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Announcement:Downtime for support.eveonline.com due to maintenance

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Author	Thread Statistics \| Show CCP posts - 4 post(s)

CCP Phantom C C P C C P Alliance 880	Posted - 2012.01.01 10:30:00 - [1] - Quote The support.eveonline.com and supporttest.eveonline.com websites are currently offline while we perform some necessary maintenance. During this downtime the Knowledge Base, website petitions and the management site for the customizable API keys are unavailable. These services will be available again as soon as possible, but at the moment we do not have any ETA for that. Our Customer Support can still be reached by either creating an in-game petition or by sending an e-mail to [email protected]. We apologize for any inconvenience caused by this downtime. CCP Phantom - German Community Coordinator

Martin Soprano State War Academy Caldari State 0	Posted - 2012.01.01 15:08:00 - [2] - Quote dear ccp Phantom thanks you for your post what is going on please the server have been down now for like 15 hours what maintenance is being done and when will it be up please

CCP Phantom C C P C C P Alliance 884	Posted - 2012.01.01 16:21:00 - [3] - Quote Sadly I don't have any further information to update the initial post. I am pretty sure that the teams are working as best and as fast as they can to complete maintenance and restore proper service. As soon as more information is available, this thread will be updated. CCP Phantom - German Community Coordinator

Martin Soprano State War Academy Caldari State 0	Posted - 2012.01.01 17:50:00 - [4] - Quote CCP Phantom wrote: Sadly I don't have any further information to update the initial post. I am pretty sure that the teams are working as best and as fast as they can to complete maintenance and restore proper service. As soon as more information is available, this thread will be updated. CAN WE GET A UP DATE ON WHAT IS GOING ON PLEASE WE HAVE BEEN WAITING LIKE 19 HOURS TO GET ACCESS TO OUR API KEYS
Zy'or Tealon Varorra 3	Posted - 2012.01.01 19:16:00 - [5] - Quote CCP Phantom wrote: Sadly I don't have any further information to update the initial post. I am pretty sure that the teams are working as best and as fast as they can to complete maintenance and restore proper service. As soon as more information is available, this thread will be updated. Since CCP Phantom is the German Community Coordinator lets try this: CCP Phantom, wann wird der Dienst wieder hergestellt werden?

CCP Phantom C C P C C P Alliance 885	Posted - 2012.01.01 19:52:00 - [6] - Quote I am sadly aware that the lack of information might be disturbing, at least annoying, especially not having a time frame for restoring the websites to proper functionality. A complication with the API regarding inactive and banned accounts is the reason for the whole delay. My apologies that I don't have any more information available at this point of time. CCP Phantom - German Community Coordinator

Kha'Vorn Kha'Toum 21	Posted - 2012.01.01 19:53:00 - [7] - Quote Martin Soprano wrote: CCP Phantom wrote: Sadly I don't have any further information to update the initial post. I am pretty sure that the teams are working as best and as fast as they can to complete maintenance and restore proper service. As soon as more information is available, this thread will be updated. CAN WE GET A UP DATE ON WHAT IS GOING ON PLEASE WE HAVE BEEN WAITING LIKE 19 HOURS TO GET ACCESS TO OUR API KEYS Chill out. It will be back up soon(tm). Whatever it is you are so desperate todo, can wait until later.
Martin Soprano State War Academy Caldari State 0	Posted - 2012.01.01 20:18:00 - [8] - Quote can we please get a time frame or like that on when it will be online will it be online with on the next 5 hours?
Kha'Vorn Kha'Toum 22	Posted - 2012.01.01 20:29:00 - [9] - Quote Martin Soprano wrote: can we please get a time frame or like that on when it will be online will it be online with on the next 5 hours? No.
Solstice Project Cult of Personality 1237	Posted - 2012.01.01 21:14:00 - [10] - Quote Martin Soprano wrote: can we please get a time frame or like that on when it will be online will it be online with on the next 5 hours? Somebody has to ask the question: Why, good man, are you in such a hurry ?? Inappropriate signature removed. Spitfire
Martin Soprano State War Academy Caldari State 1	Posted - 2012.01.01 21:17:00 - [11] - Quote Solstice Project wrote: Martin Soprano wrote: can we please get a time frame or like that on when it will be online will it be online with on the next 5 hours? Somebody has to ask the question: Why, good man, are you in such a hurry ?? i just need it asap
Zy'or Tealon Varorra 3	Posted - 2012.01.01 21:35:00 - [12] - Quote Solstice Project wrote: Somebody has to ask the question: Why, good man, are you in such a hurry ?? Personally I need it because I'm trying to develop an android application for reading evemail. In order to develop that I need to know my (or any!) eve API key ID and validation code... So if anyone has one written down and is willing to share it with me... :)
Solstice Project Cult of Personality 1246	Posted - 2012.01.01 22:09:00 - [13] - Quote Martin Soprano wrote: Solstice Project wrote: Martin Soprano wrote: can we please get a time frame or like that on when it will be online will it be online with on the next 5 hours? Somebody has to ask the question: Why, good man, are you in such a hurry ?? i just need it asap Just the smart answer i expected. Inappropriate signature removed. Spitfire
Sassums Wormhole Exploration Crew Transmission Lost 45	Posted - 2012.01.02 00:15:00 - [14] - Quote Does anyone have an update? It's been more than a day and the site is still down.
Kha'Vorn Kha'Toum 55	Posted - 2012.01.02 00:59:00 - [15] - Quote Sassums wrote: Does anyone have an update? It's been more than a day and the site is still down. I cant wait to see the nervous breakdown you have when they do a expansion update.
Sassums Wormhole Exploration Crew Transmission Lost 46	Posted - 2012.01.02 01:14:00 - [16] - Quote Kha'Vorn wrote: Sassums wrote: Does anyone have an update? It's been more than a day and the site is still down. I cant wait to see the nervous breakdown you have when they do a expansion update. I have been through plenty of expansion updates. Your obnoxious trolling to a simple question is not needed.
Kha'Vorn Kha'Toum 56	Posted - 2012.01.02 02:05:00 - [17] - Quote Sassums wrote: Kha'Vorn wrote: Sassums wrote: Does anyone have an update? It's been more than a day and the site is still down. I cant wait to see the nervous breakdown you have when they do a expansion update. I have been through plenty of expansion updates. Your obnoxious trolling to a simple question is not needed. The footstomping like some spoilt child is not needed either.............
Kahn Song Federal Navy Academy Gallente Federation 0	Posted - 2012.01.02 02:17:00 - [18] - Quote get a life Kha'Vorn and stop trolling, It's players like you that pisses people off and stop playing this game and CCP is not helping with all the bugs and failures. Plus the lack of response time to petitions. I need the api to join a corporation. so yes i would like an update as well your trolling are not required
Martin Soprano Rock jockeyz Ushra'Khan 6	Posted - 2012.01.02 02:19:00 - [19] - Quote can we please get a up date on what is going on it had been 28 hours now
Sassums Wormhole Exploration Crew Transmission Lost 46	Posted - 2012.01.02 02:25:00 - [20] - Quote Kha'Vorn wrote: Sassums wrote: Kha'Vorn wrote: Sassums wrote: Does anyone have an update? It's been more than a day and the site is still down. I cant wait to see the nervous breakdown you have when they do a expansion update. I have been through plenty of expansion updates. Your obnoxious trolling to a simple question is not needed. The footstomping like some spoilt child is not needed either............. I am not stomping my foot. It was a simple question that did not, however, require any snarky comment from you. I have members that need to submit API's for Corporations and need limited API's to get on the TS3 server. Next time you want to troll, go elsewhere. Before you call someone a child, look in the mirror.
ghost273 BENEVOLENC3 1	Posted - 2012.01.02 04:30:00 - [21] - Quote Could we please get an update on this. Considering this has been 24+ hours, I think most have been patient.
met worst Federal Navy Academy Gallente Federation 16	Posted - 2012.01.02 06:44:00 - [22] - Quote ghost273 wrote: Could we please get an update on this. Considering this has been 24+ hours, I think most have been patient. Nope they haven't. It's like a public holiday for MOST and that includes CCP surely. It's like what, 5:30 in the morning for Iceland the day after the New Year. Some people really ought to grow up and stop acting like ******* children. Really. Hey CCP: Make this game R+ and BOOT every pockfaced twerp out of it. Be better than giving everyone a free Titan for the New Year.
Brasky Bill University of Caille Gallente Federation 0	Posted - 2012.01.02 07:11:00 - [23] - Quote This is ridiculous. Why would you schedule maintenance when you have no one in office to fix it when a problem occurs? Please provide an update.
ghost273 BENEVOLENC3 1	Posted - 2012.01.02 07:15:00 - [24] - Quote met worst wrote: ghost273 wrote: Could we please get an update on this. Considering this has been 24+ hours, I think most have been patient. Nope they haven't. It's like a public holiday for MOST and that includes CCP surely. It's like what, 5:30 in the morning for Iceland the day after the New Year. Some people really ought to grow up and stop acting like ******* children. Really. Hey CCP: Make this game R+ and BOOT every pockfaced twerp out of it. Be better than giving everyone a free Titan for the New Year. grow up and stop acting like children? look at your post. Pock faced twerp? Free titans? Maybe you should grow up and be more constructive. Aside from a few trolls, of which you are one, this thread has been civil. All we are asking for is a simple update from one of the employees still working,
Ifly Uwalk Concentrated Evil Mining For Profit Alliance 114	Posted - 2012.01.02 08:34:00 - [25] - Quote What is API?
Steven Calagan Outer Ring Expansions Inver Brass 0	Posted - 2012.01.02 08:39:00 - [26] - Quote ghost273 wrote: All we are asking for is a simple update from one of the employees still working, Some short updates would be really really nice. But I guess ccp is working hard to bring the site back as soon as possible, so it might be possible that they have no time to post an update. I need my API too, but it's not necessary to get it asap..just want to do some changes on my fitt in pyfa \o/ Get the site back online ccp. :) But pls without doiing mistakes because players want you to bring it up asap. I want the site back in the way it was before, without bugs :) Cheers, and happy new year!
Ibn Taymiyyah Norse'Storm Battle Group Intrepid Crossing 0	Posted - 2012.01.02 08:58:00 - [27] - Quote Sassums wrote: I have members that need to submit API's for Corporations and need limited API's to get on the TS3 server. Same here! Just came back to the game after a 6 month "vacation" and I need the API to register myself on the alliance forum and TS. Not really game breaking for me, but an update with a ETA would be very nice! ps. nice to see the trolls haven't changed! :P
Zy'or Tealon Varorra 5	Posted - 2012.01.02 08:59:00 - [28] - Quote Sehr geehrte CCP Phantom, gibt es eine Chance, dass wir ein Update auf den Zeitplan f++r die Festsetzung support.eveonline.com bekommen? Btw. die automatische Antwort-Mail erhalten Sie, wenn Sie E-Mail [email protected] hat einen Link zu dem Knowlage Base (http://kb.eve-online.com/Pages/KB/) und den Petitionsausschuss Website (http://support .eve-online.com/Pages/Petitions/PetitionDetails.aspx), die sowohl offline sind.
Solstice Project Cult of Personality 1253	Posted - 2012.01.02 17:53:00 - [29] - Quote Zy'or Tealon wrote: Sehr geehrte CCP Phantom ..., gibt es eine Chance, dass wir ein Update auf den Zeitplan f++r die Festsetzung support.eveonline.com bekommen? Btw. die automatische Antwort-Mail erhalten Sie, wenn Sie E-Mail [email protected] hat einen Link zu dem Knowlage Base (http://kb.eve-online.com/Pages/KB/) und den Petitionsausschuss Website (http://support .eve-online.com/Pages/Petitions/PetitionDetails.aspx), die sowohl offline sind. Edit: It's back up!!! Yay!!! Thank you hard working people @ CCP! lol @ google-translate Inappropriate signature removed. Spitfire
met worst Federal Navy Academy Gallente Federation 20	Posted - 2012.01.02 20:33:00 - [30] - Quote ghost273 wrote: met worst wrote: ghost273 wrote: Could we please get an update on this. Considering this has been 24+ hours, I think most have been patient. Nope they haven't. It's like a public holiday for MOST and that includes CCP surely. It's like what, 5:30 in the morning for Iceland the day after the New Year. Some people really ought to grow up and stop acting like ******* children. Really. Hey CCP: Make this game R+ and BOOT every pockfaced twerp out of it. Be better than giving everyone a free Titan for the New Year. grow up and stop acting like children? look at your post. Pock faced twerp? Free titans? Maybe you should grow up and be more constructive. Aside from a few trolls, of which you are one, this thread has been civil. All we are asking for is a simple update from one of the employees still working, A few trolls. So what of the all cap "inyerface" posts - if that's civil then I stand by "pock faced twerps"? And the blue that posted quite possibly posted from home. They often do. It's a complicated issue that dropped on their laps just before NYE celeb's. Would YOU stay back to fix a GAME? Happy New Year and all.

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