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Thread Statistics | Show CCP posts - 5 post(s) |
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CCP Snorlax
C C P
C C P Alliance
867
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Posted - 2016.01.28 13:10:03 -
[1] - Quote
A fairly minor update:
- Fixing issues with launcher not starting up for some players.
- Removing non-public test servers.
- evelauncher.exe now has version info in the file properties.
- Local storage for test servers is cleared on startup (only once).
The reason for clearing the local storage is explained here: http://community.eveonline.com/news/news-channels/eve-online-news/update-on-login-issues-with-the-test-server-singularity-on-january-26/
We apologize for the inconvenience, but you will have to log in to your accounts on Singularity and Duality again.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax
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CCP Snorlax
C C P
C C P Alliance
870
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Posted - 2016.01.28 21:03:26 -
[2] - Quote
If the launcher isn't starting up, or is just displaying a white window, try setting an environment variable called QT_OPENGL, either to 'software' or 'angle'.
You can set an environment variable by right-clicking on your computer in the Start menu, select Properties, then Advanced System settings, then Environment Variables...
In the dialog that comes up, add a new System variable. Enter 'QT_OPENGL' in the name field, and 'desktop' in the value field (without the quotes).
This update was intended to fix similar issues - unfortunately, it seems there is no one setting that works for everybody.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax
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CCP Snorlax
C C P
C C P Alliance
871
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Posted - 2016.01.29 13:10:24 -
[3] - Quote
Jacob Haverson wrote:My issue is a bit different, after the update my Launcher is just a black square. Its also "Not Responding" so I can't even try to guess where the buttons would be.
Have you tried setting the QT_OPENGL env var (described above)?
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax
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CCP Snorlax
C C P
C C P Alliance
871
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Posted - 2016.01.29 18:55:58 -
[4] - Quote
Jacob Haverson wrote:CCP Snorlax wrote:
Have you tried setting the QT_OPENGL env var (described above)?
Yes I did. No change.
Can you send me the launcher logs from %LOCALAPPDATA\CCP\EVE?
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax
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CCP Maxwell
C C P
C C P Alliance
91
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Posted - 2016.02.01 10:20:26 -
[5] - Quote
Mister Ripley wrote:The Launcher doesn't remove it's tray icon properly when closed on win7 if the "Minimize to tray on close" option is disabled. The icon stays there until i hover the mouse over it, then it disappears.
Thanks. We'll look into this.
CCP Maxwell - QA Engineer - Team RnB
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