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Thread Statistics | Show CCP posts - 6 post(s) |
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Wrangler
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Posted - 2007.02.13 09:35:00 -
[1]
Recently we had some billing issues, and if you petitioned it should be dealt with or the GMs should get to you soon. There has been some conflicting reports regarding if the issues were sorted or not, which is why we'd like you to post here should you still have a problem with billing.
Without overly complicating things, if you had a problem but it has been resolved or it was caused during the last few days and you already petitioned, you don't need to post. But if you're having problems with billing right now, please post to let us know if the billing system still have problems.
And of course, even if you post here, please petition as well. 
Wrangler
Assistant Community Manager
EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base
Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ |
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CCP Wrangler
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Posted - 2007.02.13 09:35:00 -
[2]
Recently we had some billing issues, and if you petitioned it should be dealt with or the GMs should get to you soon. There has been some conflicting reports regarding if the issues were sorted or not, which is why we'd like you to post here should you still have a problem with billing.
Without overly complicating things, if you had a problem but it has been resolved or it was caused during the last few days and you already petitioned, you don't need to post. But if you're having problems with billing right now, please post to let us know if the billing system still have problems.
And of course, even if you post here, please petition as well.
Wrangler
Assistant Community Manager
EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base
Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ |
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Wrangler
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Posted - 2007.02.13 10:12:00 -
[3]
 Originally by: Minmatar Citizen 138031
I had isues the other day, but I just went and bought a GTC. Although im hearing rumours about it still billing you ? I have been lazy and haven't checked but any way you can comfirm if that has been happening ?
Do you remember what ype of problem you had? Error messages and such?
Wrangler
Assistant Community Manager
EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base
Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ |
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CCP Wrangler
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Posted - 2007.02.13 10:12:00 -
[4]
Originally by: Minmatar Citizen 138031
I had isues the other day, but I just went and bought a GTC. Although im hearing rumours about it still billing you ? I have been lazy and haven't checked but any way you can comfirm if that has been happening ?
Do you remember what ype of problem you had? Error messages and such?
Wrangler
Assistant Community Manager
EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base
Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ |
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Wrangler
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Posted - 2007.02.16 14:09:00 -
[5]
I'll unsticky this since it seem to be sorted, or they'll have it sorted soon. Please let us know if there are any further problems though.
Wrangler
Assistant Community Manager
EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base
Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ |
|
|
CCP Wrangler
|
Posted - 2007.02.16 14:09:00 -
[6]
I'll unsticky this since it seem to be sorted, or they'll have it sorted soon. Please let us know if there are any further problems though.
Wrangler
Assistant Community Manager
EVE Online
Contact Support - Contact Moderators - Report Bug - Submit News Leads - Knowledge Base
Player Guide - Policies - Join ISD - Fan Submissions - DevFinder LiteÖ |
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