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Character transfer problem

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Author	Thread Statistics \| Show CCP posts - 1 post(s)
Uinen Amarr Backup Squad	Posted - 2007.03.12 12:59:00 - [1] Edited by: Uinen on 12/03/2007 12:56:41 Hello, ive tryed to transfer one of my characters and i get this info : Could not get payment authorization for this order: REQUEST 1489982 UNKNOWN VALUE XX FOR ATTRIBUTE COUNTRYCODE Any help? My credit card is working for 100% i was using it before and i have enough money on it. Ive filed a petition but it will teake blody ages :/ And my customer is waiting :/
govnomalo	Posted - 2007.03.12 17:05:00 - [2] Error mesaage : "Could not get payment authorization for this order: REQUEST 455292 UNKNOWN VALUE XX FOR ATTRIBUTE COUNTRYCODE" Made a thread, didnt get any info yet. I dont know if this something for petitin or just posting here is enough. Never the less, I have made a trial account, bought GTC, made it to normal subscription account and now i cant transfer a char theren , so im stick with 2 active chars that need training on 1 account....and time of subscription is slowly passing by :(
govnomalo	Posted - 2007.03.12 18:00:00 - [3] MAde a petition, but does this section serve the purpose to get atention by gms/ccp or just for help from random pilots regarding some information?
Uinen Amarr Backup Squad	Posted - 2007.03.12 21:31:00 - [4] It seems that im not only one with that problem. Were both stuck :(
govnomalo	Posted - 2007.03.13 07:42:00 - [5] Bump. anyone have any possible solution (like capital letters, deleting something, etc,etc)?
govnomalo	Posted - 2007.03.13 12:32:00 - [6] What bothers me i must be in NPC corp status all the time ready for transfer to happen any time soon. Cant imagine frustrations to put him in a corp then find out CCP fix something....then wait 24h to lose roles and get back to NPC corp....and then step on same problem :/
Uinen Amarr Backup Squad	Posted - 2007.03.14 08:13:00 - [7] Still no answer on petition or here.
govnomalo	Posted - 2007.03.14 22:53:00 - [8] Edited by: govnomalo on 14/03/2007 22:50:35 WILL THERE BE AT LEAST AUTOMATIC REPLY FOR THESE PETITIONS ??? It is fu...ck....ing idiotic Any sign that somebody working on it. Or this might be sign that those ppl might be even dead in that chamber. If so, hurry up and check it. There is a still a chance to SAVE THEM
Buddy Israel	Posted - 2007.03.14 23:05:00 - [9] I get this error : "An unexpected error has occured, please try pressing your browsers back button and try again. If the problem persists contact support" It is persisting, but they should change it to "good luck contacting support" lol
Eltyron North Eastern Swat Pandemic Legion	Posted - 2007.03.14 23:51:00 - [10] Yes, please fix this CCP, you have some players openning up their wallets willing to give you free money, maybe it can be fixed in 5 minutes, well worth the manpower cost for what could amount to 100's or 1,000's of dollars that we want to give you to transfer players today. Thank You.
Ninjaman2006	Posted - 2007.03.15 00:40:00 - [11] Originally by: Buddy Israel I get this error : "An unexpected error has occured, please try pressing your browsers back button and try again. If the problem persists contact support" It is persisting, but they should change it to "good luck contacting support" lol Chiming in with this problem as well. I'd rather not have my buyer waiting any longer than is necessary, poor guy :( Is there any word on this at all?
Fed Furioso	Posted - 2007.03.15 02:00:00 - [12] Aye, same problem. A response would be much appreciated by anyone with a work around.
Varriq	Posted - 2007.03.15 02:59:00 - [13] Problem here, too, different error message but the same one I've seen on the sell forums. Just says something like "Error, press back on your browser and try again. File a petition if it still doesn't work" I did, but my buyer and I are getting impatient
Pachedron	Posted - 2007.03.15 04:17:00 - [14] "An unexpected error has occured, please try pressing your browsers back button and try again. If the problem persists contact support" Same issue here as well. I have tried to complete the transfer 7 or 8 times today and got this error everytime. I generated a petition and received a response that went like this.... "If you have any dashes or commas in the information window see if removing them allows you to transfer the character. If it fails please send us exact details of the transaction so we can try find out what could possibly be causing this." Hopefully CCP gets this resolved ASAP!!!
Buddy Israel	Posted - 2007.03.15 04:52:00 - [15] I urge everyone who is having a problem with character xfer or portrait change to post here, because I fear we will not get any acknowledgement otherwise :/
K'arolyn Valsharesse Caldari	Posted - 2007.03.15 05:11:00 - [16] I for one would love to see this issue resolved in a timely manner. Thanks, in advance, CCP
Mr Majestikk Caldari Provisions	Posted - 2007.03.15 08:17:00 - [17] I'm having this problem too (posted in another thread also) Argh! it's so frustrating!!
Azul Kelpie	Posted - 2007.03.15 09:57:00 - [18] I too am having this problem. I have 2 accounts and am trying to transfer one to the other and getting the error screen. I, too have filed a petition.
Rogaru	Posted - 2007.03.15 12:29:00 - [19] Same problem here. I've petitioned CCP.
Malachi Nefzen Caldari Insane Decision	Posted - 2007.03.15 13:26:00 - [20] getting the same problem. An unexpected error has occured, please try pressing your browsers back button and try again. If the problem persists contact support.
Endometriosis	Posted - 2007.03.15 14:38:00 - [21] isnt CCP great not even a nod to the known problem? PS. i have it as well now
Pachedron	Posted - 2007.03.15 15:51:00 - [22] I just tried again today and I am still getting the same failure. 24 hours later and following a downtime and the problem still exists. Best chance to get focus on this issue is for everyone to create a petition and to reference this forum thread in the petition so that they know its not just an isolated case here and there.
Buddy Israel	Posted - 2007.03.15 16:45:00 - [23] I just received a response regarding this. " Hi, We are sadly already aware of the issue and we are working as fast as possible to have this fixed. GM Ytterbium " Keep the pressure on em! :)
Rogaru	Posted - 2007.03.15 18:12:00 - [24] Any one getting anywhere with this problem?
Pachedron	Posted - 2007.03.15 18:27:00 - [25] I just completed my Character Transfer successfully. Looks like CCP may have fixed this or I got real lucky.
Zubin Kozuka Simple Mathematics	Posted - 2007.03.15 18:29:00 - [26] Portrait swap worked. Account updated. Fix came within 24 hours. Not sure if that is good or bad, but thank you for clearing up the issue CCP web people.
Zubin Kozuka Simple Mathematics	Posted - 2007.03.15 19:28:00 - [27] ^^ Correction to the above post. Portrait Swap did NOT work... but CCP took my money anyway. And I am... LIVID! Dumped the cashe and "Portraits" folder... portraits haven't changed either in-game, on my login screen or in the Account Management section of these forums... and they took my $10. Rediculous. Simply... rediculous.
Ninjaman2006	Posted - 2007.03.15 19:49:00 - [28] Edited by: Ninjaman2006 on 15/03/2007 19:46:35 Edited by: Ninjaman2006 on 15/03/2007 19:46:17 Originally by: Zubin Kozuka ^^ Correction to the above post. Portrait Swap did NOT work... but CCP took my money anyway. And I am... LIVID! Dumped the cashe and "Portraits" folder... portraits haven't changed either in-game, on my login screen or in the Account Management section of these forums... and they took my $10. Rediculous. Simply... rediculous. Your portrait on the forums won't change for some time; that's just the way the boards work. It's odd that your in-game portrait hasn't changed though.
Zubin Kozuka Simple Mathematics	Posted - 2007.03.15 19:52:00 - [29] Edited by: Zubin Kozuka on 15/03/2007 19:49:29 Originally by: Ninjaman2006 Edited by: Ninjaman2006 on 15/03/2007 19:46:35 Edited by: Ninjaman2006 on 15/03/2007 19:46:17 Originally by: Zubin Kozuka ^^ Correction to the above post. Portrait Swap did NOT work... but CCP took my money anyway. And I am... LIVID! Dumped the cashe and "Portraits" folder... portraits haven't changed either in-game, on my login screen or in the Account Management section of these forums... and they took my $10. Rediculous. Simply... rediculous. Your portrait on the forums won't change for some time; that's just the way the boards work. It's odd that your in-game portrait hasn't changed though. Oh, I know about the forum portraits being slow... and that's ok. But it hasn't updated on my login screen, or on my Character Sheet. It didn't update in Account Management or anywhere else, which tells me that the system accepted my credit card, took my money, and just never completed the actual operation. This is insanely poorly managed. Don't do anything like I did. It's just throwing your money away.
Uinen Amarr Backup Squad	Posted - 2007.03.15 20:09:00 - [30] Could not get payment authorization for this order: REQUEST 629326 UNKNOWN VALUE XX FOR ATTRIBUTE COUNTRYCODE Well not everything is fixed :/

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