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Author |
Thread Statistics | Show CCP posts - 30 post(s) |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.03.28 03:10:00 -
[1]
ffs is it going to take an act of congress (american here) to get this resolved ? for 45$/mo, my dsl gets fixed if it gets bugged and that's including a truck roll...... how about training some T2 customer support skill books and distributing them ???? Or call SOE and do a case study on why they failed ffs ?...... |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.03.31 18:34:00 -
[2]
/signed
And /signed to the other 10 posts about this same subject. It might be a good idea to round up some talk-back websites that will let us express what's wrong with this region.
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LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.04.06 22:16:00 -
[3]
/signed.......
Man can we just get a response from CCP here.....
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LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.04.11 14:32:00 -
[4]
This issue is still broken with the roids and BS drops/spawns/omgwtf warping......
It is deplorable that there is no CCP answer to this issue either here, or via a patch of which we've had 2 and no fix.....
Sad to see where this game has sunk to in terms of dealing with bugs over the last 4 years really..... |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.04.21 16:11:00 -
[5]
/me reserves final comments until I see how this gets implemented.
I think the other people got it right though in their responses...... next time FFS just ask the same 100's of people that have reported this issue, and keep us updated. Would save alot of frustration and people idling or quitting their accounts. |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.05.07 20:58:00 -
[6]
Gotta love the responses here, or lack thereof.....
/sarcasm off |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.05.16 01:08:00 -
[7]
Glad to hear it's being looked at, can we get some input as to what exactly is being looked at ? |Father of 1|Master of All| |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.05.17 12:10:00 -
[8]
Still waiting on a CCP update, please. |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.05.20 23:18:00 -
[9]
/me sets his calendar for 5/11 - > 5/25.
Man after all this time we need some uber loving on drones and exploration sites (hint hint CCP) |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.05.24 15:59:00 -
[10]
/me prods Eve Dev Team
We need an update to these issues. It borders on disrespectful to the playerbase living in the drone regions that we can't get timely updates to issues that have been acknowledged and "are being tested". I can assure you if my STI was in the shop I'd be getting an update....... Seeing as I pay monthly for both my STI and 4 characters on Eve, I should expect the same. |
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LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.05.27 11:30:00 -
[11]
Checking in again since heck hasn't froze over yet...... |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.06.22 16:44:00 -
[12]
I'll bite :
I think it goes without saying that we (residents of the drone regions) moved here of our own volition. No argument there.
What is exceedingly frustrating, and in my opinion down right stupid, is the lack of communication from CCP regarding their acknowledgement of the issues, and most importantly THE PLAN TO FIX IT.
I myself don't claim to have working knowledge of their operating environment other than to have read about their infrastructure as a whole in articles they posted, or their vendors posted (ramsan, IBM, etc).
My point is, this game for all the "pretty" graphics is essentially Stateless Python game client that is tied via tcp to a backend proxy server farm, that in turn gets information serviced via MsSQL queries, stored procedures, etc.
I do know from my 16 years of doing data center deployments and being a RL Director in a few IT companies that tools exist to audit code and run scenarios, setting breakpoints or triggers to see what the outcome of a given "tweak" would be.
It is beyond me that after as was mentioned the last 8 monthes that CCP haven't been able to cohesively come up with an explanation as to why the Drone Regions are messed up, and to fix them. I will acknowledge that *some* issues are addressed, but OVER ENGINEERED which exacerbates the other issues........
What I would love to see myself, and I'm sure some of the other players in the Drone Regions, is first acknowledgement by senior CCP personnel that there IS a problem, and that they would then list the known problems.
I would then love to see a plan of attack as to how they will fix this. I have watched the video where CCP's CEO talks about the gigs of logs they collect every day (and this video is like 3 years old now I think)..... So given that they have built their own debugging tools, it is nearly unforgivable that things are still clearly busted out here.
Is it asking to much (directed towards CCP senior staff) for *YOU* to acknowledge and then detail for us what exactly you plan to do to make this situation right ? I think that as players, we've done our part by seeding Outposts, and literally 100's of POS's in the area, as intended..... Don't you think that parity now with drone balance and other factors like faction spawns and complexes should now be brought in line ?
In closing, as a player that has 3 full accounts I've invested in for the last 4 years, it is sickening to me that such a simple set of issues continues to drag on, and to be honest my playing time is reduced because I feel like I'm *working* in the game instead of semi-enjoying or fully enjoying the game AS INTENDED.
While I'm sure the response in my case would be (by the player base) that it was my choice to spend the $100's of RL dollars for subscriptions over the years for my accounts, and I do for the record love this game, it is beyond my comprehension that these same issues that Cruel Fox and others have taken time to report on (and are apparently valid, according to patch notes) are not being actively acknowledged and addressed.
Can we please get a response from senior Dev Staff on this post ? We (Drone Region Residents) really could use a morale boost out here.
Fly Safe 07
Localhost |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.06.26 18:04:00 -
[13]
/me taps foot waiting for Exploration updates as well as NPC loot drop updates. |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.07.03 13:33:00 -
[14]
<beating dead horse to death again>
CCP, we (about 5000 of us, if you count alliance member counts) are still waiting for a timeline and explanation as to when we can expect :
1) Exploration to be fixed - I have been scanning systems myself and find what everyone else finds, exactly zilch !
2) Loot drops from salvage in line with other regions
There are the usual smaller issues I'm not even going to waste time itemizing again, I have posts from before as do other players that echo the same exact things (so there isn't fabrication of the story, you know.....)
</beating dead horse to death again>
It goes beyond comprehension that this thread is 1000 replies long, and has the highest visibility of any thread in this entire sub-forums and therefore read by quite a few people, yet ranks the lowest in terms of priority to getting addressed, over issues that are so clearly busted my non-game-playing wife can even understand why I get ****ed..... Just stop the excuses, address the players like the paying public we are, and let's move on.
/signed |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.07.07 16:37:00 -
[15]
I believe we have been forgotten *AGAIN*
Good grief CCP, how hard is it to give your paying customers an update ? The issue is large enough and has gone on long enough to warrant a sticky and an ongoing update to what you are doing to fix this busted region. Heck, you might even get folks on Sisi to double check your progress if you could get down off the high chair and let us paying plebes know what progress is being made.
/signed again
Localhost |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.07.09 06:27:00 -
[16]
Edited by: LocalHost on 09/07/2007 06:28:09
Originally by: Hammer Judge I wonder how high the series of issues in Dronelands are on their to-do list. What could be higher?
Apparently not as high as walking around some stupid stations which continues to get loving while drone regions get the shaft on a multitude of acknowledged but shoddily handled if at all issues...... Customer Service FTL on these issues, big time. Shame too, Eve started out as that game where players could expect non-biased timely feedback.
Oh, and apparently there's a known bug with medium towers and cynos..... that has been stated will have a September fix to it...... |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.07.14 12:28:00 -
[17]
Originally by: CCP Oveur This is Oveur's automated forum posting service. Thank you for taking the said quote out of context. For your convenience, we have added the response to which this is a reply, which explains the reply in question. For further emphasis, the important parts have been put in bold.
There is a problem in general with some Exploration sites and it's not limited to the new regions. We have a team working on it. There is also a problem in general with some Asteroid sites and it's limited to the new regions. You should have a team working on it.
Thank you very much and have a nice day.
Hi, this is the automated "I'm a paying customer and I'm tired of not getting concrete answers to some very valid questions concerning a product I've been paying you for over 4 years now" service.
Seriously, before you get all cute perhaps you can actually give us some timelines on when functions are expected to be fixed. There was a time it was funny that we were sods out here in the Drone regions trying to make obviously broken things work, but that time is about 7 monthes stale.
Your best spokesmen is the community in which you build, that is true for any game out there. As it stands, this reputation is tarnished at best, if I only judge by the reactions of my friends (RL) and the in-game friends that still play but left this region due to obvious lack of CCP development and fixing. |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
|
Posted - 2007.07.18 14:01:00 -
[18]
Originally by: CCP Prism X Hello again, just returned from my summer vacation and much to my dismay this topic seems to have grown some 8 pages 
Like some of you might know I was working on some of the issues here and I'm glad to see they aren't popping up (as far as I can see). However, if there are still issues I'll give you the same advice as I've given people who approached me in local as I was looking at things:
Start a new topic. Make it on one single topic. Dont go all over the map.
There's just too much of everything in this topic and no focus. Pick what bothers you the most. Make a new topic with the subject something in the direction of: [Drone Regions: Mesocricetus Auratus causing masticating deterioration in power core, please fix!] where the subject depicts your favourite wrong doing. As long as that topic stays on topic we can see how many people actualy agree with you and that puts alot more pressure on that topic than 38 pages of everything between the heavens and the earth. It's also quite scary to reply to these topics as there is no way you can cover every subject that has been raised so somebody will always feel shafted.
Ofcourse you can also go on and post here if you want to keep the thread alive. It will definetly show for how long this issue has been going on but it's not going to facilitate it's resolution in the same manner as a concise campaign is. Now, please refrain from misunderstanding this as some veiled threat, insult or as a promise that everything will be alright as soon as those topics are made. I'm just offering a suggestion on how we can make this easier for everybody.
At any rate, I'm signing out of this topic. It's been fun to be helpful and actualy see the labours of my work turn some frowns upside-down but now I must turn my attention elsewhere. The current (I think they're the current ones) complaints are not really in my ballpark and I dont know what, other than respawns and asteroids, has been fixed and I'm not re-inventing the wheel (although it could do with some more pew pew).
Untill we meet again, ~ PrismX
Well pardon my lack of enthusiasm, but while your work is appreciated, don't you have the ability to look over a cube at the office, or (we know you have MSN) text one of the GM's that *does* have the ability to look into these issues ?
Saying that it's been cute and all, and that we might ought to make new threads flies in the face of reason and tries my patience personally..... we have been trying to get these issues fixed for monthes, almost coming up on a year now, with petitions and having *THE* most active thread on this sub-forum....
What I, as a paying customer for 4 years on 3 accounts, would like to see is a response by CCP explaining where we are with the issues brought up over the last 9-10 monthes in this thread. Instead of "burying" the issues by creating new threads, it seems to me the best way to put this issue to rest is to acknowledge the problems instead.... sending in junior members of your team to peek and poke, while fun temporarily, doesn't actually fix the problem.
That's my 2 cents, based upon how other companies work that actually seem to care bout their paying customers. |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
|
Posted - 2007.07.18 16:11:00 -
[19]
Quote: You as a demanding customer could show some initiative instead of talking about vague issues that exist in this monster thread, how bout compiling all the issues brought up in this thread and mark the ones that have been fixed and the ones that havent been?
Then start a new thread with that compiled list, get more feedback and hope for more success.
As a independant developer I have experienced the nightmare of players making demands that something should be fixed while at the same time they only talk in general terms about a feature set, this makes it almost impossible for me as a developer to get a concrete idea what exactly is wrong, or infact if there is something wrong (people sometimes simply dont agree with your game desing choices).
only my 0.1 isk.
Thanks for your input. With all due respect, the responsibility after 37 pages of attempts by players to get this resolved is *NOT* on the players. As a developer, you probably know that you will be far more knowledgeable as to why things are broken to begin with, and to be honest, if you want people to enjoy your product, you would have to show a far more vested interest in resolving those problems or issues that are broken. 37 pages of responses and the highest read status on this sub-forums (which mind you are very active) tells me that it's overdue for action by CCP to address and fix the issues, or simply state that stuff is broken, or working as intended.
<IRL>
I've been in IT for about 16 years now myself, the last 10 years of which I've either been a manager or director level employee. I mostly work in High Performance Computing (Linux Clustering, etc). My point is, it is not logical to me that a statement and some due diligence aren't being done by CCP to actively resolve the issues pointed out in this thread.
I've listened to the CCP CEO in the videos they have here on the main ccp website, and believe me back when this game first got out of beta in 2003 I was totally pumped about it. However, that being said, I really think that marketing has taken over in place of the technical brilliance that CCP once had as their claim to MMO fame.
While I haven't written a game myself, I have supported as Director of IT a company that in turn ran the back end for large farms of gaming servers for the US Army, EA Games, and some other notable US gaming company entities. I interfaced with the devs daily and we worked through issues on how to keep their servers and related facilities running.
My point I'm making here is that I know CCP is aware of the issues and it is this fact that surprises me in light of the fact that not a whole lot has been done to fix our issues, as well as other issues that have cropped up (Desync, very bad network connections with their L1/L2 tiered providers, etc). Worse, communications with players has been sporadic at best, and downright condescending in the worst cases.
I wouldn't waste my time if I didn't care passionately about the game and my 4 years + invested in it, so don't take this as a slam against Eve, or CCP as a whole. Take it as I am a knowledgeable, paying customer that is fed up with the lack of action on CCP's part to at least acknowledge and present a workable plan to fix issues that are near a year old.
</IRL>
As someone else noted, other games are coming out that will be competing for space and time on peoples hard drives and lives. Don't let this game end up like another game I played for 4 years prior called mankind... yet another great game that the developers took from a 250,000 player base down to nothing due to lack of action and responsiveness to glaring bugs and issues, as well as arrogance. I challenge CCP to rectify this situation. Not to sound condescending myself, but I'd even volunteer in any way possible, pro-bono, to help fix some issues and get Eve back right again.
/Signed |

LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.07.18 18:51:00 -
[20]
PrismX,
It is greatly appreciated that you participated to fix the Asteroids. I don't think it would be off base to say that *EVERYONE* in the Drone Regions appreciated it. That said, It took months to get that addressed, and coupled with the still existing other issues that players are illustrating, there does exist a great deal of disappointment.
I think and I'm sure I'm not alone in thinking this that the absolute best thing you could do is yell over the cube or IM whomever is responsible for gameflow, to come take a look and profile the issues still here.
Originally by: CCP Prism X Right, promising to not post again in any topic is always a surefire way to do just that. 
Just to get a few things straight. I'm not trying to hide anything. I very consciously stated that you can keep posting here to show how long this has been broken. I wasn't saying it to be funny, I was saying it to avoid accusations of trying to silence the matter, because I dont believe going down that road is going to help anyone.
I decided to make the new regions my pet project mainly due to a couple of players who I talked to while I was surveying them. They were extremely polite and concise in their points. It wasn't untill I met those players when I started piecing together what the general consensus was (that and reading this topic over and over again) concerning the asteroids (ofcourse general would be the majority, not everyone). I'm not pulling your leg when I say that the lack of focus in this topic is detrimental to fixing these issues. I'm not saying it wont happen if you dont create new topics either, it's a suggestion to "Help us help you". If you think that is unnacceptable then it is your opinion and I'm not going to argue that, post here if you desire.
Now, In the asteroid topic I've given a short answer on the state of affairs. I also see that it's not a very hot topic which tells me that the asteroids aren't the main issue anymore (although things will never be considered perfect). The exploration topic on the other hand is rather hot but I dont know much about the technicalities behind that, so I asked Greyscale to give you some info, which he did to the best of his ability and made people who are keenly interested in exploration happy. Any other issues haven't come up so I can only assume it's only those two issues.
This is also not just for our sake. Some players might not care to read through 2 pages of something they do not consider broken to find the single post about exploration which they consider broken. I'm just advocating focus and organization, not trying to silence you. Please, take my advice as just that, an advice rather than an order or some manipulative way of diverting your attention. You don't need to follow it. If I wanted to silence this I'd have locked the topic and possibly created new ones myself. I'm just trying to sort things out in the fastest manner possible.
So, post here if that is your preference. Post here and in the new topics if you want to do best of both worlds. I'll continue ghosting this topic, I doubt I'll post here again though as the asteroids are working as intended and the respawn rate has been fixed. If I see much activity in one topic and I can't give you good enough answers I'll try and find a Dev for you which can give you answers (and I'll see activity alot more easily if subjects have dedicated topics, mind you). If at any point something arises which I can look into personaly, I'll do that at the first opportunity. That is, if you want me to. If you've come to regard me as some manipulative marketing genius trying to silence the subject as I stand to gain something from it.. then I don't think I've got much to offer anymore.
At any rate, I'd like to thank everyone who were ready to help me locate the source of the respawn problem and willing to take time to explain their ideas on the asteroid problem. It truly was fun to interact with the community to get things fixed.
~ PrismX[/
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LocalHost
Empirius Enigmus Navy Dark Matter Coalition
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Posted - 2007.07.21 15:02:00 -
[21]
No mention in patch notes of ANY of the issues we've been asking for a fix for........
What is the deal ?!?!
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