|
|
| Author |
Thread Statistics | Show CCP posts - 44 post(s) |
|
CCP Falcon
12711
   |
Posted - 2016.02.26 17:23:24 -
[1] - Quote
On June 30th 2016 we will discontinue support for the old EVE launcher which will also bring our Windows XP and Vista support to an end. Players still using Windows XP will be unable to launch the EVE client from the new EVE Launcher.
Microsoft ended the mainstream support for Windows XP 7 years ago (14 April 2009) and extended support ended 2 years ago (April 8th 2014). While we wanted to maintain support for XP and Vista for as long as possible, it is now causing too great a burden on our development team.
Although we are aware this change will affect 3.2% of our player base, we cannot continue to maintain the additional overhead supporting this platform causes. Sunsetting Windows XP support will simplify development and the complexity of our platform testing. This allows us more time to focus on new features, such as providing a smoother and more enjoyable experience on our DirectX 11 client and puts us in a better position to end DirectX 9 support in the near future.
You will have 4 months until we remove the old EVE Launcher access on June 30th 2016. If you are unsure what Operating system you have you can check on this site.
CCP Falcon || EVE Universe Community Manager || @CCP_Falcon
Happy Birthday To FAWLTY7! <3
|
|
|
CCP Vertex
C C P
C C P Alliance
315
|
Posted - 2016.02.26 17:33:19 -
[2] - Quote
[Reserved]
CCP Vertex | Senior Development Producer | Team Trilambda | @CCP_Vertex
|
|
|
CCP Tellus
C C P
C C P Alliance
43
|
Posted - 2016.02.26 17:57:52 -
[3] - Quote
Can we finally upgrade from Visual Studio 2010?  |
|
|
CCP Vertex
C C P
C C P Alliance
315
|
Posted - 2016.02.26 18:31:42 -
[4] - Quote
Athena Arbosa wrote:CCP Falcon wrote:This allows us more time to focus on new features, such as providing a smoother and more enjoyable experience on our DirectX 11 client and puts us in a better position to end DirectX 9 support in the near future. As a member of the Linux playerbase, dropping the old launcher isn't a matter to us, WINE handles the new one well. However, the same can't be said of DirectX11... Do you have a timeline for the deprecation of DirectX9? Or should we expect it SoonGäó?
No current timeline is in place for DirectX9 sunset but we're thinking about it internally.
CCP Vertex | Senior Development Producer | Team Trilambda | @CCP_Vertex
|
|
|
CCP Vertex
C C P
C C P Alliance
315
|
Posted - 2016.02.26 19:50:42 -
[5] - Quote
Eklykti wrote:DX11 support in Wine is still on the early development stage, so if you drop DX9 before Wine will be good enough in supporting DX11, all Linux players will be unable to login. This will be bad.
Despite us not support Linux, this will be considered, I assure you. :)
CCP Vertex | Senior Development Producer | Team Trilambda | @CCP_Vertex
|
|
|
CCP Vertex
C C P
C C P Alliance
315
|
Posted - 2016.02.26 19:53:46 -
[6] - Quote
Amak Boma wrote:if we modify our windows XP / windows vista registry to attempt bypss and try to keep using old launcher on these systems will we get banned for doing this? its stupid change t not allow launch eve from older operating systems to be honest vista is not that old, would be better to let players still run their eve clients on whatever system they get but for any problems they wont get support. removing ability to play eve on windows xp or windows vista is somewhat discriminating and not evryone has good eoungh hardware to hop up into windows 7 or so.
I will let customer support comment on if that breaks any rules, I will however say that Vista is a bit different than XP. That is to say that when we drop our old launcher, we know it will not work on XP but it may run on Vista. We will not be putting any measures in place to specifically stop Vista from accessing the game. However Vista will be unsupported so any issues encountered will not be acted upon by our development teams.
CCP Vertex | Senior Development Producer | Team Trilambda | @CCP_Vertex
|
|
|
CCP Vertex
C C P
C C P Alliance
318
|
Posted - 2016.02.27 01:09:43 -
[7] - Quote
Azami Nevinyrall wrote:Quote:You will have 4 months until we remove the old EVE Launcher access on June 30th 2016. Ok, now, look at something cool...like my petition history. Mainly my most recent one with how the new launcher keeps on crashing for no bloody reason... ...did you read my petition history? For all of those without GM/Dev access to my account. TL:DR... I recently made the hop over to the new launcher. With a freshly installed OS, with up to date drivers and everything. This PC is only used for gaming, (mainly EVE) and about 4 websites. I don't even go on the interwebs on this thing. Just Steam and EVE! So, when I installed the New launcher, it keeps on crashing, it doesn't even generate crash reports. A few weeks of back and forth between CCP tech support, I get a "Yeah, I dunno what to say" final message. The only way I can play EVE is the old launcher. So, now what am I suppose to do?
I have sent a mail to the team handling the new launcher, I am confident that if they are not already aware of the issue you are having they will be in contact to find out more. :)
CCP Vertex | Senior Development Producer | @CCP_Vertex
|
|
|
CCP Snorlax
C C P
C C P Alliance
907
|
Posted - 2016.02.27 17:52:51 -
[8] - Quote
Azami Nevinyrall wrote:Quote:You will have 4 months until we remove the old EVE Launcher access on June 30th 2016. Ok, now, look at something cool...like my petition history. Mainly my most recent one with how the new launcher keeps on crashing for no bloody reason... ...did you read my petition history? For all of those without GM/Dev access to my account. TL:DR... I recently made the hop over to the new launcher. With a freshly installed OS, with up to date drivers and everything. This PC is only used for gaming, (mainly EVE) and about 4 websites. I don't even go on the interwebs on this thing. Just Steam and EVE! So, when I installed the New launcher, it keeps on crashing, it doesn't even generate crash reports. A few weeks of back and forth between CCP tech support, I get a "Yeah, I dunno what to say" final message. The only way I can play EVE is the old launcher. So, now what am I suppose to do?
I'm sorry to hear of your launcher troubles and want to work with you to resolve this. I'll check with support on Monday to see your petition history and will be in touch over EVE mail. Please don't give up on us yet - we have plenty of time before support for the old launcher runs out and I'm confident we can sort this out.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax
|
|
|
CCP Snorlax
C C P
C C P Alliance
908
|
Posted - 2016.03.01 09:40:34 -
[9] - Quote
IIshira wrote:CCP Falcon wrote:
Although we are aware this change will affect 3.2% of our player base, we cannot continue to maintain the additional overhead supporting this platform causes.
Does keeping XP compatibility really take that much work? As in is this one guy spending an hour or is it a lot more? This change won't affect me because I'm running Windows 10 on my machines but I was just curious.
XP compatibility affects the choice of tools and SDKs, in some cases forcing us to use tools no longer supported by their providers as XP is no longer supported by its provider.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax
|
|
|
CCP Explorer
C C P
C C P Alliance
3149
|
Posted - 2016.06.07 15:04:15 -
[10] - Quote
Axhind wrote:Any chance you guys can switch over to vulkan? Would be very nice not to be tied down to windows (especially with recent MS ambitions to become a NSA partner). At some time in the maybe-not-so-distant-but-still-a-fair-bit-away future, then DirectX 11, OpenGL and Metal, will start to show their age. APIs such as Vulkan and DirectX 12 will then take over.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
|
|
CCP Explorer
C C P
C C P Alliance
3149
|
Posted - 2016.06.07 15:07:57 -
[11] - Quote
Elenahina wrote:So quick question. How can I know if I'm using the old launcher or the new one? I'm already on win 7 so switching is fine but I do see the news links so I assume I'm on the new one. If I am on the new one then I'm good to go. It works fine for me. Is the login box on the far-left (old) or somewhere in the middle (new/current)?
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3149
|
Posted - 2016.06.07 15:12:07 -
[12] - Quote
Mykale Kwijybow wrote:Linus Gorp wrote:Resinball wrote:IF YOU CANT USE THE WINDOWS 10 FREE UPGRADE (Even from HACKED Versions this WORKS!!!!) YOU'RE Doing it wrong. Not everyone wants to put up with that ****. UI ****, system **** and it's pretty much the biggest privacy nightmare on this planet. I'll stick with 7 (used exclusively for gaming and without all these "critical" telemetry / anti-privacy updates) until EVE stops supporting it. And when that happens I'll either find a decent alternative that I can get along with (Wine isn't one... I won't cripple GodsOS with that **** and won't put up with the security nightmare) or stop playing EVE. I couldn't agree more. If CCP discontinues support for Windows 7, I will stop playing EVE. I am already considering going PS4 instead of buying a new PC, as I completely disagree with the Windows 10 ideology. We will at some point in the future stop supporting Windows 7. Perhaps distant future, but we are not supporting it forever.
By comparison then Microsoft's extended support for Windows XP ended in April 8 2014 and we are ending Windows XP support in June 2016. Microsoft's extended support for Windows 7 ends in January 2020 so we *possibly might* end Windows 7 support in March 2022. But I'm not making commitments whatsoever on an exact date (or year).
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3149
|
Posted - 2016.06.07 15:16:40 -
[13] - Quote
Kabaos wrote:I wonder whether it is possible to influence CCP this venture or "truck" do not care. How much should vote for or against. Or decisions are made without an appeal. I'm not sure what your question is, but we have a timeline on changes we want to make to our infrastructure and the old launcher will stop working once those changes are made. This is why we posted this notice well in advance of starting that work, which will be ongoing over the summer. In early fall/autumn the work will be complete.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Darwin
C C P
C C P Alliance
2085
|
Posted - 2016.06.07 21:29:29 -
[14] - Quote
If you are running Windows XP, that Microsoft stopped offering security patches for it on April 8, 2014 means that you're taking on a substantial security risk. The only way to mitigate this risk is to upgrade to a currently-supported version of Windows or migrate to another operating system that is being currently maintained, such as one of a number of available Linux distributions. I strongly recommend that you consider all possible options for doing so.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
|
|
|
CCP Darwin
C C P
C C P Alliance
2086
|
Posted - 2016.06.07 22:59:31 -
[15] - Quote
If you're having trouble with the current launcher, I recommend posting in the EVE Launcher forum.
The relevant developers are active about following up on reported issues.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
|
|
|
CCP Darwin
C C P
C C P Alliance
2086
|
Posted - 2016.06.08 00:37:12 -
[16] - Quote
On the question of security risks for users of Windows XP, please refer to Microsoft's statement on the end of life for Windows XP for more information.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
|
|
|
CCP Vertex
C C P
C C P Alliance
346
|
Posted - 2016.06.09 13:41:32 -
[17] - Quote
Juana Cavin-Guang wrote:Quote:
On June 30th 2016 we will discontinue support for the old EVE launcher, which will also bring our Windows XP and Vista support to an end.
Okay, fair enough. This is quite understandable. Quote:
Players still using Windows XP will be unable to launch the EVE client from the new EVE Launcher.
Hey now, hold up just a second here! Just because you will no longer provide support for the OS doesn't mean you should go out of your way to PREVENT anybody using that OS from running Eve. At the very least, change it such that running Eve is done at the user's own risk, and any issues or degraded performance of Eve that arise from using the unsupported OS will not be addressed by the developer team, and all issues involving crashes/etc. will NOT be refunded, even in instances where if the same issue is present in a currently supported OS that would ordinarily warrant a refund (such as losing a ship due to the issue, etc.). I can completely understand dropping support, yes, but please let the users attempt it anyway at their own risk, with perhaps a few additional notes and additional limitations to preventing abuse and encourage them to upgrade. The "we don't support it therefore we prevent unsupported ones from ever using our software" dogma that plagues the mobile market should be left as a mobile market unique problem, and not expand to other types of software. They may be 3.2% of the user base, but the current path simply cuts them off completely. The software may still work, perhaps with a few issues (and there will be a guide or two out not too long after about getting around those I am sure), but I really dislike the "upgrade to the next gen or cancel your subscription" ultimatum that is left to that userbase.
The reason Windows XP does not work with the new launcher wasn't a conscious effort on our part but rather yet another instance of new technology not being supported on an old OS. We choose to align the switch over of the new launcher with a change to the system requirements rather than spend additional development resources on support 2 launchers which would only add to ongoing development complexity.
CCP Vertex | Senior Development Producer | @CCP_Vertex
|
|
|
CCP Snorlax
C C P
C C P Alliance
1056
|
Posted - 2016.06.09 13:48:36 -
[18] - Quote
Serene Atruin wrote:So... for those of us on Windows 7 that have to use the old launcher because the new one crashes when I attempt to open it. Is that going to be fixed or can I use Steam if I didn't buy it thru there? I'm at a loss of how I'm going to play considering the only launcher that works for me is the old one. System Specs: Windows 7 Professional 64-bit Intel Core i-7 4790K CPU @ 4.00 GHz 16.0 GB Installed RAM NVIDIA GeForce GTX 980 http://i.imgur.com/pjeFcyn.jpg
:-(
Try setting an environment variable called QT_OPENGL to one of the following values:
desktop
angle
software
See http://www.computerhope.com/issues/ch000549.htm if you are unsure of how set environment variables.
The launcher section (https://forums.eveonline.com/default.aspx?g=topics&f=7296) of the forums is usually the best place to get help with launcher issues.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
|
|
|
CCP Explorer
C C P
C C P Alliance
3152
|
Posted - 2016.06.09 15:13:00 -
[19] - Quote
Amak Boma wrote:windows vista support ended not long ago at all so why you discontinue supporting vista at all ? theres one vista package thats supported to 2017 afaik .
WILL game still run on windows vista at all or it will give just message "sorry you are running outdated and obsolete system please upgrade to higher to play this game" or we will be allowed to keep going? what will be done exacly What we are doing exactly is that we are deprecating the old EVE Launcher. The timeline is approx. as follows:
- Feb - Announcement
- Jun - Reminder
- Jul - Download links removed
- Aug - Backend systems changed, old launcher stops working
We are not going to block operating systems that are not supported in the new EVE Launcher. If it works then you can use it.
That being said:
- We know for a fact that the framework we use in the new launcher, Qt, doesn't work on Windows XP in the manner we are using it. We decided that given the age of Windows XP and the low usage by now, it was not worth the effort to support Windows XP anymore. Another reason to stop supporting Windows XP that was a part of the overall decision is detailed in our https://community.eveonline.com/news/dev-blogs/directx-9-phase-out/ dev blog.
- In the first few builds of the new launcher it didn't work on Windows Vista. It turned out to be just a single function call that we changed so it would work, and in all likelihood the new launcher will continue to work on Windows Vista. But we won't be testing it. The usage of Windows Vista is very little by now and we can't justify the testing effort any longer. If we inadvertently break it on Windows Vista you can file a bug report and we'll look into fixing issues that come up.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3153
|
Posted - 2016.06.09 15:27:15 -
[20] - Quote
Drazz Caylen wrote:Can you give us a list of what exactly you do that won't work on windows XP any more or is it just the new launcher you're trying to force on people that will read "winXP" and go "nope" ? It's more fundamental than that; we're not checking the OS and blocking Windows XP, it's simply that the framework we use in the new launcher, Qt, doesn't work on Windows XP in the manner we are using it so the application (the new launcher) won't run.
Drazz Caylen wrote:How long will you be supporting Windows Vista and 7 ? So far I'm not the least bit convinced to upgrade to anything past 7. In fact, I'm more likely to change to Linux if Vulkan runs as smooth as planned. We are stopping support for Windows Vista at the same time as Windows XP. However, unlike Windows XP and similar to Windows 2000 back in the day then Windows Vista will continue to work for some time.
We *may possibly* support Windows 7 until 2022 but we haven't laid out a timeline for it.
Drazz Caylen wrote:What is the percentage of people using Windows Vista and 7 playing Eve compared to 8 and 10? - Windows 10- 51.6%
- Windows 8.1- 8.3%
- Windows 8- 1.0%
- Windows 7- 37.6%
- Windows Vista- 0.6%
- Windows XP- 0.8%
Drazz Caylen wrote:I remember when you phased out windows 2000 support. The game still worked after you officially discontinued it, but made the point hat support cannot help you to get it working. Back then there was no launcher to annoy us, so now you tie it to the launcher. See Windows 2000 comment above. The decision to phase out Windows XP stemmed from the new EVE Launcher and the DX9 phase-out plan https://community.eveonline.com/news/dev-blogs/directx-9-phase-out/
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
|
|
CCP Explorer
C C P
C C P Alliance
3153
|
Posted - 2016.06.09 15:30:43 -
[21] - Quote
Drazz Caylen wrote:Amak Boma wrote:what kind of workaround I know someone who hasn't seen a launcher in ages and only boots directly from the bin folder. If there is a patch, that person uses the repair function to "patch", which is outside of any launcher. If by "repair function" you are referring to the old Repair Tool, then that will stop working as a part of us phasing out the old launcher.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3157
|
Posted - 2016.06.09 15:36:22 -
[22] - Quote
Hal Morsh wrote:3.2% of the playerbase uses vista or XP still?? That was me a month or two ago. Table here https://forums.eveonline.com/default.aspx?g=posts&m=6522954#post6522954
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3157
|
Posted - 2016.06.09 15:39:00 -
[23] - Quote
tearshed wrote:CCP, you still haven't answered. What about Steam users? We will be updating the launcher that Steam uses in July.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3158
|
Posted - 2016.06.09 15:48:39 -
[24] - Quote
Juana Cavin-Guang wrote:Quote:
On June 30th 2016 we will discontinue support for the old EVE launcher, which will also bring our Windows XP and Vista support to an end.
Okay, fair enough. This is quite understandable. Quote: Players still using Windows XP will be unable to launch the EVE client from the new EVE Launcher.
Hey now, hold up just a second here! Just because you will no longer provide support for the OS doesn't mean you should go out of your way to PREVENT anybody using that OS from running Eve. At the very least, change it such that running Eve is done at the user's own risk, and any issues or degraded performance of Eve that arise from using the unsupported OS will not be addressed by the developer team, and all issues involving crashes/etc. will NOT be refunded, even in instances where if the same issue is present in a currently supported OS that would ordinarily warrant a refund (such as losing a ship due to the issue, etc.). I can completely understand dropping support, yes, but please let the users attempt it anyway at their own risk, with perhaps a few additional notes and additional limitations to preventing abuse and encourage them to upgrade. The "we don't support it therefore we prevent unsupported ones from ever using our software" dogma that plagues the mobile market should be left as a mobile market unique problem, and not expand to other types of software. This will be the case for Windows Vista; it will no longer be supported but will probably work for a while. We know for a fact this will not be the case for Windows XP, the application doesn't work on Windows XP.
We are not explicitly blocking certain operating systems, we simply know if they work or not. The new EVE Launcher won't work on Windows XP, it will work (at least for some time) on Windows Vista but we are not going to be testing it, and then there is the list of supported operating systems, from Windows 7 onwards.
For more details, please refer to https://forums.eveonline.com/default.aspx?g=posts&m=6522815#post6522815
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Tellus
C C P
C C P Alliance
66
|
Posted - 2016.06.09 17:53:30 -
[25] - Quote
Drazz Caylen wrote:Does that mean you're clipping native DX10 as well? Because I only see talk about DX9 and DX11.
If we talk about regular compatibility, then the only thing that would change in your system requirements is the operating system, since the Geforce 8 series is DX10 and thus would probably eat the most things that DX11 throws at it.
Is there anything you can comment about that? Will the minimum required graphics chip change? Or will everything that ran DX10 also run your needs for DX11 ?
We never implemented DirectX 10 support in EVE. Not all DirectX 10 graphics cards are capable of DirectX 11.
For NVIDIA, you need a Fermi card (GeForce 4xx series and up) or newer to run DirectX 11, while Tesla (GeForce 8xxx, 9xxx, 2xx, and 3xx series) only supports DirectX 10 and older.
|
|
|
CCP Explorer
C C P
C C P Alliance
3159
|
Posted - 2016.06.10 08:56:57 -
[26] - Quote
Drazz Caylen wrote:I'd like to thank CCP Explorer for providing that information, it is truly appreciated. I'd like to give an extra thanks for posting the stats. I would almost bet money that before Windows 10 was available, the vast majority had Windows 7. Not sure if I would categorize it as vast, but Windows 7 was clearly in the lead ahead of Windows 8 / 8.1 at the time of the release of Windows 10, and while Windows 7 just continued its steady decline then Windows 8 / 8.1 dropped in usage.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3159
|
Posted - 2016.06.10 09:05:17 -
[27] - Quote
Everyone who has a specific issue using the new Launcher, e.g., SSL errors or migration questions; please post a new topic here https://forums.eveonline.com/default.aspx?g=topics&f=7296
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3159
|
Posted - 2016.06.12 13:02:03 -
[28] - Quote
Lari Wolf wrote:From Russia with misunderstanding, translated by Google.
Launched through exefile.exe in Win XP client will function?
If "yes", how much time will continue to use in WinXP? Yes, that will work. We can't guarantee for how long that will work and you would have to be able to patch using some other (not supported) mechanism than the new launcher.
Lari Wolf wrote:CCP Explorer wrote:Drazz Caylen wrote:Amak Boma wrote:what kind of workaround I know someone who hasn't seen a launcher in ages and only boots directly from the bin folder. If there is a patch, that person uses the repair function to "patch", which is outside of any launcher. If by "repair function" you are referring to the old Repair Tool, then that will stop working as a part of us phasing out the old launcher. Replacing "repair tool" will be created? No, there won't be a separate tool, the new launcher patches, verifies integrity and repairs.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3160
|
Posted - 2016.06.13 10:00:53 -
[29] - Quote
Kebur Valeren wrote:Lari Wolf wrote:Launched through exefile.exe in Win XP client will function? CCP Explorer wrote:Yes, that will work. Could you clarify something please, because the wording of the announcement is a bit odd. Basically, the launcher currently (and I suspect the new version is no different) serves two purposes: update the client and launch it. The announcement says that it will be not possible to "launch the client" from the new launcher. That raises two questions: 1) Would it be still possible to launch the client directly, not using the new launcher? Seems that gets a "yes" from a dev.
Yes; but we can't guarantee for how long that will work. At some point the game client itself will start to use functionality only available in Windows 7 and newer, or we remove the login functionality from the game client and require logins to happen through the launcher. But for now it will work on Windows XP, but is not supported.
Kebur Valeren wrote:
2) Would it be possible to use the new launcher for updating? That is unclear - if yes, then basically XP users are only losing the ability to launch a client from the launcher, which is not a big deal. If no, then what could be used for updating the client?
It won't be possible to use the new launcher to update on Windows XP, because the new launcher doesn't work on Windows XP. There is not going to be a replacement for update functionality on Windows XP.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3160
|
Posted - 2016.06.13 11:32:39 -
[30] - Quote
Kebur Valeren wrote:CCP Explorer wrote:
It won't be possible to use the new launcher to update on Windows XP, because the new launcher doesn't work on Windows XP. There is not going to be a replacement for update functionality on Windows XP.
So there will be no way to update the client on XP (like old-times style, when patches could have been simply downloaded and run), correct? Correct; we are sunsetting Windows XP and not supporting it anymore.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
|
|
CCP Darwin
C C P
C C P Alliance
2112
|
Posted - 2016.06.13 18:04:35 -
[31] - Quote
Azahar Ortenegro wrote:Still waiting for an answer by the way.
No, the new launcher does not support multiple installs of the client executable for a single server. I'd recommend explaining the complete problem (including the specific issue you're trying to solve, which if I understand correctly is stacking of the application icons in the Windows dock) in a thread in the Eve Launcher forum. The launcher developers monitor that area closely.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
|
|
|
CCP Explorer
C C P
C C P Alliance
3160
|
Posted - 2016.06.13 22:49:41 -
[32] - Quote
Drazz Caylen wrote:CCP Explorer wrote:Yes, that will work. We can't guarantee for how long that will work and you would have to be able to patch using some other (not supported) mechanism than the new launcher. But how? If the repair.exe will cease to work, and the old launcher will be deleted and the new launcher not functioning on Windows XP, what other options are there? Does it mean that Windows XP can still play eve until the first hotfix comes in, which might as well be the next day? Does it mean that manually downloading files from a sneaky community effort like www.eve-xp-lives.net will provide the changed files per patch to download and overwrite manually? Or is there another way that is legit? There will be no official supported mechanism to update on Windows XP. The last day of support is 30 June.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3160
|
Posted - 2016.06.14 15:14:20 -
[33] - Quote
Drazz Caylen wrote:Fair enough, as far as official statements go.
You still said there would be ways to update Windows XP, albeit unsupported. I never said that. I said "you would have to be able to patch using some other (not supported) mechanism than the new launcher". I never said any such possibilities existed to my knowledge.
Drazz Caylen wrote:Translated this means you can't give an official response because you're likely bound by the company to not give any further details. It's understandable. All that is left now is for the community to figure out a way for windows XP after the 30th to continue patching. Unfortunate for the playerbase that you can't give a list of CLEARLY UNSUPPORTED possibilities to continue patching. My best bet remains manual file overwrites or something the like. This is the official response. We are sunsetting Windows XP support and the reason I can't give you "a list of CLEARLY UNSUPPORTED possibilities to continue patching" is that I don't know of any.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Darwin
C C P
C C P Alliance
2117
|
Posted - 2016.06.21 00:26:47 -
[34] - Quote
Violent CEO wrote:Violent CEO wrote:So my graphic card only supports up to DX 10.1, does that mean that in the future I wo't be able to play the game? Even tho I have windows 10 installed? still waiting on answer
When DX9 is eventually deprecated, you will most likely* need a DX11-capable graphics card, regardless of your Windows version. Fortunately, such graphics cards are available for tens of dollars (or your local equivalent) today.
* "Most likely" because at this time we have not worked out specifics of such a move or how our client would behave with particular hardware that doesn't meet our future system requirements.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
|
|
|
CCP Darwin
C C P
C C P Alliance
2117
|
Posted - 2016.06.21 14:09:51 -
[35] - Quote
Violent CEO wrote:The problem here is I play on a laptop.
I don't have any information to share about when DX9 would possibly be deprecated, or whether the game would continue to work on such machines after that point for a time. We just don't have answers to these questions yet.
I will point out that one reason we're communicating that this change is upcoming is so that people who may be running on hardware that may not work in the future have ample notice that this may be an issue. Even if replacing your laptop right now is not feasible, hopefully the advance notice can give you some time to consider what options you might have available in the future.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
|
|
|
CCP Darwin
C C P
C C P Alliance
2119
|
Posted - 2016.06.23 00:37:15 -
[36] - Quote
Ren Kavik wrote:Is ccp looking into improving multi account performance?
The only way i can run multiple accounts without a ton of lag is with DX9 and graphics on the lowest settings.
Otherwise id have to unsub however many accounts i cant run anymore.
Just throwing it out there but...
If direct X11 doesnt improve performance then maybe keep DX9 until that goal has been achieved.
Much appreciated :)
DX11 should improve frame rate performance by about 5% over DX9, and otherwise there should be no performance hit (other than possibly in scenes where certain effects would be completely disabled due to DX9, and I don't think we do that too much right now.)
As for multiple account performance, can you give specifics about what kind of system you're running on (CPU, RAM, GPU), whether you're in fullscreen, fullscreen windowed, or windowed mode, how large your monitor is, and how you arrange your windows? And how many clients are you running?
In my experience, running multiple minimized clients and using Alt-Tab to switch between them should be pretty hard to distinguish from running a single client until you're running out of memory or disk space. If that's not the case, you should submit a bug report explaining all those details I mentioned, preferably from within client using the F12 menu -> Report Bug button.
Edit: If you're taking screenshots for a bug report, I recommend pressing ctrl-F to bring up the FPS window in each client and include the window in your screenshot, so we can see what your FPS performance looks like as you add clients.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
|
|
|
CCP Darwin
C C P
C C P Alliance
2137
|
Posted - 2016.06.29 15:03:39 -
[37] - Quote
Sul Glass wrote:I ask because a lot of my corp / alliance are have all sorts of problems with the new launcher.
If they're willing to take the time, it would be greatly helpful if they could bug report any issues they experience.
Here's the Eve bug reporting web page.
Here's a document explaining how to find launcher logs.
You can also get to the logs by choosing Show in Explorer > Launcher Logs (or "Show in Finder" on the Mac.)
If they can explain exactly what happened, preferably including screen shots if they help, and include their latest launcher logs, that would be the best way to submit a bug.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
|
|
|
CCP Explorer
C C P
C C P Alliance
3161
|
Posted - 2016.06.30 13:47:31 -
[38] - Quote
Amak Boma wrote:as vista player, will i be able to still launch game or launcher will say something like this "sorry o your system is obsolete and outdated and game no longer supported for this system" ?
how exacly will look end of support, if launcher gets borked we wont get any help to repair stuff?
can you explain from technical side?
- Windows XP: Until we make changes on the backend system that the old Launcher relies on then you will be able to use and launch the game. When we make those changes, later this summer or early fall, then you won't be able to continue using the old Launcher and the new Launcher doesn't work on Windows XP.
- Windows Vista: You will be able to use the new Launcher on Windows Vista and the launcher and the game client will continue to work until we make changes (none are currently planned) that are incompatible.
To summarise, we are not checking and blocking these older operating systems but we are using functionality that is only available in Windows Vista and later (for now, at some point in the future we will rely on Windows 7 and later).
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Darwin
C C P
C C P Alliance
2166
|
Posted - 2016.07.01 01:07:54 -
[39] - Quote
Briar Thrain wrote:There really needs to be some clear information presented that explains to people getting the new launcher how to migrate their settings using the 'profile manager'.
There's a video tutorial. Spread it far and wide.
CCP Darwin GÇó Senior Technical Artist, EVE Online GÇó @mark_wilkins
|
|
|
CCP Explorer
C C P
C C P Alliance
3164
|
Posted - 2016.07.01 15:03:20 -
[40] - Quote
Xian Kaioku Khardula wrote:Even though the new launcher is out, will the old launcher still update until eventually updates are dropped on the old launcher? All I get is, this launcher is no longer supported. I've backed up my settings of course. :P Yes, changing and removing backend systems that the old Launcher relies on will only happen as a part of ongoing development if and as those old systems hinder that development. That will happen probably happen in early to mid August.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
|
|
CCP Tellus
C C P
C C P Alliance
72
|
Posted - 2016.08.10 12:12:47 -
[41] - Quote
Marcius Decimus wrote:Do I use that link or is there one i am missing?
Use that link. That is the link to the new launcher. The new launcher should take care of migrating your settings over.
|
|
|
CCP Explorer
C C P
C C P Alliance
3167
|
Posted - 2016.08.21 16:27:40 -
[42] - Quote
Linus Gorp wrote:Drazz Caylen wrote:CCP Explorer wrote:Windows XP: Until we make changes on the backend system that the old Launcher relies on then you will be able to use and launch the game. When we make those changes, later this summer or early fall. CCP Falcon wrote:On June 30th 2016 we will discontinue support for the old EVE launcher which will also bring our Windows XP and Vista support to an end. Players still using Windows XP will be unable to update and launch the EVE client from the new EVE Launcher This is where things get funny; Yesterday I hooked up my old Windows XP machine because I had to test something (and pulled some files I forgot to pull) and thought to myself "oh why the hell not" and patched Eve online in the meantime ...using the old launcherNo, I am not trolling. I do get a nice big announcement smack dab in the middle of the screen that tells me things won't work, but I was still able to successfully patch, launch and play the game without any issues. How is that possible? And the question remains now, what have you NOT changed? Because it can't be the reason that I'm still able to play and patch eve online on the old computer only because I have a DX11 compatible graphics card in there, if you said you're shutting the launcher down on a software level through changes on the backend system. Mind you, this is not a complaint at all. It is sheer curiosity of inquisitive nature. Because by all means and by everything you said, this should NOT be possible. But it happened. This beckons the questions what the actual changes were. I don't think it's as simple as having a certain VCredist or a .NET framework installed, but damned if I know, sometimes it's the simplest of things. They just aren't going to test if any possible changes break the old launcher. It may still work for the time being, but if it stops working, the devs won't care and won't fix it. They're not specifically disabling it. This ^.
Work is pending for the fall where support will explicitly break. Those changes will be deployed without further notification.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3168
|
Posted - 2016.08.23 16:39:36 -
[43] - Quote
Drazz Caylen wrote:CCP Explorer wrote:Work is pending for the fall where support will explicitly break. Those changes will be deployed without further notification. CCP Falcon said the game will be unplayable for XP and Vista post 30th of June, or didn't he? Wasn't that an inaccurate statement then? I mean I would have known 2 people who would have been able to spend more than a month in the game if they'd knew that. He was in no position to promise any support beyond 30th of June, the work that would explicitly break support was committed to but the date was not set exactly. From his viewpoint this was the most prudent messaging.
Drazz Caylen wrote:If I can make a careful suggestion, then please mention as a permanent "last message" that windows XP and Vista playability has died once you make that change to the backend system. Because on the old launcher, you still see the most up-to-date news. I don't think another news entry written in 2 minutes is going to hurt your time tremendously. Because it still could happen that you have to postpone something in your schedule, and it will still work longer as expected, who knows? We have already communicated end of Windows XP support and the Old Launcher will stop to function at some point in the near future without further communication. Windows Vista will continue to work with the New Launcher for some time, possibly even years but we are not testing on Windows Vista anymore so I won't be able to tell you right before it breaks.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
CCP Explorer
C C P
C C P Alliance
3185
|
Posted - 2016.11.03 13:57:52 -
[44] - Quote
CCP Explorer wrote:Work is pending for the fall where support will explicitly break. Those changes will be deployed without further notification. As some may have noticed those changes were deployed on 2 Nov. The old launcher now doesn't display a login box anymore and various other features in it have been disabled. A couple of things will continue to work until Jan when we sunset the old launcher's backend.
Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
|
|
|
|
| |
|