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Thread Statistics | Show CCP posts - 6 post(s) |
Jarphen Bard
Gallente
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Posted - 2007.02.23 13:39:00 -
[271]
and we get the official version of events when?
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Maam
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Posted - 2007.02.23 14:19:00 -
[272]
 Originally by: Jarphen Bard
and we get the official version of events when?
When you get some manners?
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Jarphen Bard
Gallente
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Posted - 2007.02.23 14:33:00 -
[273]
Originally by: Maam
Originally by: Jarphen Bard
and we get the official version of events when?
When you get some manners?
I shouldn't need manners, I should be getting the information without request. You know paying customer, company who cares??
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Maam
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Posted - 2007.02.23 14:38:00 -
[274]
Originally by: Jarphen Bard
I shouldn't need manners, I should be getting the information without request. You know paying customer, company who cares??
They had an internal problem that took them a little longer to fix than planned. What are you going to do, offer them database consultancy?
Even for the usual negativity of these forums, I can't believe how much some people are getting their panties in a twist regarding an hour and a quarter of downtime overrun.
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Jarphen Bard
Gallente
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Posted - 2007.02.23 15:16:00 -
[275]
Edited by: Jarphen Bard on 23/02/2007 15:12:14
Originally by: Maam
They had an internal problem that took them a little longer to fix than planned. What are you going to do, offer them database consultancy?
Even for the usual negativity of these forums, I can't believe how much some people are getting their panties in a twist regarding an hour and a quarter of downtime overrun.
Edit: There is also this prevailing feeling that paying your monthly sub gets you full permission to have the entire workings of the company laid open at your feet on demand.
It's much the same as I like to know the general cause of problems on my train journeys rather than just sit dumbly on the train for an hour and a half.
I make the request for information as we rarely seem to get the actual details of this sort of problem (even if they are considered rare).
As a professional DBA I could offer my services. As I'm based in London it wouldn't even be a particularly stupid offer.
As I'm a customer, I would just like to know if server issues are recurrent problems, so called 'stealth' patches or something else.
If you don't like me asking the question, please don't read the posts. :)
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Luthias III
Amarr
Bellum Aeternus
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Posted - 2007.02.23 15:54:00 -
[276]
Hey guys. Customers don't deserve to ask companies questions about downtime when they invest money into the company. We should be glad they let us play their game we pay money for.
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Ysolde Xen
Minmatar
Liberal Trading Co
Electus Matari
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Posted - 2007.02.23 16:25:00 -
[277]
Originally by: Maam
Edit: There is also this prevailing feeling that paying your monthly sub gets you full permission to have the entire workings of the company laid open at your feet on demand.
And full dispensation from basic manners, don't forget that part.
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Gnulpie
Minmatar
Miner Tech
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Posted - 2007.02.23 20:22:00 -
[278]
Originally by: Jarphen Bard
It's much the same as I like to know the general cause of problems on my train journeys rather than just sit dumbly on the train for an hour and a half.
Hehe, I think that is quite funny. Actually many people behave like that, seems it is somehow a cultural aspect. Something like 'knowledge is power'.
But the truth is: the train won't move, regardless if you know the reason for the breakdown or not. What does it matter that you know the reason for the breakdown (eg. "There was a failure in the electronic, now we need to replace the damaged part.")? Can you lean back then and say "Ah, okay. Then I will just wait until they fixed it."? And if you can do so, why can't you do so before?
The piece of knowledge you got there is completely irrelevant. It changes nothing in the course of fixing stuff. The only thing which maybe would help is an ETA on when things will work again. Everything else is just useless stuff and not at all worth to mention.
People should relax more.
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hotgirl933
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Posted - 2007.02.24 11:53:00 -
[279]
lets see what todays excuse is given the fact no dev - GM bothered to inform us what happened last night ( if ive missed an offical dev communication please point me to the applicable response if not taking bets - 2 hour unscheledued dt again) or no chat windows
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Kay Dubbelyou
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Posted - 2007.02.24 12:01:00 -
[280]
Edited by: Kay Dubbelyou on 24/02/2007 11:58:49
Edited by: Kay Dubbelyou on 24/02/2007 11:57:52
Originally by: hotgirl933
lets see what todays excuse is given the fact no dev - GM bothered to inform us what happened last night ( if ive missed an offical dev communication please point me to the applicable response if not taking bets - 2 hour unscheledued dt again) or no chat windows
The 'official' downtime time is not over yet - perhaps they're making a hotfix for todays hotfix or whatever. Anyway, please be patient until 12:00:00 ;)
edit: okay its already 12:01 now - what's up with the server!!  
edit: why is the 'posted' date different than the 'edited' date? Using 2 clocks CCP? :)
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Isoo
The 5 Amigo's LLC.
NxT LeveL
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Posted - 2007.02.24 12:03:00 -
[281]
*(sigh* YOU BWROKE IT!
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hotgirl933
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Posted - 2007.02.24 12:05:00 -
[282]
nope looks like its broken
dt is now 1100 to 0100 daily CCP need to update their messages- still waiting for my officer sapwn to which i didnt get
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Hehulk
Black Sea Industries
Interstellar Starbase Syndicate
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Posted - 2007.02.24 12:10:00 -
[283]
Originally by: hotgirl933
nope looks like its broken
dt is now 1100 to 0100 daily CCP need to update their messages- still waiting for my officer sapwn to which i didnt get
DT runs for 14 hours now? Blimy 
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It's great being minmatar, ain't it |
Kesh McCall
Caldari
Malkalen Enterprises
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Posted - 2007.02.24 12:14:00 -
[284]
starting up right now
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Zorth Athall
Gallente
Dark Knights Flight Squad
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Posted - 2007.02.24 12:17:00 -
[285]
Perhaps people are more aggrieved that DT sits in their TZ and they feel penalized. Surly CCP could now consider moving DT to the middle of another TZ and mess with someone else's game time for a few weeks. Those that experience DT smack bang in the middle of their gaming time, with associated patches, extended DT and such surly deserve a break every now and then. Surly CCP cant keep penalizing them players for where they live.
Perhaps location dependent fees are an option. Given the average UK/ GMT TZ player experiences 1 hour less of game play per day, than someone on a 12 hour opposite timezone. Given an average of 30 hours DT per month, the player who experiences DT/ GMT TZ plays for 30 hours less than the the other guy --- "Cheers easy", he/she mutters as he puts his/her feet up on the desk and continues with undisturbed mining/missioning etc.
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Sazumaan Johnza
Raven Enterprises
Confederation of Independent Corporations
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Posted - 2007.02.24 12:18:00 -
[286]
Originally by: Maam
Edit: There is also this prevailing feeling that paying your monthly sub gets you full permission to have the entire workings of the company laid open at your feet on demand.
/signed
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Caffeine Junkie
Caldari
The Ministry Of Funny Walks
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Posted - 2007.02.24 12:21:00 -
[287]
Originally by: Zorth Athall
Perhaps people are more aggrieved that DT sits in their TZ and they feel penalized. Surly CCP could now consider moving DT to the middle of another TZ and mess with someone else's game time for a few weeks. Those that experience DT smack bang in the middle of their gaming time, with associated patches, extended DT and such surly deserve a break every now and then. Surly CCP cant keep penalizing them players for where they live.
Perhaps location dependent fees are an option. Given the average UK/ GMT TZ player experiences 1 hour less of game play per day, than someone on a 12 hour opposite timezone. Given an average of 30 hours DT per month, the player who experiences DT/ GMT TZ plays for 30 hours less than the the other guy --- "Cheers easy", he/she mutters as he puts his/her feet up on the desk and continues with undisturbed mining/missioning etc.
I understand where you are coming from but its kind of hard to judge, most players play in the evening (6pm to 12) so downtimes doesn't effect GMT TZ players, or most of Europe, or America, it will only affect perhaps Japan, Australia. (I haven't done the math).
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Indiano Arko
Elite Storm Enterprises
Storm Armada
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Posted - 2007.02.24 12:26:00 -
[288]
It's not really bothers me, but the possible solution would be making it so on odd days(weeks?) the DT is like it's now - 11-12 am UTC and on even days (weeks) the DT is during US day times.
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Maam
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Posted - 2007.02.24 15:13:00 -
[289]
Eve is a global game. Wherever they have the downtime it will upset some people.
11:00 - 12:00 GMT is good because:
1) Support personnel are at work, have had their breakfast, a coffee, and are awake. They haven't had a lunchtime beer yet.
2) Most of Europe are at work or school.
3) East coast USA are about to get up.
4) West coast USA are sound asleep.
If the downtime moves around, more people will get upset becuase they won't know when it happens without looking it up and planning.
If the downtime moves permanently outside of (say) 9-6 GMT it will probably involve overtime, and certainly involve more disruption to the support personnels' lives. They've got families to go home to as well.
I'm not even 100% sure what they do during DT. A database clearup for starters I'd imagine.
If there is ever a time that stability allows, or the DB can be maintained while fully active then it would be great to have downtime less frequently.
However, that doesn't appear to be the case now, I'm sure they don't do it just to annoy us. So don't fix what isn't (particularly) broken.
"You can't please all of the people all of the time", as the saying goes.
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Caffeine Junkie
Caldari
The Ministry Of Funny Walks
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Posted - 2007.02.24 15:26:00 -
[290]
Originally by: Maam
Eve is a global game. Wherever they have the downtime it will upset some people.
11:00 - 12:00 GMT is good because:
1) Support personnel are at work, have had their breakfast, a coffee, and are awake. They haven't had a lunchtime beer yet.
2) Most of Europe are at work or school.
3) East coast USA are about to get up.
4) West coast USA are sound asleep.
If the downtime moves around, more people will get upset becuase they won't know when it happens without looking it up and planning.
If the downtime moves permanently outside of (say) 9-6 GMT it will probably involve overtime, and certainly involve more disruption to the support personnels' lives. They've got families to go home to as well.
I'm not even 100% sure what they do during DT. A database clearup for starters I'd imagine.
If there is ever a time that stability allows, or the DB can be maintained while fully active then it would be great to have downtime less frequently.
However, that doesn't appear to be the case now, I'm sure they don't do it just to annoy us. So don't fix what isn't (particularly) broken.
"You can't please all of the people all of the time", as the saying goes.
I'm sure that majority of downtime is used to database backup (i'm a developer myself and I'm sure the EVE database is absolutely vast). Having the downtime at the same moment every day means its always 23 hours of playing that gets backed and at most 23 that will be lost if something catastrophic does happen. Moving the DT could potentially extend this to as much as 36 hours. I'd also imagine there are at least some memory leaks in the server side applications, rebooting every 24 is a good way clearing everything down and keeping everything reliable. I'm sure its technical possible to only do a DT once a week, but its also a big risk, both to node crashes and lost data.
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