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xSapir
Aliastra Gallente Federation
0
|
Posted - 2016.02.10 09:59:24 -
[1] - Quote
running launcher
it pops an error message about failed download. after that , i cant login to any character.
ask me if i want to run network diagnostic:
Starting basic diagnostics
Looking up hosts: binaries.eveonline.com res.eveonline.ccpgames.com client.eveonline.com
Host lookup for client.eveonline.com returned: 87.237.39.208
Host lookup for res.eveonline.ccpgames.com returned: 54.192.46.238 54.192.46.241 54.192.46.212 54.192.46.200 54.192.46.162 54.192.46.138 54.192.46.153 54.192.46.188
Host lookup for binaries.eveonline.com returned: 54.230.94.239 54.230.94.234 54.230.94.223 54.230.94.214 54.230.94.110 54.230.94.93 54.230.94.83 54.230.94.170
Host lookups done Starting ping for binaries.eveonline.com
Pinging d17ueqc3zm9j8o.cloudfront.net [54.230.94.239] with 32 bytes of data: Reply from 54.230.94.239: bytes=32 time=75ms TTL=54 Reply from 54.230.94.239: bytes=32 time=75ms TTL=54 Reply from 54.230.94.239: bytes=32 time=76ms TTL=54 Reply from 54.230.94.239: bytes=32 time=75ms TTL=54
Ping statistics for 54.230.94.239: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 75ms, Maximum = 76ms, Average = 75ms
Starting ping for res.eveonline.ccpgames.com
Pinging dm794883twbxj.cloudfront.net [54.192.46.238] with 32 bytes of data: Reply from 54.192.46.238: bytes=32 time=70ms TTL=56 Reply from 54.192.46.238: bytes=32 time=70ms TTL=56 Reply from 54.192.46.238: bytes=32 time=70ms TTL=56 Reply from 54.192.46.238: bytes=32 time=70ms TTL=56
Ping statistics for 54.192.46.238: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 70ms, Maximum = 70ms, Average = 70ms
Starting ping for client.eveonline.com
Pinging client.eveonline.com [87.237.39.208] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out.
Ping statistics for 87.237.39.208: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Basic diagnostics finished
Starting traceroute diagnostics - this may take several minutes
Starting tracert for binaries.eveonline.com
Tracing route to d17ueqc3zm9j8o.cloudfront.net [54.230.94.239] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1 2 14 ms 14 ms 14 ms bzq-179-37-1.cust.bezeqint.net [212.179.37.1] 3 15 ms 15 ms 14 ms cablep-179-14-86.cablep.bezeqint.net [212.179.14.86] 4 18 ms 15 ms 20 ms bzq-25-77-6.cust.bezeqint.net [212.25.77.6] 5 65 ms 66 ms 65 ms bzq-179-124-253.cust.bezeqint.net [212.179.124.253] 6 65 ms 65 ms 65 ms bzq-161-218.pop.bezeqint.net [212.179.161.218] 7 79 ms 79 ms 79 ms ae8.fra21.ip4.gtt.net [46.33.89.237] 8 75 ms 75 ms 75 ms xe-10-3-2.fra44.ip4.gtt.net [141.136.105.118] 9 77 ms 75 ms 75 ms a100-gw.ip4.gtt.net [77.67.66.98] 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 76 ms 75 ms 75 ms server-54-230-94-239.fra2.r.cloudfront.net [54.230.94.239]
Trace complete.
Starting tracert for res.eveonline.ccpgames.com
Tracing route to dm794883twbxj.cloudfront.net [54.230.94.119] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1 2 15 ms 15 ms 15 ms bzq-179-37-1.cust.bezeqint.net [212.179.37.1] 3 15 ms 15 ms 14 ms cablep-179-14-94.cablep.bezeqint.net [212.179.14.94] 4 17 ms 16 ms 15 ms bzq-25-77-14.cust.bezeqint.net [212.25.77.14] 5 68 ms 67 ms 68 ms bzq-219-189-130.cablep.bezeqint.net [62.219.189.130] 6 77 ms 77 ms 76 ms ae8.fra21.ip4.gtt.net [46.33.89.237] 7 77 ms 77 ms 76 ms xe-5-2-1.fra44.ip4.gtt.net [89.149.181.230] 8 77 ms 77 ms 77 ms a100-row.gw.ip4.gtt.net [77.67.82.50] 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 73 ms 74 ms 73 ms server-54-230-94-119.fra2.r.cloudfront.net [54.230.94.119]
Trace complete.
Starting tracert for client.eveonline.com
Tracing route to client.eveonline.com [87.237.39.208] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1 2 15 ms 15 ms 14 ms bzq-179-37-1.cust.bezeqint.net [212.179.37.1] 3 15 ms 14 ms 15 ms cablep-179-14-94.cablep.bezeqint.net [212.179.14.94] 4 15 ms 15 ms 19 ms bzq-25-77-14.cust.bezeqint.net [212.25.77.14] 5 76 ms 76 ms 76 ms bzq-179-124-85.cust.bezeqint.net [212.179.124.85] 6 72 ms 76 ms 72 ms bzq-219-189-238.cablep.bezeqint.net [62.219.189.238] 7 76 ms 77 ms 77 ms bzq-179-72-242.cust.bezeqint.net [212.179.72.242] 8 * * * Request timed out. 9 * * * Request timed out. 10 * * * Request timed out. 11 * * * Request timed out. 12 * * * Request timed out. 13 * * * Request timed out. 14 * * * Request timed out. 15 * * * Request timed out. 16 * * * Request timed out. 17 * * * Request timed out. 18 * * * Request timed out. 19 * * * Request timed out. 20 * * * Request timed out. 21 * * * Request timed out. 22 * * * Request timed out. 23 * * Operation cancelled
Download test was fine |
Imalia Bloodlines
Imalia Bloodlines Warfare and Trading Corporation
4
|
Posted - 2016.02.10 10:02:26 -
[2] - Quote
Exactly the same problem here. I created a support ticket already... |
Alah Akbar
The Mjolnir Bloc The Bloc
0
|
Posted - 2016.02.10 10:02:31 -
[3] - Quote
Same Issue here |
xSapir
Aliastra Gallente Federation
0
|
Posted - 2016.02.10 10:03:37 -
[4] - Quote
additional info , from log :
12:02:09.882 error"Error downloading http://client.eveonline.com/patches/premium_patchinfoTQ_inc.txt - server replied: Internal Server Error" 12:02:09.882 warningUpdate failed for "Tranquility" with error: 2 12:02:09.882 error"tq" update failed with a download error |
Maito Nuts
KarmaFleet Goonswarm Federation
0
|
Posted - 2016.02.10 10:04:13 -
[5] - Quote
same issue also |
Mathra
No.Mercy Triumvirate.
1
|
Posted - 2016.02.10 10:04:44 -
[6] - Quote
Exactly same for me. Downloaded it last night. Happily familarising myself with it. Logging in and out. Go to log in again 20 minutes ago and a pop up appears "An error encountered while downloading" and from there on in unable to login any accounts as same pop-up keeps appearing
At least we know it isn't anything we've done our side
Cup of tea time |
uss86
Imperial Shipment Amarr Empire
0
|
Posted - 2016.02.10 10:07:43 -
[7] - Quote
Same probleem here. cant log in with old launcher and new launcher. |
Ecolo
Highcouncil Private Holding The Tsunami Collective
17
|
Posted - 2016.02.10 10:08:47 -
[8] - Quote
Same issue here, running diagnostics tells me there's no awnser from host, however TQ seems to be up and running!?? Reinstalled launcher, no effect.
diagnostic message: Reply from 195.50.122.214: Destination net unreachable.
Plz lets us know if you guys know whats going on CCP . Thnx |
RIPZeus
LunaWolves Inc. Phoenix Company Alliance
0
|
Posted - 2016.02.10 10:33:36 -
[9] - Quote
04:29:05.522 error "Error downloading http://client.eveonline.com/patches/premium_patchinfoTQ_inc.txt - server replied: Internal Server Error" 04:29:05.522 warning Update failed for "Tranquility" with error: 2 04:29:05.522 error "tq" update failed with a download error
Same issue for me
Resolving client.eveonline.com doesn't work, but I can view the page in chrome....
http://client.eveonline.com/patches/premium_patchinfoTQ_inc.txt doesn't even come up, I get 500 Internal error's.
United States Missouri |
Ecolo
Highcouncil Private Holding The Tsunami Collective
17
|
Posted - 2016.02.10 10:40:54 -
[10] - Quote
YEAHHH problem seems to be fixed new patch downing as i type ;) |
|
Imalia Bloodlines
Imalia Bloodlines Warfare and Trading Corporation
4
|
Posted - 2016.02.10 11:21:37 -
[11] - Quote
Ecolo wrote:YEAHHH problem seems to be fixed new patch downing as i type ;) YEEEY ITS FIXED...NOT. Now I have incompatible build. And I tried repairing and downloaded everything and its still the same. |
Alah Akbar
The Mjolnir Bloc The Bloc
0
|
Posted - 2016.02.10 11:22:38 -
[12] - Quote
Imalia Bloodlines wrote:Ecolo wrote:YEAHHH problem seems to be fixed new patch downing as i type ;) YEEEY ITS FIXED...NOT. Now I have incompatible build. And I tried repairing and downloaded everything and its still the same.
same for me now as well |
Braxton Tscharke
Oh Bugga Test Alliance Please Ignore
8
|
Posted - 2016.02.10 11:25:51 -
[13] - Quote
same
|
Qurura
Quagmire Industrial
0
|
Posted - 2016.02.10 11:33:18 -
[14] - Quote
Hmmmmm......was playing before downtime,no problem , now try to log in after downtime- shows that I have an incompatable build ? |
Alah Akbar
The Mjolnir Bloc The Bloc
0
|
Posted - 2016.02.10 11:36:47 -
[15] - Quote
Qurura wrote:Hmmmmm......was playing before downtime,no problem , now try to log in after downtime- shows that I have an incompatable build ? this was a problem before downtime too, if you logged out like I did, you could not log back in. I think its a ISP issue myself as my friend 2 towns over on a different ISP had no problems. |
Safirah
Oceanic Death Squad
3
|
Posted - 2016.02.10 11:38:31 -
[16] - Quote
same issue , after reinstalling laucher it helped but now after downtime i got incompatible built , |
Ecolo
Highcouncil Private Holding The Tsunami Collective
17
|
Posted - 2016.02.10 11:39:23 -
[17] - Quote
WELL guys...it was YEAHHHHHHHHHHHHHH for like 20 mins before DT. However after DT i get the incompatible build error. ;(
Plz excuse me 4 being too optimistic. |
Alah Akbar
The Mjolnir Bloc The Bloc
1
|
Posted - 2016.02.10 11:42:05 -
[18] - Quote
Ecolo wrote:WELL guys...it was YEAHHHHHHHHHHHHHH for like 20 mins before DT. However after DT i get the incompatible build error. ;(
Plz excuse me 4 being too optimistic.
I hope you learned your lesson, pessimism is what works here. |
Hiircine
Signal Cartel EvE-Scout Enclave
0
|
Posted - 2016.02.10 11:42:28 -
[19] - Quote
Qurura wrote:Hmmmmm......was playing before downtime,no problem , now try to log in after downtime- shows that I have an incompatable build ?
Same issue here, incompatible build on both launchers. |
Safirah
Oceanic Death Squad
3
|
Posted - 2016.02.10 11:43:44 -
[20] - Quote
i tried to remove sharedcache map and then launcher downloads again , but even thta dousnt work |
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Yanluo Taiji
Mad Bards
3
|
Posted - 2016.02.10 11:44:39 -
[21] - Quote
Hi!
Same issue. |
Ecolo
Highcouncil Private Holding The Tsunami Collective
17
|
Posted - 2016.02.10 11:45:28 -
[22] - Quote
can any of you tell me wich the latest launcher id is? I got Launcher: 1003795 GUI: 1.812 with message incompatible build. |
Ecolo
Highcouncil Private Holding The Tsunami Collective
17
|
Posted - 2016.02.10 11:48:43 -
[23] - Quote
Restarted the launcher and it actually starts downing new files!!!!!!!
can i get a bit optimistic now? |
Hiircine
Signal Cartel EvE-Scout Enclave
0
|
Posted - 2016.02.10 11:51:25 -
[24] - Quote
I confirm, downloaded some new files and game is working now. |
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