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Xel Vaugenhar
Gallente
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Posted - 2007.04.03 18:36:00 -
[1]
for some reason some times when i play Eve on my main machine, it locks up completely. it happens most often I'd say while I cross over into a new system, deadspace, or dock/undock. it causes a total lockup that requires a hard reset. It doesn't seem to happen with any other program.
Is this the right place for me to be posting for assistance/advice? what other info would be useful for this? (i may not be able to give computer spec info or whatever till tonight when i get out of work).
Thanks :)
-Xel
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Xel Vaugenhar
Gallente
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Posted - 2007.04.04 18:14:00 -
[2]
I tried a complete reinstilation using no files from the old install. it seemed to last longer, but still locked up on me. it still only locks up when I'm 'doing' something. it won't lock up if i just leave my character logged in at a station or anything.
any advice?
thanks :)
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Andrue
Amarr
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Posted - 2007.04.05 08:56:00 -
[3]
 Originally by: Xel Vaugenhar
I tried a complete reinstilation using no files from the old install. it seemed to last longer, but still locked up on me. it still only locks up when I'm 'doing' something. it won't lock up if i just leave my character logged in at a station or anything.
any advice?
thanks :)
I get that from time to time as well. Earlier this year I was getting it nearly all the time within fifteen minutes of starting the client. Once the fifteen minutes had passed it never happened again. I began to suspect it was caused by my graphics card so I upgraded that and the frequency reduced considerably. It became 'once or twice a week' instead of 'most times I play Eve'.
For the past month, however, it hasn't happened at all. This is something of a puzzle to me.
The rough timeline for me has been:
Jan '06 - bought new machine.
Summer '06 started getting occasional CTDs.
Autumn '06 - CTDs stopped. At some point trial period for eTrust AV expired so I switched to CA AV.
November '06 - Most of the time I play Eve I get a blue screen or hard lock-up within 15 minutes of playing Eve. It only happens once though. Leaving the machine idling for 15 minutes helps avoid the issue.
Jan '07 - Changed RAM (one module actually was faulty), upgraded graphics card (from NVidia 6800LE to NVidia 7900GS), upgrade CPU (from AMD64 3500+ to AMD64 4000+ [both single core]).
Feb '07 - Switched to AVG because CA AV won't auto-update for limited user accounts. Sent snotty letter to CA telling them give their developers a kick up the arse.
March '07 - Began to realise that my machine no longer locked or CTDd. It's possible that the problem went away after the Rev 1.4 patch.
Today - still got my fingers crossed but it's looking good 
Make of that what you want, lol.
--
(Battle hardened industrialist)
[Brackley, UK]
Please don't read this signature. |
Trival
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Posted - 2007.04.05 20:59:00 -
[4]
If you have this problem (like i did) here is a check list for you to look over on your computer.
1) check your ram size. if your ram is to low it will cause windows to crash for unknown reasons.
2) check your virtual memory. right-click "my computer" select properties. under the advanced tab click "settings" under "performance". select the advanced tab and at the bottom you will see the VM settings. if your VM is less then 2x your ram change it to atlest 2x your ram (3x for heavy gamming).
3) DRIVERS... if you are locking up check your drivers. i had this problem with my box last week after returning to eve. but when I updated my ATI drivers and my Sound drivers the freezing stoped.
4) if this don't work then check the drivers for your mother board. they can also cause it to mess up.
5) check your video card performance settings and your eve settings. if you have both set to the "highest quality" then that can force the cpu and vpu to work over time and has a greater chance for a lockup.
there are more options that you can check to improve FPS and performance of eve and other games on windows. but check this thread Boost your FPS for more information on that
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Rhaegor Stormborn
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Posted - 2007.04.05 21:26:00 -
[5]
Could be so many things, but one thing not mentioned is that your BIOS could be setting auto voltages too low for your processor, ram, front side bus, etc, but unless you know about overclocking and what the correct voltages would be I wouldn't mess with it.
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masie may
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Posted - 2007.04.06 11:29:00 -
[6]
Out of curiosity, what mainboard are you using?
Is it by chance a 965/975 chipset with a realtek on-board sound?
If so, try disabling sound.
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Xel Vaugenhar
Gallente
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Posted - 2007.04.06 22:10:00 -
[7]
Originally by: masie may
Out of curiosity, what mainboard are you using?
Is it by chance a 965/975 chipset with a realtek on-board sound?
If so, try disabling sound.
um. i'm not sure how to check that actualy. i'm trying some of the other tips right now, i'll update after I try all i can.
thanks =D
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Xel Vaugenhar
Gallente
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Posted - 2007.04.09 02:25:00 -
[8]
Edited by: Xel Vaugenhar on 09/04/2007 02:22:52
Originally by: Trival
If you have this problem (like i did) here is a check list for you to look over on your computer.
1) check your ram size. if your ram is to low it will cause windows to crash for unknown reasons.
2 gigs of ram
Quote:
2) check your virtual memory. right-click "my computer" select properties. under the advanced tab click "settings" under "performance". select the advanced tab and at the bottom you will see the VM settings. if your VM is less then 2x your ram change it to atlest 2x your ram (3x for heavy gamming).
changed it to x2 and still had lockup. i think i'll set it to x3 and try.
Quote:
3) DRIVERS... if you are locking up check your drivers. i had this problem with my box last week after returning to eve. but when I updated my ATI drivers and my Sound drivers the freezing stoped.
i tried the auto-update for my card using just windows. should i try to directly download some from the company?
Quote:
4) if this don't work then check the drivers for your mother board. they can also cause it to mess up.
I'll try this next :)
Quote:
5) check your video card performance settings and your eve settings. if you have both set to the "highest quality" then that can force the cpu and vpu to work over time and has a greater chance for a lockup.
there are more options that you can check to improve FPS and performance of eve and other games on windows. but check this thread Boost your FPS for more information on that
i think i have it set to lower than max, i'll double check.
thanks =D
The lockups are still happening. now some times its a reset instead of a lockup though! so i think i'm making progress :)
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Xel Vaugenhar
Gallente
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Posted - 2007.04.12 22:13:00 -
[9]
The lockups are still happening. I bought a sound card instead so i'm running that instead of the onboard sound. I think i disabled my onboard sound, but i'm not positive. is there a way i can post up my system info to help diagnose the problem? would a directX dialog thingy help? any ideas of what could fix my problem? eve is the only game i have problems with like this :(
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Xel Vaugenhar
Gallente
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Posted - 2007.04.18 02:44:00 -
[10]
Reformatted! installed drivers. Locked up before the bulk data got done dropping in.
does anyone with ccp help with these things? or do i keep bumping the same thread forever?
thanks for all the help so far, just can't figure out what the problem is >_<
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Molly Hess
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Posted - 2007.04.18 03:12:00 -
[11]
would posting a directx diagnostic list help?
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The Piglet
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Posted - 2007.04.18 11:54:00 -
[12]
I had a similar problem, but i think my pc just couldn't handle it. Since it's the only game my pc can't handle I still think there's some kind of bug involved that makes my pc work overtime.
When i checked my 3.3 voltage however i discovered it was way too low (3.0 v) and when i played it even dropped a little lower.
What im trying to say is maybe you could check your power supply output voltages and see if theres something wrong with them too? (use a probe program, probably downloadable from your motherboard manufacturer).
I must stress trying to change hardware settings can seriously damage your computer and you should not do it without proper assistance if you don't know what you're doing. This is also the reason im not giving any solutions to it, because i don't know enough what im talking about. You should get some more advanced help if this is the case.
Sincerely, Piglet
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Xel Vaugenhar
Gallente
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Posted - 2007.04.18 12:35:00 -
[13]
Thanks pig, i'll give that a go. I'd thought I'd upgraded my power supply semi recently, but who's to say it hasn't gone bad again.
also directx diag
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Xel Vaugenhar
Gallente
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Posted - 2007.04.18 12:38:00 -
[14]
heh actually it appears that the forums can't handle the sheer volume of the words in a directx diag. :(
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Shebee
Caldari
Karma Control
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Posted - 2007.04.18 12:59:00 -
[15]
Edited by: Shebee on 18/04/2007 12:56:31
Buy new hardware, you need more power, just as me, running CSS with average of 80 FPS anyway it freezed and locked my pc after like 20 mins.
Try buying more memory.
Or meaby you need a new PSU, what parts do you have in your pc?
So wed know how much Watt would be enough.
Now i have a new pc thoughj.
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Tony Unrau
Caldari
Shiva
Morsus Mihi
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Posted - 2007.04.19 07:02:00 -
[16]
Xel your not the only one with this problem, ive been having it on and off aswell. I do not use realtek either, disabled all the crap possible, updated drivers etc..
Everything else on my PC runs amazingly, it's self built by me and has great specs and an awesome vid card, Geforce 7600 GT.
This problem has recently fired back up, it seems out of the two times recently that this has happened, its been BOTH at a point where im flying long distances to join up with a friendly gang.
Maybe it's all the entering/exiting new systems I havent been to yet.
Also this only happens as I am warping through a gate, get on the other side and bam, it freezes the whole system.
Update: Fix expected "Within the next 1 1/2 to 2 years" |
Andrue
Amarr
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Posted - 2007.04.19 08:27:00 -
[17]
FWIW I haven't had a lock-up since the last patch. OTOH I haven't fought as many Guristas and I have half a suspicion that Guristas are the cause of my problem.
--
(Battle hardened industrialist)
[Brackley, UK]
Please don't read this signature. |
Tony Unrau
Caldari
Shiva
Morsus Mihi
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Posted - 2007.04.19 18:16:00 -
[18]
Highly doubtful as guristas is what I hunt 100% of the time, now are guristas hunting areas somewhere you go rarely and every time you go there it freezes?
That would make me think more so that its the location isnt cached anymore (if CCP caches locations?) and that it needs to use more memory than usual..
I dunno just a thought.
Update: Fix expected "Within the next 1 1/2 to 2 years" |
Xel Vaugenhar
Gallente
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Posted - 2007.04.19 19:22:00 -
[19]
I disabled the voice chat in the prefs.ini, tried to run with sound again. locked up in minutes. I turned off the sound in the prefs.ini and was able to play for hours with zero lock ups. the freaky thing is that I got no Eve lockups, but winamp kept having close-inducing errors, and when i tried to run windows media player whlie in eve, it would cause a system lockup (similar to my first issue). it's weird.
i'm going to get a new pc in a few months (as i'm able), i have 2 gigs of ram, and i run a few other mmo's (guildwars, eq2) flawlessly and can run multiple instances of eq2/gw without my machine locking up (it just runs poorly).
I still need to post my system info. >_<
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Alolin Domini
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Posted - 2007.04.20 02:37:00 -
[20]
I'm having this exact problem. Only started within the past 2 weeks and it's gotten to the point it locks up 5 minutes after i login, everytime.
Everything else works fine :(
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Tony Unrau
Caldari
Shiva
Morsus Mihi
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Posted - 2007.04.20 03:35:00 -
[21]
Ok well now I have returned to the area that I am usually in.. 90% of my time, and the crashes have stopped... It seems as though it's related to where you are located in the eve world.
South East portion of the map seems to freeze alot for me.
Whole north and west portion of the map seems to run perfectly for me.
Update: Fix expected "Within the next 1 1/2 to 2 years" |
MUNTED
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Posted - 2007.04.20 06:48:00 -
[22]
try turning your sound off |
Xel Vaugenhar
Gallente
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Posted - 2007.04.20 12:06:00 -
[23]
Time of this report: 4/20/2007, 06:57:34
Machine name: TROLL
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.070227-2254)
Language: English (Regional Setting: English)
System Manufacturer: VIA Technologies, Inc.
System Model: KM400-8235
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) Prosussor, MMX, 3DNow, ~2.2GHz
Memory: 2048MB RAM
Page File: 180MB used, 3763MB available
Windows Dir: F:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.2180 32bit Unicode
------------
DxDiag Notes
------------
DirectX Files Tab: No problems found.
Display Tab 1: No problems found.
Sound Tab 1: The file P17.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Sound Tab 2: No problems found.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.
--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
---------------
Display Devices
---------------
Card name: NVIDIA GeForce FX 5700LE
Manufacturer: NVIDIA
Chip type: GeForce FX 5700LE
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0343&SUBSYS_00000000&REV_A1
Display Memory: 256.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9371 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/22/2006 12:22:00, 4527488 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/22/2006 12:22:00, 3994624 bytes
Device Identifier: {D7B71E3E-4003-11CF-2B47-0A2000C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0343
SubSys ID: 0x00000000
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
-----
^^^
DXdiag snippet
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Xel Vaugenhar
Gallente
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Posted - 2007.04.20 12:09:00 -
[24]
heh, this morning i turned on eve to try to change my skills. sound was manually disabled in the prefs.ini. The server wasn't up and i thought it was just taking a while to come up (it was stuck on 2 minutes 30 seconds). it wasn't stuck, my computer just locked up on the login screen 
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Odinegras
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Posted - 2007.04.23 13:29:00 -
[25]
check ya chipset cooler, i was having the same problems and it turned out that my chipset fan was on its way out so my chipset was overheating and locking up my hard disk.
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Xel Vaugenhar
Gallente
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Posted - 2007.04.23 13:46:00 -
[26]
Is there a program/utility to help with that? Or do I just open my computer and look with my eyeballs?
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Odinegras
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Posted - 2007.04.24 15:51:00 -
[27]
yeah open the case up and touch the cooler either after its just crashed or while its running, if it removes your finger print its too hot....
start it up while looking at the fan (if it has one) to check if its spinning fast enough (you might need a torch) you could also use MBM to check the fast speed
first method works best. If its like my motherboard (nforce4) the chipset is sat right underneath the graphics card so air flow there is not the best.
This is all assuming your chipset has a fan and isnt just a heatsink, if its a heatsink then it should be fine unless of course the heat sink is glowing red then just get out some marshmellows :D
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Tony Unrau
Caldari
Shiva
Morsus Mihi
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Posted - 2007.04.24 17:43:00 -
[28]
Originally by: Xel Vaugenhar
I disabled the voice chat in the prefs.ini, tried to run with sound again. locked up in minutes. I turned off the sound in the prefs.ini and was able to play for hours with zero lock ups. the freaky thing is that I got no Eve lockups, but winamp kept having close-inducing errors, and when i tried to run windows media player whlie in eve, it would cause a system lockup (similar to my first issue). it's weird.
Sounds familular, I have also tried disabling all audio and still gotten the problem. I was also in Teamspeak too and that for me froze it ever 1min..
I tried restarting after having teamspeak on and trying the game again with it off.. the problem persisted for the day.
It seems it is a bug nothing to do with our computers, about the power supply possibly being it, i doubt it as i have a new computer with a 550w awesome PS.
What video card do you all have?
Mine: Onboard Soundmax HD
Update: Fix expected "Within the next 1 1/2 to 2 years" |
Xel Vaugenhar
Gallente
|
Posted - 2007.04.25 05:08:00 -
[29]
Edited by: Xel Vaugenhar on 25/04/2007 05:08:37
Edited by: Xel Vaugenhar on 25/04/2007 05:08:16
Dunno if it was the cause of my sound problems, or if me tweeking, formatting, reinstalling, adding and removing hardware, moving pci devices around or anything else hastened it...but my computer is officialy in a state of dieing :)
seems to be locking up on all sound related programs. Eve, winamp, windows media player, battle for middle earth II, dungeon keeper 2. my poor machine is about to get a viking funeral i think.
I guess giving it the fixings is moot, thanks for all the help though!
Hopefully the behemoth i'm building will be short all the issues I've had so far. thanks again yall =D
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