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Thread Statistics | Show CCP posts - 0 post(s) |
Oritar
Amarr
Shadows of the Dead
Aftermath Alliance
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Posted - 2007.03.19 12:10:00 -
[1]
Anyone not beeing able to conect to tranquility?
12:11 eve time.
=DeluXe Pod= /tm/ The new way to drift in space -Buy it at nearest station or contact me for prompt delivery. |
MailFan
Horizon.Inc
Dark Matter Coalition
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Posted - 2007.03.19 12:11:00 -
[2]
Nope still down.
Thought for a second they moved to patchday forward.
--
I'm in this mood because of scorn. I'm in a mood for total war
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Oritar
Amarr
Shadows of the Dead
Aftermath Alliance
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Posted - 2007.03.19 12:11:00 -
[3]
right.... my news window just updated. no need to reply 
=DeluXe Pod= /tm/ The new way to drift in space -Buy it at nearest station or contact me for prompt delivery. |
Drakar Verge
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Posted - 2007.03.19 12:12:00 -
[4]
Mine says down til 12:20 due to hardware issues
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Gunner
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Posted - 2007.03.19 12:19:00 -
[5]
 Originally by: Drakar Verge
Mine says down til 12:20 due to hardware issues
No no no, it says Issues with NEW hardware are preventing startup. They just sneaked in some new stuff ahead of schedule (patch is tomorrow namely) and ****** up.
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Space Runt
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Posted - 2007.03.19 12:23:00 -
[6]
I think you'll find hardware and software updates are done almost daily... however things normally go so smooth that we don't notice... just occasionally something gets messed up like today so the servers are a bit late
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Gunner
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Posted - 2007.03.19 12:26:00 -
[7]
I'm afraid this happens a lot, especially around patch dates. It's not normal if you were trying to say that.
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Space Runt
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Posted - 2007.03.19 12:29:00 -
[8]
Originally by: Gunner
I'm afraid this happens a lot, especially around patch dates. It's not normal if you were trying to say that.
yep due to reasons i stated above... they sneak in stealth patches server side to help lighten load on the patch day...
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Lex Kram
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Posted - 2007.03.19 12:31:00 -
[9]
Bring Autocannons online, set Ammo selection to Flame, Target CCP acquired......
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Jadice Dreamshifter
Gallente
The New Genesis
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Posted - 2007.03.19 12:36:00 -
[10]
hehe, bubbles again ^^
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Drakar Verge
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Posted - 2007.03.19 12:40:00 -
[11]
9 more minutes :/
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D'Anubius
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Posted - 2007.03.19 12:42:00 -
[12]
As I thought... CCP every time updates something (hardware or software) the game will stop for a while... May be they should employ techs and devs who adepts at theier job...
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Volucer S
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Posted - 2007.03.19 12:46:00 -
[13]
 Starting up! 6 mins
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Geee69
Molden Heath Syndicate
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Posted - 2007.03.19 12:53:00 -
[14]
Edited by: Geee69 on 19/03/2007 12:50:00
the "4,3,2,1" issue again...
and the server stay down
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Maureen D
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Posted - 2007.03.19 12:54:00 -
[15]
and down again.. djeez.. how many times have we seen this problem allrdy ?
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Gharthak
Gallente
The 5 Amigo's LLC.
NxT LeveL
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Posted - 2007.03.19 12:55:00 -
[16]
CCP needs to do their little hardware upgrades when they have schedualed downtime.. Would that make too much sense?
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Geee69
Molden Heath Syndicate
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Posted - 2007.03.19 12:55:00 -
[17]
and hown many times will we see in the future 
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Morgassana
Caldari
JuBa Corp
Lotka Volterra
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Posted - 2007.03.19 12:58:00 -
[18]
have some patience... CCP works hard at spending our money :)
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D'Anubius
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Posted - 2007.03.19 12:58:00 -
[19]
Originally by: Gharthak
CCP needs to do their little hardware upgrades when they have schedualed downtime.. Would that make too much sense?
The problem isn't that they doing upgrades in scheduled DT... the probelm is that every upgrades causing problems... I just can say that I said before some posts...
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Space Runt
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Posted - 2007.03.19 13:00:00 -
[20]
Originally by: Gharthak
CCP needs to do their little hardware upgrades when they have schedualed downtime.. Would that make too much sense?
it's not that simple.. they try to do any upgrades hardware or server hotfixes (software) during the 1hour DT if they think the upgrade will take longer they do normally put out a warning (like with tom's patch) but sometimes things go wrong and you end up with things like today...
sadly there isn't alot we can do about it apart from leave CCP to find the problem and fix it..
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Nathan O'neill
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Posted - 2007.03.19 13:00:00 -
[21]
I have to comment on something I'm sure many people have said before, why is CCP persisting with a 1 hour down time? With the current technology available (and I should know, I do this for a living for a huge company (150,000+ employees), 100% uptime is not just possible but expected. If I was to tell a client that they would loose 1 hour per day for maintenance I would be out of a job and I think it's about time CCP started looking at ways to ensure 100% uptime. Otherwise, why not give us a 1/24 discount on our monthly fees?
Also, the sheer volume of "unplanned" outages are unacceptable for a company which derives it's income from connected clients. We have systems which have more than 32,000 connected users and again, to take it offline for 5 minutes let alone 1 hour every day is not acceptable.
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HaloGoin
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Posted - 2007.03.19 13:01:00 -
[22]
Originally by: Nathan O'neill
I have to comment on something I'm sure many people have said before, why is CCP persisting with a 1 hour down time? With the current technology available (and I should know, I do this for a living for a huge company (150,000+ employees), 100% uptime is not just possible but expected. If I was to tell a client that they would loose 1 hour per day for maintenance I would be out of a job and I think it's about time CCP started looking at ways to ensure 100% uptime. Otherwise, why not give us a 1/24 discount on our monthly fees?
Also, the sheer volume of "unplanned" outages are unacceptable for a company which derives it's income from connected clients. We have systems which have more than 32,000 connected users and again, to take it offline for 5 minutes let alone 1 hour every day is not acceptable.
I cannot agree more mate
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Norcuron
Caldari
Community for Justice
G.U.A.R.D.
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Posted - 2007.03.19 13:02:00 -
[23]
Edited by: Norcuron on 19/03/2007 13:15:08
Yep. Another "update" that went wrong.
I really ask myself one thing: Why do they have to fix stuff today when there is a scheduled extended downtime tomorrow?
Especially hardware issues.. since they never caused any trouble in the past^^
Did anyone ever think about or tried to get lost skilltime back from CCP? My skill was schedulled at about 10 Minutes after server restart.... you know what I mean.
I have to agree with Nathan:
It would be a nice move for CCP to come forward and at least compensate the "unexpected" downtimes.
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Maureen D
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Posted - 2007.03.19 13:02:00 -
[24]
Originally by: Nathan O'neill
I have to comment on something I'm sure many people have said before, why is CCP persisting with a 1 hour down time? With the current technology available (and I should know, I do this for a living for a huge company (150,000+ employees), 100% uptime is not just possible but expected. If I was to tell a client that they would loose 1 hour per day for maintenance I would be out of a job and I think it's about time CCP started looking at ways to ensure 100% uptime. Otherwise, why not give us a 1/24 discount on our monthly fees?
Also, the sheer volume of "unplanned" outages are unacceptable for a company which derives it's income from connected clients. We have systems which have more than 32,000 connected users and again, to take it offline for 5 minutes let alone 1 hour every day is not acceptable.
i second this... do the math guys. They earn tons of money, but i sometimes get the feeling they dont even think about things good when bringing in new nodes. Every new node the last three weeks has caused the SAME trouble. |
Rezerwowy Pies
Caldari
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Posted - 2007.03.19 13:06:00 -
[25]
Originally by: Nathan O'neill
I have to comment on something I'm sure many people have said before, why is CCP persisting with a 1 hour down time? With the current technology available (and I should know, I do this for a living for a huge company (150,000+ employees), 100% uptime is not just possible but expected. If I was to tell a client that they would loose 1 hour per day for maintenance I would be out of a job and I think it's about time CCP started looking at ways to ensure 100% uptime. Otherwise, why not give us a 1/24 discount on our monthly fees?
TRUE TRUE TRUE
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Drakar Verge
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Posted - 2007.03.19 13:09:00 -
[26]
cmon please work this time baby
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Xar Zhun
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Posted - 2007.03.19 13:11:00 -
[27]
Not trying to justify CCP but...........
This game is complex, just think of the serverside transactions that go on every day with 30000+ players, the number of jump, combats etc etc etc
each one will leave a foot print on the serverside and to be honest think of it this way.
dont clean your home for a week and see how much it smells then.
Other than that where is some official notification of what the $$$$ is going on?
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Xar Zhun
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Posted - 2007.03.19 13:12:00 -
[28]
Second bounce
9 minutes and counting
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Nathan O'neill
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Posted - 2007.03.19 13:16:00 -
[29]
Originally by: Xar Zhun
Not trying to justify CCP but...........
This game is complex, just think of the serverside transactions that go on every day with 30000+ players, the number of jump, combats etc etc etc
each one will leave a foot print on the serverside and to be honest think of it this way.
dont clean your home for a week and see how much it smells then.
Other than that where is some official notification of what the $$$$ is going on?
Believe me, I completely understand the inherant complexities with this sort of environment, however, my expectations are along the lines of what is not just common place, but demanded in business critical applications and services in a corporate environment. That is, multi homed redundancy ensuring 100% uptime. The simple fact is that consumers now demand access to products and services 100% of the time and as such companies are finding ways of making that happen. Things like load balancing, virtual servers, clustering, online db maintenance etc are not new technologies and are used to make systems which handle significantly more important and higher volumes of data than gaming (i.e. retail, banks etc) 100% SLA guaranteed 24/7 operations.
My point is that it is unacceptable that CCP have not implemented or are working towards this goal. To have a hardware upgrade or swapout in a blade or clustered environment take out your mission critical application is not just poor customer service it's absolutely unacceptable in this environment (especially given how much $$ is thrown at CCP every month in subscriptions).
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Sonya Rayner
Amarr
Unicorn Enterprise
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Posted - 2007.03.19 13:17:00 -
[30]
I wonder what'll happen tomorrow :D Oh well, seems like no eve for today ^^
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couldn't resist... sorry... |
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