |

TheButcherPete
Titan Inc. Bloodbound.
51
|
Posted - 2012.01.26 16:17:00 -
[205] - Quote
Any special reason why you guys are trying to play EVE Online with integrated graphics? :3 I am Petey :3 Petey is smexy Smexy is Pete |

cap Mal
Defense Advanced Research Program Agency
1
|
Posted - 2012.01.26 16:24:00 -
[206] - Quote
TheButcherPete wrote:Any special reason why you guys are trying to play EVE Online with integrated graphics?
Because we are the proud owners of fail craptops.
Next question?
|

Arngen Arbosa
Zephyran INC StructureDamage
0
|
Posted - 2012.01.26 20:47:00 -
[207] - Quote
TheButcherPete wrote:Any special reason why you guys are trying to play EVE Online with integrated graphics?
Any special reason why we shouldn't? It's a *driver conflict*, not a problem with rendering the actual graphics. And it's clearly not a guaranteed problem, as it didn't exist a year ago when I was playing, and for that matter it didn't exist between Crucible 1.0 and patch 1.02. |

Ishivan Zock
Obsidian Cobalt Holdings
1
|
Posted - 2012.02.03 19:21:00 -
[208] - Quote
Hey all, so I took a break since EVE seemed not to work and they weren't fixing the bug issue. However, I had seen that they had released like 9 patches in that time so I fired up a trial account and tested and tested and tested and I was happy to see they didn't have the issue (at least for me anymore). Anyway, can anyone state if they are still having the Intel graphics dark issue? I VERY HESITANTLY resubbed for Eve online, and I ask the devs to please thoroughly test upcoming patches!!!! I just payed my resub and would really hate if it broke again! That said, I'm happy to see it is fixed, (at least for me, and I haven't seen any recent complaints on this forum thread). |

Mathis Athins
Paragon. Elite Space Guild
1
|
Posted - 2012.02.04 20:52:00 -
[209] - Quote
Ishivan Zock wrote:Hey all, so I took a break since EVE seemed not to work and they weren't fixing the bug issue. However, I had seen that they had released like 9 patches in that time so I fired up a trial account and tested and tested and tested and I was happy to see they didn't have the issue (at least for me anymore). Anyway, can anyone state if they are still having the Intel graphics dark issue? I VERY HESITANTLY resubbed for Eve online, and I ask the devs to please thoroughly test upcoming patches!!!! I just payed my resub and would really hate if it broke again! That said, I'm happy to see it is fixed, (at least for me, and I haven't seen any recent complaints on this forum thread).
I tried the workaround with the old driver, and haven't had any issues since (except that I have to use minimum graphics settings). I'm hesitant about trying to update to the current driver to see if the issue persists, but if you are not having issues I might try latter today. |

Ishivan Zock
Obsidian Cobalt Holdings
1
|
Posted - 2012.02.05 22:22:00 -
[210] - Quote
Welp I did run into the issue, but its random, sporadadic and not every time, so yeah :-( anyway, I'm prolly done with Eve again, just cause it's like meh at this point. We'll see though. |
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