CCP when your customers say your "fixing" of the undock/dock camera sucks,

you should take it on face value the customer is always right, else you lose $

Regards, a Freelancer

ps: would it not be better to spend your scarce Company resources on features we actually want

And that saying about the customer being right is bogus. I work in customer service, and most of the time, they (the customers) are selfish, greedy people that are either too dumb to know what they are talking about, or they're trying ro takke advantage of the system.

That's exactly the kind of prejudice we have to deal with on a daily basis from people who profess to work in customer service.

Do you not understand that some of those people that you think are attempting to take advantage of the system are just asking for much needed help? Do you not understand that you are rejecting them on the basis of your assumption that they don't actually need it?

Please understand that discrimination is actually a thing and just because you think you are right doesn't mean you cannot be totally wrong.

I work in a call center doing customer service. Over the last 5 years I've dealt with well over 40,000 people from all over the country. Some need some basic help, some need a lot of help, some make you wonder how they can ever remember to breathe, and some do try to take advantage of the system. I see it every day. When you've done it long enough, you can typically figure out what kind of person they are within 30 seconds from the start of the call. It was practically a required skill when I was in telesales.

And yes, you can tell when someone is trying to work the system (e.g. "The last person gave me a refund and store credit."). Fortunately there's usually systems in place to deal with those people.

What we're dealing with here, though, is none of that. I still have yet to see any special undock animation. I actually let my ship drift for a minute and nothing happened. Usually I just warp off right away, so I wouldn't see it anyway. When I docked up later, the animation ran in the background while I checked today's prices for the goods I acquired today. I didn't have to wait for any animation to finish. I barely noticed it was there.

I suppose I can conclude with a big I don't care. Keep it, take it, it's all the same. If it makes you sick, turn your head for a few seconds. It's not like it's a huge surprise. Other than that, you can just htfu and deal with it.

or dock into your captains quarters. I started doing it and I love it.

I'm surprised little things like this can give people motion sickness. I play FPS games regularly and dont have that problem.

Not everyone is impacted.

Also the feedback that is more "accessibility" focused suggests that there are at least two separate conditions interacting strongly with this new feature.

1. Motion sickness. I guess this is because the movement is lateral and jerky? I'm not that well versed in the subject.

2. Sensory overloads. This appears to be related to the forced motion, the bright lights and billboards and the removal of control over the camera that forces those bright lights and billboards on to your screen where previously you panned them off screen or covered them with windows instinctively.

Obviously the line between an accessibility concern and a matter of taste isn't a clear one, since the subconscious mind has a big part to play in both.

Forgive the old pictures of part of my scruffy gaming room:

http://imgur.com/ZZVqvpi

http://imgur.com/xlSJpc3

The first image shows an old setup of mine where you can see the old UI is still in use. You can see what I've done with the color scheme in order to give me the windows I can actually use, with a solid dark grey background and clear transitions between windows and parts of windows.

The second image shows a more recent setup of mine where you can see the current UI is in use. You can see I've had to tile windows over my main screen to cover the station interior, in order to avoid issues. The other screens are less of an issue as I turn them on and off when I do or do not need them, they rarely are all on like in this picture and the room is generally not illuminated by my flash but more softly lit.

Both of these images where taken before I found out that I have ASD. So these were adaptions I had made organically, trying to find a way to cope with the increasingly unpleasant game UI.

Obviously these images show plenty of signs of my condition, I know, denial is a powerful thing.

You can probably also gather, that I've played the odd VR game in my time.

Yea I understand that with some people its a legitimate condition. It would be nice if they didnt mess with the camera and just had the ship animate its way to the docking port with the usual full control of the camera. I suppose people are lucky they didnt decide to have the ship spin around with the camera following it as it starts to leave when you hit the undock button.

While it doesnt bother me personally, I would prefer they worked on things like adding attack and return buttons to the drone window (you know things we always should have had) instead of having to right click or use shortcuts, and spend a little less time on stuff like this. Its good that they are working on graphics, the secondary lighting not to mention the eventual implementation of anti aliasing some time back.

But I admit the docking video did seem to come out of left field and while I understand them not doing anything because 1% of the players have a problem, if its legitimate, it would be nice if they polished it to help.

I don't know. I've been autistic all my life, even if I didn't know that was the word for it, so I don't know what it would be like to view these experiences as a more typical person. Maybe they look great to 99% of players and therefore the right thing to do is to introduce these new features AND allow them to be disabled. Maybe they look terrible to 80% of players and therefore the right thing to do is to iterate the feature, because it's just bad. Personally, I don't want to spoil the experience of others just to make myself feel better, I want to improve my experience so that I can enjoy the game as much as other people do and as much as I used to be able to.


Everyone has their own priorities. Mine are just the fundamentals of being able to play the game, once I've managed to overcome those difficulties I'm sure I'll move on to worrying about graphical fidelity and all those niceties! But they seem like 1st world problems to me right now.


Well the most recent figure I've heard says 1.67% of births are impacted by ASD. EVE during it's first ~8 years was a love letter to Aspergers, so it may well have attracted a higher proportion than the general population, much like Aspies are often found in particular professions or with particular hobbies or within social circles with people who have similar conditions.

Who knows really, but I doubt the occurrence within our "population" will be up at the levels of colour blindness.