| Pages: [1] :: one page |
| Author |
Thread Statistics | Show CCP posts - 0 post(s) |
Mr Friendly Askold
Republic Military School
Minmatar Republic
0
   |
Posted - 2017.04.06 01:31:20 -
[1] - Quote
So I'm coming back to Eve after a long, long spell. Basically I played the free 21 day trial a few times, but never found subbing worthwhile.
Now that Eve is FTP I though I'd give it another go. I reinstalled the new launcher, and fired up a new game.
Halfway through character creation I got a socket error and was logged off.
I tried again.
Halfway through character creation I got another socket error and logged out.
Tried a 3rd time, rushed through the character creation to try to get it finished.
Halfway through naming my new character I got a socket error and had to log off.
So yeah. That was fun.
This isn't my first online game. I play WOT, WOWS and POE. No issues. I'm pretty much convinced that the problem isn't on my end.
So it looks like Eve and I won't get together after all.
Bye. |
Commander Turret
AUNZ Federation
Brotherhood of Spacers
3
|
Posted - 2017.04.06 01:37:32 -
[2] - Quote
I had the same happen when I tried to do it on an old laptop. Worked fine on desktop. I think the character creator process consumes everything resource wise and it times out.
I can play wot and others on the laptop. |
Shae Tadaruwa
science and trade institute
Caldari State
1633
|
Posted - 2017.04.06 01:38:19 -
[3] - Quote
Not being a problem on your end, doesn't make it a problem on CCPs end either.
If you send a letter, once you give the letter to the postal service, it's out of your control. If the letter never arrives at the intended address, it isn't the fault of the person you sent the letter to either. Not your fault. Not their fault. It's somewhere in between.
Those other games you mention are all instanced and with regional servers, so the communication from you to them passes through fewer services.
As a single shard, single server based in the U.K. game, there's lots of opportunities for socket closures if there is an issue somewhere along the way.
Happens to us all at times, but not necessarily the end of things. Can be different at different times of the day and for different locations.
I recommend moving to London.
Dracvlad - "...Your intel is free intel, all you do is pay for it..." && "...If you warp on the same path as a cloaked ship, you'll make a bookmark at exactly the same spot as the cloaky camper..."
|
Mr Friendly Askold
Republic Military School
Minmatar Republic
0
|
Posted - 2017.04.06 01:41:24 -
[4] - Quote
Shae Tadaruwa wrote:N
I recommend moving to London.
I'm anti monarchy and I don't like cold weather, so that's a bust.
I'm in Australia. I play on an NA server for both WOT and WOWS.
Neither of those games has an issue with the distance, apart from lag spikes. |
Shae Tadaruwa
science and trade institute
Caldari State
1633
|
Posted - 2017.04.06 01:49:44 -
[5] - Quote
Mr Friendly Askold wrote:Shae Tadaruwa wrote:N
I recommend moving to London. I'm anti monarchy and I don't like cold weather, so that's a bust. I'm in Australia. I play on an NA server for both WOT and WOWS. Neither of those games has an issue with the distance, apart from lag spikes.
I'm in Australia too.
Socket closures I generally find are rare, but our communication to the UK goes via the Pacific Ocean cable to the US, then Criss-cross the US to the trans-Atlantic cable to reach the U.K. Then back again. Can be a biatch at times, but I wouldn't give up.
EVE plays pretty well from here normally.
Dracvlad - "...Your intel is free intel, all you do is pay for it..." && "...If you warp on the same path as a cloaked ship, you'll make a bookmark at exactly the same spot as the cloaky camper..."
|
Cade Windstalker
1237
|
Posted - 2017.04.06 02:14:47 -
[6] - Quote
What are the specs of the computer you're trying to play on?
Also do you have anything running along the lines of a firewall, torrent program (check the updaters for your other games, Armored Warfare used to cause me issues), or anything that might be hogging or not playing nice on your network connection?
First two thoughts are firewall and system specs, especially given that it seems to be a time based timeout. That would either suggest overheating or something going "no internet for you".
I mention the torrent programs because I know that was causing issues for some people I play with, and when I turned off AW's updater my issues went away as well. |
Matthias Ancaladron
Wrath of Angels
Solitaire.
235
|
Posted - 2017.04.06 03:10:09 -
[7] - Quote
Turn down the settings and turn off physically simulated hair and cloth.
It doesn't get represented in your portrait anyway so there's no point in turning it on.
Itll lower textures and you won't look the same once the portrait loads but it should make it easier.
It freezes for me all the time. |
Tisiphone Dira
New Order Logistics
CODE.
1156
|
Posted - 2017.04.06 03:30:10 -
[8] - Quote
Mr Friendly Askold wrote:
I'm anti monarchy
I'm in Australia.
You still have the same queen.
There once was a ganker named tisi
A stunningly beautiful missy
To gank a gross miner
There is nothing finer, cept when they get all pissy
|
Seraquim deWhitney
Imperial Academy
Amarr Empire
0
|
Posted - 2017.04.06 04:52:14 -
[9] - Quote
+1
Same issue, can't complete character creation. Also in Australia if that's relevant.
Socket disconnect either after approximately 5 minutes in the creator or upon selecting a portrait and clicking next (if rushing through).
Game itself plays fine with existing characters.
I have tried the usual suspects for socket disconnect as well as bumping all graphics settings down to minimum, no joy.
Any guidance would be greatly appreciated. |
Mr Friendly Askold
Republic Military School
Minmatar Republic
2
|
Posted - 2017.04.06 04:56:39 -
[10] - Quote
Nope, I'm done. 3 more tries, socket errors each time. No torrents running, no other programs, turned off firewall and antivirus, no change.
Did a search for Eve online socket errors, internet is flooded with complaints, with every solution under the sun suggested to try and fix it.
It's not worth it. I'll find something else to play.
Thanks to everyone who tried to help, I'm glad the game is working for you.
|
Yebo Lakatosh
KarmaFleet
Goonswarm Federation
165
|
Posted - 2017.04.06 11:19:07 -
[11] - Quote
Just a silly question...
what's the matter with the character you are posting with?
They say Alpha clones are only for trying stuff. I say it's just the Hard Mode.
|
Nat Silverguard
Aideron Robotics
Federation Uprising
766
|
Posted - 2017.04.06 13:34:17 -
[12] - Quote
Yebo Lakatosh wrote:Just a silly question...
what's the matter with the character you are posting with?
probably not whiny-faced enough 
Just Add Water
|
Cade Windstalker
1242
|
Posted - 2017.04.06 17:59:06 -
[13] - Quote
Actually that's a question, do you have an Alpha account open in another client by chance? You can't be logged in on another account with an Alpha account logged in as well. No idea if that could manifest as a socket disconnect when making a new character though, and it seems weird.
OP, the reason you're seeing so many reports of Socket Closed issues is because that's what the client reports for a *lot* of different disconnect errors. There have been a lot of things over the years that have caused this but this seems like a new one that may or may not even be directly caused by the game client. It could be your ISP, it could be something on your local network, or it could be something on your computer besides the game client itself. Those are all possibilities in addition to a bug in the client.
I highly recommend that you, and anyone else having this issue submit a bug report and fire up LogLite through the launcher and attach a copy of what it produces to a bug report after going through the crash steps. Regardless of the cause that's likely to help CCP solve your issue, just trying to force your way through character creation seems unlikely to fix this. |
Nana Skalski
Taisaanat Kotei
30668
|
Posted - 2017.04.06 18:06:13 -
[14] - Quote
That happened to few people before. In some cases playing using VPN helped.
Every part of a game helps to tell a story =ƒôò
Where is Angry CONCORD guy when you need him
Osprey =ƒÜÇ
GëíGïüGëí GÖÑ
|
Julanna Egnald
Del's Industrial Strip Mining
37
|
Posted - 2017.04.06 18:32:09 -
[15] - Quote
I love it when they assume that server issues must be CCP's fault as if the 20,000 people logged in at any given time are just lying about it. |
Elenahina
Agony Unleashed
Agony Empire
1646
|
Posted - 2017.04.06 19:04:55 -
[16] - Quote
Julanna Egnald wrote:I love it when they assume that server issues must be CCP's fault as if the 20,000 people logged in at any given time are just lying about it.
They're all just me, and I'm in the server room. I don't like latency though so I kill every external connection when I log in
Eve is like an addiction; you can't quit it until it quits you.
Also, iderno
|
Commander Turret
AUNZ Federation
Brotherhood of Spacers
6
|
Posted - 2017.04.06 19:17:06 -
[17] - Quote
Tisiphone Dira wrote:Mr Friendly Askold wrote:
I'm anti monarchy
I'm in Australia.
You still have the same queen.
Did your cult leader teach you this bull?? lololol. |
Matthias Ancaladron
Wrath of Angels
Solitaire.
238
|
Posted - 2017.04.07 00:15:14 -
[18] - Quote
Yebo Lakatosh wrote:Just a silly question...
what's the matter with the character you are posting with?
Its minmatar for a start. Only good minmatar is an enslaved or biomassed minmatar if you ask me. |
The Illin
Federal Navy Academy
Gallente Federation
0
|
Posted - 2017.04.08 14:34:04 -
[19] - Quote
I'm having the same issue, trying to create another character to try a different aspect of the game, hangs on the finalise character before I can choose a name, then socket error. Also in Australia.
Cade Windstalker wrote:OP, the reason you're seeing so many reports of Socket Closed issues is because that's what the client reports for a *lot* of different disconnect errors.
Well it's a bit stupid to have the same error message for multiple different errors. That's not really helping anyone, us or CCP, track down issues.
I've done a LogLite. Some choice results flagged with the red exclamation.
*EVE Client version 15.03 build 1134035 started 04/08/2017 23:32:01
*Synchronizing clock diff 6.443 sec elaps 14.088401 sec.
*Failed to get a valid ballpark in time after trying 30 times
*Asset ID makeup/implants/drskull/types/drskull.type does not have an associated ID!!
Then I get a doozy that I can't paste here because it apparently contains HTML.
*EXCEPTION #3 logged at 08/04/17 23:39:54 : Exception during soft clock sync
Then another doozy:
*EXCEPTION #4 logged at 04/08/2017 23:39:52 : Unhandled exception in (bracket) TaskletExt object at 35f19d98, abps=1001, ctxt=None (bracket)
Then finally
*GameUI::OnDisconnect 0 The socket was closed
*LogOut: The socket was closed
*EXCEPTION #5 logged at 08/04/17 23:39:55 : Failed to register disconnect |
Rroff
Antagonistic Tendencies
1077
|
Posted - 2017.04.08 14:40:39 -
[20] - Quote
Julanna Egnald wrote:I love it when they assume that server issues must be CCP's fault as if the 20,000 people logged in at any given time are just lying about it.
That doesn't mean it isn't something on CCP's end - some people get affected by issues sometimes that 90+% of players don't. I seem to have the misfortune of somehow being that player (not Eve games in general) that obscure game bugs decide to happen for the most :( can be quite frustrating when people don't believe you because they don't affect most people and just think you are whining due to lack of skill or hardware/software configuration error. |
The Illin
Federal Navy Academy
Gallente Federation
0
|
Posted - 2017.04.08 14:42:50 -
[21] - Quote
I think what the above is telling me is that someone Eve online thinks that I am already logged in, therefore giving me a socket error when I try to log in again. It would make sense that I was able to log in for the first time a few days ago, create an character and play for a few hours, then have issues trying to create a new alt today. I still thinks I'm connected from yesterday.
I think.
I've submitted the log in it's entirety to CCP, but who knows if it's worth it.
For what it's worth I haven't played before, and it's quite frustrating for things to not work as intended. |
Aedaxus
Digital Zone Corp
12
|
Posted - 2017.04.08 14:53:02 -
[22] - Quote
Elenahina wrote:Julanna Egnald wrote:I love it when they assume that server issues must be CCP's fault as if the 20,000 people logged in at any given time are just lying about it. They're all just me, and I'm in the server room. I don't like latency though so I kill every external connection when I log in
The issue is people saying "I'm the top network gaming expert because I can unplug and plug the router.".
Laptop, so I guess using wireless. I guess because the OP doesn't really give specs.
I recall a post :
2012-06-01 10:28:31 UTC | CCP Goliath | QA Director
"If VPN is fixing the problem then it sounds like the issue is ISP based. I have asked those who submitted bug reports on this issue to confirm their location and ISP but neither of them have gotten back to me yet. If others experiencing the problem can do likewise it will help us confirm one way or the other."
Possible issues :
- A hardware problem with wifi or cabled connection
- A driver problem with your wifi/cable connection
- A sandbox software (not eve although it's also a sandbox) blocking some of the eve activities.
- An open VPN without split tunneling to the darkweb or even worse, to a company network.
- A network issue between laptop/wifi AP
- Your router blocking outgoing connections: ports 80, 443, and 26000 TCP need to be allowed.
- Your firewall "snorting" malware and dropping connection
- A Network routing issue at your ISP or between your ISP and another ISP.
- Your ISP or your router may be blocking things.
Also, unplug and replug the power to the ISP router in case it has a problem. I'm the top network gaming expert so trust me on this last tip. |
The Illin
Federal Navy Academy
Gallente Federation
0
|
Posted - 2017.04.08 22:50:22 -
[23] - Quote
Aedaxus wrote:Elenahina wrote:Julanna Egnald wrote:I love it when they assume that server issues must be CCP's fault as if the 20,000 people logged in at any given time are just lying about it. They're all just me, and I'm in the server room. I don't like latency though so I kill every external connection when I log in The issue is people saying "I'm the top network gaming expert because I can unplug and plug the router.". Laptop, so I guess using wireless. I guess because the OP doesn't really give specs. I recall a post : 2012-06-01 10:28:31 UTC | CCP Goliath | QA Director "If VPN is fixing the problem then it sounds like the issue is ISP based. I have asked those who submitted bug reports on this issue to confirm their location and ISP but neither of them have gotten back to me yet. If others experiencing the problem can do likewise it will help us confirm one way or the other." Possible issues : - A hardware problem with wifi or cabled connection - A driver problem with your wifi/cable connection - A sandbox software (not eve although it's also a sandbox) blocking some of the eve activities. - An open VPN without split tunneling to the darkweb or even worse, to a company network. - A network issue between laptop/wifi AP - Your router blocking outgoing connections: ports 80, 443, and 26000 TCP need to be allowed. - Your firewall "snorting" malware and dropping connection - A Network routing issue at your ISP or between your ISP and another ISP. - Your ISP or your router may be blocking things. Also, unplug and replug the power to the ISP router in case it has a problem. I'm the top network gaming expert so trust me on this last tip.
Not sure about OP, but in my situation:
I'm using a PC hardlinked to modem/router. Have no issue with internet browsing, playing World of Tanks, War Thunder, Path of Exile or that Star Wars online game. That would tend to rule out any issues with my connection. I've shut down anything else that could be using bandwidth, like browsers, software update tools etc. No help.
I can log in and play with my existing alt, but I can't create a new one without a socket disconnect. That would tend to rule out any blocked connection ports or firewall issues. To check I disabled my firewall and antivirus, same result. That would also tend to rule out issues with my isp or connection between me and the CCP servers.
Because I'm also a top network gaming expert I've restarted my router, restarted my computer, and uninstalled/reinstalled Eve.
Still waiting for a response from the ticket lodged with the LogLite report. I'd post it here in it's entirety, but it apparently contains html that the forum won't accept.
|
| |
|
| Pages: [1] :: one page |
| First page | Previous page | Next page | Last page |