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Dalanoria
The-Dark-Legion
Ground Zeero
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Posted - 2007.05.25 15:35:00 -
[1]
So I payed the 10.00$ to swap out my portrait with a less hastily made one. 10 days later it still doesnt show up on forums or in-game...
Their response, it isnt a in-game issue I need to contact technical support and or billing department...
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Adaris
Gallente
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Posted - 2007.05.25 15:38:00 -
[2]
4. I just swapped the portraits of two of my character but I donĘt see the change in-game or on the forums.
As the portrait of your character is cached in various places, it can take up to 24 hours for all caches to be updated with your new portrait settings. Please note that you might also have to delete the "Portrait" folder in your cache directory to see the new portrait. The portrait folder is located in your game installation folder under "Cache/Pictures/Portraits
Perhaps you 'might' need to do this. Can you pay me for helping you?
Please Help me, YOU could be next!
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Celestal
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Posted - 2007.05.25 15:39:00 -
[3]
 Originally by: Dalanoria
Their response, it isnt a in-game issue I need to contact technical support and or billing department...
AND DID YOU ?
I gues you the sort of person who has a car accident then phones for a postman ?
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Darius Shakor
Minmatar
Freelance Unincorporated
Ushra'Khan
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Posted - 2007.05.25 15:40:00 -
[4]
Out of interest, did you delete your temp internet files and the poartraits files in the cache\Pictures\Portraits folder? Out with the old and in with the new.
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Shakor Clan Information Portal |
Ms Peabody
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Posted - 2007.05.25 15:47:00 -
[5]
It sound like any other players who had your old picture cached also see your old image versus the new one you PAID for.
Originally by: Darius Shakor
Out of interest, did you delete your temp internet files and the poartraits files in the cache\Pictures\Portraits folder? Out with the old and in with the new.
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Mobius
Amarr
The Avalon Foundation
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Posted - 2007.05.25 15:58:00 -
[6]
as far as in game look in portraits folder delete your portrait and when u log in it should update in game
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Himitsu Tai
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Posted - 2007.10.25 14:02:00 -
[7]
I had paied 2 times for Swapping Portraits, and them never Swapped. And I sent 2 times a message to CCP and they ignored me. I'm sick of this, CCP is really not interested in my problems. I looked for my eve cache directory again and again and it doesn't exist.
The only folder I discovered is My documents\EVE\portraits\ and I cleared them. But it doesn't works. Can someone help me?
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Mashie Saldana
Minmatar
Hooligans Of War
Insurgency
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Posted - 2007.10.25 14:13:00 -
[8]
I didn't have any problems when I did my portrait swap last year except it took a few weeks to show up correctly everywhere.
Jita fix: The distributed market hub
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Kryttos
Caldari
Combat and Mining Utility Inc.
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Posted - 2007.10.25 14:39:00 -
[9]
Himitsu. try going to TOOLS>Folder Options in Windows XP
Goto the View tab. set it to view hidden files and folders
Then goto C:\documents and settings\YourlogingnameforWinxp\Local Settings\Application Data\CCP\EVE\Cache
That should help, thats the actual cache
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Sebastien LeReparteur
Minmatar
SpaceTravelers Freelance Corp
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Posted - 2007.10.25 14:52:00 -
[10]
Yeah CCP cause you know this guy's avatar portrait is very important to us all! It as to be important to see is...
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Jatonix
Target Practice Inc.
Pure.
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Posted - 2007.10.25 15:01:00 -
[11]
I have a similar problem.
I paid for the service over a month ago. My in-game portrait works fine, it changed correctly. However, my forum one is still the old portrait.
Any tips?
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MotherMoon
Huang Yinglong
Namtz'aar k'in
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Posted - 2007.10.25 15:05:00 -
[12]
Originally by: Jatonix
I have a similar problem.
I paid for the service over a month ago. My in-game portrait works fine, it changed correctly. However, my forum one is still the old portrait.
Any tips?
is your forum picture suppose to be the one in the sig?
because if it is, then you already have your new one :)
-----------------------------------
I'm working my way through college
target CCP
need...more room... |
Norjia Blacksteel
Gallente
Blacksteel Mining and Manufacturing
Apoapsis Multiversal Consortium
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Posted - 2007.10.25 15:43:00 -
[13]
It took mine a good month or more to update everywhere. Have patience.
----
Norjia Blacksteel
CEO
Blacksteel Mining and Manufacturing |
Himitsu Tai
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Posted - 2007.10.25 15:50:00 -
[14]
--------------------------------------------------------------
Kryttos
Caldari
Combat and Mining Utility Inc. Posted - 2007.10.25 14:39:00 - [9] - Quote
Himitsu. try going to TOOLS>Folder Options in Windows XP
Goto the View tab. set it to view hidden files and folders
Then goto C:\documents and settings\YourlogingnameforWinxp\Local Settings\Application Data\CCP\EVE\Cache
That should help, thats the actual cache
-----------------------------------------------------------------
Hi Kryttos, Yesterday I did this, but the only file that I saw was C:\documents and settings\YourlogingnameforWinxp\Local Settings\Application Data\windows, but not ccp\eve...
Now I'm at University's computer, when I run my PC I'll try with Eve Launcher: http://eve.grismar.net/evelauncher/
I found it at http://eve.grismar.net/wikka.php?wakka=ClearingCache#toc_h1
Thanks to all, I'm gratefull four your help. If somebody can help please tell me :)
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Akita T
Caldari Navy Volunteer Task Force
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Posted - 2007.10.25 16:05:00 -
[15]
Forum Dalanoria
In-game Dalanoria
Caching issues. Just wait.
_
1|2|3 |
Himitsu Tai
Princeps Corp
YouWhat
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Posted - 2007.10.25 16:24:00 -
[16]
OK Akita, I'm whaiting for your news! 
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I was there when Fade fell... |
Akita T
Caldari Navy Volunteer Task Force
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Posted - 2007.10.25 16:34:00 -
[17]
Himitsu Tai ingame
Look, it's quite simple.
In-game, the change is instant.
But portraits are cached in your EVE cache folder.
Just "capture" your own in-game character like I just did and you should see what I mean.
On the forums, the caching is even longer.
Just think how many people spend a lot of time as "!"s, then multiply that by a random number.
It can take a month for everything to properly update without any forced refreshes.
_
1|2|3 |
Myn Nah
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Posted - 2007.10.25 16:37:00 -
[18]
Haha, well, ain't I glad I spent a bit of time instead of 5min rushing through my portrait?
All those custom options are there for a reason.
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Himitsu Tai
Princeps Corp
YouWhat
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Posted - 2007.10.25 16:39:00 -
[19]
Yeah! that is my new Portrait !
Ok, in 3 or 4 hours I will be with my PC and I will clear EVE cache. If I can't find cache, do you know if I uninstall the game and re-install it will clear the cache of EVE?
thnks.
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I was there when Fade fell... |
Akita T
Caldari Navy Volunteer Task Force
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Posted - 2007.10.25 16:43:00 -
[20]
Not sure, but I have this nagging feeling the cache folder might remain
I haven't tried, truth be told.
Heck, I didn't even *INSTALL* EVE, I just copied over like I always do.
I listed the location of the folders on XP.
Should be somewhat similar on Vista too. You'll manage.
Besides, there should be a "clear cache" option ingame.
ESC -> reset settings -> middle tab ("reset to default") -> Clear all cache files.
_
1|2|3 |
Himitsu Tai
Princeps Corp
YouWhat
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Posted - 2007.10.25 16:47:00 -
[21]
ok, Thanks for all .
See you over there...
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I was there when Fade fell... |
Alphan
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Posted - 2008.01.12 23:03:00 -
[22]
The characer portrait swap i paid for months ago worked fine in-game after deleting the cache, yet the CCP advertissement mails still display my old portrait. Quite counter-producing effect when it comes to tease a player into coming back...
Same problem with this forum, it displays the former portrait.
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NightmareX
Infinitus Odium
The Church.
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Posted - 2008.01.12 23:29:00 -
[23]
Edited by: NightmareX on 12/01/2008 23:29:50
I also have the wrong portrait on the forum here.
I payed 10 dollar to get the new portrait that is in my forum sig now, and it did change both ingame and on forum instantly. But after they upgraded the forum, it went back to an older portrait. I even got the old one i had before the one i have now lol.
So yeah, there is something wrong with the rendering machine atm.
FIX IT CCP.
CCP, fix my forum portrait FFS |
Asestorian
Domination.
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Posted - 2008.01.12 23:32:00 -
[24]
The forum rendering machine never seems to work. It doesn't render new player portraits very quickly, so it's going to be even worse when rendering changed portraits I'd imagine. I still don't know why 
---
MOZO
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Maj Woodcock
Minmatar
United Space Aillance USA
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Posted - 2008.01.12 23:47:00 -
[25]
           
I gave them $10 last Octocber. After a month I filed a petion WHICH THEY CLOSED!!
So....
PROMISES MADE > PROMISES KEPT
SO SAY WE ALL
"we will deal with it as harshly as our policies allow." |
ABSSM
Crimson Order
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Posted - 2008.01.13 01:43:00 -
[26]
Hi,
As with the ! problem, changing your character portrait is the same way. You could try clearing your cache and seeing if that fixes the issue, but it is more then likely the same issues that the web server that renders the avatars has not yet been updated since your portrait change. We are working to get the web server updated as soon as we can. Sorry for the trouble.
Best regards,
GM Twinni
EVE Online Customer Support
ABSSM Sent - 1/7/2008 10:21:00 PM my avatar is not an exclamation mark, it is of my old character,i wouldn't mind if it was an exclamation mark, and it has been more than a few weeks since i changed my avatar i would say its been a couple of months
GM Twinni Sent - 1/7/2008 6:13:00 PM Hi.
The forum avatars are rendered on a separate machine for the webserver. Sadly that machine does not do that exclusively so it can take several weeks for the avatar to be properly copied over. This will however be done eventually but until then your avatar will sadly remain the exclamation mark like it currently is.
If you require any further assistance, please don't hesitate to contact us again.
Best regards,
GM Twinni
EVE Online Customer Support Team
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MotherMoon
Huang Yinglong
FOUNDATI0N
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Posted - 2008.01.13 01:49:00 -
[27]
Originally by: Dalanoria
So I payed the 10.00$ to swap out my portrait with a less hastily made one. 10 days later it still doesnt show up on forums or in-game...
Their response, it isnt a in-game issue I need to contact technical support and or billing department...
cold you please post what picture your talking about on eve-files?
the portrait I see looks really good.
pink supporter!
Future art director at CCP!
or texture guy, either or :P
http://www.digipen.edu/main/Gallery_Games_2004#Narbacular_Drop
Was in class with these folks :P |
Selene Le'Cotiere
Amarr
I-Omniscient-I
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Posted - 2008.01.13 01:49:00 -
[28]
Been a couple of months here. Still have these damn pins sticking out of my head... And the wait continues.
_________
"Some would call me a Demon. Others, a Vampire. But if the truth be told... I'm a daughter of the moon and a Goddess among men."
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MotherMoon
Huang Yinglong
FOUNDATI0N
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Posted - 2008.01.13 01:50:00 -
[29]
awwww necro!
it's allready been fixed :(
pink supporter!
Future art director at CCP!
or texture guy, either or :P
http://www.digipen.edu/main/Gallery_Games_2004#Narbacular_Drop
Was in class with these folks :P |
NightmareX
Infinitus Odium
The Church.
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Posted - 2008.01.13 02:13:00 -
[30]
Edited by: NightmareX on 13/01/2008 02:13:56
Originally by: MotherMoon
awwww necro!
it's allready been fixed :(
I know it's a necro, but wth, it haven't been fixed at all, for me though.
CCP, fix my forum portrait FFS |
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