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Thread Statistics | Show CCP posts - 6 post(s) |
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CCP Snorlax
C C P C C P Alliance
973
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Posted - 2016.05.03 10:12:23 -
[1] - Quote
That's the risk of running the development version of the launcher :)
Thanks for bringing this up - just checked in a fix.
Before you go worrying that we don't test our code - the development version is the version we test - then we promote that to the release version once we feel it is ready.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
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CCP Snorlax
C C P C C P Alliance
979
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Posted - 2016.05.17 20:58:49 -
[2] - Quote
Carn Uta wrote:Same issue here - second time it has done this in the last month. Supposed to be crushing bee guys, not staring at some stupid counter - it is taking forever :( Are you not able to cancel? If not, are you on the latest launcher version (1037417) ?
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
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CCP Snorlax
C C P C C P Alliance
980
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Posted - 2016.05.18 19:23:48 -
[3] - Quote
Carn Uta wrote:CCP Snorlax wrote:Carn Uta wrote:Same issue here - second time it has done this in the last month. Supposed to be crushing bee guys, not staring at some stupid counter - it is taking forever :( Are you not able to cancel? If not, are you on the latest launcher version (1037417) ? CCP Snorlax, I let it run to the end, but it stopped about 20 files (out of 76,000+) from the end and just hung. I hit Cancel and yeah, I was able to log in. Missed all the fun yesterday sadly. When I have tried to use Cancel before it has just given me the spinning ball and I've had to keep restarting. The launcher is 1037417. I made the switch to Wine a few weeks ago without any issues and it seems much smoother overall. I also have it set to download all files locally, which also seemed to help. Thank you for responding. Carn Can you send me the launcher logs? Go to the View menu, Reveal in Finder, Launcher logs and put all the files there in a Dropbox or Google Drive and send me a link in EVE mail.
We've not been able to reproduce this inhouse - the process can take a long time but we've always been able to cancel, but I'll do my best to figure out why this is happening for some players, still.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
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CCP Snorlax
C C P C C P Alliance
983
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Posted - 2016.05.19 11:20:07 -
[4] - Quote
I'm still looking into this. I've not seen this take anywhere near this long on any machine I've tested on inhouse, but the hint about memory usage is a good clue. I'll see if I can plug that leak, then this should be more stable and finish quicker.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
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CCP Snorlax
C C P C C P Alliance
990
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Posted - 2016.05.20 11:13:45 -
[5] - Quote
We've not been able to reproduce a memory leak in this operation. I guess I'll resort to adding a setting to allow you to disable this - expect an update early next week. Sorry for any inconvenience this has caused.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
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CCP Snorlax
C C P C C P Alliance
991
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Posted - 2016.05.20 14:49:44 -
[6] - Quote
Invisusira wrote:CCP Snorlax wrote:We've not been able to reproduce a memory leak in this operation. Interesting. Memory leaks have been a pretty big issue for the Mac client since... I think it was Inferno? One of the expansions of that era first introduced huge memory leak issues, and there's almost always been some memory-leak related issue on the front page of the Mac forums since then. If you guys are having problems replicating the leaks, that does explain why it's such a long standing series of bugs. For the record, I've been playing EVE on three different macs (two iMacs and a laptop) over the years, and they've all experienced these issues. Thanks for the upcoming fix! Please consider making auto-verification turned off as the default option, as 99% of players don't read the forums or patch notes and will have no idea it exists. I was referring specifically to a memory leak in the launcher, in the verify/purge operation.
CCP Snorlax - Software Architect - Team RnB - @CCP_Snorlax - http://ccpsnorlax.blogspot.is/
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